第一篇：BEC中級(jí)口試話(huà)題總結(jié)

BEC中級(jí)口試話(huà)題總結(jié) SBEC中級(jí)口試試題Part Ⅱ

1.What is important when planning a presentation? Finding out about the audience

researching the topic 2.What is important when aiming to improve customer service? Staff Training

Customer Satisfaction Surveys 3.What is important when managing a project? Encouraging Teamwork

Keeping to schedule 4.What is important when motivating staff? Financial benefits

Career development Opportunities 5.What is important when dealing with competition? Pricing policies

advertising strategies 6.What is important when planning health and safety training? Selecting topics

selecting staff to attend 7: What is important when choosing new office equipment? Prices and discounts

Brand names 8.What is important when entertaining foreign business clients? Venue for entertainment

Cultural Differences 9.What is important when aiming to reach new markets? Market research

Advertising 10.What is important when choosing a management training course to attend? Program Contents

Length of course 11.What is important when relocating a business? Local workforce available

Location of site 12.What is important when advertising a new product? Target markets

Choice of media 13.What is important when starting a new job? Knowledge of company procedures

Help from company staff 14.What is important when selecting staff for marketing trips abroad? Position in the company

previous experience of other countries 15.What is important when aiming to reduce production costs? Efficiency of production line

Cost of raw materials 15.What is important when choosing people to work in teams? Variety of experience

Personal qualities 16.What is important when dealing with a heavy workload? Time management

sharing tasks 17.What is important when developing new products? Market research

Pricing 18.What is important when being interviewed for a job? Information about the company

Personal appearance 19.What is important when exhibiting at a trade fair? Quality of display

Staff selected 20.What is important when introducing a reward system for staff? Purpose of the reward system

Types of reward offered 21.What is important when entertaining clients? Types of activities

Cost 22.What is important when choosing retail premises to rent? Location

Length of contract 23.What is important when deciding on packaging for products? Image

Production process 24.What is important when selecting staff for promotion? Attitude to work

Current performance 25.What is important when considering a career change? Future study or training

Opportunities for future promotion 26.What is important when planning an advertising campaign? Market research

selecting appropriate media 27.What is important when choosing transport for a business trip? Convenience

Cost-effectiveness 28.What is important when aiming for promotion? Quality of performance

Company loyalty 29.What is important when exporting goods or services for the first time? Personal Contacts

Professional advice 30.What is important when dealing with complaints from clients? Offering an apology

suggesting a solution to the problem 31.What is important when setting prices for new products? Production costs

Competitors’ prices

32.What is important when aiming to reduce staff turnover? Financial incentives

Career structure 33.What is important when planning the layout of a new store? Attractiveness

Security of goods 34.What is important when choosing a new sales agent? Experience of agent

Number of contacts 35 What is important when monitoring the quality of service provided? Feedback from customers

checking sales figures 36: What is important when…?

Selecting applicants for a job

work experience

personal qualities 37: What is important when…?

Choosing a new supplier

price and discounts

reputation 38: What is important when Aiming to improve production quality…? Up-to-date equipment staff training 39: what is important when…?

Preparing for a job interview studying the job advertisement finding out about the company 40: what is important when…?

Deciding whether to attend conference venue speakers 41: What is important when…?

Developing new products

market research

costs involved BEC中級(jí)口試試題 Part III 1.Program for New Staff

The manufacturing company you work for would like to introduce a full programme of training for new staff.You have been asked to help prepare the programme.Discuss the situation together, and decide:---what should be covered by the training programme---how else new staff can be helped to settle into their jobs as quickly as possible 2、Company Dress Code Your Managing Director is unhappy with the general standard of dress among staff.You have been asked to make recommendations about introducing a dress code or company uniform.Discuss the situation together, and decide:---what the advantages and disadvantages of having a company uniform would be---what kind of dress code would be appropriate for staff in different types of jobs Staff Training Your company has decided to use an outside agency for training sales staff.You have been asked to have preliminary discussions with the agency to organise this.4.Company Video

The manufacturing company you work for is planning to make a video to show to potential customers and investors.You have been asked to help with planning the video.---Discuss the situation together, and decide:---which departments and activities in the company should be included in the video---which company personnel should appear in the video 5.Business Magazine Article

An international business magazine is sending a journalist to write about your region, and wants to include an article about the retail company you work for.You have been asked by your company to help the journalist plan the article.Discuss the situation together, and decide:---what kinds of information should be included in the article---how this article could benefit your company 6.Opening a Branch Abroad The retail company you work for has decided to open a branch abroad for the first time.You have been asked to help with the planning of the new branch.Discuss the situation together, and decide:---what staffing arrangements might be necessary for the new branch---which information about premises in that country it would be useful to find out about

7.Entertaining Foreign Clients

Your company is entertaining a group of foreign clients for three days, including one

non-working day.You have been asked to plan a programme for the visit.Discuss the situation together, and decide:---what kinds of activities would be suitable for the visit---what information it would be useful to know about the clients before finalizing the

program

8.Work Experience Programme

The manufacturing company you work for has decided to offer a two-week work experience

programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme.Discuss the situation together, and decide:---what kinds of work experience the company might offer---how the participants should be selected 9.English Language Training

Your company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:---how to encourage employees to take part in the training---what kind of schedule would be suitable for the training 10.Teamwork

Your company is sending a small group of employees away together for three days to

encourage them to work as a team.You have been asked to help plan the programme.Discuss the situation together, and decide:---what practical arrangements the company needs to make before the trip---what work and leisure activities would be suitable for the group 11.Foreign Business Trip

Your company is attending a trade fair in a foreign country for the first time.You have been asked to help with the preparations for the trip.Discuss the situation together, and decide:---what travel and accommodation arrangements you will need to make before the trip---which kinds of business customs in the foreign country it would be useful to know about, and how to find out about these before the trip 12.(For three candidates)Entertaining Foreign Clients Your company is entertaining a group of foreign clients for three days, including one

non-working day.You have been asked to plan a programme for the visit.Discuss the situation together, and decide:---what kinds of activities would be suitable for the visit---which members of staff should accompany the visitors---what information it would be useful to know about the clients before finalizing the

programme 13.For three candidates Work Experience Programme

The manufacturing company you work for has decided to offer a two-week work experience

programme for a small group of students from a local business college.You have been asked to help with the preparations for this programme.Discuss the situation together, and decide:---what kinds of work experience the company could offer.how the participants should be selected---what feedback and evaluation should take place after the programme has finished 14 For three candidates

English Language Training

Your company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:---which staff would benefit most from English language training.how to encourage

employees to take part in the training---what kind of schedule would be suitable for the training 15 For three candidates

Teamwork

Your company is sending a small group of employees away together for three days to

encourage them to work as a team.You have been asked to help plan the programme.Discuss the situation together and decide:---what practical arrangements the company needs to make before the trip---which work and leisure activities would be suitable for the group---how to evaluate the success of the trip BEC中級(jí)模擬口試試題 Stage One Interlocutor: Good morning.My name is John Smith, and this is my colleague, Mary Clinton.And your names are Li Hua and Wang Wei? Li: Yeah

Wang: Yeah Interlocutor: Thank you.Now, first of all, we'd like to know something about each of you.Mr.Li, can you tell me about yourself? Li: My pleasure.As you know, my name is yandali.I'm from Shandong province.I'm now studying in Beijing union University.And I'm majoring in business English there.Interlocutor: Thank you.Mr.Li.Now Mr.Wang, can you tell me about your ambitions Wang: Yes.I am now a student with Suzhou University majoring in business administration.I hope I can get my MBA and join a world-famous multinational company.And after I have had enough experience, I am going to start a company of my own.Interlocutor: Thank you, Mr.Wang.And Mr.Li, could you tell me about your ambitions? Li: A big question for me indeed.I've never thought about it, but I bet I'll work towards a CEO of a big multinational corporation.That's my goal in life.And that's why I am spending so much time on English, business English in particular.Interlocutor: Mr.Li, you said you're spending a lot of time on business English.Do you think business English is difficult to learn? Li: Not exactly, though it may be difficult at the initial stage.The thing is that you need to have some business knowledge before you start to learn business English.Interlocutor: How about you, Mr.Wang? Is it difficult for you? Wang: Not really.You know, I like English very much, and my major is business administration.So I have always found business English very interesting.Stage Two

The importance of having a good CV Well, in my opinion, you can never underestimate the importance of having a good CV.In the majority of cases, your CV is the employer's first impression of you, your first chance to impress your potential employer, let's say.It is the essential illustration of your

suitability for the job, showing how your skills and experience match your employer's

requirements.But more than that, it shows your ability to summarize, prioritize and present information effectively, essential skills in today's job market.It also shows your linguistic and

communicative abilities.Even though employers these days use a variety of selection techniques, such as analyzing your handwriting, a good CV is still the single most important part of any application.Stage Three Time Management Your company has found that ineffective time management is one of the major problem areas throughout the workforce.You have been asked to put forward some suggestions for improving the situation.Discuss, and decide together:

------why poor time management can become a major problem in companies

------what procedures could be adopted to ensure that time is managed effectively.Zhang: Hi, Ms Wang, you know, our company is sort of out of control these days.Don't you think so? Wang: Yeah.Everything seems to be in disorder here in our company.And that obviously

has a lot to do with poor time management.Zhang: You mean poor time management has caused all these problems.Why? Wang: When time is not well planned within a company, they usually do not allocate blocks of time to specified tasks.They do not have a definite idea of when they should complete a certain task.And Zhang: And I think they often neglect the ordering of priorities.I mean certain tasks need

our prior attention.But in our company every task is treated on an equal basis, even if it is a very urgent task.Wang: That's the point.So time should be planned according to the importance of the tasks we need to deal with.Zhang: So what do you think we can do so that time is managed effectively here in our company? Wang: You mean what procedures we can adopt? Zhang: Sure.That's what our boss is asking us to do.Right? Wang: Right.I think we've got a lot to do.First, we should make all the staff members

realize how important effective time management is to our company.Zhang: Yes, I think we can give them instruction in time management, especially those in

supervisory positions.Wang: Right, perhaps we can run a few training programs for them.If need, we may invite some experts from outside to help us.Zhang: Another thing we can do is to make all the managers, or even every staff member，come up with a job description of their own.In this way, they can be pretty sure

about what they are responsible for and what they are not.Wang: Yes, that's a good idea.And I think, the top managers of our company should come up with a set of rules as to what kind of jobs should be given priority to.In this way, we can make sure that important tasks are dealt with first.Zhang: Good idea.So to sum up, our company should run a few training programs, and every staff member should write a job description of their own.Wang: And rules should be made as to what kind of job should be given priority to.15

第二篇：BEC中級(jí)口試話(huà)題歸納總結(jié)

BEC中級(jí)口語(yǔ)題目及答案歸納

1.The first impression is vital.We should be neatly dressed to leave a good impression on the audience.2.If you have a good sense of humor, it helps to enhance atmosphere at the presentation and the audience will become more friendly and engaging

Teamwork(mutual trust, full co-operation)1.What is important when managing a project? ? Encouraging team work ? Keeping to schedule ? Selection of the team members Firstly, encouraging teamwork is very important when managing a project.Teamwork reflects the combined experiences, knowledge, intelligence and views of a group of people, so it will definitely improve the quality and efficiency of the work.Secondly, keeping to schedule is also important.Time is always of essence for a project.You should ensure that you would be running before the schedule rather than after it.Otherwise it will lead to late completion.On top of that, selection of the participants should be also taken into consideration.People with a wide range of experiences can enhance the chance of the successfully sorting out problems.2.What is important when choosing people to work in teams? ? Variety of experience ? Personal qualities ? Attitude Firstly, variety of experience is very important to a team member, because you never know what kind of problems might suddenly come up to you.Experiences in different fields will enhance the chance of successfully sorting out problems with you knowledge which is based on your past experience Secondly, personal qualities are also important.The basis of the team work is mutual trust and friendly atmosphere, which requires team members to be patient, modest and to have good interpersonal skills.What’s more, attitude should be also taken into account.As the old saying goes “Attitude is everything”.It has a direct impact on the success or failure of the teamwork.Recruiting & Selecting What is important when selecting staff for promotion?(selecting new applicants for candidates)? Work-related qualities(專(zhuān)業(yè)素養(yǎng))? Personal qualities(人品)? Current performance ? Experience Firstly, when aiming for promotion, work-related qualities are important.These qualities include qualifications, skills and abilities which are necessary for any job.Secondly, personal qualities are important as well, such as loyalty to the company, responsibility and so on, since these can help to establish personal credibility and integrity among colleagues.On top of that, current performance is another factor to consider.Successful performance can at least demonstrate some aspects of the staff’s ability, such as communication skills, sales experiences and so on.WHAT IS IMPORTANT WHEN…?

Selecting applicants for a job ? Working experience ? Personal qualities

I choose topic A-what is important when selecting applicants for a job.As to this topic, as far as I am concerned, there are 3 things to consider.First, I think working experience is very important when selecting applicants.Applicants who have already had the work experience in the relevant fields will learn the new job easier and quicker.And it will also save the company a lot of training fees if the applicant has related experience.Second, we must consider the personal qualities of the applicants, such as personality and health.Companies tend to employ people whose character fits a special job.For example, consulting company tends to employ applicant who is analytical and knowledgeable, but advertising agents like their employees to be energetic and creative.Third, I believe language is of great importance when selecting applicants.Nowadays, we do business with people from all over the world.Always we buy goods from Africa, and sell our electronic product to Europe;a foreign language especially English is needed if the company wants to expand to the world.Applicants who can speak one or more foreign languages will have a better chance to get the job.WHAT IS IMPORTANT WHEN…?(?？?

Preparing for a job interview ? Studying the job advertisement ? Finding out about the company Before you go for an interview, you must make preparations so as to face the interviewer with more confidence.They include studying the job advertisement, finding out about the company, preparing yourself psychologically, etc.Firstly, you should study the job advertisement carefully so that you can match your knowledge, skills and abilities with the specifications required for the post.You must assure the interviewer that you have all the qualifications required, so you are the right sort of person they are looking for.Secondly, you should know more about the company, such as its profile, structure, existing problems, requirements, campaigns and future plans.As a Chinese saying goes: “know the opponent and know yourself, and you can fight a hundred battles without defeat.”

Finally, you should also prepare yourself psychologically and this will help you combat stress.Rehearsing the interview with your friends, for example, is a good relaxation exercise that can install confidence in you.What is important when aiming to retain good staff? What is important when aiming to reduce staff turnover? What is important when motivating staff? ? Pleasing work environment ? Career opportunity/development/structure(123)? Flexible working hours ? Financial benefits(123)? Training Firstly, creating a pleasing workplace is very important when aim to retain good staff.A pleasing workplace includes everything from having the right tools available to provide basic comfort, such as proper lighting and noise control, etc.Secondly, career opportunity is also important.Employees will remain with their employer if career opportunities are presented.Career plans for those who what to upward in the company undoubtedly improve morale and boost engagement.(This can lead to some motivational values and enhance employees’ fulfillment.)On top of that, flexible working hours should be also taken into account.It allows the staff a certain degree of freedom, which is essential for the balance of life and work.Financial benefits are also important.Staff want some sort of recognition for the job that they do.Correct financial benefits plan will arouse their enthusiasm.Otherwise, they would feel being ignored(neglect/overlook).Besides, training cannot be neglected, since training can keep their skills current and up-dated, thus making them more competitive throughout their lives.What is important when aiming to improve career prospects? ? Reading business articles ? Learning a foreign language ? Training Firstly, reading business articles is very important when trying to improve career prospects.This is a good way for you to keep up with the latest development in related field which may give you a clue of what to do next.Secondly, learning a foreign language is also important.For instance if you are good at speaking English ,that would add weight to the improvement of career prospects since the globalization economy and the wide-spread international corporation all needs the bridge of a common language ,and English is one of the most widely used languages.Thirdly, training is another factor to consider.By doing so , you get access to a range of skills to meet different sorts of needs from different jobs.Conference and Presentation What is important when organizing a conference?(Presentation)? Conference speakers ? Venue/Location ? Topics covered ? Facilities needed ? Audience ? Practicing beforehand Firstly, I think conference speakers are a very important factor to consider.If they are well-known people knowing a lot about a particular field ,or come from big multinationals, the conference/presentation will be likely to be informative and you may benefit a lot from it.(A good presenter knows what his audience want and is able to demonstrate(speak)in a clear, accurate and honest way to grab their attention and to raise their interest.)Secondly, location is also important.If the conference is held in a place with beautiful surroundings, more people will go and it’s good for you to do some useful networking.(Help you free from nervousness)On top of that, topics covered should be taken into account.To ensure all the audience can really benefit from the conference, what the speakers talk about ought to be something that the participants are interested in and relates to their work

To ensure the success of the presentation, some facilities are needed, such as OHP, microphone and PowerPoint that work.They can help to make details more clearly expressed and the presentation more impressive to the audience.The audience is also very important.Their participation and interaction can be helpful to the success to the presentation.It has to be decided first who is the target audience and then according to the result, send out the invitation letters to the right people before the presentation.What do you think is important when planning a career? ? Qualifications ? Future trends ? Interest Firstly, it’s important to consider qualifications, since qualifications, to some extent, means relevant education, knowledge and ability, which are essential to the development and success of your career in the future.With qualifications, it will be easier for you to be accepted and acknowledge by others.Secondly, it’s also important to consider future trends.Following future trends will keep you up with the times and bring you more chances.Persuing a career with good future trends is undoubtedly more promising.Furthermore, personal interest should be also taken into account.Interest will bring along active attitude, thus making it easier to overcome work stress.Marketing

1、Advertisement

2、Packaging包裝

3、Setting prices What is important when dealing with competition? ? Pricing polices ? Advertising strategies ? Quality What is important when aiming to reach new markets? ? Market research /Target market(the first step before the company gets into the market.)? Pricing ? Advertising Firstly, market research is important when aiming to reach new markets.By carrying out market research, a company can get such information as whether there’s a market for a new product, and what are customers’ needs and tastes for new product.Thus, the new product will sell well when it is launched into the market.On top of that, pricing should be also taken into account.In order to capture a large market share, you must set a price lower than your competitors.If you fixed the price higher than your rivals without higher quality, you might soon find yourself in an unfavorable situation.(The fundamental task for a company is to make its products and itself know to the public.There are several ways to achieve this, advertising is the most important one.)What is important when advertising a new product? ? Cost ? Media ? Target consumers First, cost is very important when advertising a new product.Without money, there can be no mentioning of training at all.The costs of advertisement should be calculated carefully and reasonably..The mount of advertising budget determines the scale and period of advertisement.Secondly, media is also important.A company, through proper advertisements, can manage to introduce the advantages of their products comparing to their rivals’ and convince the consumers that their products would be the right choice.Thirdly, target consumers should be taken into consideration.For instance, bill board will likely be an important element for the target market that has a limited number of potential customers, while TV comer

What is important when setting prices for new products? ? Cost ? Demand ? Competition(competitors’ prices)The first thing we must take into account is costs when setting prices for new products.Prices should cover the costs, such as insurance, raw materials, rent and equipment.Otherwise, the company will make a loss.Secondly, demand is also important.Consumer demand for the product clearly affects the price that can be charged.When demand is strong, we can set high prices, when demand is weak, we can set low prices.Besides, competition should be taken into account.If you fixed the price higher than your rivals without higher quality of service, you might soon find yourself in an unfavorable situation.(The company is supposed to consider the prices set by its competitors.(Last but not least, if a company wants its new products to be competitive, it must take competition into consideration.It must set the prices equal to or lower than its competition.)What is important when packaging? ? image ? production process ? convenience First of all, when packaging, it’s very important to choose the color, shape and design that convey the high-quality image to our customers.With special appearance, it helps make the product distinct from others and attract consumers’ attention Second, production process is also important, the product will be handled for many times during its production process, so the packaging material we use should be strong enough to resist any damage.(we should also consider the transit process so that the package we design will protect the product against spoilage.Apart from this two aspects, it’s also of great importance to offer consumers convenience.Packaging should be designed in such as way to make it easier for customers to open the container and use the product.? What do you think is the basic objective underlying all promotion? I think it’s to provide information.Companies want to tell customers about themselves as well as what products are available, where they can be purchased, and for what prices.? What do you think are the promotional alternatives?

They are advertising, sales promotion, personal selling, and publicity

Delegation Entertaining Clients招待客戶(hù) ? Do you think it’s necessary for a company to establish a good long-term

relationship with its clients? Yes.A good long-term business relationship with clients means better understanding and greater trust between you and your clients.That will definitely help retain clients.Location and Relocation ? What is important when relocation a business? ? What is important when choosing retail premises to rent? Local workforce available Location of site(transportation)Length of contract Demand for products or services Labor costs Competition Firstly，Secondly, location of site is very important.You need to consider whether it’s convenient and easy for raw material supply and transporting out the products, whether it’s easy to get access to the electricity, water, gas and other supporting energy, whether it’s convenient for staff to go to work.Furthermore, length of contract is also important.Longer contract would cover issues in more details.The contract should cover certain matter, which are likely to happen, such as, assignment, service charges.Competition is another factor to consider.You shouldn’t locate in a place where there are already a lot of firms.Competition will severely affect a company’s revenue.Discussion Trade fair What is important when exhibiting at trade fair?參加展銷(xiāo)會(huì)需考慮哪些要點(diǎn) ? Quality of display ? Staff selected Firstly, when exhibiting at trade fair, quality of display is very important.The quality of the display will affect the public image of the company.Therefore you should make sure that what you display should be of high quality and show the best of your products.Secondly, it is also important to select the right staff.There have to be people who are informative and have excellent communicative skills so as to answer any kind of questions produced by potential customers.All this is impossible without careful planning.So you have to plan in advance to make your display a complete success.What is important when planning the layout of a stand at trade fair? 展銷(xiāo)會(huì)展位布置需考慮哪些要點(diǎn)？ ? Attractiveness ? Security of exhibits ? Space arrangement

Firstly, attractiveness is very important when planning the stand layout.In order to get more people to visit your stand, it should be designed in a creative way to make it as eye-catching as possible.Secondly, security of exhibits is also important.No one want to see any visitor to your stand be hurt due to the neglect of security of exhibits.So make sure your exhibits are placed in safe way to avoid any potential dangers.On top of that, space arrangement should be also taken into consideration.For instance, there should be area for demonstrating your products as well as for discussion with visitors.Entertaining Clients（organize outdoor activities戶(hù)外活動(dòng)、商務(wù)活動(dòng)）? Arrange a meeting(travelling and accommodation arrangement, information ,travelling)give presentation ? How important is it for a company to have regular meetings? Very important.It is an effective way to collect ideas and to communicate.Also, it keeps employees well-informed with the latest developments of the company ? Video conferencing ? Training(seminar/program)for new staff(students/appraisalmeasure/evaluate 1.offer a training on sth.for sb.It’s certainly a good chance to improve-----

Training is to the mutual interest of both the individual and the company

The growth of the company depends on the development of its staff.2.focus on issues/topics like XXXX, which are important when holding a training program 3.I am with you here./You bet./I couldn’t agree with you more.This aims to---Besides that,------------It’s a very good idea.So that leads to the next item-----談?wù)撊绾巫觯约斑@種做法的意義。Have we covered everything? Oh,one more point；------Let’s look forward to the training.What is important when organizing an in-house training course? ? course contents ? participants selected ? planning carefully Firstly, course contents are very important when organizing an in-house training.To ensure all the participants can really benefit from the training course, the contents should be something that the members are interested in and be practical to their work.Secondly, participants selected are also important.That includes trainers and trainees.To ensure effectiveness of the training, you should select experienced and informative trainers to give the course.As for trainees, they ought to be people who can spare time for the training so as to maintain high level of productivity.All this is impossible without careful planning.So you need to plan in advance to ensure a complete success of the training.? Promotion(method/how much discount should be offered/ advertisement突出哪些特征)target consumers between XX and XX years old

Wow, you see now the car industry is changing so rapidly that we can hardly imaging.Only three month passed , and the company brings out another new model of the car, especially whose target consumers ages from 18 to 25 years old.Well, this new product aims to target consumers between 18 to 25 years old.They are young and can be easily attracted by novel things, I mean, we should outline the unique design of the car model, which leaves the impression of fashion on consumers.They would prefer to things which are very eyecatching.However, I wonder if they can afford it for people under 25 years old do not have that many savings.It’s necessary to convince them that this type of cars is good value for money.Then we are able to make profits from them.So that comes to the problem how to present the car to our target consumers effectively though an advertising campaign.I think TV commercials can meet our needs.For one can it can reach a large number of audience at a low cost per person.For another, television allows creative use of action, color, and sound which that cannot possible in any other medium.In addition, giving leaflets is another way to show them the new model.With both of the ways , I think we can our plan reach the expectation.Let get down to prepare for it.? Internal/External magazine/(staff magazine)who should be involved

Consumers NewsletterArticles 文化差異問(wèn)題、所需了解到的關(guān)于對(duì)方的信息了解受培訓(xùn)者的信息、與會(huì)者的信息、客戶(hù)的信息、傳遞何種信息才合適，怎么傳遞Part i ? Do you think price is the only factor that you consider when you are deciding to buy a product? No, when I am deciding to buy a product, I consider not only price, but also quality, after-sales service, reliability, reputation and style, etc.Usually, I think the better quality the higher price, so I may not choose the cheapest one.? Do you think advertising cost-effective?你認(rèn)為廣告節(jié)省費(fèi)用嗎？

Yes, although advertising can be quite expensive, many firms still find it cost effective because it can reach millions of people at a low cost per person.? What do you think are the promotional alternatives手段？

They are advertising, personal selling, sales promotion（促銷(xiāo)活動(dòng)）and publicity.? What do you think is the basic objective underlying all promotion?

I think it’s to provide information.To tell customers about the what products are available, where they can be purchased, and for what prices.? What training would you hope to have in the future? The training of foreign languages, such as English.The globalization of economy and the wide-spread international cooperation all need the bridge of a common language.And English is one of the most widely-used languages.? Do you think companies should provide training for all their staff? Yes.Colleagues should be treated equal.Their knowledge and skills need to be improved.? Would you welcome stress when you are targeting at your goal? Yes, A reasonable amount of stress will push me forward a bit faster.(will push me to work harder)

? What is important when dealing considering setting up a staff canteen? ? employees’ opinions ? cost to the company ? careful planning Firstly, in order to makes sure that the canteen can really benefits your staff, it’s important to take the employees’ opinions into consideration.For example, you can a survey about what the price of the food can be charged among staff.This is to ensure the food won’t be too expensive to them as well as to avoid raising complaint.(should be placed, such as TV, the shape of the table, and the color of the wall so as to create a comfortable place for them to relax while eating)Secondly, cost to the company is also important.Without money, no canteen can be set up.You need to make sure the cost is within your budget.(The cost will influence the size)

All this is impossible without careful planning ,so you have to plan in the advance to make

Trade delegation I think this is a good opportunity for our company to open new market in another country.As the old saying goes, Know the enemy and know yourself, and you can fight a hundred battles without being defeated.There are some advantages as well as disadvantages.As to advantages, However, disadvantages shouldn’t be neglected.For one thing, I am afraid they can adapt to the climate there in a short time.This will have a direct impact on their health as well as efficiency of work.For another, some cultural conflicts may occur while doing business.Sometimes, these can lead to the failure to have contracts between our company and clients.they need to know their eating habits，ways of working, including when is time for working，And it’s very important to aware that it’s not proper to talk about business while having meals.

第三篇：BEC口試總結(jié)

口試總結(jié)完整版

口試總結(jié)0612

1． 完美做好第二部分互動(dòng)－notes的字寫(xiě)大寫(xiě)清晰

2． 記住對(duì)如何點(diǎn)，especially第三部分，務(wù)必務(wù)必進(jìn)行原因的分析，整個(gè)BEC的考試即是對(duì)所述的點(diǎn)進(jìn)行原因分析的過(guò)程；

3． 回答問(wèn)題過(guò)程中盡量不要復(fù)述原題的內(nèi)容，可用so、it之類(lèi)的替代詞進(jìn)行替代――因?yàn)閺?fù)述往往會(huì)出現(xiàn)錯(cuò)誤，并且浪費(fèi)時(shí)間； 4． 一些常見(jiàn)的錯(cuò)誤表達(dá)：

1）facilities雖然字面的意思為設(shè)備，但其實(shí)際的意思為“a system that makes a particular activities possible”、“a place or building for a particular activity”，因此，其意思為配套設(shè)施，如大學(xué)的facilities指圖書(shū)館、操場(chǎng)等。2）慎用famous，最好用well-known； 3）always not為錯(cuò)誤表達(dá)法，用never;4）We can through…we must according to…the staff must to know為錯(cuò)誤表達(dá)法，因?yàn)榍閼B(tài)助動(dòng)詞后只能跟動(dòng)詞原形，不可跟介詞或不等式。

5.下列詞匯的發(fā)音應(yīng)該非常注意：（老是有些人屢教不改）

image applicant competition competitive

口試總結(jié)0606

1． 下列單詞發(fā)音許多學(xué)員讀誤(拼錯(cuò)或重音錯(cuò)誤)think讀成sink；representative，image，mutual，client，potential，luxury, bonus;premise;candidate, scheme, content(n.), corporate(a發(fā)音為【i】)，enthusiasm, subcontract, reliability, applicant, appropriate 2.下列幾組詞發(fā)音或意思混淆

value—cost;capital—cost;display—exhibition;staff—employee;internet---intranet;corporate—cooperate;I can’t agree with you more.---I can’t agree with you any more.3.Part III圍繞兩個(gè)點(diǎn)展開(kāi)討論，You must give reasons for your opinions and decisions.除了兩個(gè)大點(diǎn)外，不可再自行加題外的點(diǎn)；另切記：該部分務(wù)必“點(diǎn)對(duì)題 原因分析對(duì)點(diǎn)”。4．How開(kāi)頭的疑問(wèn)句必須先回答看法再展開(kāi)原因的表述。重申特殊疑問(wèn)句不可回答Yes這樣的習(xí)慣口頭禪。

5．考官提問(wèn)的問(wèn)題的形容詞及副詞包含對(duì)被修飾的詞的限制，務(wù)必聽(tīng)清楚并根據(jù)內(nèi)容回答

如：Should companies provide leisure facilities…? Should companies provide this kind of information regularly…? 6.考慮表述的點(diǎn)時(shí)，以下三組可以參考：人－錢(qián)；時(shí)間－地點(diǎn)；硬件－軟件；但要做適當(dāng)改變

時(shí)間及內(nèi)容安排：必須把要表述的內(nèi)容在規(guī)定的時(shí)間內(nèi)表述完畢，因此言簡(jiǎn)意賅、抓住關(guān)鍵點(diǎn)最為重要！

常犯非言語(yǔ)方面的錯(cuò)誤： 1． 動(dòng)作勿把手放在臉部，尤其是腮邊；

2． 提問(wèn)搭檔及第三部分討論時(shí)搭檔間要有眼神的接觸；

3． 勿從頭到尾看講稿進(jìn)行表述，需有事與主問(wèn)考官偶爾有眼神的接觸；

4．習(xí)慣性的不適合考試要求的口頭禪要去掉，如有的同學(xué)會(huì)有漢語(yǔ)的口頭禪，有的同學(xué)不管被問(wèn)的問(wèn)題是特殊疑問(wèn)句或一般疑問(wèn)句都帶有yes的回答； 5． 不可出現(xiàn)任何漢語(yǔ)；留意不可出現(xiàn)漢語(yǔ)口頭禪或漢語(yǔ)語(yǔ)氣次； 6． 避免音量太??；

提高靈活性：

1． 聽(tīng)不懂的時(shí)候應(yīng)根據(jù)情景進(jìn)行快速推測(cè)；

2． 內(nèi)容接不下去的時(shí)候就要么放慢速度要么用口語(yǔ)常用過(guò)渡語(yǔ)如that is、you see、I mean、well等過(guò)渡，同時(shí)抓緊時(shí)間考慮下面的內(nèi)容；

3． 不管懂或不懂的題目，包括面對(duì)新題目，都不能輕易放棄，說(shuō)了就可得分；

語(yǔ)法問(wèn)題：

1． 并列結(jié)構(gòu)的中心詞詞性必須一致；

2． 表達(dá)過(guò)程中要善于轉(zhuǎn)換詞性，避免出現(xiàn)不必要的語(yǔ)法錯(cuò)誤，如What do you want to impress your clients?---I want to impress on them that I’m…(adj),此時(shí)所有的詞必須是形容詞，碰到非形容詞應(yīng)即使改為形容詞，如‘努力工作’應(yīng)為hard-working;

常見(jiàn)表達(dá)法錯(cuò)誤：

1． as far as I’m concerned…應(yīng)改為in my opinion,否則變成是討論自己；

2． 表達(dá)順序的“最后”不可用at last;表示第三人稱(chēng)單數(shù)“人”時(shí)，要用he or she、him or her、his or her的結(jié)構(gòu)；

3． 用中性詞表示男女性別皆可的人，如用salesperson 取代salesman；

應(yīng)該記?。?/p>

1． 由于第一部分的后半部分前兩個(gè)問(wèn)題是兩個(gè)搭檔回答同一個(gè)問(wèn)題，后面的那位搭檔應(yīng)記住所問(wèn)的問(wèn)題，如果與搭檔觀點(diǎn)一致，還必須做簡(jiǎn)單補(bǔ)充： “I agree with my partner.Besides…；in addition…;what’s more…”;

2． 第二部分提問(wèn)搭檔問(wèn)題時(shí)不要提搭檔已經(jīng)詳細(xì)講過(guò)的問(wèn)題、難以理解的問(wèn)題、難以回答的問(wèn)題、反意疑問(wèn)句或與搭檔所表述的問(wèn)題存在內(nèi)涵外延交叉現(xiàn)行的問(wèn)題，如搭檔已經(jīng)表述“financial benefits are very important… ”時(shí)，就不可再問(wèn)“Is salary important…?”的問(wèn)題；

3． 表述過(guò)程中盡量用big words,如“買(mǎi)”用“purchase”，“給”用“provide….with”等； 4． 盡量用地道英語(yǔ)表達(dá)，如不說(shuō)people can have money to buy…而說(shuō)people can afford…;不說(shuō)sth is used by more and more people, 而說(shuō)sth is more and more popular;

5． 表達(dá)形容詞或者副詞比較級(jí)及最高級(jí)可以直接加er或est的不可濫用more或most，如不可說(shuō)more high，只可說(shuō)higher或much higher； 6． 24小時(shí)服務(wù)為round-the-clock service;7． 第二部分補(bǔ)充內(nèi)容的結(jié)構(gòu)應(yīng)與所給的點(diǎn)的結(jié)構(gòu)相同，如所給的是Researching the topic carefully，你要表述“衣著得當(dāng)”時(shí)，要用同樣的結(jié)構(gòu)“v-ing＋adv”，即dressing properly； 8． 注意單復(fù)數(shù)問(wèn)題，如career prospects為復(fù)數(shù)形式，其謂語(yǔ)動(dòng)詞注意一致;

BEC口試總結(jié)（0511）

1． 原來(lái)強(qiáng)調(diào)的注意事項(xiàng)未做到位，以至于許多典型錯(cuò)誤不斷重復(fù)出現(xiàn)；

2． 做Part II時(shí)，可以把要讓你的搭檔向你提問(wèn)的問(wèn)題的關(guān)鍵詞寫(xiě)在自己草稿提示項(xiàng)的最底下，雙方達(dá)成默契，但不可太明目張膽。

3． 做Part III時(shí)，慎記1）每個(gè)例子的點(diǎn)都應(yīng)該分析理由原因；2）珍惜例子，千萬(wàn)不要不進(jìn)行理由分析時(shí)就把所有的例子全部用盡；否則你會(huì)死的很慘的，想救你都回天乏術(shù)！4． 從句永遠(yuǎn)只能用陳述句順序；Do you think it is important to….5． 考官問(wèn)句的包含的“…do you think…”由于是插入語(yǔ)，極其容易破壞聽(tīng)力的語(yǔ)感，解決方法是理解的時(shí)候把這三個(gè)詞去掉。如：What(do you think)makes a conference interesting? 6． 表達(dá)時(shí)應(yīng)該注意一些詞一詞多意，應(yīng)該注意表達(dá)嚴(yán)密，如quality可以指product及service兩個(gè)方面；再如service也可以指購(gòu)買(mǎi)時(shí)及售后的服務(wù)；而promotion則可以指提高職位、提高薪資及提高銷(xiāo)售量的多種意思； 7． 可用詞或詞組表達(dá)的不要用從句表達(dá)； 8． 思考時(shí)勿自言自語(yǔ)；

9． 做Part II時(shí)，兩個(gè)人問(wèn)的問(wèn)題最好不要相同； 10． 11． 做Part II時(shí)，大寫(xiě)的單詞看不慣時(shí)換寫(xiě)成小寫(xiě)。

through 及according to不是動(dòng)詞，不可說(shuō)：we can through the internet to know the information…;12． 13． 14．

審題時(shí)應(yīng)該細(xì)心，尤其應(yīng)該注意一些形近詞之間的差異，如：quality—quantity internet—internal 及 customer—consumer之間的區(qū)別； 查詞典徹底糾正下列高頻率發(fā)音錯(cuò)誤的詞并理解它們的意思: content(n)、image colleague;

potential investor，product launch;recruit from abroad;online recruitment;video conference;change product image;employment agency;leisure resort;journalist;alternative 動(dòng)詞不可做主語(yǔ)；記得應(yīng)該把動(dòng)詞變?yōu)閕ng形式；

做Part III時(shí)，如果碰到包含有whether…題不易展開(kāi)時(shí)，可換成辯論形式進(jìn)行； 最后記住，前面做不好不要患得患失，因?yàn)楹竺孀龅煤每梢陨w過(guò)前面不好的。

BEC考試口試總結(jié) 0512

1． MARKSHEET的問(wèn)題：弄皺，連準(zhǔn)考證及身份證一起交。2． 是否參加口語(yǔ)模擬考極其重要；

3． Part II 的一分鐘陳述超時(shí)；前面兩點(diǎn)把握不準(zhǔn)；最重要的是第三四點(diǎn)；提問(wèn)題的聰明提示方法；

4． Part III推遲開(kāi)始，互等；出現(xiàn)未滿(mǎn)三分鐘情況； 5． 重讀的同學(xué)未參加總復(fù)習(xí)因而不知最新通知； 6． 考前所給的題目練習(xí)的不夠熟練甚至未曾練習(xí)過(guò)； 7． 出現(xiàn)重復(fù)問(wèn)題的現(xiàn)象； 8． 出現(xiàn)用詞平凡的現(xiàn)象； 9． 語(yǔ)音不準(zhǔn)現(xiàn)象；

（05年5月版）

（一）口試補(bǔ)充注意事項(xiàng)

1． 原先所指出的存在的錯(cuò)誤現(xiàn)象尚未克服；

2． 未能切題簡(jiǎn)要地回答被提問(wèn)的問(wèn)題, Part I尤其如此；

3． 第一、二部分聽(tīng)不懂的問(wèn)題可以Pardon，但不能有如何的討論，更不能用任何漢語(yǔ)； 4． 不要復(fù)述問(wèn)題，直接作答，Part II尤其如此；

5． 回答問(wèn)題或提問(wèn)時(shí)，time/place or location/money or cost及硬件或軟件方面往往可以作為參考，Part II尤其如此；

6． 除了特別指出的外，Company往往包含生產(chǎn)及服務(wù)兩個(gè)方面，因此思維應(yīng)該嚴(yán)密； 7． Part II的供參考的項(xiàng)為復(fù)數(shù)時(shí)，謂語(yǔ)動(dòng)詞應(yīng)該實(shí)用正確，如 course contents 或types of question,回答時(shí)應(yīng)該說(shuō)course contents或types of question are important…； 8． Promotion有兩個(gè)意思：指銷(xiāo)售時(shí)意為促銷(xiāo)，指職位時(shí)意為提職；

9． 說(shuō)出觀點(diǎn)再進(jìn)行原因分析后，就不必再重復(fù)已經(jīng)講過(guò)的觀點(diǎn)，Part I尤其如此； 10． 不強(qiáng)調(diào)人稱(chēng)單復(fù)數(shù)時(shí)干脆用復(fù)數(shù)，以免第三人稱(chēng)出現(xiàn)差錯(cuò)； 11． Part III前奏技巧：1）問(wèn)題亟待解決型：It seems now …(the amount spent on business is too big/the …cost is too high…)in our company.I think it’s time for us to solve the problem.Do you think so?----yes, I think so.As far as this problem is concerned, I think one way to solve the first problem is……Do you agree with me?.---I can’t agree with you more/I have the same opinion/you are right…besides/in addition/what’s more,….is also one way helping to solve the problem……2)任務(wù)安排型：Our company is going to…I think we need to do some necessary preparations so that the programme/activity can be successful.----yes, I think so.As far as this programme/activity is concerned, I think one thing we should prepare for is……Do you agree with me?...附：04版

BEC口試注意事項(xiàng)總結(jié)

把考官當(dāng)作單位同事，把口試動(dòng)作與同事開(kāi)會(huì)討論問(wèn)題場(chǎng)景，這樣即可徹底解決臨陣緊張現(xiàn)象；

時(shí)間及內(nèi)容安排：必須把要表述的內(nèi)容在規(guī)定的時(shí)間內(nèi)表述完畢，因此言簡(jiǎn)意賅、抓住關(guān)鍵點(diǎn)最為重要！

常犯非言語(yǔ)方面的錯(cuò)誤：

1、動(dòng)作勿把手放在臉部，尤其是腮邊；

2、提問(wèn)搭檔及第三部分討論時(shí)搭檔間要有眼神的接觸；

3、勿從頭到尾看講稿進(jìn)行表述，需有事與主問(wèn)考官偶爾有眼神的接觸；

4、習(xí)慣性的不適合考試要求的口頭禪要去掉，如有的同學(xué)會(huì)有漢語(yǔ)的口頭禪，有的同學(xué)不管被問(wèn)的問(wèn)題是特殊疑問(wèn)句或一般疑問(wèn)句都帶有yes的回答；

5、不可出現(xiàn)任何漢語(yǔ)；留意不可出現(xiàn)漢語(yǔ)口頭禪或漢語(yǔ)語(yǔ)氣次；

6、避免音量太小；

提高靈活性：

7、聽(tīng)不懂的時(shí)候應(yīng)根據(jù)情景進(jìn)行快速推測(cè)；

8、內(nèi)容接不下去的時(shí)候就要么放慢速度要么用口語(yǔ)；

9、常用過(guò)渡語(yǔ)如that is、you see、I mean、well等過(guò)渡，同時(shí)抓緊時(shí)間考慮下面的內(nèi)容；

10、不管懂或不懂的題目，包括面對(duì)新題目，都不能輕易放棄，說(shuō)了就可得分；

語(yǔ)法問(wèn)題：

11、并列結(jié)構(gòu)的中心詞詞性必須一致；

12、表達(dá)過(guò)程中要善于轉(zhuǎn)換詞性，避免出現(xiàn)不必要的語(yǔ)法錯(cuò)誤，如What do you want to impress your clients?---I want to impress on them that I’m…(adj),此時(shí)所有的詞必須是形容詞，碰到非形容詞應(yīng)即使改為形容詞，如‘努力工作’應(yīng)為hard-working；

常見(jiàn)表達(dá)法錯(cuò)誤：

13、as far as I’m concerned…應(yīng)改為in my opinion,否則變成是討論自己；

14、表達(dá)順序的“最后”不可用at last;表示第三人稱(chēng)單數(shù)“人”時(shí)，要用he or she、him or her、his or her的結(jié)構(gòu)；

15、用中性詞表示男女性別皆可的人，如用salesperson 取代salesman；

應(yīng)該記?。?/p>

16、由于第一部分的后半部分前兩個(gè)問(wèn)題是兩個(gè)搭檔回答同一個(gè)問(wèn)題，后面的那位搭檔應(yīng)記住所問(wèn)的問(wèn)題，如果與搭檔觀點(diǎn)一致，還必須做簡(jiǎn)單補(bǔ)充： “I agree with my partner.Besides…；in addition…;what’s more…”;

17、第二部分提問(wèn)搭檔問(wèn)題時(shí)不要提搭檔已經(jīng)詳細(xì)講過(guò)的問(wèn)題、難以理解的問(wèn)題、難以回答的問(wèn)題、反意疑問(wèn)句或與搭檔所表述的問(wèn)題存在內(nèi)涵外延交叉現(xiàn)行的問(wèn)題，如搭檔已經(jīng)表述“financial benefits are very important… ”時(shí)，就不可再問(wèn)“Is salary important…?”的問(wèn)題；

18、表述過(guò)程中盡量用big words,如“買(mǎi)”用“purchase”，“給”用“provide….with”等；

19、盡量用地道英語(yǔ)表達(dá)，如不說(shuō)people can have money to buy…而說(shuō)people can afford…;不說(shuō)sth is used by more and more people, 而說(shuō)sth is more and more popular;20、表達(dá)形容詞或者副詞比較級(jí)及最高級(jí)可以直接加er或est的不可濫用more或most，如不可說(shuō)more high，只可說(shuō)higher或much higher；

21、24小時(shí)服務(wù)為round-the-clock service;

22、第二部分補(bǔ)充內(nèi)容的結(jié)構(gòu)應(yīng)與所給的點(diǎn)的結(jié)構(gòu)相同，如所給的是Researching the topic carefully，你要表述“衣著得當(dāng)”時(shí)，要用同樣的結(jié)構(gòu)“v-ing＋adv”，即dressing properly；

23、注意單復(fù)數(shù)問(wèn)題，如career prospects為復(fù)數(shù)形式，其謂語(yǔ)動(dòng)詞注意一致;

發(fā)音問(wèn)題：

24、許多同學(xué)存在重音偏差現(xiàn)象；

25、碰到陌生的多音節(jié)詞應(yīng)放慢朗讀速度，以便一遍就讀過(guò)；

26、以下高頻而發(fā)音及意思容易混淆詞匯請(qǐng)大家務(wù)必查詞典準(zhǔn)確記?。?applicant、advertise、advertising、advertisement、available、budge、capacity content、conference、company、catalogue、commitment、delivery、distribution、display、enquiry、event、exhibition、extra、frequency、hardware、inconvenient、instruction、internal、layout、performance、predict、product、production、productive、productivity、reduce、reference、reliability、staff、target、software、strength、subscribe、temporary、version、website等。

第四篇：bec中級(jí)歷年口試真題總結(jié)

1.1 Entertaining clients: Types of activities and cost Choosing retail premises to rent: location and length of contract Deciding on packaging for products: image and production process

Work experience programme What kinds of work experience the company might offer How the participants should be selected 1.2 Selecting staff for promotion: attitude to work and current performance Considering a career change: further study or training and opportunities for future promotion Planning an advertising campaign: market research and selecting appropriate media

English language training How to encourage employees to take part in the training What kind of schedule would be suitable for the training 1.3 Choosing transport for a business trip: convenience and cost-effectiveness Aiming for promotion: quality of performance and company loyalty

Exporting goods or services for the first time: personal contacts and professional advice

Teamwork

What practical arrangements the company needs to make before the trip Which work and leisure activities would be suitable for the group

1.4 Dealing with complaints from clients: offering and apology and suggesting a solution to the problems Setting prices for new products: production costs and competitors' prices Aiming to reduce staff turnover: financial incentives and career structure

Entertaining foreign clients What kinds of activities would be suitable for the visit What information it would be useful to know about the clients before finalising the programme

2.1 Trying to attract new staff: competitive wages and company reputation Preparing to go away on a business trip: information colleagues and clients and delegating essential tasks Planning corporate hospitality: guest list and type of event

Staff magazine What type of information to include in the magazine

Which type of staff should contribute to the magazine 2.2 Writing a newspaper advertisement for a job vacancy: description of the work and experience needed by applicants Delegating work to others: clear instructions and choice of person for the task Designing a company website: type of information to include and different language versions

Video conferencing

What the company needs to know about the meetings that take place at present What the advantages and disadvantages of video conferencing might be 2.3 Meeting foreign clients for the first time: foreign language skills and knowledge of cultural differences Deciding whether to buy or rent office equipment: cost and speed of technological change Aiming to increase staff productivity: offering bonuses and creating a pleasant environment

Seminars for students What kinds of information it would be useful to know about the students What the most useful topics would be 2.4 Aiming to keep good staff: promotion opportunities and salaries Organising a conference: conference speakers and facilities at conference center Producing a marketing plan: identifying targeting customers and setting a budget

Sales managers conference What information you will need to send to the sales managers before the conference What activities you could organise to help people to get to know each other better

3.1 Aiming to improve career prospects: Reading business articles and learning a foreign language Deciding how to transport goods: destination and speed Purchasing new machinery: level of automation and maintenance requirement

Promoting a new model Which features of a car might be important to the target group How an advertising campaign could present the car

3.2 Considering setting up a staff canteen : Employees' opinions and cost to the company Working as a teacher: sharing expertise and deciding responsibilities Negotiating a contract with a customer: customer needs and available budget

Trade delegation What the advantages and disadvantages of sending staff on the trip might be What kinds of information about doing business in the country the staff need to know before the trip

3.3 Planning a presentation: audience and equipment needed Selecting an interpreter for a meeting with foreign clients: experience and reliability Introducing a new product range onto the market: timing and advance publicity

Selling old stock Whether to offer the same discount on all products How customers could be informed of the discounts

3.4 Selecting a retail sales assistant: previous experience and appearance Contacting clients by telephone: calling at the right time and listening carefully Managing change: clear objectives and communication

Giving presentations Which types of staff would benefit most from this training How to decide whether training has been successful

第五篇：BEC中級(jí)戰(zhàn)后總結(jié)

BEC中級(jí)戰(zhàn)后總結(jié)（詳細(xì)經(jīng)驗(yàn)篇）

BEC中級(jí)戰(zhàn)后總結(jié)

考完BEC已經(jīng)有一段時(shí)間了，現(xiàn)在歇下來(lái)該好好地寫(xiě)個(gè)總結(jié)，畢竟這也算得上是一個(gè)不小的考試。

準(zhǔn)備BEC的時(shí)間并不長(zhǎng)，但還是有點(diǎn)心得在里面的。

確切的說(shuō)真正認(rèn)真好好復(fù)習(xí)的時(shí)間只有一個(gè)多星期，但是這一個(gè)多星期的時(shí)間里還是看了很多東西，我本身并不是學(xué)BEC相關(guān)專(zhuān)業(yè)的，而且還差的極遠(yuǎn)，但是備考BEC教會(huì)我很多實(shí)用的東西。

關(guān)于復(fù)習(xí)的安排我是這樣進(jìn)行的，下面寫(xiě)出來(lái)希望對(duì)后面的人會(huì)有所幫助。

先說(shuō)說(shuō)總體情況

開(kāi)始接觸BEC當(dāng)然是先從詞匯入手，我想這應(yīng)該是每個(gè)參加英語(yǔ)考試的人都知道的。翻開(kāi)BEC的詞匯你會(huì)發(fā)現(xiàn)它并不難，單詞也并不長(zhǎng)，只是相對(duì)來(lái)講比較專(zhuān)業(yè)，特別要注意的就是我們平時(shí)已經(jīng)非常熟悉的詞匯，在BEC的詞表里完全換了一個(gè)意思。

早早的接觸單詞會(huì)對(duì)你后面看書(shū)和做題有很大的幫助。

所以打算考BEC的同志們，沒(méi)事兒的時(shí)候就隨手翻翻生詞表吧，耽誤不了你多長(zhǎng)時(shí)間的，每天沒(méi)事翻翻，幾天下來(lái)你就能記住一多半。

當(dāng)詞匯掌握差不多的時(shí)候我就用了那本人民郵電出版的《商務(wù)英語(yǔ)學(xué)生用書(shū)》，同時(shí)還配有同步練習(xí)和課文輔導(dǎo)這兩本，因?yàn)闇?zhǔn)備的比較急，所以除了書(shū)我用的都是電子版，但看起來(lái)不是那么方便，因此有條件的話(huà)還是買(mǎi)書(shū)的好。

這本書(shū)本人認(rèn)為還是很有用的，里面一共有十個(gè)單元，每個(gè)單元有兩課，每一課都會(huì)介紹一種相關(guān)的商務(wù)知識(shí)，里面會(huì)含有很多常用的商務(wù)詞匯和商務(wù)表達(dá)，這個(gè)時(shí)候你之前背的單詞就顯得尤為重要了，而這也是一個(gè)查漏補(bǔ)缺的過(guò)程，你已經(jīng)背過(guò)并知道的就可以一帶而過(guò)，不知道的用心再記一下。

另外在每個(gè)單元中間間隔的地方都會(huì)有每個(gè)單元后的同步練習(xí)和考場(chǎng)真練，個(gè)人覺(jué)得同步練習(xí)沒(méi)有什么用，因?yàn)椴皇前凑湛荚囶}型來(lái)的，都是隨便出的一些小練習(xí)，而且相對(duì)考試來(lái)說(shuō)簡(jiǎn)單很多，但是考場(chǎng)真練那部分，建議好好做做，很有用，完全是按照考試的題型來(lái)出的。

當(dāng)你基本上通過(guò)書(shū)了解了基礎(chǔ)的商務(wù)知識(shí)以后，再拿出報(bào)名時(shí)人手一份的那本《考生手冊(cè)》，逐條好好讀讀，下面要做的就是針對(duì)考試，逐一復(fù)習(xí)了。在那本考生手冊(cè)上囊括初中高三部分內(nèi)容，考中級(jí)的同學(xué)可以翻過(guò)初級(jí)，直接看中級(jí)，后面如果你有時(shí)間，建議你把高級(jí)的也看下（只看題），我覺(jué)得很有幫助，因?yàn)橹屑?jí)和高級(jí)的題型是完全相同的，只是高級(jí)的干擾選項(xiàng)更多了，寫(xiě)作部分更長(zhǎng)了而已，所以有時(shí)間還是建議做做高級(jí)的題，高級(jí)講解部分可以不用看了。

對(duì)于中級(jí)建議看以下四部分內(nèi)容：

1.考試范圍：在準(zhǔn)備考試之前你要知道那份你即將在考場(chǎng)上拿到的卷子里，都會(huì)涉及到那些商務(wù)知識(shí)和話(huà)題，所以先把考試范圍瀏覽一遍，不用背下來(lái)，做到心里有數(shù)就可以了。

2.考試題型：中級(jí)考試分為四個(gè)部分，按照考試的順序分別是：閱讀、寫(xiě)作、聽(tīng)力、口語(yǔ)，前面三個(gè)部分一般是上午進(jìn)行，口語(yǔ)在當(dāng)天下午或者轉(zhuǎn)天上午。你要知道每一個(gè)部分都考什么，評(píng)分標(biāo)準(zhǔn)是什么，做每一個(gè)部分的題都要掌握哪些技巧，關(guān)于各部分題型我后面會(huì)詳細(xì)說(shuō)一下。

3.真題樣例：學(xué)生手冊(cè)的題很寶貴，因?yàn)槊總€(gè)級(jí)別的題就那么一套，這個(gè)題的利用價(jià)值很高，因?yàn)槭怯?guó)劍橋親自編寫(xiě)的。所以這套題一定好好做，后面都有答案，但是有一個(gè)缺陷就是沒(méi)有聽(tīng)力錄音，所以聽(tīng)力部分只能先看看了解一下，不能做題。

4.作文范例：看過(guò)題之后，最后這本書(shū)上唯一有價(jià)值的就是作文的范例了，上面有從band0到band5的所有樣例，我建議是最好只看band5的，別的都別看了，讓你的腦子里只有最好的范文，這樣形成一個(gè)思路，后面下筆就容易的多。

好了，這就是關(guān)于《學(xué)生手冊(cè)》里主要看的內(nèi)容，一定要好好重視這本書(shū)，因?yàn)檫@是你在考試前能夠拿到的唯一一本考試真經(jīng)。

好，下面進(jìn)入正式復(fù)習(xí)階段：

以下內(nèi)容需要回復(fù)才能看到

在了解了商務(wù)知識(shí)，了解了題型，并且初步演練之后要做的就是逐個(gè)模塊去攻克。

這時(shí)候手頭準(zhǔn)備的材料應(yīng)該有新東方網(wǎng)絡(luò)課堂和真題集，有很多人在用模擬題，我想說(shuō)如果沒(méi)買(mǎi)的同學(xué)就別買(mǎi)了，買(mǎi)了的最好也別做了，很耽誤時(shí)間，那上面的題與真正考試的相差太遠(yuǎn)了，考試題比模擬難十倍都不夸張，所以過(guò)來(lái)人經(jīng)驗(yàn)，模擬題完全沒(méi)有參考價(jià)值。

關(guān)于新東方網(wǎng)絡(luò)課堂，我個(gè)人建議好好看看，這個(gè)算是我覺(jué)得對(duì)考試幫助最大的，里面老師講的都還是比較好的，每個(gè)部分剖析的都很全面。里面也都有配套的筆記，可以省去你自己寫(xiě)筆記的時(shí)間，它的重要性我相信只有看過(guò)的人才能理解。

對(duì)于真題集，目前市場(chǎng)上有第2輯，第3輯，第4輯，其實(shí)說(shuō)實(shí)在的這三本里面的題也就第4輯的和現(xiàn)在考試的難度接近些，因?yàn)?，3都是以前的真題，相對(duì)來(lái)講簡(jiǎn)單些，特別是聽(tīng)力，BEC考試聽(tīng)力是出了名的難，最難的那套真題也沒(méi)有近兩年的考試聽(tīng)力難，所以聽(tīng)力還是大家自己下功夫吧，這部分沒(méi)有值得參考的東西。

最后如果還要準(zhǔn)備一份材料，那就是針對(duì)口語(yǔ)的有一本口語(yǔ)真題冊(cè)，藍(lán)皮的，名字我記不太清楚了，我當(dāng)時(shí)因?yàn)闀r(shí)間緊就沒(méi)有用，而且覺(jué)得自己的口語(yǔ)也還可以，就省去了這部分練習(xí)，考試的時(shí)候發(fā)現(xiàn)很多人都拿著那本書(shū)，而且考試題型跟那本書(shū)上的很像，所以擔(dān)心口語(yǔ)的同學(xué)可以把這本書(shū)當(dāng)做是真經(jīng)。

當(dāng)然除了上述說(shuō)的那些練習(xí)，市面上還有其他的，只不過(guò)看起來(lái)都一般般，沒(méi)有太大的使用價(jià)值。我記得當(dāng)時(shí)我大概看了一下《商務(wù)英語(yǔ)中級(jí)考試30天突破》，這本書(shū)有時(shí)間的話(huà)可以看一下，有些東西或許對(duì)某些人有幫助，我當(dāng)時(shí)時(shí)間緊就沒(méi)怎么細(xì)看，就是花了一個(gè)小時(shí)都不到的時(shí)間隨手翻了翻。

好了，接下來(lái)我就分塊說(shuō)一下BEC中級(jí)考試的具體情況。

閱讀部分：

閱讀是BEC考試?yán)锏牡谝豁?xiàng)，一般考試都是上午九點(diǎn)開(kāi)始，閱讀部分的考試時(shí)間是一個(gè)小時(shí)，里面包括五部分內(nèi)容，前兩項(xiàng)是搭配題，后面三項(xiàng)分別是我們大家都熟悉的單選，完型和改錯(cuò)。

先說(shuō)搭配題，前兩個(gè)搭配題相比較而言，第一項(xiàng)相對(duì)簡(jiǎn)單些，這部分做題是有技巧的，至于具體如何去做，新東方講的很詳細(xì)，我就不在這里多說(shuō)了，記住一個(gè)真理就是每個(gè)選項(xiàng)都選兩次就對(duì)了。第二項(xiàng)的搭配題較難，也是BEC中級(jí)閱讀最難的部分，這部分每年的得分率很低，但是如果時(shí)間允許，多分析分析還是可以攻克下來(lái)的，我考試出來(lái)后覺(jué)得自己的閱讀部分只有這項(xiàng)做的不是很好。所以勸大家有時(shí)間還是要多練練，形成一種語(yǔ)感很重要。至于后面三項(xiàng)因?yàn)槎际谴蠹液苁煜さ捻?xiàng)目，就沒(méi)有什么太多的技巧了，四選一一般都不會(huì)很難，只要是找好定位讀懂了就很容易選出答案，完型基本上都是詞匯和詞組的考察，與平時(shí)做的完型相反，虛詞考察很少，基本都是實(shí)詞，所以這里顯示出詞匯的重要性了，而改錯(cuò)則是基本上都是虛詞的考察，改錯(cuò)比以前的簡(jiǎn)單在于錯(cuò)誤都是多一個(gè)詞，所以你只需要找出多出來(lái)的那個(gè)詞就行了，一般有2-3個(gè)正確選項(xiàng)。

閱讀的時(shí)間不是很緊，做完不成問(wèn)題，有時(shí)間再好好檢查，不要因粗心而丟掉分?jǐn)?shù)。

寫(xiě)作部分：

這部分恐怕是BEC中級(jí)里面最簡(jiǎn)單的了，模式很固定，就那么幾種，這部分又分為兩個(gè)小部分，一個(gè)大作文一個(gè)小作文，小作文一般只讓寫(xiě)三個(gè)要點(diǎn)，寫(xiě)40-50字的note或者memo，只要是把三個(gè)要點(diǎn)都寫(xiě)全了就沒(méi)有什么問(wèn)題。大作文近幾年考的大部分都是report或者

proposal，極少的情況讓寫(xiě)E-mail，大作文一般都有固定的模式，掌握好模板就很好寫(xiě)了。

這個(gè)的時(shí)間把握也還行，開(kāi)始的時(shí)候我一直覺(jué)得時(shí)間很富裕，不緊不慢地寫(xiě)，到后來(lái)發(fā)現(xiàn)時(shí)間有點(diǎn)緊了，所以寫(xiě)作文的時(shí)候還是自己注意點(diǎn)時(shí)間，別像我似的前松后緊。

聽(tīng)力部分：

這部分是BEC里面最難的，我考聽(tīng)力的時(shí)候才發(fā)現(xiàn)竟然還是傳統(tǒng)的錄音機(jī)+卡帶的形式，說(shuō)實(shí)在的聲音效果不是很好，而且BEC聽(tīng)力語(yǔ)速極快，近幾年的題目也極難。

記得做真題的時(shí)候還覺(jué)得聽(tīng)力雖然難，但是還是可以應(yīng)付得來(lái)，畢竟有送分的題，但是真正考試的時(shí)候才發(fā)現(xiàn)，哪里有送分的啊，每道題都要糾結(jié)一下才能夠?qū)懗龃鸢?，不過(guò)也可能是自己練的太少的緣故，加上美音在腦子中的根深蒂固，所以聽(tīng)英音讓我覺(jué)得極其不爽，覺(jué)得他們?cè)趺淳筒荒芎煤谜f(shuō)話(huà)，哎……

看來(lái)想考BEC的同學(xué)，先多用BBC來(lái)洗洗自己的耳朵吧！聽(tīng)力這項(xiàng)絕對(duì)不能突擊，實(shí)力最重要！尤其是第二部分，是聽(tīng)力里面最難的，八選五，一個(gè)選錯(cuò)很可能導(dǎo)致別的就都跟著錯(cuò)了，所以如果出錯(cuò)是很得不償失的。

口語(yǔ)部分：

我想很多人都很擔(dān)心這項(xiàng)，其實(shí)直到考試的時(shí)候才發(fā)現(xiàn)，這個(gè)BEC的口語(yǔ)考試是一個(gè)紙老虎，表面看起來(lái)很恐怖，實(shí)際上沒(méi)有什么，口語(yǔ)考試分為三個(gè)部分：conversation，presentation，discussion。第一部分就是老師問(wèn)你問(wèn)題，都是很基本的問(wèn)題，我覺(jué)得準(zhǔn)備一份英文的自我介紹就都搞定了，問(wèn)的問(wèn)題無(wú)非就是一些姓名，學(xué)校，專(zhuān)業(yè)，家庭，愛(ài)好什么的，然后老師一般都會(huì)問(wèn)一些商務(wù)方面的一些問(wèn)題，但也都是很簡(jiǎn)單的，我記得老師當(dāng)初問(wèn)我的就是愿不愿意自己成立一個(gè)公司然后自己做老板，我很干脆的回答不愿意，并且做了一大堆的解釋?zhuān)?。第二個(gè)就是做一個(gè)簡(jiǎn)短的口語(yǔ)表達(dá)，一分鐘準(zhǔn)備一分鐘說(shuō)，但是到考試的時(shí)候沒(méi)有人給你計(jì)算時(shí)間，一般準(zhǔn)備的時(shí)間其實(shí)都不到一分鐘，老師覺(jué)得差不多就說(shuō)開(kāi)始了，我當(dāng)時(shí)準(zhǔn)備的時(shí)候就是每個(gè)方面寫(xiě)三四句話(huà)，比如說(shuō)廣告的，說(shuō)市場(chǎng)的，說(shuō)銷(xiāo)售的，說(shuō)員工素質(zhì)的，說(shuō)成本利潤(rùn)的等等。因?yàn)榭荚嚨臅r(shí)候時(shí)間比較緊，這一項(xiàng)是給你三個(gè)話(huà)題讓你自己選一個(gè)，所以一定要快速的看題，我每次基本上十五秒鐘把三個(gè)題掃了一遍，然后迅速確定哪個(gè)比較好說(shuō)，再把自己準(zhǔn)備好的話(huà)題往上套，其實(shí)實(shí)際上我考試的時(shí)候，根本也沒(méi)用自己準(zhǔn)備的東西，因?yàn)樵?huà)題都還是比較簡(jiǎn)單的，所以就隨口說(shuō)了。其實(shí)仔細(xì)看看那些話(huà)題會(huì)發(fā)現(xiàn)你都有的說(shuō)，說(shuō)是讓你說(shuō)一分鐘，其實(shí)到真正考試的時(shí)候，老師也會(huì)不耐煩，我覺(jué)得我當(dāng)時(shí)也就說(shuō)了半分多就讓我停了。所以這一項(xiàng)不用擔(dān)心。

最后一項(xiàng)就是討論部分了，這部分成敗關(guān)鍵不是在于你自己，因?yàn)檫@是唯一一項(xiàng)和別人一起合作的口語(yǔ)考試，老師會(huì)給你一個(gè)卡片，上面有一堆文字，主要是先說(shuō)一個(gè)商務(wù)背景，然后給兩三個(gè)討論的要點(diǎn)，這部分時(shí)間很緊，只有十五秒鐘，看題+準(zhǔn)備，這十五秒鐘看題都看不完，更別提準(zhǔn)備了。所以和你的partner提前培養(yǎng)默契是很有必要的?？荚嚨臅r(shí)候一般都會(huì)提前分好組，你會(huì)和你的partner有很長(zhǎng)的時(shí)間在一起準(zhǔn)備，你們可以互相熟悉彼此的口音，也可以培養(yǎng)一下默契，還可以隨便找個(gè)題練練，其實(shí)這部分你就把它當(dāng)成是很簡(jiǎn)單的談話(huà)就不會(huì)緊張了，考試的時(shí)候看著你的partner，別理老師也別看老師就不會(huì)緊張，老師都

很仁慈的，就算你們說(shuō)著說(shuō)著無(wú)話(huà)可說(shuō)，老師看出來(lái)就會(huì)讓你們停的。

總之，BEC口語(yǔ)老師都很nice，所以我們都不必緊張，而且由于口語(yǔ)有很多地方都是當(dāng)?shù)貙徍?，不送到劍橋，所以一般都不?huì)在口語(yǔ)上卡人的，大家請(qǐng)放心，記住一點(diǎn)，只要是你整個(gè)口語(yǔ)考試的過(guò)程中沒(méi)有冷場(chǎng)，不停的說(shuō)就不會(huì)通不過(guò)。

四部分基本上情況大致講完了，具體的詳細(xì)細(xì)節(jié)還是建議看新東方的網(wǎng)絡(luò)課堂，很權(quán)威也很詳細(xì)，會(huì)解答你心中很多的疑問(wèn)，就算你的時(shí)間再緊別的都看不了也一定要看《學(xué)生手冊(cè)》和新東方的網(wǎng)絡(luò)課堂，這兩個(gè)是我認(rèn)為整個(gè)BEC里最重要的也是價(jià)值最高的了。

BEC是一個(gè)說(shuō)難不難說(shuō)簡(jiǎn)單也不是很簡(jiǎn)單的考試，只要是方法掌握對(duì)了不用復(fù)習(xí)多長(zhǎng)時(shí)間也能通過(guò)，方法不對(duì)復(fù)習(xí)多久都過(guò)不了，所以復(fù)習(xí)BEC講究的還是技巧，最后希望大家都能夠順利通過(guò)考試，不管以后從事這類(lèi)或不從事這類(lèi)職業(yè)，多一個(gè)這樣的國(guó)際證書(shū)都是沒(méi)有什么壞處的，起碼向公司證明了你的英語(yǔ)能力和處理問(wèn)題的應(yīng)變能力，祝大家成功!