第一篇：投訴信 英文

Dear sir or madam,I'm writing to you to complaint about the laptop computer that I bought in your company's outlet shop in Zhong Guancun a week ago.The computer that I bought is one of the Acer K52F series.The appearance of the computer is quite satisfying and the salesman assured me that this computer is of high quality.However, things went the opposite way.Just one week after, there emerged many problems.The most serious one is the battery.The salesman once claim that it can work for at least two and a half hours, but it just can stay for no more than twenty minutes.Yesterday I went the after—sale service center for help.But the attitude of the clerks were very indifferent.They insisted that it was my fault and it was caused by my own improper use.But I'm sure I have nothing to do with it.After encountering their ignorance, I went to the shop where I bought the computer.Again they refused my request for exchange or refund.What's more, they were quite impolite to me.I think, as the manager, you should do something to solve the problem.To be honest, I chose you brand because it is a big and famous brand which is often considered to be reliable.However, from my personal experience, I'm quite disappointed about it now.I 'm afraid if things like this go on, your company will lose your customers gradually and further more you market share.I think there is no need for me to mention the serious consequence.So, it is necessary for you to take some measures to reduce the negative

effect of the poor service of you company.As for my case, I think you should let my computer repaired as soon as possible.The battery should be exchanged or at least I should be given some compensation.Moreover, I suggest you make a strict requirement about you stuff and nurture the awareness of service.It is not just a case about myself, but the reputation and brand image of the products of you company.I'm looking forward for you early reply.Yours faithfully XXX.November 29th, 2012

第二篇：英文投訴信

在很多企業(yè)，都采用英文來交流，那么寫投訴信用英文的來寫，你會(huì)嗎?一起來看看怎么用英文的投訴信吧。

Florence Trunkemeyer

College of Business

Ball State University

Muncie, IN 47300

November 15, 1998

General Computer Corporation

Engineering Department

p.O.Box 73219

Fort Worth, TX 76108

Dear Sir:

With reference to our order No.W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible.Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely,

xiexiebang.com范文網(wǎng)[CHAZIDIAN.COM]

(Signature)

第三篇：英文投訴信

Dear Sir or Madam，I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation.I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior.For one thing, his friends are constantly visiting him;for another, he regularly holds noisy parties.To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned.I am sure you will agree that the only solution for me is to move into a room of my own.Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.Yours sincerely,...Dear Sir，I am happy that the refrigerator we ordered last week has arrived on time.But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days.we found that food stored in the refrigerating compartment turned bad quickly.When we finally decided to take the temperature in it，we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。

This problem has affected our normal life.Would you please let me know whether or not you can send a repairman as soon as possible？ I hope that my problem will get your kind consideration.Yours faithfully，...Dear Sir，I am writing to let you know the deplorable attitude of one of your staff member.I received my notebook for one month from your computer and thought there were some problems: the screen is always black when I do nothing.However, when I called your Complaints Department, the girl who answered my phone was very rude.For one thing she interrupted me continually, for another she even said that the fault was my own.Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours，ben

親愛的先生：

我寫這封信是為了讓你知道你們一個(gè)員工的服務(wù)態(tài)度。我收到你們上個(gè)月的話費(fèi)單后發(fā)現(xiàn)有些計(jì)算錯(cuò)誤，我覺得我被多收了兩個(gè)國(guó)際長(zhǎng)途費(fèi)用。

但當(dāng)我打電話詢問客服部門時(shí)，接電話的女孩態(tài)度非常粗魯。一方面她總是打斷我的話，另一方面她甚至說錯(cuò)誤在我。這樣對(duì)待客戶的態(tài)度實(shí)在讓人難以接受。

我建議對(duì)這個(gè)女孩進(jìn)行懲罰，另外告訴該如何對(duì)待客戶。我希望她能向我正式道歉。

請(qǐng)?jiān)缛栈貜?fù)。

真摯的：堂娜3.必背經(jīng)典范文

Dear Sir or Madam，I am writing to inform you that I wish to move into a new room next semester.I would like to have a single room，because I find the present sharing arrangement inconvenient.I am dissatisfied with my present roommate because of his inconsiderate behavior.For one thing，his friends are constantly visiting him；for another，he regularly makes calls at night.In addition，he often uses my things without asking for my permission.Under such circumstances，I find it difficult to concentrate on my studies，and I am falling behind in my assignments.I believe you will agree that the only solution is for me to move into a room of my own，where I will be free from these kinds of distractions.I would be very grateful if you could arrange a single room for me，preferably not in the same building.Sincerely yours，Tom Williams

親愛的女士或先生：

我寫信來是告訴您下學(xué)期我想搬到一個(gè)新房間。我想要一個(gè)單獨(dú)房間，因?yàn)槲矣X得現(xiàn)在這樣合住非常不方便。

我之所以對(duì)我現(xiàn)在的室友不滿是因?yàn)樗敛活櫦八说男袨?。一方面，他老是有朋友來訪；另一方面，他夜里經(jīng)常打電話。另外，他經(jīng)常不經(jīng)過我允許就用我的東西。在這種情況下，我很難專心學(xué)習(xí)，現(xiàn)在我的成績(jī)已經(jīng)下降了。

我相信您肯定同意惟一的解決辦法就是我搬到單獨(dú)的房間，那樣就沒有什么干擾了。如果您能幫我安排一個(gè)單獨(dú)的房間，最好不要在目前這個(gè)樓里，我將萬分感謝。

您真摯的：湯姆·威廉姆

Dear Manager，I venture to write to complain about the quality of the digital camera I bought last Friday at your store.During the five days the camera has been in my possession, problems have emerged one after another.For one thing, the screen is always black, making the camera no different from a traditional one.For another, the battery is distressing as it supports the camera’s operation for only two hours.Therefore, I wish to exchange it for another camera or declare a refund.I will appreciate it if my problem receives due attention.Yours，Li Ming 尊敬的經(jīng)理：

我冒昧給你寫這封信，投訴我上周五在您商店里購買的數(shù)碼相機(jī)的質(zhì)量問題。購買至今的五天中，各種問題一個(gè)接一個(gè)地出現(xiàn)。一方面，相繼屏幕總是黑屏，我們使用起來仿佛和傳統(tǒng)相機(jī)沒有區(qū)別。另一方面，電池的狀況也不盡人意，只能支持相機(jī)工作兩個(gè)小時(shí)。因此，我希望可以換一個(gè)相機(jī)，否則我要求退款。我希望這個(gè)問題能夠得到足夠的重視。

謹(jǐn)上，李明 Dear Sir, I am writing to you about a most unhappy experience.Last Tuesday morning, we took a longroute bus of your company from Dukou to Lijiang.The bus was scheduled to arrive in Lijiang at 7 oclock in the evening, but it stopped midway at 4 p.m.for mechanical problems.The driver and the ticket seller could neither solve the problem by themselves nor seek help from others.Where we stopped was nowhere near a village.Up until 8 oclock, another bus finally carried us to a shabby rural motel.We had to pay for our accommodation.The room was too small and the quilt was so dirty.To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up—the bus had been fixed!I suggest that you look into this matter immediately and deal with it quickly and properly.Looking forward to your reply.Yours, Li Ming Complaint Letter complain against sb.about sth.incident / matter 事件

dissatisfaction with不滿于......sanitary situation衛(wèi)生條件 put up with / bear / tolerate忍受 bad manners 不禮貌 awful 糟糕的 disturbance干擾 poor service糟糕的服務(wù) nuisance 麻煩事 inconceivable不可思議的 remedy 補(bǔ)救 out of one’s expectation令某人大solve解決 失所望 recurrence再次發(fā)生 look into / investigate調(diào)查

1)I am writing to you to complain about...2)I am writing to express my dissatisfaction with...3)There are some problems with the flat that I wish to bring to attention.For one thing, there is?For another,...4)I can hardly bear /tolerate /put up with it any more.5)I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7)We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8)We will appreciate your willingness to make up for the loss.結(jié)構(gòu)要點(diǎn)投訴信是對(duì)產(chǎn)品或服務(wù)表示不滿的信件，一般分三個(gè)部分：

1.提出投訴內(nèi)容； 2.說明具體情況； 3.提出解決辦法。

Suppose you bought a woolen scarf(圍巾)by mail order but later found a hole in it.Write a letter of complaint to describe that matter and require settlement.Do not sign your own name at the end of your letter, using “Li Ming” instead.To whom it may concern，The woolen scarf I bought by mail order from your company arrived on time the day before yesterday.But when I checked it, I found a hole in the middle.I was astonished because the hole was obvious and I did not think you should neglect this deficiency when you delivered it.I have dialed your service number for several times and it was always busy.Now this problem keeps worrying me.Can you change a new one for me as soon as possible? How shall I send this scarf back to you? Thanks for your consideration.I am looking forward to your early reply.Yours faithfully，Li Ming 語言注意點(diǎn)投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔。最后提出的解決方法應(yīng)切實(shí)可行。在表達(dá)自己的不滿時(shí)，語言要把握分寸，不失風(fēng)度。

Write a letter to complain about an unhappy experience in about 100 words to describe the matter and ask for the mistake to be corrected.Do not sign your own name at the end of your letter, using “Li Ming” instead.Dear Sir，I am writing to you about a most unhappy experience.Last Tuesday morning, we took a longroute bus of your company from Dukou to Lijiang.The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at four p.m.for mechanical problems.The driver and the ticket seller could neither solve the problem by themselves nor seek help from others.Where we stopped was nowhere near a village.Up until 8 o’clock, another bus finally carried us to a shabby rural motel.We had to pay for our accommodation.The room was too small and the quilt was so dirty.To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up—the bus had been fixed!

I suggest that you look into this matter immediately and deal with it quickly and properly.Looking forward to your reply.Yours，Li Ming ［Directions］: Suppose that you ordered a refrigerator but later found a worrying problem.Write a letter of complaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.Dear Sir, I am happy that the refrigerator we ordered last week has arrived on time.But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days.we found that food stored in the refrigerating compartment turned bad quickly.When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.This problem has affected our normal life.Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.Yours faithfully，Li Ming 這封投訴信可以說寫得非常好，結(jié)構(gòu)很清晰，第一段首先肯定對(duì)方按時(shí)送貨上門的做法，隨后簡(jiǎn)述冰箱出了問題。第二段說明具體問題，第三段提出要求。Dear Sir: With reference to our order No.W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question.We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible.Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely，Li Ming Dear Mr.Chang: On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers.We ask you to conduct investigation at your end and reply to us.Sincerely yours，Li Ming 一般說來，一封投訴信應(yīng)包括三個(gè)最基本的方面： 1.投訴內(nèi)容。一般放在信的開頭。常用的表達(dá)法有： I am writing to you about...which I received/bought...I am going to complain about...I am sorry to have to return with this letter...which I received/bought...2.投訴原因。一般講述對(duì)商品質(zhì)量或售后服務(wù)不滿意的地方。常用的表達(dá)法有： When we checked..., we noticed...When I took...out of the bag and examined...closely, I found...When I unpacked...and tried to use it, it did not work.3.希望得到的結(jié)果。常用的表達(dá)法有：

Please let me know what you intend to do in this matter.I am returning...under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...Dear Sir，I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr.2008 at Tele Mall in Wuhan, P.R.China.Ten days after that, it didn’t ring and send short messages.Then I took it to the seller, but was told that the model had been sold out and I had to wait at least three months for a new one.Later I went to the repairman.He said since it was a new model in China,消息it was impossible to fix it without the right spare parts.I was so desperate on hearing that.How can I wait that long? Therefore, I require that you send me a new one of the same model within a month.Thank you for your consideration.Sincerely yours, Bu Manyi 抱怨產(chǎn)品

You should spend about 20 minutes on this task.You have bought a washing machine.First you found that the machine damaged you clothes, and you had it changed.Then you found that the new one seriously entangled the clothes.Write to the manager of the department store to complain about it.You should write at least 150 words.Dear Sir or Madam，A few months ago I purchased a washing machine(Sanyo XQB50-68)from your department store.After a few weeks I found that it had seriously damaged that clothes.I asked you to change one for me, which you did.Now I want to ask you to change this one for me again.This one does not damage my clothes any more, but I have found that it tangles the clothes seriously and when it automatically begins to spin the water out, the machine shakes so heavily that it stops by itself.In the instruction booklet you have not mentioned this defect and neither have you told the user how to solve the problem.I am quite annoyed by the fact that sometimes when I came back from work to take the clothes out to dry, they were still unwashed.When I at home.I have to tend it frequently to untwist the entangled clothes.Is that what you call your machine “fully automatic”.Please change a new one for me that will not entangle the clothes.Otherwise, I would ask you to give my money back, or I would complain to the Consumers’ Association.Yours sincerely, Fan Yang

你應(yīng)該話費(fèi)大約20分鐘在這項(xiàng)任務(wù)上。你買了一臺(tái)洗衣機(jī)。首先，你發(fā)現(xiàn)你的機(jī)器損壞的衣服，你也將它換了。然后，你發(fā)現(xiàn)了新的一臺(tái)嚴(yán)重繳衣服。寫信給百貨公司經(jīng)理抱怨。你應(yīng)該寫至少150字。

幾個(gè)月前我從您的百貨公司購買了一臺(tái)洗衣機(jī)(Sanyo XQB50-68)。經(jīng)過幾個(gè)星期，我發(fā)現(xiàn)它嚴(yán)重破壞衣服。我請(qǐng)你為我換一臺(tái)，你換了。我現(xiàn)在想請(qǐng)你在為我換一臺(tái)。

這一個(gè)不會(huì)破壞我的衣服了，但我發(fā)現(xiàn)它嚴(yán)重的纏結(jié)衣服，當(dāng)它自動(dòng)將水抽干時(shí)，機(jī)器震動(dòng)的更嚴(yán)重，它自己停止了。在說明書你有沒有提到這一缺陷，并也沒有告訴用戶如何解決這個(gè)問題。我很惱火,有時(shí)當(dāng)我工作回來,把衣服拿去涼干,但他們?nèi)晕聪赐?。?dāng)我在家里。我不得不照料它頻繁地解開糾纏的衣服。難道這就是你叫你的機(jī)器“完全自動(dòng)”。請(qǐng)為我換個(gè)新的，不會(huì)攪衣服。否則，我想請(qǐng)你給我退款，否則我會(huì)投訴到消費(fèi)者協(xié)會(huì)。

Yours sincerely, Fan Yang

2抱怨服務(wù)質(zhì)量

You should spend about 20 minutes on this task.You went shopping one day and had received very bad service in a shop.You want to complain to the boss.Write a letter to complain about the had service.You should write at least 150 words.Dear Sir or Madam，Much of my regret, I write this to place a complaint against one of your shop-assistants about his had service.Yesterday morning about 10 o’clock my husband, I and a lady friend of ours came to your shop with the intention to buy some souvenirs.One of the shop-assistants, whose badge we could decide which one to buy.Under the circumstances, it was the shop-assistant’s duty to do what was asked or to explain why he was unable to comply with such a request.Instead of minding his duty and acting in a polite, he turned a deaf ear to our request and walked away murmuring in a sarcastic manner.We wish you would look into this unsatisfactory state of affairs and take steps to prevent a recurrence of offensive conduct of this kind.Yours sincerely, Fan Yang 你應(yīng)該話費(fèi)大約20分鐘在這項(xiàng)任務(wù)上。一天你去購物，并且在一家商店收到了極壞的服務(wù)。你想向抱怨老板。寫了一封信抱怨他的服務(wù)。你應(yīng)該寫至少150字。

我的遺憾，我寫信給它給你的公司是為了你的商店售貨員之一的不好的服務(wù)進(jìn)行投訴。昨天上午約10點(diǎn)我的丈夫，我和我們的女朋友來到您的店鋪的打算購買一些紀(jì)念品。一個(gè)閃電售貨員，我們可以決定買哪一個(gè)徽章。在這種情況下，它是售貨員的義務(wù),有人問或解釋為什么他未能遵守這些要求。不管他的職責(zé),而作為一種禮貌,他對(duì)我們的要求置之不理,走開用諷刺的方式嘟囔著。

我們希望你能正視這個(gè)令人不滿意的情況，并采取措施防止這類令人不愉快的行為再次發(fā)生。

3抱怨房間問題

You should spend about 20 minutes on this task.You rent a house through an agency.The heating system has stopped.You phoned the agency a week ago but it has still not been mended.Write a letter to the agency.Explain the situation and tell what you want them to do about it.You do NOT need to write your own address.Begin your letter as follows.Dear Sir or Madam，I am at present living in a house which I rented through your agency.I am sorry to inform you that the heating system in the house stopped working some time ago.I phoned your agency and explained the problem one week ago, but you have still not sent anybody to fix the heating system.This is very inconvenient--not to mention dangerous to the health--as the weather is starting to get colder.I am puzzled as to why you have not paid attention to this urgent matter.I must remind you that a fully operative heating system is one of the terms of the lease of the house.Therefore, I would very much appreciate it if you would send a technician to repair the system as soon as possible.He may call at any time during the day, as either I or my wife will be at home all this week.Yours sincerely, Fan Yang 你應(yīng)該話費(fèi)大約20分鐘在這項(xiàng)任務(wù)上。你通過一個(gè)中介租的房子。加熱系統(tǒng)已停止。一個(gè)星期前你打電話給中介，但它仍然沒有得到修補(bǔ)。寫了一封信給該機(jī)構(gòu)。說明有關(guān)情況，并告訴他們你想要做些什么。你不需要寫您自己的地址。開始你的信如下。

我目前住在一所房子里是我通過你們的代理租的。我很抱歉地通知您,在房子里的供暖系統(tǒng)在一段時(shí)間以前停止了工作

一個(gè)星期前我打電話給你的代理并解釋了問題, 但你仍然沒有派任何人來修復(fù)供暖系統(tǒng)。這是非常不方便, 更不用說危險(xiǎn)的健康——隨著天氣開始變得寒冷。我感到迷惑,為什么你沒有注意到這個(gè)緊急的事情。我必須提醒你,一個(gè)完全有效的供暖系統(tǒng)是房屋租憑的條件之一。

因此,我將十分感激。如果你將派遣技術(shù)人員盡快修復(fù)系統(tǒng)。他可以在一天當(dāng)中的任何時(shí)候打電話, 整個(gè)星期我和我的妻子都會(huì)在家里。

第四篇：英文投訴信

英文投訴信

【寫法指要】

投訴信（letters of complaint）通常是寫給廠家、商店、消費(fèi)者協(xié)會(huì)、報(bào)界或廠家、商店的上級(jí)主管部門，揭發(fā)產(chǎn)品質(zhì)量的低劣、服務(wù)態(tài)度的糟糕，抱怨不應(yīng)出現(xiàn)的情況或問題等，以求得解決的信件。寫投訴信要實(shí)事求是地把問題講清楚，態(tài)度要冷靜，做到有禮貌，不能惡言傷人。

這封信的作者用的是對(duì)比法，先寫學(xué)校的地理位置和原先學(xué)校的優(yōu)美環(huán)境，后寫化工廠建起后對(duì)學(xué)校造成的污染，最后提請(qǐng)報(bào)界呼吁保護(hù)環(huán)境的問題。寫得有理有據(jù)，令人信服。英文投訴信怎么寫

投訴信結(jié)構(gòu)公式

右上角：日期

左上角：稱呼

正文：

第一段：表明自己的身份，說明寫信目的，因何事投訴何人或機(jī)構(gòu)。

第二段：具體闡述投訴的內(nèi)容和投訴的理由。

第三段：提出解決建議并期望盡快解決，表示感謝。

右下角：署名

下面是一封日常投訴信的范例，請(qǐng)大家體會(huì)一下。

Dear Sir/Madam，Please send us a correction on part of our order WP-11.All the items we ordered arrived in excellent condition except for one model.It you refer to our original order(see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606.However, Model 608 reached us instead.For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.Will you kindly take back those you sent out and substitute them with an equal quantity(120 items)of Model 606? We would appreciate your attention to this matter promptly.Yours faithfully 英文投訴信模板

Dear_______，I am ______(自我介紹).I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(總體介紹).In the first place,_______(抱怨的第一個(gè)方面).In addition, ___________(抱怨的第二個(gè)方面).Under these circumstances, I find it ________(感覺)_______(抱怨的方面給你帶來的后果).I appreciate it very much if you could _______(提出建議和請(qǐng)求), preferably ______(進(jìn)一步的要求),and I would like to have this matter settled by ____(設(shè)定解決事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerely

Li Ming 英文投訴信格式

學(xué)校受污染

【內(nèi)容提示】

假如你是市一中的學(xué)生，名叫王紅。你要向本市一家報(bào)刊編輯（editor）寫封信，反映你校受污染的問題，呼吁有關(guān)部門采取措施，保護(hù)環(huán)境，防止污染。請(qǐng)你用下面的素材寫100詞左右的一封信。

你校位于山腳下，一條小河從旁邊流過，院內(nèi)樹木四季常青，鮮花爭(zhēng)艷，景色美似花園。但兩年前，附近建起一家化工廠，排出大量污水、廢氣，造成校園污染，嚴(yán)重影響了師生健康。請(qǐng)有關(guān)部門出面解決這一問題。

【作文示范】

School Polluted

No.1 Middle School

March 5, 1997

Dear Editor，Our school lies at the foot of a mountain with a small river passing by.It used to look like a beautiful garden.There used to be green trees and all kinds of flowers in our school yard all year round.But great changes have taken place since a chemical works was built near our school two years ago.It produces poisonous gases and pours a large amount of waste water into the river.The terrible pollution has done great harm to us students and teachers as well as to the surroundings.It＇s time for us to take steps to protect our surroundings and prevent them from being polluted.Yours ever，Wang Hong

例（2002年1月）

Directions : For this part , you are allowed 30 minutes to write a composition on the topic A Letter to the University President about the Canteen Service on Campus.You should write at least 120 words , and base your composition on the outline given below in Chinese :

假如你是李明，請(qǐng)你就本校食堂的狀況給校長(zhǎng)寫一封信，內(nèi)容應(yīng)涉及食堂的飯菜質(zhì)量、價(jià)格、環(huán)境和服務(wù)等，可是以表揚(yáng)，可以是批評(píng)建議，也可以兼而有之。

參考范文

A Letter to the University President about the Canteen Service on Campus

Dec.20 , 2009

Dear President ，My name is Li Ming.I am a junior from the Civil Engineering School.I venture to write you a letter to make a complaint about the canteen service of our school.The focus of the complaint is the poor quality and high price of the food.On one hand , the rice is very hard , the steam bread is often cold , and the vegetables are always overcooked.On the other hand , the price of the food is so high that many poor students are burdened heavily.Under these circumstances , I find it impossible for us students to fully concentrate on the study and enjoy the campus life.I will be very obliged if you can consider my complaint seriously.I do hope the service of the canteen will be much improved as soon as possible.Thank you for your time and kind consideration.Sincerely yours ，Li Ming

第五篇：英文投訴信

英文投訴信范文

Dear Sir or Madam,

xiexiebang.com范文網(wǎng)[CHAZIDIAN.COM]

I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.

To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.personally,I find this to be completely unacceptable.

Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.

Yours sincerely,

XX