第一篇：酒店介紹英文作文

題目The Home Hotel正文第一段With the economy developing, there are increasingly hotels in our city.So it is very convenient for us to travel or business out to other place.Here I will introduce a hotel, which is of high quality in severe, near our school.(52)

第二段

The hotel named “Home Hotel”, it means stay in the hotel make you as comfortable as in your own home.The hotel located in CuiHua Road, YanTa District, Xi’An.It’s about 1 kilometer far from our campus.The transportation is very convenient for many public buses could reach there at any day time.You needn’t worry to find it, for the hotel is surrounded by a post office in the south and a private clinic in the east.(81)

第三段

The hotel is of Five-Star, the capacity of the hotel is large enough to hold 1000 people at the same time.There are facilities such as swimming pools and inside gyms for you to exercising.Meanwhile, there are some recreational facilities like coffee bars and reading room in the top floor of the hotel for you to relax.(58)

第四段結(jié)尾

It is necessary for us to learn about the basic overview of the Home Hotel, for it is popular among people, and it is supposed to help you in the future when you need it.(35)

第二篇：金穗酒店英文介紹

酒店介紹Introduction

Jin Sui Grand Hotel is located in 1300 Fuqian Street, Xintai City, across City Hall.It’s a four-star comprehensive hotel, offering catering and accommodations, with the theme of Jin Sui Culture.Our hotel is attached to Jin Sui Ltd.Co.with a floor area of 4000 m2 and a business area of 7000 m2.The elegant environment and convenient transportation make it the perfect choice for guests to travel in holiday, travel on business or entertain friends.客房Guest Room

The hotel possesses 85 different types of rooms, including luxury suites, double-bed rooms and large-bed rooms.Fancy sanitary and bathroom facilities, warm and sweet design and intimate service make you feel at home.餐飲Catering

We have 19 well-decorated Chinese restaurant single rooms, 1 elegant buffet or table service dining hall, 2 luxury multi-function halls.400 persons can eat here at a time.It is the first choice to entertain friends or hold meetings.Our maximum accommodations adds up to approximately 700 guests.Our culinary team combines seafood in East Shandong with local-flavor dishes, providing dozens of dumplings for you to choose from.You can enjoy the taste of various delicious foods here.多功能廳Multi-function Hall

Luxury multi-function halls on the 2nd and 3rd floor can house 400 persons to dinner at a time.Simple and cozy decoration is fit for Chinese or Western wedding parties.Luxury multi-function halls are equipped with a LED screen , a projector and other stereo equipment.We can host all kinds of tea parties, symposiums, training sessions, product promotions and business communications according to your taste after transformation.

第三篇：酒店前廳部工作英文介紹

The main operating policies for the staff working in Front Desk:

The receptionists working in front desk can not be late for their work and should maintain their own images, paying attention to keep their clothes clean, showing their warm welcome to all the guests, no eating snacks, no smoking, no shouting to the guests, no sleeping and reading novels and not doing anything else that is not related to the job of the front desk receptionist.In addition, the working staff can not be allowed to enter into the front desk manager’s office without any previous permission, it’s forbidden to demand tips from guests and to use the hotel phones to make personal calls, and the receptionist on duty should sign her name in order to check the relevant follow-up work such as changing rooms, checking rooms, etc.The first shift is called morning shift which is form 7am to 3pm, a few wake-up service will be done for the morning shift staff and most guests will check out during the shift, but still some guests will check in during the time, and the noon meal time is just only twenty to thirty minutes for them and the time will be less if suddenly comes a traveling group with dozens of people.At last they have to check the numbers of the room keys before the end of their work.The afternoon shift is from 3pm to 11pm.There are many guests to check in during the time and they have to check the numbers of the room keys in prior to start to their work.In most cases, they have enough supper time.When there are some strangers walking slowly in the hotel hall, they are obliged to tell security personnel in case that some guest is cheated to result in property loss.The policies for Concierge/Bell services:

Bell boys or bell men will supply guiding service for the guests, especially for those who have some luggage, showing the correct way to the room for the guests in first time.The staff working in concierge department are obliged to help the guests carry their luggage and there are always a lot of suitcases for the guests from foreign countries, so they have to use luggage carts to take these luggage to its corresponding rooms if suddenly comes a group with dozens of people.Second, the bellmen have to help save their suitcases or anything else if the guests have the demand of saving their own things, and then the staff’s name will be signed in a special card which is filled in the relevant luggage saving information.The guest will have to show the card to get back his own suitcases and he will have to show his identity card to the front desk staff to check his correct information if the guest has lost his card of getting back his suitcases or bags.At last, similarly the guests must show his own identity card and the bell men are obliged to check the information with the receptionists before their helping the guest deliver his own articles.

第四篇：酒店英文

Unit 4 At the Hotel

在酒店 Special Terms 專業(yè)詞匯

hotel

commercial hotel

飯店 商務(wù)飯店

resort hotel

旅游勝地飯店

apartment hotel

公寓飯店

Luxury(5-star)

五星

High comfort(4-star)

四星

Average comfort(3-star)三星

Some comfort(2-star)

二星 Economy(1-star)

一星

reception

front desk

接待處 前臺(tái)

housekeeping department 房務(wù)部，管家部 food and beverage department 餐飲部

entertainment department 康樂(lè)部 resident manager

住店經(jīng)理

duty manager

值班經(jīng)理

lobby manager

大堂副理

supervisor

主管

captain

cashier

receptionist

floor attendant 領(lǐng)班

收銀員, 出納員

接待員 樓層服務(wù)員

room maid

打掃客房的女服務(wù)員

bellboy，bellman

行李員 reservation

book

vacancy

vacant room

room rate

voucher

預(yù)約；預(yù)訂 預(yù)訂 空房 空的房間 房?jī)r(jià)

憑證，券

single room

人房

double room

twin room

雙人房 雙床間

triple room

suite

lobby

banquet room

restaurant

coffee shop

cafeteria

health center

sauna

massage parlor

beauty parlor

barber shop

tennis court

bowling alley

billiard room

三人房 套房

大堂

宴會(huì)廳

餐廳

咖啡廳

自助餐廳

健身房

桑拿浴室

按摩室

美容室

理發(fā)室

網(wǎng)球場(chǎng)

保齡球場(chǎng)

桌球室

mahjong and chess room 棋牌室

souvenir shop

fire exit

紀(jì)念品商店

火警出口

bathroom

shower

shower curtain

shower head

toilet

refrigerator

Pay-TV

safe-box

wall lamp

（客房?jī)?nèi)的）洗澡間

淋浴

浴簾 淋浴噴頭 抽水馬桶

電冰箱

收費(fèi)電視

保險(xiǎn)箱 壁燈

television remote control 電視遙控開(kāi)關(guān) discount

service charge

extra charge

sold out

fully booked

check in

check out

arrival time

折扣 服務(wù)費(fèi) 額外費(fèi)用 賣完了 全被訂滿

入住

結(jié)帳離店，退房

到達(dá)時(shí)間

departure time settle accounts key card

laundry service

laundry list

離開(kāi)時(shí)間

結(jié)帳 鑰匙卡

洗衣服務(wù)

洗衣單

洗衣袋

洗衣費(fèi)

快洗服務(wù) 干洗

燙衣服 laundry bag

laundry charge

express service

dry cleaning

press

express service charge 快件收費(fèi) 50%

blouse

coat

dress

panties

nightdress

underpants

加收50% 女上衣

女短大衣

連衣裙

女短褲

女睡衣

男短褲

pajama

shirt

jacket

zipper

button

clothes hanger hair dryer

shoe shining paper

towel

toothbrush

toothpaste

shampoo

shower cap

cotton swabs

toilet soap

toilet paper

男睡衣

男襯衣

外套，短上衣

拉鏈

紐扣 衣架

干發(fā)機(jī)

擦鞋紙

毛巾

牙刷

牙膏

洗發(fā)液

浴帽

棉簽

香皂

衛(wèi)生紙

情景對(duì)話

4.Asking for Hotel Services 要求店內(nèi)服務(wù)

Scene 1

（A: Floor Attendant;B: Tourist）A: Housekeeping.May I come in? B: Yes, come in.A: Good evening, sir.Did you call for service？

B: Yes.The air conditioner doesn’t work.A: I'm sorry, sir.A repairman will come and check it right away.B: One more thing.Do you have larger size slippers than the ones that I have in my room? They are too small for me.A: I’m not really sure, sir.But I’ll try and see if I can get you a pair of larger ones.Anything else I can do for you? B: I need a couple more of clothes hangers.A: I’ll fetch you some right away.Is four hangers enough? B: Yes.That’s more than enough.Thank you.Scene 3

（A: Head waiter of the Room Service;B: Tourist）

A: Room service.May I help you?

B: Yes.I’d like to have my breakfast in my room tomorrow morning.Could you send it here? I’m in Room 1512.A: Certainly, sir.We provide very good room service.What would you like?

B: I’d like to have a full breakfast.A: What kind of juice would you like? B: Orange juice.A: Would you like sausage, bacon or ham? B: Sausage, please.A: How would you like your eggs, sir, Fried or boiled? B: Two fried eggs, sunny-side up.A: Very well, sir.So that’s orange juice, sausage and eggs, sunny-side up.B: That’s right.By the way, is there any other way to have room service?

A: Yes, sir.Just check the items you would like for breakfast in your doorknob menu, mark down the time and hang it outside your door before you go to bed.A: But what should we do with the dishes when we finish our breakfast?

B: Please leave them outside your room.The waiter will come to collect them.A: I see.Thank you very much for your service.

第五篇：酒店英文

酒店英文

基本單詞: Hotel賓館酒店

Rootlots hotel 黃土情大酒店

railway station火車站

1．General Manager’s Office

總經(jīng)理辦公室 2．Room Department

房務(wù)部 3．Food and Beverage Department 餐飲部 4．Accounting Department

財(cái)務(wù)部

5．Engineering Department

工程部

6.Sales Department 銷售部

問(wèn)候語(yǔ)：

1.Good morning /afternoon /evening, sir/madam 早上好/下午好/晚上好，先生/女士

2.Welcome to our hotel(XX restaurant)歡迎光臨我們酒店(XX餐廳)3.How do you do？

回答：How do you do.您好（初次見(jiàn)面）

4.How are you? 您好（較熟悉時(shí)）5.Fine, thanks 謝謝，我還好

6.It’s nice(glad)to meet you.很高興見(jiàn)到您

7.What can I do for you? sir/madam

我能為您做些什么呢？先生/女士

8.I hope you enjoy your stay with us, sir/madam

希望您在我們酒店居停愉快,先生/女士

9.Please wait a moment, sir/madam

您請(qǐng)稍等,先生/女士

10.Please take a rest, sir/madam

您請(qǐng)休息一下，先生/女士 11.Certainly, sir/madam

當(dāng)然可以，先生/女士

12.Any comments and suggestions are welcome, sir/madam 歡迎多提寶貴意見(jiàn)，先生/女士

13.Please step this way to upstairs/downstairs.請(qǐng)這邊上樓/下樓

14.Take a seat please, sir/madam

您請(qǐng)坐，先生/女士

15.Would you please repeat it, sir/madam

請(qǐng)重復(fù)一遍好嗎，先生/女士

16.Please go straight / turn right / turn left, sir/madam

請(qǐng)筆直走/請(qǐng)右轉(zhuǎn)/請(qǐng)左轉(zhuǎn)/先生/女士

17.You are welcome, sir/madam

不用謝，先生/女士

18.At your service, sir/madam

樂(lè)意為您效勞，先生/女士 19.I’m sorry to have kept you waiting, sir/madam

對(duì)不起，讓您久等了。先生/女士

20.Excuse me, sir/madam

對(duì)不起，(引起對(duì)方注意)，先生/女士

? 公共部分

21.I’m sorry to interrupt you, sir/madam

對(duì)不起，打擾您了。先生/女士

22.I apologize for this, sir/madam

我為此道歉，先生/女士

? 公共部分

23.That’s all right(Don’t mind), sir/madam

沒(méi)關(guān)系，別在意

24.Please mind(watch)your step, sir/madam

您請(qǐng)當(dāng)心(提醒對(duì)方)先生/女士

?

25.Take it easy sir/madam

您放心好了，先生/女士

26.See you later, sir/madam

等會(huì)兒見(jiàn)，先生/女士

? 公共部分 公共部分

27.Goodbye and thank you for coming, sir/madam

再見(jiàn)，謝謝您的光臨 先生/女士

28.Goodbye sir/madam, We look forward seeing you again

再見(jiàn)，我們期待您再次光臨。先生/女士

? 公共部分

29.Have a nice trip, sir/madam

先生/女士，祝您一路平安

30.I’m sorry, sir/madam It’s my fault

先生/女士，很抱歉，這是我的錯(cuò)。

? Front Office前廳服務(wù)

一、Room Reservation客房預(yù)訂

1.Would you like a room with a front view or a rear view?

你是要窗戶臨街的房間，還是要背街的房間？

2.In whose name is the reservation made?

是以誰(shuí)的名義訂的房間？

? Front Office前廳服務(wù)

3.Who made the reservation, please?

請(qǐng)問(wèn)誰(shuí)預(yù)訂的房間？

4.For how many nights?

您要住幾個(gè)晚上？

Good morning.(用于中午以前)Good afternoon.(用于中午至下午六點(diǎn)以前)Good evening.(用于下午六點(diǎn)過(guò)后)在這些招呼語(yǔ)的后面接句子，例如： Good morning, sir.Are you checking-out?早上好，先生，請(qǐng)問(wèn)您要退房嗎？ Good afternoon, sir.Welcome to LI JIA Hotel.中午好，先生，歡迎光臨麗嘉酒店 Good evening, Ms.May I help you?晚上好，小姐，請(qǐng)問(wèn)我能為您服務(wù)嗎？ 后面也可以接上自己酒店名稱、部門名稱，如： Good morning, sir.This is the Front Desk.May I help you? 早上好，先生。這里是服務(wù)臺(tái)，請(qǐng)問(wèn)您需要服務(wù)嗎？

（三）回答 1.一般性的回答

I see, sir.我明白了，先生。Certainly, sir.好的，先生。2.請(qǐng)對(duì)方再等一會(huì)兒

Just a moment, please.請(qǐng)稍等。Thank you for waiting.您久等了，先生。

I am very sorry to have kept you waiting.很抱歉讓您久等了。Could you wait a little longer, please?請(qǐng)您稍候好嗎？ 3.要麻煩客人或是拒絕客人的要求時(shí)

拒絕客人時(shí)，不要一口回絕說(shuō)“No.”，要委婉一些。I am afraid I can’t do that.不好意思，我恐怕沒(méi)辦法那樣做。Excuse me, sir.Please let me pass.不好意思，先生，麻煩讓我過(guò)一下。