第一篇：雅思寫作G類解讀之投訴信

投訴信一直是移民類小作文?？嫉脑掝}，根據(jù)筆者多年的教學(xué)，發(fā)現(xiàn)投訴信一般可以從以下四個(gè)思路去發(fā)展。

投訴理由：服務(wù)不周投訴信中投訴服務(wù)是經(jīng)常會(huì)考到的話題，一般主要集中在對(duì)于飯店，賓館，餐廳，旅行社等服務(wù)性行業(yè)的投訴，此類書信一般在結(jié)構(gòu)上可分為以下幾個(gè)部分：

(一)自我介紹，表明投訴內(nèi)容以及與收信人的相關(guān)性。

(二)陳述投訴內(nèi)容，如時(shí)間、地點(diǎn)、人物、事件等，并指出對(duì)方服務(wù)問題所在以及由此而產(chǎn)生的對(duì)自己或者家人的影響。

(三)提出整改建議或者希望得到對(duì)方的賠償或補(bǔ)償。

讓我們結(jié)合真題來(lái)分析一下：

You just returned from a tour.However, you were dissatisfied with the service you received from the travel agency.Write a letter to the manager of the agency.1.give the details of your tour

2.explain why you were unhappy with the service

3.say what you want the company do for you

題目并無(wú)指明具體投訴內(nèi)容，因此考生選擇余地較大，一般來(lái)說(shuō)，建議考生可以考慮旅行社安排的住所不好，比如房間臟等。具體寫法如下：

The room was not cleaned on a daily basis and that my bed was made up only every three days.還可以說(shuō)房間沒有熱水，比如：

The hot water was only supplied from 6:00 am to 10:00 pm, which means if I arrived back at the hotel late, it was impossible for me to take a shower with hot water.此外，還可以圍繞吃飯問題進(jìn)行投訴，如：

The food in the restaurant was disappointing.Not only was it extremely overpriced, but the quality was very poor.上述所提到的關(guān)于服務(wù)質(zhì)量的投訴，大家不難發(fā)現(xiàn)里面說(shuō)的房間，熱水，吃飯問題其實(shí)換一個(gè)服務(wù)性行業(yè)的考題我們也可以套用。因此我們要熟記這些基本的投訴點(diǎn)

第二篇：雅思寫作G類書信常用詞匯和句型：投訴信

雅思寫作G類書信常用詞匯和句型：投訴信

一、Complaint Letter 抱怨投訴信

詞匯：

complain against sb.about sth.投訴......dissatisfaction with不滿于......put up with / bear / tolerate忍受

awful 糟糕的

poor service糟糕的服務(wù)

inconceivable不可思議的

out of one’s expectation令某人大失所望

look into / go into / investigate調(diào)查

incident / matter 事件

sanitary situation衛(wèi)生條件

bad manners 不禮貌

disturbance干擾

nuisance 麻煩事

remedy 補(bǔ)救

solve解決

recurrence再次發(fā)生

句型：

1)I am writing to you to complain about...2)I am writing to express my dissatisfaction with...3)There are some problems with the flat that I wish to bring to attention.For one thing, there is…For another,...4)I can hardly bear /tolerate /put up with it any more.5)I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7)We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8)We will appreciate your willingness to make up for the loss.

第三篇：雅思寫作考試G類投訴信題型講解

雅思寫作考試G類投訴信題型講解—北京中雅封閉班

投訴累話題，在雅思G類考試中常會(huì)涉及到，這類投訴信，通常會(huì)出現(xiàn)在服務(wù)場(chǎng)所，比如：商場(chǎng)，餐廳，賓館，旅游行業(yè)等等！當(dāng)考生遇到雅思寫作此類考題時(shí)，應(yīng)該如何解答呢？北京中雅頻道為您提供了雅思寫作考試G類投訴信題型講解，希望對(duì)您有幫助！

投訴類題型，一直是移民類小作文?？嫉脑掝}，根據(jù)本人多年的教學(xué)經(jīng)驗(yàn)，發(fā)現(xiàn)可以用以下四種方法去開展。

一、投訴理由1：服務(wù)不周

投訴累話題，通常集中在服務(wù)場(chǎng)所，比如：商場(chǎng)，餐廳，賓館，等等！此類書信一般在結(jié)構(gòu)上可分為以下幾個(gè)部分：

（一）自我介紹，表明投訴內(nèi)容以及與收信人的相關(guān)性。

（二）陳述投訴內(nèi)容，如時(shí)間、地點(diǎn)、人物、事件等，并指出對(duì)方服務(wù)問題所在以及由此而產(chǎn)生的對(duì)自己或者家人的影響。

（三）提出整改建議或者希望得到對(duì)方的賠償或補(bǔ)償。

讓我們結(jié)合真題來(lái)分析一下：

You just returned from a tour.However，you were dissatisfied with the service you received from the travel agency.Write a letter to the manager of the agency.In your letter，1.give the details of your tour

2.explain why you were unhappy with the service

3.say what you want the company do for you

題目并無(wú)指明具體投訴內(nèi)容，因此考生選擇余地較大，一般來(lái)說(shuō)，建議考生可以考慮旅行社安排的住所不好，比如房間臟等。具體寫法如下：

The room was not cleaned on a daily basis and that my bed was made up only every three days.還可以說(shuō)房間沒有熱水，比如：

The hot water was only supplied from 6：00 am to 10：00 pm，which means if I arrived back at the hotel late，it was impossible for me to take a shower with hot water.此外，還可以圍繞吃飯問題進(jìn)行投訴，如：

The food in the restaurant was disappointing.Not only was it extremely overpriced，but the quality was very poor.上述所提到的關(guān)于服務(wù)質(zhì)量的投訴，大家不難發(fā)現(xiàn)里面說(shuō)的房間，熱水，吃飯問題其實(shí)換一個(gè)服務(wù)性行業(yè)的考題我們也可以套用。因此我們要熟記這些基本的投訴點(diǎn)。

二、投訴理由2：質(zhì)量低劣

投訴信中反映產(chǎn)品質(zhì)量低劣是經(jīng)常會(huì)考到的話題，一般分為2種：一種是在題目中指明具體產(chǎn)品，如服裝、CD-player等；另一種是不具體指明買的產(chǎn)品是什么，讓考生自己去虛構(gòu)一樣物品，此類書信在結(jié)構(gòu)上一般由三部分組成：

（一）表明投訴原因以及與收信人的相關(guān)性。

（二）陳述投訴內(nèi)容，如購(gòu)買的時(shí)間、地點(diǎn)、人物等，并指出產(chǎn)品具體問題所在以及由此而產(chǎn)生的后果。

（三）希望得到對(duì)方的賠償或補(bǔ)償。

讓我們結(jié)合真題來(lái)分析一下：

You have recently made a purchase from a department store in another town but found some problems with it after you returned home.Write a letter to the manager.In your letter，1.say what product you have bought

2.explain the problems

3.say what you would like them to do

題目并無(wú)指明具體產(chǎn)品，因此考生選擇余地較大，一般來(lái)說(shuō)，考生可以考慮服裝。關(guān)于服裝的投訴點(diǎn)，一般可以說(shuō)新買的衣服褪色問題嚴(yán)重，品質(zhì)有問題。具體寫法如下：

The color of the sweater faded heavily and even dyed other clothes.還可以說(shuō)標(biāo)簽和配件丟失，比如：

I put on the shirt that day when I returned home and found the buttons on the left sleeve were missing.Also，I couldn‘t find the label of the shirt，so I was unable to know the proper way of washing or hanging it.此外，圍繞服裝的投訴點(diǎn)還可以是材質(zhì)和描述不符，尺寸大小不合身等，如：

The garment was stretched out of shape and therefore no longer fits.考生可以從中選擇一兩項(xiàng)進(jìn)行描述，還可以從對(duì)方店員服務(wù)態(tài)度方面入手，如：

I phoned your store last Wednesday and spoke to the store manager，a Mr.Wang，who was rather unprofessional and inconsiderate on the phone and informed me that I was unable to get a replacement shirt as it was not their fault.

第四篇：雅思寫作G類書信常用詞匯和句型：投訴信

海量資料下載

免費(fèi)學(xué)習(xí)英語(yǔ)

（申請(qǐng)網(wǎng)址）

一、Complaint Letter 抱怨投訴信

詞匯：

complain against sb.about sth.投訴......dissatisfaction with不滿于......put up with / bear / tolerate忍受

awful 糟糕的

poor service糟糕的服務(wù)

inconceivable不可思議的

out of one’s expectation令某人大失所望

look into / go into / investigate調(diào)查

incident / matter 事件

sanitary situation衛(wèi)生條件

bad manners 不禮貌

disturbance干擾

nuisance 麻煩事

remedy 補(bǔ)救

solve解決

recurrence再次發(fā)生

句型：

1)I am writing to you to complain about...2)I am writing to express my dissatisfaction with...3)There are some problems with the flat that I wish to bring to attention.For one thing, there is?For another,...4)I can hardly bear /tolerate /put up with it any more.5)I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7)We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8)We will appreciate your willingness to make up for the loss.洛基國(guó)際英語(yǔ)

竭誠(chéng)為您服務(wù) 海量資料下載

免費(fèi)學(xué)習(xí)英語(yǔ)

（申請(qǐng)網(wǎng)址）

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第五篇：雅思G類小作文書信：投訴信

最權(quán)威的國(guó)際教育服務(wù)平臺(tái)

雅思G類小作文書信范文：投訴信(2)

本文是雅思G類小作文書信范文：投訴信(2)，供大家參考。相對(duì)于雅思A類寫作而言，雅思G類寫作的復(fù)習(xí)資料較少，希望本文能夠?yàn)橥瑢W(xué)們的雅思備考提供幫助。

題目：

You have recently made a purchase from the local department store.However, when you arrived home, you found a faultwith it.Write a letter to the manager, say what the product is, explain the problem and say what you’d like to be done about it.(投訴信)

范文：

Dear Sir or Madam，I’m writing to complain about the recent purchase of a woolensweater from your department store on Philip Street, on August 25, 2007.親愛的先生、女士：

我寫此信是要就我 2007年8月25日從你們?cè)诜评沾蠼稚系纳痰昀镔?gòu)買的一件羊毛衫進(jìn)行投訴的。

資料來(lái)源：教育優(yōu)選 http://004km.cn/

最權(quán)威的國(guó)際教育服務(wù)平臺(tái)

I recently washed the sweater in cool water, as per the instructions on the label.However, when I removed it from the machine, the garment was stretchedout of shape and no longer fits.我最近按照標(biāo)簽上的說(shuō)明用冷水洗了這件羊毛衫，然而，當(dāng)我將它從洗衣機(jī)里取出時(shí)，這件衣服卻變形了，再也不合身了。

I phoned the store last Tuesday(June 21)and spoke to the department manager, a Mr.Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price.I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints.I, therefore, feel disappointed to be treated in such a manner.我上周二(6月21日)打電話到店里，是與一位叫Morris先生的部門經(jīng)理講的，他電話里很是無(wú)禮，告知我說(shuō)因?yàn)檫@件衣服是降價(jià)購(gòu)買的，因此不能退換。對(duì)此，我深感不滿，因?yàn)槲叶嗄陙?lái)一直是貴店的忠實(shí)顧客，在此事件之前，從來(lái)沒有過(guò)任何投訴。因此，我對(duì)受到如此待遇深感失望。

I would, however, be perfectlysatisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.資料來(lái)源：教育優(yōu)選 http://004km.cn/

最權(quán)威的國(guó)際教育服務(wù)平臺(tái)

然而，我的要求并不高。如果你們能夠給我退換一件，或者為我辦理退費(fèi)，怎么方便就怎么辦，我都會(huì)非常滿意的。

I look forward to hearing from you soon.Yours truly，Kenny Gao

期盼收到您的答復(fù)。

您真誠(chéng)的

Kenny Gao

資料來(lái)源：教育優(yōu)選 http://004km.cn/