第一篇：道歉信

Dear______,①I(mǎi) am truly sorry that ______（道歉的原因）.②The reason is that______（介紹原因）.③Once again, I am sorry for any inconvenience caused.④Hope you can accept my appologies and understand my situation.Yours sincerely,Li Ming

Dear Kate:

Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest.I had finished reading the book and was about to return it when my cousin came to see me.Never having seen the book, She was so interested in it that I had to retain it

longer.However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.Thanking you again for the loan.Sincerely yours,Tom1、因未能踐約赴宴致歉Unable to keep one's promise

Dear Miss Nancy,Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.Hoping to see you soon.Truly yours,Sorry，I could not go to your appointment，because I have an emergencies thing need to do.Dear Prof.Wang, First of all, please allow me to express my deep sorry for not being able to keep our appointment.I do know that this is very impolite and must have caused you much trouble.I do reckon that at present any explanation is pale and futile.However I do not want you to misunderstand me.On my way to your office, an old lady suddenly fainted due to heart attack on the bus.I stopped a taxi and sent her into a nearby hospital.I stayed there until her son came, which spoiled our appointment.I am aware that our appointment is of importance.I do hope that you would be kind enough to spare your valuable to meet me.I am looking forward to hearing from you.Sincerely Yours Li Ming

You have made an appointment with your teacher, but failed to keep it.Write a letter to your teacher to

1)apologize for your failure to keep the appointment,2)explain your reason to your teacher, and

3)express your wish to make another appointment.Dear Prof.Wang,I’m writing to ask you to excuse me for not being able to keep our appointment.I do know that this is very impolite and must have caused you much trouble.I do reckon that at present any explanation is pale and futile.However I do not want you to misunderstand me.On my way to your office, an old lady suddenly fainted due to heart attack on the bus.I stopped a taxi and sent her into a nearby hospital.I stayed there until her son came, which spoiled our appointment.I am aware that our appointment is of importance.I do hope that you would be kind enough to spare your valuable to meet me.I am looking forward to hearing from you.Sincerely Yours

第二篇：道歉信

4.道歉信

道歉信大多是因我方工作失誤，引進(jìn)對(duì)方的不快，以表示陪禮道歉，消除曲解，增進(jìn)友誼和信賴的信函。

這類應(yīng)用文是有套句的：

道歉事由的說(shuō)明：

I’m writing to show my apology for…

I would like to express my apologies for not being able to…

I’m sorry to say that I’ve not finished reading it through, and have to keep it until next Sunday.Excuse me for my delaying in turning in my assignment.道歉原因的說(shuō)明：

I had a minor accident.I had a minor operation.彌補(bǔ)糾正及其承諾：

I am sure I can make up the loss by…

I promise it will never happen again.It would be very kind（considerate）of you to give me another chance to…（to give me another two days）

進(jìn)一步致歉：

Many apologies.Do please forgive me.① 小錯(cuò)道歉 April 20, 2010

Dear Peter,I am writing to you to apologize for the abrupt way I departed just after the exams finished.It was terribly rude of me to have left without saying good-bye to you.The fact is that I was so excited when I learned I had passed the exams with high marks that I couldn’t wait to get home and tell my parents.I am sure you will understand my feelings.Please accept my sincere apology, and with you a really happy holiday.Yours Truthfully,Fiona

點(diǎn)評(píng)：一般情況下，道歉信可以按照下面的思路行文：

a.道歉的行為與內(nèi)容；

b.具體理由；

c.彌補(bǔ)方法；

d.進(jìn)一步致歉

② 約會(huì)取消的道歉 April 20, 2010

Dear Fiona,I am sorry I missed seeing you yesterday.I know that you must have been disappointed.I also feel worried and anxious in my heart.The fact is that my manager at the last moment asked me to prepare an urgent plan while I could not get to a phone to call you and yesterday I have worked late until about 8:30 p.m.I am terribly sorry.However, I would like to ask you out this weekend to make up for yesterday.Please give me a chance and I am waiting for your reply.Sincerely Yours,Amelia

點(diǎn)評(píng)：本類的主要思路是：我錯(cuò)過(guò)約會(huì)很抱歉，我的原因是，我此信道歉的同時(shí)希望可以改日和你再見(jiàn)，再約時(shí)間見(jiàn)面。

③ 未能赴約的道歉

April 20, 2010

Dear Fiona,I imagine that you must be enjoying your birthday party today.I write this letter to offer my heartiest congratulations and best wishes for many returns of the day.It is a great pity that I cannot be with you.But remember I am thinking of you all the time.I hope that all your years to come will be twice as happy and as merry as those past.Please accept the small gift I am sending you as a token of my best wishes for your happy birthday.Sincerely Yours,Amelia

點(diǎn)評(píng)：沒(méi)能參加你的生日會(huì)我感到很抱歉。本篇范文請(qǐng)關(guān)注最后一個(gè)高亮句子，還是很不錯(cuò)的，大家可以學(xué)習(xí)一下~

第三篇：道歉信

尊敬的xxx：

您好！首先對(duì)您下榻我酒店的不愉快經(jīng)歷，請(qǐng)?jiān)试S酒店向您致以最誠(chéng)摯的歉意!非常希望您有機(jī)會(huì)再次下榻我酒店，我們一定保證不會(huì)再有類似的情況發(fā)生，并鄭重立下此承諾。

針對(duì)本事件的發(fā)生給您帶來(lái)的困擾我們?cè)俅紊畋砬敢?，事件發(fā)生后酒店管理層高度重視并進(jìn)行了全方位的反思，發(fā)現(xiàn)酒店在經(jīng)營(yíng)管理、服務(wù)質(zhì)量和服務(wù)水平上仍存在許多不足之處，酒店將采取以下措施改進(jìn)服務(wù)杜絕此類事件的再次發(fā)生：

第一，我們將對(duì)此事件發(fā)生的原因做進(jìn)一步的調(diào)查，對(duì)有關(guān)當(dāng)

事人將依據(jù)店規(guī)嚴(yán)肅處理。

第二，建立并完善我酒店的管理制度，加強(qiáng)對(duì)員工的培訓(xùn)、教

育，使每位到店的客人均能享受到高質(zhì)量的服務(wù)。

第三，開(kāi)展管理人員的業(yè)務(wù)知識(shí)培訓(xùn)，提高員工服務(wù)意識(shí)的同

時(shí)加強(qiáng)突發(fā)問(wèn)題的解決能力。

衷心的希望xxx在您入住期間針對(duì)酒店的其它方面能再提寶貴意見(jiàn)，使我酒店能正確地、客觀地認(rèn)識(shí)到經(jīng)營(yíng)管理中存在的不足，以便酒店能及時(shí)改進(jìn)和完善，確保在今后的接待中能最大程度的達(dá)到客人滿意。

希望這次不愉快的經(jīng)歷，不要對(duì)您的工作和生活產(chǎn)生任何負(fù)面影響！熱烈期盼您的再次下榻，祝您工作順利，生活愉快！

唐山國(guó)豐維景國(guó)際大酒店

20XX年XX月XX日

第四篇：道歉信

尊敬的Andrea Barlucchi：

下午好，首先非常感謝閣下光臨廣州嘉逸豪庭酒店，并對(duì)本酒店的服務(wù)水平提出寶貴的意見(jiàn)。

本酒店已獲悉閣下在入住期間所發(fā)生的不愉快事件，本方深表遺憾，并再次向閣下致以最深切的慰問(wèn)。本方在得悉閣下遺失財(cái)物后，已立刻通知天河區(qū)警方介入調(diào)查，并調(diào)動(dòng)酒店的安保力量全力配合警方為閣下尋找遺失財(cái)物。天河區(qū)警方經(jīng)過(guò)調(diào)查，給出了“酒店員工不具備作案時(shí)間”的結(jié)論，因此尚無(wú)確切證據(jù)證實(shí)本方與遺失財(cái)物事件有關(guān)。

我們理解閣下遺失物品后的焦急心情，將在今后繼續(xù)調(diào)查此事，為閣下尋找遺失的財(cái)物，有任何消息都將于第一時(shí)間通知閣下。而酒店相關(guān)專業(yè)網(wǎng)站一直為酒店行業(yè)分享信息，為各地需要入住酒店的客人提供便利，并接受著相關(guān)法律條文的規(guī)管。希望閣下堅(jiān)持以事實(shí)證據(jù)為基準(zhǔn)的原則，與本方共同地、友好地協(xié)商解決此次不愉快事件。

廣州嘉逸豪庭酒店始終貫徹“以客為先”的理念，熱情地為每位客人服務(wù)。衷心祝愿您的問(wèn)題能夠順利解決，并期待您的再次光臨。

如對(duì)本次事件的調(diào)查有任何疑問(wèn)，可咨詢天河區(qū)公安分局林和街派出所，電話：38810980

再次感謝閣下提出的寶貴意見(jiàn)。

廣州嘉逸豪庭酒店

2012.5.4

Dear Andrea Barlucchi，We are so greatful that receiving your letter,and attaching great importance to the unpleasant incident occured during you had stayed our hotel.Now we sincerely reply you for the incident in the following:

1.The Duty Manager reported to the General Manager, Mrs.Li Yang, immediately.Mrs.Li required the Duty Manager that notifying the police of the incident at once, and expressed our deepest regards.We also cooperated fully with the police for investigating the incident.In the process of investigating, Mrs.Li contacted the police personlly and followed up the progress.2.The police have made the conclusion that checked the video and asked

第五篇：道歉信

Dear Mr.Wang,I am much grateful to be employed by you two months ago as an editor for your magazine Designs ﹠Fashions.I appreciate the opportunity of having worked here with you and other colleagues.The experiences will be unforgettable throughout my life.However, as a young man whose primary interest is in computer science rather than fashion designing, I find my present job is not what I expected before and it doesn’t fall in with my previous training and strength.I therefore decide to quit this job for something else that may conform to my former preparation.Please accept my sincere apologies for any inconveniences my leaving may incur.Yours sincerely

Li Ming

Dear Mr.Wang,I’m writing to inform you about my decision to resign from my current position.There are three factors accounting for my decision.First, after two months, I do feel that it is not easy for me to get used to the extra work and night shift.Second, the salary has proven to be much lower than you originally promised.Last, what I have learned in the university cannot meet the requirement of being an editor.I’m afraid what I have done has caused inconveniences to you and I sincerely hope that you will kindly accept my apologies.I look forward to your reply as soon as possible.Yours sincerely,Li Ming