第一篇：英文演講稿內(nèi)容

Presentation Content

Good morning, everyone.My topic today is XXXXX.The United States is the only country in the developed countries that has not established a universal social health care system.Historically, the United States had launched a series of campaigns to implement universal health care again and again, but at last they failed.After the outbreak of the financial crisis in 2008, Americans had a strong voice for health care reform, So Obama regarded it as a focus of his work.After breaking through the resistance, the health care reform was finally approved by the congress in 2010.This report introduce this reform , it contains 3 parts:......let’s come to the frist part.The U.S.health care system is based on commercial health insurance, supplemented by public health insurance.For the commercial health insurance, there are two situations, 1,Company buy insurance for their employees.2, employees will do this by themselves.For the public health insurance, It consists of three parts.Medcare:It is the insurance for the elderly over 65 and disabled people.Medcaid:It is the insurancefor the low-income families.CHIP:It is the insurance for minors.Here are two pictures.The one on the left is XXXX.Of all spending, the spend of federal government and local government were the most, this caused tremendous financial pressure on government.The one on the right is XXXX, We can understand that 13.4% of people in the United States still did not enjoy any health care, when they become ill, all expenses must be paid by themselves.So health care coverage had a lot of room for improvement.Of course there were other issues at that time, The U.S.healthcare issues can be mainly classified into three aspects.XXX,XXX and XXX.The price of medicine in the United States were very expensive, which increases the burden on individuals and insurance agencies.There are many insurance agencies in the United State,each institution has its own policy, which increases the government’s difficulty in regulating the health care market.Even for the government’s own policies, some of them are outdated and cannot keep up with the rhythm of the times, limiting the development of thehealth care market.Due to the existence of these problems, a vicious cycle had gradually emerged among theService Provider, Payer, and the Patient.This had caused dissatisfaction among the U.S.citizens.They often held parades to criticize the bad healthcare system.If the situation continues to develop in this way, The U.S.government’s financial system will eventually collapse and the entire economic structure will become confused.Therefore, the health care system is in urgent need of reform.At that time, U.S.President Barack Obama realized the seriousness of the problem and he reformed the health care system timely.At 2010.03.23, Congress Passed Obama's Healthcare Reform Plan.This bill was the most important document that the United States had established in the medical field since 1965.The goal of the bill was to increase the number of people covered by health care, reduce the price of medicines, and improve the servicequality for patients.Obama hoped that through his efforts, he would improv the quality of life of the American people and build a perfect American dream in the health care field.The bill mainly consists of four parts: Coverage, Tax revenue, Insurance

Types and Fairness.The government can expand the coverage through the mandatory regulations;

The government can increase the taxes in other fields to make up for the financial expenditure of medical care;The government can increase the types of diseases that are reimbursed to reduce the economic burden;and The government can eliminate the unreasonable regulations of insurance companies to ensure that citizens enjoy the fair medical insurance.Obama wanted to form a healthy care system through the measures above.Through his efforts, Obama has achieved some successes.Such as :The number of people enjoying protection increased;unfair rules reduced;The price of medicines had dropped to some extent.But this also had some failures.We all know that the American people believe in free competition,and they oppose the government's intervention in the market.However, Obama’s mandatory measures violated their beliefs clearly.So he received strong criticism from other groups, the President Trump even abolished some contents of the Obama’s bill.And due to the reduction of profits, some health care companies even withdrew from the US market, which reduced the US market vitality.But overall, the benefits of Obama reform outweigh the disadvantages, especially for ordinary people.Both the government and society can learn some useful experiences.For the government, it should regulate drug prices and reduce the cost of treatment;harmonize the health care system and reduce unfair regulations;optimize the allocation of resources to make it utilized fully.For the society, more insurance companies should join the health care system to reduce government pressure.Also social charities should provide free treatment for patients.Obama's health care reform goal is:

To change a low coverage to a widely coverage

To change high-cost into low-cost，ultimately, to provide universal affordable health insurance for the United States

第二篇：英文導(dǎo)游培訓(xùn)內(nèi)容.范文

英文導(dǎo)游培訓(xùn)內(nèi)容

一、導(dǎo)游素質(zhì)

1.什么樣的人才能成為導(dǎo)游

這已經(jīng)是個(gè)老生常談的東西了,但在當(dāng)今的形勢(shì)下,導(dǎo)游到底應(yīng)該具備什么條件? 身體條件: 我干了 20多年的導(dǎo)游,我的身體是一流的,抗嚴(yán)寒、抗酷熱、善于長(zhǎng)跑(在中學(xué)的時(shí)候就是學(xué)校的 5000米冠軍,工作以后參加過(guò)北京萬(wàn)人 13000米的比賽名列 33名,如果在帶團(tuán)的過(guò)程中您先病倒了,那 是天大的遺憾,全團(tuán)最不怕累的人應(yīng)該是你,讓別人看來(lái),活的時(shí)間最長(zhǎng)的人應(yīng)該是導(dǎo)游!知識(shí)豐富: 看到這個(gè)標(biāo)題,任何人都會(huì)和我抬杠,一個(gè)導(dǎo)游不是萬(wàn)能的,怎么可能知道所有的知識(shí)呢?導(dǎo)游,不 要認(rèn)為背會(huì)了景點(diǎn)導(dǎo)游詞就是標(biāo)準(zhǔn)的導(dǎo)游的,你的知識(shí)如果僅限于導(dǎo)游詞,那你趁早回家,你是一個(gè)最最 低級(jí)的不值錢的導(dǎo)游,現(xiàn)在網(wǎng)絡(luò)的語(yǔ)言就是“垃圾”。北京的一名大車司機(jī)開旅游車近30年,他只見過(guò) 一個(gè)他認(rèn)為最好的導(dǎo)游, 因?yàn)樗现煳?、下知地? 就連家長(zhǎng)代替孩子問(wèn) 《勾股定理》 都可以回答........溝通能力: 微笑永遠(yuǎn)是溝通的第一橋梁!不管是在車站或機(jī)場(chǎng)和任何與客人見面的第一地點(diǎn)你的面目表情代表著 你的特性和對(duì)來(lái)者態(tài)度,而你的見面的第一行為有是禮儀的標(biāo)志,著裝、站立姿態(tài)也是給對(duì)方留下深刻的 印象,當(dāng)你到異地有服務(wù)人員接待你的時(shí)候,你絕對(duì)不愿意見到一位衣裝不整、面容憔悴、東倒西歪的導(dǎo) 游。舒服的語(yǔ)言和適當(dāng)?shù)挠哪?尤其是 外文導(dǎo)游 ,你應(yīng)該找到你認(rèn)為最接近和貼切客人的語(yǔ)言,這語(yǔ)言不 是你的知識(shí)有多么豐富,而是有多么的親近于人,關(guān)系、愛護(hù)、溫暖和你平和的眼神方法的運(yùn)用,有的時(shí) 候勝過(guò)父母和親人,我稱之為商業(yè)溫暖........但奴顏婢膝是永遠(yuǎn)不可取的一種取悅客人的下賤行為,我也見過(guò)滿臉堆笑,點(diǎn)頭哈腰的導(dǎo)游,這是徹 頭徹尾的讓人惡心的一種做法,不管你是站在誰(shuí)的面前,人的“腰桿子”永遠(yuǎn)是硬的,是有骨氣的,不能 給中國(guó)人丟臉,國(guó)民政府培養(yǎng)的下三濫的翻譯讓人唾棄!2.導(dǎo)游的職能和禮儀(儀容儀表禮節(jié)禮貌

每當(dāng)為旅行社培訓(xùn),接待部經(jīng)理永遠(yuǎn)將(儀容儀表禮節(jié)禮貌作為一個(gè)培訓(xùn)科目,尤其是我們外語(yǔ)導(dǎo) 游與客人相符的著裝就顯得很重要,旅游途中客人穿的是運(yùn)動(dòng)衫和超短裙,你卻是西裝革履、由頭滿面? 所以,當(dāng)你面對(duì)一種場(chǎng)合的時(shí)候,您的態(tài)度的表現(xiàn)形式就是一種禮儀.......3.標(biāo)準(zhǔn)的帶團(tuán)語(yǔ)言

帶團(tuán)還有標(biāo)準(zhǔn)語(yǔ)言嗎?有!初學(xué)導(dǎo)游的朋友們開始不理解這個(gè)含義,但如果你去了解 5年以上的外語(yǔ) 導(dǎo)游,他們會(huì)告訴你:是的,是有標(biāo)準(zhǔn)的帶團(tuán)語(yǔ)言。我們?cè)诮?jīng)常接觸國(guó)外客人和領(lǐng)隊(duì)之后,發(fā)現(xiàn)他們經(jīng)常

會(huì)用到一些精彩、華麗的語(yǔ)言灌進(jìn)游客的耳朵:“ would you please get on the bus!” 讓客人感到 舒服而愉快的必須服從,有些導(dǎo)游可能會(huì)用很多其他的語(yǔ)言表示這個(gè)意思,比如:hello ,on the bus!, bus is waiting!bus is waiting for you!這些也是在表達(dá)同樣的意思,但客人的反應(yīng)是否舒服? 還有一些帶團(tuán)的中式英文,如:“the boat is going to open in 5 minutes ”這講的是英語(yǔ)嗎?我 們?cè)试S帶團(tuán)的時(shí)候講一些中式英文,但您講的東西應(yīng)該能讓客人聽懂呀,英語(yǔ)導(dǎo)游總認(rèn)為:“they think they can speak Englishi ”,因?yàn)樵谏蠄F(tuán)以前,導(dǎo)游背會(huì)了所有的導(dǎo)游詞,一切就是站在景點(diǎn)前的背誦, 一旦和客人產(chǎn)生真正的交流,就變成了似懂非懂的,回答的前言不搭后語(yǔ)。

我們應(yīng)該如何解決這類問(wèn)題?如何控制掌握聽懂語(yǔ)速快的技巧,甚至有些客人是帶口音的,如何與非 英文母語(yǔ)國(guó)家的游客交流?應(yīng)該是:刻苦練聽力、每天聽一個(gè)小時(shí)的英語(yǔ)新聞或聽力練習(xí),自己和自己較 勁的時(shí)候要找難易程度高的,練習(xí)說(shuō)能力要用比較容易的文章,如果你用的很難的口語(yǔ)練習(xí)資料,在閱讀 的時(shí)候你會(huì)經(jīng)常失去信

心(因?yàn)樯~太多 , 導(dǎo)致放棄口語(yǔ)練習(xí)。學(xué)會(huì)觀察對(duì)話者的表情、不要不懂裝懂、要學(xué)會(huì)向客人提問(wèn),可以用:Sorry, could you say it me again , or Sorry I did not get you, would you pardon me ?口語(yǔ)是一個(gè)不能放下的功夫,不接觸的時(shí)間長(zhǎng)了就忘記的。

4.如何才能成為與眾不同的導(dǎo)游

很多導(dǎo)游的工作方式都是循規(guī)蹈矩,總是延續(xù)以前的工作模式,從開始跟老導(dǎo)游帶團(tuán)一直到自己親自 帶團(tuán)方式就從來(lái)不變,歡迎詞、導(dǎo)游詞、歡送詞、景點(diǎn)講解的站位的地點(diǎn)總是套路式的,其實(shí)我們大可不 必這樣,我們真的應(yīng)該創(chuàng)新,經(jīng)過(guò)我們的長(zhǎng)時(shí)間的帶團(tuán),肯定能總結(jié)一些經(jīng)驗(yàn): 導(dǎo)游詞可長(zhǎng)可短,客人由于長(zhǎng)途的奔波勞累的時(shí)候,我們就沒(méi)有必要長(zhǎng)篇大論的致導(dǎo)游詞,甚至只是 安排一個(gè)明天的“叫早”時(shí)間

和領(lǐng)隊(duì)的接觸千萬(wàn)不要用一貫的方式,一定要根據(jù)團(tuán)隊(duì)的情況對(duì)癥下藥,耐心的詢問(wèn)團(tuán)隊(duì)是否有特別 的情況和要求

創(chuàng)新的講解方式:冬天可以將客人帶到一個(gè)比較暖和的地方給客人休息的時(shí)間,然后為客人講解,夏 天天氣非常的熱,不管是導(dǎo)游還是客人都是非常辛苦的一件事,于是我告訴領(lǐng)隊(duì),今天的太和殿講解將改 到東側(cè)廂房?jī)?nèi),領(lǐng)隊(duì)當(dāng)時(shí)就同意的我的想法,結(jié)果效果出乎意料的好,客人甚至席地而坐,傾聽導(dǎo)游的講 解,恩!感覺(jué)很好,我覺(jué)得我是個(gè)老師

你想過(guò)和客人一起就餐嗎?是誰(shuí)的規(guī)定導(dǎo)游不能和客人一起就餐?有很多導(dǎo)游的說(shuō)法就是“我已經(jīng) 累了半天了連吃飯也不能消停?”這句話明顯的可以看出導(dǎo)游是厭煩客人的,如果導(dǎo)游真的把客人當(dāng)做自 己的好友,是絕對(duì)不會(huì)將客人放在一遍自己去吃飯的;“旅行社沒(méi)有付我和客人吃飯的標(biāo)準(zhǔn)”是的陪同和 客人的餐標(biāo)是不一樣的,但在大多數(shù)的情況下,導(dǎo)游的餐食是比客人要高一個(gè)檔次的;“旅游局規(guī)定導(dǎo)游 不能和客人在一個(gè)餐桌上就餐”這些說(shuō)法都是推辭,我?guī)F(tuán) 20多年來(lái)一直延續(xù)著與客人同在一桌吃飯的 做法,感覺(jué)是,和客人非常親近,客人也很愿意導(dǎo)游與他們同吃,交流的機(jī)會(huì)大大增多。

嘗試將客人帶進(jìn)社會(huì)餐廳, 18年以來(lái),我還堅(jiān)持這種游客就餐的方式,因?yàn)槲以缇桶l(fā)現(xiàn),中國(guó)的旅游 餐廳,是飯菜質(zhì)量最不好的餐廳,因?yàn)樗麄円恢毖永m(xù)著所謂“八菜一湯”的標(biāo)準(zhǔn)。尤其是大的旅游餐廳上 千人的同時(shí)就餐而且大家吃的是同一個(gè)標(biāo)準(zhǔn), 你認(rèn)為味道能好嗎? 18年來(lái)尤其是全陪帶團(tuán), 從不安排客人 到旅游餐廳用餐,即使在迫不得已的情況下也是不吃標(biāo)準(zhǔn)餐,到處點(diǎn)菜是我的一貫做法,現(xiàn)金或信用卡結(jié) 賬肯定是非常靈活的一種做法。有人狡辯說(shuō):“如果到社會(huì)餐廳吃壞肚子旅行社是要負(fù)責(zé)任的,呵呵,你 以為在旅游餐廳就吃不壞肚子?只要你把好關(guān),進(jìn)入干凈、優(yōu)雅、服務(wù)上乘的餐廳...呵呵你會(huì)有體會(huì)的。5.如何加強(qiáng)自己與客人親和力和溝通能力

加強(qiáng)與客人的親和不是表演出來(lái)的,而是長(zhǎng)此以往你形成的一種處事方法,不管是和客人見面的開始 還是最后,你的尊嚴(yán)很重要,如何做一個(gè)堂堂正正的人?只要你給我 30分鐘與客人的交流時(shí)間,我會(huì)給 客人留下深刻的印象,提出問(wèn)題、回答問(wèn)題、記住問(wèn)題是必須練就的交流功夫,關(guān)注與你交流人的眼神, 可以體會(huì)他(他們興趣 , 有沒(méi)有具體的特點(diǎn)? 導(dǎo)游在和客人見第一面的時(shí)候,用很親切的方式與每一位客人單獨(dú)聊天,問(wèn)名字,問(wèn)要求,全體客人 對(duì)導(dǎo)游的做法非常看好,都很親近她,領(lǐng)隊(duì)也贊嘆這種做法;觀察游客的特點(diǎn)是我們的特長(zhǎng),即觀察群體 的也關(guān)注個(gè)體的,一個(gè)基督徒游客非常喜歡喝咖啡,甚至是早晨起來(lái)的第一件事,在一天早晨我為他安排 了提前 10分鐘的叫早,并給他送上我自己帶的一杯香濃的咖啡,他記了我一輩子,在他癌癥臨終的時(shí)候 還在 e-mail 中和我開玩笑:“我就是在天堂也照樣想喝你的咖啡.....領(lǐng)隊(duì)的孤獨(dú),我們應(yīng)該注意到, 每個(gè)領(lǐng)隊(duì)都有自己的孤獨(dú)時(shí)刻,這時(shí),有人和他(她聊聊天,讓他說(shuō)說(shuō)心中的事,會(huì)對(duì)整個(gè)行程有極大 的幫助。一定關(guān)注某些游客的生活習(xí)慣,美國(guó)人很多是素食主義者,在為客人點(diǎn)菜的時(shí)候這根弦要永遠(yuǎn)的 繃緊,為他們點(diǎn)菜后一定要告訴他們將吃到什么樣的素菜。

導(dǎo)游帶團(tuán)與很多導(dǎo)游是不一樣的,一顆火熱的心是太難找到了,為人民服務(wù)的心態(tài)也會(huì)頓時(shí)消失在九 霄云外,如何處理親和力和掙到錢的矛盾呢,很多導(dǎo)游都犯暈.....有的導(dǎo)游向我學(xué)習(xí)了,將客人帶回自己的家用餐,這讓旅行社大為惱火和不解,但客人卻在其中受益 匪淺。媽媽燉的排骨、小雞燉蘑菇、涼瓜伴的涼菜,老外不喜歡嗎?北京的胡同游,很多老外到中國(guó)人家 里吃飯已經(jīng)是斯通見慣的事,不要小題大做,這是中國(guó)人和外國(guó)人交流的良好時(shí)機(jī)。試試吧朋友......導(dǎo)游的功能并不限于景點(diǎn)的講解,旅游途中的生病,老外也是難免的,我曾經(jīng)陪一 93歲的老太太到 醫(yī)院看病,陪一黑人婦女在醫(yī)院度過(guò)通宵,那 93歲的老人家在離開中國(guó)的時(shí)候告訴我:“你是這一生唯 一陪我去過(guò)醫(yī)院的人”兩行熱淚流下,小費(fèi)大大........擁抱和親吻,尤其是講英文的導(dǎo)游朋友,在你們帶團(tuán)的歷史有 2年以上的,肯定都有過(guò)這樣的經(jīng)歷, 在機(jī)場(chǎng)告別, 客人的擁抱和親吻是少不了的, 只是禮節(jié), 也同時(shí)是對(duì)你工作的贊賞, 我們應(yīng)該大方地接收, 可千萬(wàn)不要躲躲閃閃。

二、導(dǎo)游技能培訓(xùn)

英語(yǔ)導(dǎo)游除講解景點(diǎn)外,我們的話題還應(yīng)該講些什么? 就像前面提到的:光會(huì)了導(dǎo)游詞,你還不是一個(gè)合格的導(dǎo)游。導(dǎo)游每開始一句話都要有目的,無(wú)目的 的開頭語(yǔ)讓游客“暈菜”。中國(guó)各地都有各地的旅游特點(diǎn),導(dǎo)游詞之外的知識(shí)太多了,導(dǎo)游除導(dǎo)游詞外應(yīng) 該還有什么其他話題?經(jīng)過(guò)討論,總結(jié)出了很多話題:中國(guó)的保險(xiǎn)、退休、家庭、結(jié)婚、離婚、大學(xué)生、中學(xué)生、小學(xué)生、離婚、學(xué)校教育、家庭教育、民族、政治、婆媳關(guān)系、這是都是歐美人非常關(guān)心的,每 當(dāng)客人問(wèn)及相關(guān)問(wèn)題的時(shí)候,大部分導(dǎo)游就被“擊倒”了,簡(jiǎn)單的回答幾句就算應(yīng)付了,我們?yōu)槭裁床辉?閑暇的時(shí)候總結(jié)出這里問(wèn)題的答案呢?例如:中國(guó)的計(jì)劃生育,這是幾乎美國(guó)歐美團(tuán)都感興趣的問(wèn)題。我們思考的方向應(yīng)該是: 中國(guó)為什么要搞計(jì)劃生育? 是誰(shuí)提出的這個(gè)倡議? 中國(guó)是在那一年開始把計(jì)劃生育列為中國(guó)的“基本國(guó)策”的? 為什么? 如果沒(méi)有人口的控制,中國(guó)在 2000年或至今會(huì)出現(xiàn)什么?

這個(gè)項(xiàng)目在實(shí)行的過(guò)程中發(fā)生了什么? 中國(guó)人為什么普遍都喜歡生男孩? 中國(guó)的農(nóng)村為什么計(jì)劃生育很難搞?哪個(gè)地區(qū)最嚴(yán)重? 中國(guó)依然還是這樣的政策嗎? 計(jì)劃生育給中國(guó)帶來(lái)什么不好的影響? 諸多問(wèn)題都在等著我們?nèi)タ偨Y(jié)、還需要用英語(yǔ)表達(dá)出來(lái),而我們的工作還不夠,還要更多的掌握我們 上面提出的《話題》 總之,站在客人的角度看待中國(guó)是我們應(yīng)該總結(jié)的題材.....三、什么是人力不可抗力因素? 人力不可抗力因素有三條:自然災(zāi)害、政府行為、戰(zhàn)爭(zhēng)!這些事情的發(fā)生, 旅行社才有可能申請(qǐng)免責(zé)!

四、英語(yǔ)俚語(yǔ)的運(yùn)用

俚語(yǔ)的運(yùn)用永遠(yuǎn)是一個(gè)很好的溝通工具和方式。俚語(yǔ)的使用、運(yùn)用和學(xué)習(xí)俚語(yǔ)不是一朝一夕的事情, 這需要長(zhǎng)時(shí)間的理解和運(yùn)用。

當(dāng)你用俚語(yǔ)和美國(guó)人交流的時(shí)候,他們會(huì)認(rèn)為你很“inland”是個(gè)局內(nèi)人,就很容易和你接近,認(rèn)為 你是很體會(huì)美國(guó)的生活方式和理解美國(guó)文化的人。

一句:“you drive me up to the wall!”就曾經(jīng)讓我都賺了 2000塊!aorn does not fell far from the tree!由于我的領(lǐng)隊(duì)和我合作了很長(zhǎng)時(shí)間,我們相互了解的非常 熟悉, 我用這句話,批評(píng)了領(lǐng)隊(duì)也解脫了自己的困境......同時(shí)又再次拉近了我和領(lǐng)隊(duì)的關(guān)系。以下我們是幾句比較實(shí)用例子,供朋友門將來(lái)在你的工作中實(shí)用。

注意:在使用前一定要深刻的理解!

他真是缺根筋!(或他腦子里進(jìn)水了 He is one brick short of the full load！!這事太簡(jiǎn)單了 it's piece of cake！您是大人物!我可是個(gè)小人物。you are a big potato！I am a small banana！He is a couch Potato , 他是一個(gè)無(wú)所事事的人,只是坐在沙發(fā)上看電視、看報(bào)紙的人

play with city hall , 和政府較勁,如:he play with city hall quite often, 他經(jīng)常違反政策。Do not look at tooth of the gift horse,從直觀上看,意思是不要看禮品馬的牙齒,但它的實(shí)際意義 卻是,不要嫌棄別人送給你的禮物

His ladders dose not go all the way to the top ,他辦事總是缺乏思考。this place in far in the boonies,這個(gè)地方在偏僻的山村, 比如,爨底下村確實(shí)是個(gè)很遠(yuǎn)偏僻的地方, the village Chuandixia is really far in the boonies.綜服與一日游區(qū)別

綜服:意思就是綜合服務(wù)他是從 80年代開始就延續(xù)下來(lái)的旅行社固有名詞,旅行社為游客提供的綜 合服務(wù)包括訂房、訂車、訂餐、安排導(dǎo)游、安排參觀、安排購(gòu)物,同時(shí)還負(fù)責(zé)客人有 XXX 地區(qū)到另一地區(qū) 的交通(飛機(jī)、火車、汽車、輪船等工具,這樣顯得旅行社針對(duì)這些客人所負(fù)的責(zé)任要多很多,任何一 個(gè)環(huán)節(jié)出現(xiàn)問(wèn)題,都屬于旅行社的責(zé)任范疇,接待的過(guò)程中餐廳或司機(jī)出現(xiàn)問(wèn)題游客會(huì)直接與旅行社投訴 交涉問(wèn)題。而一日游的游客(現(xiàn)在是指參加旅行社固定旅游路線的就顯得容易得多。在通常的情況下我 們只接到客人或(酒店、朋友、散客 機(jī)構(gòu)的臨時(shí)委托,我們旅行社只需要按照預(yù)定好的(模式化規(guī)矩 辦事就行了,從服務(wù)上:導(dǎo)游、用車、景點(diǎn)、都是相應(yīng)的固定的。

五、導(dǎo)游技巧培訓(xùn)

特殊問(wèn)題的可以出現(xiàn)在長(zhǎng)時(shí)間的路途上、無(wú)經(jīng)驗(yàn)的旅游者、天氣的變化、交通的變化、客人的不滿情 緒、旅行社的工作失誤、食物中毒、游客之間的關(guān)系問(wèn)題、服務(wù)部門的工作失誤、游客受傷、甚至游客死 亡等等。

每當(dāng)碰到以上的問(wèn)題,大部分學(xué)員的回答是:“通知旅行社....”這種回答是不可取的,因?yàn)橥?上的事情出現(xiàn)時(shí), 旅行社也是鞭長(zhǎng)莫及的, 這要看我們導(dǎo)游的應(yīng)變能力。有句話:將在外, 軍令有所不受。我們導(dǎo)游的出現(xiàn)就是為了保證游客的正常活動(dòng)和應(yīng)該得到的服務(wù)!客人的利益受到侵害時(shí),導(dǎo)游要首 當(dāng)其沖....解決問(wèn)題。

第三篇：感恩節(jié)手抄報(bào)英文內(nèi)容

感恩節(jié)手抄報(bào)英文內(nèi)容

After 1621, future Thanksgiving celebrations occurred at various times throughout the year.George Washington declared a feast of Thanksgiving in 1789, and presidents issued similar yearly proclamations after that.During the Civil War, poet Sarah Hale started a campaign to celebrate the holiday on the same day throughout the country.1621年后，感恩慶?；顒?dòng)持續(xù)了好多年，但時(shí)間都不固定。1789年，華盛頓總統(tǒng)正式宣布感恩節(jié)大餐并慶祝這一節(jié)慶活動(dòng)，此后的多年間總統(tǒng)們也發(fā)表類似的公告。在美國(guó)內(nèi)戰(zhàn)期間，詩(shī)人Sarah Hale推動(dòng)全國(guó)在同一天慶祝感恩節(jié)。

President Abraham Lincoln saw it as a way to unite the country, and he in 1863 he proclaimed a national Thanksgiving celebration on the last Thursday in November.It was changed from the last Thursday to the third Thursday by Franklin Roosevelt in 1939 as a way to lengthen the Christmas shopping holiday.In 1941, Roosevelt finally changed the date to the fourth Thursday in November, proclaiming it a Federal holiday in 1941.林肯總統(tǒng)認(rèn)為可以通過(guò)慶祝感恩節(jié)來(lái)提高國(guó)家的凝聚力，于是他在1863年宣布11月的最后一個(gè)周四是法定的感恩節(jié)假日。在1939年，富蘭克林羅斯福總統(tǒng)把這個(gè)日子改為了11月的第三個(gè)周四，這延長(zhǎng)了圣誕采購(gòu)季，為拉動(dòng)內(nèi)需提供幫助。最終，在1941年羅斯?？偨y(tǒng)把感恩節(jié)定為11月的第四個(gè)周四，并發(fā)布公告，把感恩節(jié)定為聯(lián)邦的法定節(jié)假日。

When the Wampanoag people and the Colonists sat down to their three-day feast to give thanks, they dined on lobster, fish packed in salt, dried and smoked meats, and freshly caught wild game.They did not eat corn on the cob(as Indian corn was only good for making corn meal, not eating whole)or eat pumpkin pie or cranberry sauce since sugar, yams, or sweet potatoes had not yet been introduced to the New England region.當(dāng)印第安土著和英國(guó)清教徒們大宴三天，感恩自然的時(shí)候，他們的食物是龍蝦、腌咸魚、煙熏肉和一些新鮮野味，他們沒(méi)吃玉米棒子(那時(shí)印第安人種的玉米只能用來(lái)碾玉米粉，沒(méi)法整根兒吃)，也沒(méi)吃南瓜餅、蔓越莓醬和芋頭，更沒(méi)吃甜土豆(那時(shí)還沒(méi)引入新大陸呢)。

Turkey is the big centerpiece of most Thanksgiving celebrations across the United States.Since records of exactly what was eaten at that first celebration in 1621 are fuzzy at best, wild turkey may or may not have even been eaten at the feast.對(duì)于如今全美大多數(shù)家庭的感恩節(jié)大餐來(lái)說(shuō)，火雞絕對(duì)是重頭戲，但想知道在遙遠(yuǎn)的1621年，感恩節(jié)大餐上到底吃沒(méi)吃火雞，實(shí)在是太難了。

The thing is, turkey was one of the staples of the settlers' diets at that time anyway, as turkeys were in great supply and were enjoyed for their eggs as well as their abundant meat.So, even if the feathered bird wasn't there at the first Thanksgiving, the turkey quickly became a fixture at future tables.無(wú)論如何，由于火雞個(gè)大肉多產(chǎn)蛋量大，它逐步成為了殖民者們的重要食物。所以，就算在1621年那第一個(gè)感恩節(jié)大餐上沒(méi)有火雞，它也很快成為餐桌上的?？土恕?/p>

Today, many families opt instead for a roast goose(which was almost definitely present at the first feast), a ham(which was almost definitely not present), or the new “gourmet” tradition of turducken(a turkey stuffed with a duck that's stuffed with a chicken).現(xiàn)如今，很多家庭在制定感恩節(jié)菜譜的時(shí)候，不愿意選烤鵝(這幾乎肯定出現(xiàn)在了1621年那第一次感恩節(jié)大餐中)，寧愿選火腿(這幾乎肯定沒(méi)出現(xiàn)過(guò))或新的“美味傳統(tǒng)火雞”(火雞肚子里填滿雞鴨)。

Thanksgiving is one of the few feasts where even the vegetarians can go home full without much modification of the standard menu.Leave out the roast turkey and you still have sweet potatoes, stuffing, corn, cranberry sauce, apple and pumpkin pie, roast squash, brussels sprouts and a host of other seasonal sides and desserts to pig out on.Of course, you can always add Tofurkey(turkey-flavored tofu)or another meat substitute for the non-carnivores and turkey-pardoners of the group.和其他節(jié)日比起來(lái)，感恩節(jié)對(duì)于素食主義者來(lái)說(shuō)是個(gè)福音，素食主義者們不需要對(duì)標(biāo)準(zhǔn)菜單做太多調(diào)整，就可以和家人共享大餐了，因?yàn)槌丝净痣u外，還有甜土豆、玉米、蔓越莓醬、蘋果餅、南瓜餅、烤南瓜、甘藍(lán)、還有一大堆的應(yīng)季小吃和餐后甜點(diǎn)，說(shuō)的人口水都流出來(lái)的。當(dāng)然，還有豆腐雞(火雞味兒的豆腐)或者其他的肉類替代品可以選擇，不吃肉的朋友們也有口福啦。

第四篇：內(nèi)容編輯英文自薦信

Dear Sir / Ms:

Hello!Today, read the newspapers and was informed that the contents of your company's editors solicited.I am confident candidates meet the requirements to write this letter apply for editorial positions.I graduated from Renmin University literature department, with editing experience and familiar with proofreading, adaptation, publishing, as well as such related work.The biographical notes are as follows:

In sales volume of 30000 copies of the “Weekly” as editorial director for two years.And was directly involved in the work of a newspaper layout.In 1998 in “Health Guide” as editorial work.Main tasks: Responsible for proofreading, rewriting, and writing lengthy project.5 years of work to sharpen, so I am familiar with the media movement, through visits with celebrities, so I have very strong communication skills.I am familiar with all office routine work, currently employed by a magazine advertisement, but this work for temporary work, it is hoped to seek a more stable job.Attached to the letter to my CV.If the opportunity to interview with you, I would be very grateful.Regards!

第五篇：植樹節(jié)手抄報(bào)英文內(nèi)容

導(dǎo)語(yǔ)：植樹節(jié)是按照法律規(guī)定宣傳保護(hù)樹木，并動(dòng)員群眾參加以植樹造林為活動(dòng)內(nèi)容的節(jié)日。下面是小編搜集整理的植樹節(jié)手抄報(bào)英文內(nèi)容。希望能幫到你！

植樹節(jié)作文

On Arbor Day, particular attention is drawn to the part trees play in our lives.It's not just a day to plant trees and then forget the gesture for another twelve months.Planting a tree one day is no credit to us if, during the rest of the year, we neglect to care for it and those already growing.Our thought on Arbor Day should be an expression of enduring feeling, thought and action and not just one single, isolated flame of interest.In schools and other community groups, this day can be celebrated in many different ways.By planting trees or shrubs in school grounds, along neighbouring streets or in civic parks.·By 'adopting' a patch of bush, with the landowner's consent, and caring for it by removal of weeds, rubbish, etc, by preparing firebreaks and by fencing and making paths to reduce trampling.·By presenting a play or mime about trees in the history of Australia.·By completing a project about certain types of trees(eg.jarrah, boab, karri)or a famous tree like the Gloucester Tree near Pemberton.·As a class activity or common interest group go on a visit to a bush area with a spokesperson to explain the characteristics of plant species and their niche in the natural environment.·Collect some tree seeds, germinate them in a classroom, and plant out the seedling.·Carry out identification of trees in a specific part of your school or neighbourhood.A tree labelling ceremony could also be arranged.·Compile a list of everyday objects that are made of wood or woodbased materials, and find out how the wood was processed, where it came from and whatever else you can.Trees and shrubs, whether native or introduced to WA, provide opportunities for the interest and study by the whole community, and when we walk around our own neighbourhood or drive through the countryside, we can appreciate the importance of such a diversity of plants to the well being of humanity.植樹節(jié)宣傳語(yǔ)

1、Reconstruction of a green earth 重建綠色家園

2、Planted a tree, sowing a love栽下一棵樹 播撒一份愛

3、Life is green, the hope is that green 生命在于綠色，希望在于綠色

4、Many a green leaf, much a warmth 多一片綠葉，多一份溫馨

植樹節(jié)由來(lái)

Planting Trees Day comes on March 12 every year.Do you know what can we do to help on the day?

In China,Planting Trees Day is on March 12.This special day began in 1979.On that day,people can plant many trees.And if we plant trees more,we must also take care of the trees by watering them until they grow up to be strong.In different countries,Planting Trees Days are on different days.Like in India,Planting Trees Day is on July 1.Why do the people plant trees?It is very easy.Because they want to protect the environment.There are many people who want to earn the money form only cutting down trees.So more and more trees are cut by them.But kind people want to protect the environment and make the air clean.So they plant trees as many as they can.All these actions show that people should pay more attention to the environment.We want to make it better,don’t we?So we must plant more trees to protect the environment.So,everyone,if you want to make the air clean,please try your best to protect the environment and plant more trees.