第一篇:服務(wù)員英文怎么寫
服務(wù)員英文怎么寫
服務(wù)員英文寫法:
1、男服務(wù)員 waiter
2、女服務(wù)員 waitress
例句與用法
1.Attendant : when did you bring it to us ?
服務(wù)員:你什么時(shí)候送來的?
2.Call room service and ask for some coffee.叫客房服務(wù)員送些咖啡來。
3.Is there anyone to serve me ?
(顧客叫服務(wù)員)有人(給我)服務(wù)嗎?
4.The lift attendants were very observant.電梯服務(wù)員很注意別人的動靜。
5.He snapped his fingers to attract the waiter.他打了個(gè)響指招呼服務(wù)員。
6.Do not forget the waiter , give him a tip.別忘了給服務(wù)員小費(fèi)。
7.He complained to the manager about the service...他抱怨服務(wù)員態(tài)度不好。
8.The waiter flicked the crumbs off the table.服務(wù)員輕輕抖掉桌上的面包屑。
9.The steward reached out to stop her.那位服務(wù)員伸手?jǐn)r住了她。
10.The bellhop will show you up to your rooms.服務(wù)員會帶你上樓到你的房間的。
第二篇:服務(wù)員英文求職信
Dear Mr.Cavendish,I saw your advertisement in the local paper this evening,and I wonder if you would consider me for a job as a waiter this summer.I am seventeen years old and at present I am studying English and economics.When I leave school, I hope to take a course in hotel management.During the school holidays last summer, I worked as a waiter at the Central Hotel.The headwaiter there, Mr.Macintosh, will be pleased to send you a recommendation for me.I would prefer to work in your hotel in Filey because it is near my home.However, if there isn’t any job there for me, perhaps you could consider me for the Scarborough Hotel.I would be pleased if you will send me information about the pay and conditions of the job to be offered.I will be free to begin work in the fourth week of July when the school holidays start.Yours sincerely,
第三篇:個(gè)人總結(jié)與英文自我評價(jià)服務(wù)員-精選
個(gè)人總結(jié)與英文自我評價(jià)服務(wù)員
個(gè)人總結(jié)與英文自我評價(jià)篇一
Time in the busy work, unconsciously passed, the past year in the leadership of the concern and the enthusiasm of colleagues to help, through their own tireless efforts in the work achieved certain results, but there are also many deficiencies.Looking back over the past year, the past year may have lost, sad, successful, happy, but it does not matter, is the past, we have to work in the future, a lot of people say that my personality change I believe.I am really satisfied, there are a lot of things pressing me, I still persist, my life, emotions are the same as on, although there is no ups and downs, at least through some ups and downs, ups and downs, time and time again Twists and turns and difficulties, and sometimes I really Huai Ning I, I have been thinking what I was wrong, why is this? I also time and again for their own cheer.First, training:
1, tray essentials, room delivery process.2, large, medium and small parties to help run the food sector to explain the relevant knowledge.3, Hotel-related system training and supervision.4, the way out of food safety awareness.5, the team to learn the production of sauces.Second, management:
1, the higher level is a model, I have always insisted on setting an example, so my team is very united.2, I am the same as anyone, fair, just, open work.3, people-oriented, people and the character of the various management methods.4,2xx-xx year-round number of annual leave 23 people, 2xx-x year-round number of annual leave 4 people, 2xx-x years is a relatively stable year.Third, as I, responsible for food work.1, responsible for the operation of the sauce surface.2, pass the corresponding output and control of vegetables.3, pass the coordination of staffing.4, do a good job every day of every job.5, conscientiously study warehouse knowledge, try to test promotion.6, the use of rest time for computer training.7, and more learning other things, enrich themselves.Finally, I hope to the next year today, have embarked on a new level, a higher level, two
The internship has been completed, through this time internship, I got a comprehensive exercise, internship process also made me complete a student, in the course of the transition, improve their independence, get the The use of knowledge in this area, for the future to lay a solid foundation for the community.個(gè)人總結(jié)與英文自我評價(jià)篇二
I am xx University of marketing and planning professional students, in the near graduation, I xx restaurant for three months of internships in the past three months, my ability to work has been greatly improved, nowWill be 3 months of work to do a self-appraisal.1, to improve communication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct.Often receptionist word can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day.How to make your own language so that guests hear comfortable, happy to hear, as a front desk receptionist must learn the course.Of course, communication is not limited to the guests, but also between colleagues, or even to the higher level.People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others.How to adjust their own mentality, with the best attitude to face the guests, the face of colleagues or even superior, how to bring someone the best smile, every day I seriously think about the problem.In this internship, I not only in communication skills have been improved, but also learned how to adjust the mentality of self.2, emergency response capacity to improve: work in the front desk, every day must be ready for battle.Because as a front desk receptionist, every day to receive different guests, in the face of different events.Guests can not help some guests will not be polite, and even the receptionist will be outrageous.Faced with this situation, how to appease the feelings of the guests, but also to protect the interests of the hotel and its own security, for me is another test.3, the ability to work independently improved: Through this internship, I am deeply aware of the need to learn their own / fanwen / 1600 / have the ability to do this must do their own.Only to develop their own independent ability to work in progress.At work, there are problems, do not know should be bold to ask colleagues, rather than pretend to understand.Work independently, gain experience, and finally get the most suitable for their own things.4, service awareness: as a front desk receptionist, always represents the hotel.Whether in the workplace, or walking on the road, as long as the uniforms of the hotel should always have to provide guests with the best service mean.We are the angel of the City of Smiles, all for the guests, for the guests of all, for all guests.In the past 3 months, I have studied business training and actively participated in the job training.We wholeheartedly, courteous, enthusiastic service, patience to answer questions, to provide quality services to customers, and in practice to improve their quality and business level , Grow into a qualified salesperson in the future I will work harder.個(gè)人總結(jié)與英文自我評價(jià)篇三
April 23 in my life is a turning point in it, on this day and many of my classmates together embarked on the road to Shenzhen internship, which is not out of the door for me is a great test is a transformation.The face of this strange city have not had time to fear and loss, they have felt the company leadership of our concern.Just up the first day, down from the car when the morning, the day is still a gray, and then we were the company's management staff to the dormitory, go just sit down, I heard a knock on the door, a door Gejing LiCame in, a word of mouth is a sentence of concern, a very moving, the original in this strange city there are people concerned about us, Gejing Li said: “Wait for the next to take you to the company look familiar familiar with the environment, The day when the day is already dark, and so the next day is to begin intensive training in the training time tired a lot of students want to go, but the last bites to endure down, after a weekAfter training to usher in a strict examination, first written, followed by practical exercises, and finally finished in the afternoon about 6 pm, we are relieved, thinking finally liberated, but behind us is waiting for separation, April 28 is the day we separated, the day is also under the rain gray, as if the days are crying, we each got into their own work is a car shop.And I was like this came to the Masuda store, arrived in the store when the manager arranged the store with us to familiarize ourselves with the environment, I thought this is where I work later, and my heart secretly think, I have to work hard, so I can not live up to so many days of hard work, 5:30 when I attended the class will feel just fine, and so on when the Director Zheng told us to stay down for us to arrange The master, said to us, ”this is your master, and later to follow the master master." May 1 will officially follow the master posts, then mind began to be at a loss, why I learned in school International business, why do I come out but do the work of the waiter? What about my efforts in school two and a half years? For a time do not understand, but the busy work so I do not have time to think about it, and later discovered that the original waiter is not so simple things, during which I learned a lot of knowledge and theory in schools can not learn.Leaders are very concerned about us, it is very warm, but also appreciate the food industry in the service staff of the hard and happy, work, sometimes through their own warm service to guests satisfaction is a very happy thing.Sometimes will encounter some grumpy guests will be scolded a few words, though will feel very wronged, but sometimes think about: life for so short a few decades, why this little thing to suppress their own, so that they do not Happy it, these as commonplace, satiate waiting to slowly digest,
第四篇:服務(wù)員崗位職責(zé)
服務(wù)員崗位職責(zé):
1、按照規(guī)格標(biāo)準(zhǔn),布置餐廳和餐桌,做好開餐前的準(zhǔn)備工作。
2、確保所用餐具、玻璃器皿等清潔、衛(wèi)生、明亮、無缺口。桌布、餐巾干凈、挺括、無破損、無污跡。
3、按服務(wù)程序迎接客人入座就席,協(xié)助客人點(diǎn)菜,向客人介紹特色或時(shí)令菜點(diǎn)。
4、儀容整潔,不擅自離崗。
5、勤巡臺,按程序提供各種服務(wù),及時(shí)收撤餐具,勤換煙盅。擅于推銷酒水飲料。
6、開餐后,搞好餐廳的清潔衛(wèi)生工作。
7、熟悉餐牌和酒水牌的內(nèi)容,如:食品的制作方法等。
8、交班時(shí)應(yīng)該把未完成的工作或特別事項(xiàng)交代清楚,接班人未到不得擅自離開工作崗位或先行下班。
9、員工不得偷盜公私餐物。
10、與同事相處友好合作,營業(yè)時(shí)間以客人為主,出現(xiàn)矛盾把客人放在第一位,服務(wù)好客人再作內(nèi)部處理,也不可在營業(yè)區(qū)域吵架打鬧。
粵港酒樓服務(wù)員基本禮貌用語:
1.迎客---“您好,歡迎光臨!”
2.拉椅請座---“先生/小姐,請坐!”
3.斟茶---“先生/小姐,請用茶。”
4.問酒水---“先生/小姐,請問喜歡喝些什么酒水呢?”
5.斟酒水---“先生/小姐,幫你斟上**酒水好嗎?”
6.收茶杯---“先生/小姐,幫您把茶杯收走好嗎?”
7.上湯---“這是**湯,請慢用。”
8.上菜---“這是**菜,請各位慢用?!?/p>
9.更換餐盤---“先生/小姐,幫您換餐盤?!?/p>
10.撤換餐具---“請問,這個(gè)可以收走嗎?”
11.上水果---“這盤生果是我們酒店某某送的,是本酒店的小小心意,請慢用?!?/p>
12.飯后茶---“請用熱茶?!?/p>
13.結(jié)帳---“請問哪位買單?我們酒店某某菜品是送的,水果是免費(fèi)的、應(yīng)付n元其余零錢免收等讓客人感受到酒店的優(yōu)惠”.送客---“多謝光臨,歡迎下次在來,拜拜!”
第五篇:服務(wù)員崗位責(zé)任制
服務(wù)員崗位責(zé)任制
一、認(rèn)真學(xué)習(xí)黨的政策和上級
各種文件指示精神。
二、工人中嚴(yán)格遵守食品衛(wèi)生
法和食品“五四制”所規(guī)定的條例。
三、在工作中嚴(yán)格執(zhí)行本單位
各項(xiàng)規(guī)章制度,服從領(lǐng)導(dǎo),聽從指揮。
四、做到熱情服務(wù),服務(wù)周到,讓顧客滿意,讓顧客放心。
五、認(rèn)真做好衛(wèi)生責(zé)任區(qū)衛(wèi)生
工作,搞好食品衛(wèi)生、環(huán)境、個(gè)人衛(wèi)生,不出售腐爛變質(zhì)的食品。