第一篇:機(jī)場接機(jī)常用口語范文
一、示范對話Sample Dialogue
A:Excuse me,are you Mr.Brown from the United States?
請問,您是美國來的布朗先生嗎?
B:Yes。I am.是的,我是。
A:Please allow me to introduce myself.I’m Wulan.the secretary of the Shandong Machinery Import&.Export Corporation.請允許我自我介紹一下。我是吳蘭。山東機(jī)械進(jìn)出口公司的秘書。
B:How do you do,Miss Wu?
您好,吳小姐。
A:How do you do,Mr.Brown? Welcome to China.您好.布朗先生。歡迎到中國來。
B:Thank you.It’s very kind of you to come and meet me at the airport.Miss Wu.I hope you haven’t been waiting lon9.謝謝,吳小姐。您到機(jī)場來接我真是太客氣了。希望沒有讓您久等。
A:No,not at all.I hope you’ve had an enjoyable trip.不客氣。一路上很好吧!
B:Yes,thank you.The service is great and the food is good.很好,謝謝。服務(wù)很棒,吃的也不錯。
A:I’m glad to hear that.Is this your first trip to China。Mr.Brown?
很高興您這么說。布朗先生,您是初次來中國嗎?
B:Yes,the very first.是的,是第一次。
A:I hope you will enjoy your stay here in Qingdao.希望您在青島過得愉快。
B:Thanks.I’m sure l will.1 would like to know where are we heading now?
謝謝。我相信會的。我想知道我們現(xiàn)在要去哪JL?
A:Our car is waiting over there.Let’s drive to the hotel.May I help you with one of your bags?
車在那邊。咱們現(xiàn)在就去賓館。我?guī)湍脗€包吧!
B:No thanks.I can manage all right.Let’s go.不用,謝謝。我自己能行。我們走吧!
第二篇:機(jī)場接機(jī)實用英語
【工作英語】機(jī)場接機(jī)實用英語
1.I need to pick up somebody at the airport.(我要去機(jī)場接人)
2.Excuse me, Miss, will Flight No 33666 arrive on time?(小姐,請問xx號航班會準(zhǔn)時到嗎?)
3.It has been delayed.(飛機(jī)晚點了)
4.It arrived on time.(飛機(jī)正點到達(dá))
5.It has been cancelled.(航班被取消了)
6.Where is the luggage Pick-up?(行李提取處在哪?)
7.Where is the Taxi Stand?(在哪叫出租車?)
8.I will hold up a sign and wait for you at the Arrival Gate No....(我會舉個牌子在入口..號大門處等你.9.I will be waiting in the parking lot.As soon as you claim your luggage, please call my cell phone right away.我會在停車場等你.你一提好行李,馬上打我手機(jī).10.My car is black with lisence plate No....我的車是黑色,車牌號是...11.How was your flight? 問候人家坐飛機(jī)的旅程舒服不.這句最關(guān)鍵, 畢竟剛下飛機(jī)肯定有點感受.12.Did you enjoy your trip? 你有享受這次旅游嗎?
13.Was the food to your taste? 吃的東西合胃口?
14.Please let me know if there's anything you need!如果有什么需要, 請告訴我
常用機(jī)場詞匯: 起飛take off
問訊處.Information Desk 機(jī)場費 airport fee
國際機(jī)場 international airport
國內(nèi)機(jī)場 domestic airport
機(jī)場候機(jī)樓 airport terminal
國際候機(jī)樓 international terminal
國際航班出港 international departure
國內(nèi)航班出站 domestic departure
不需報關(guān) nothing to declare
登機(jī)口 gate;departure gate
候機(jī)室 departure lounge
/ 2
【工作英語】機(jī)場接機(jī)實用英語
航班號 FLT No(flight number)
預(yù)計時間 scheduled time(SCHED)
前往......departure to
起飛時間 departure time
延誤 delayed
登機(jī) boarding
由此乘電梯前往登機(jī) stairs and lifts to departures
免稅店 duty-free shop
貨幣兌換處 money exchange;currency exchange
行李暫存箱 luggage locker
登機(jī)手續(xù)辦理 check-in
登機(jī)牌 boarding pass(card)
護(hù)照檢查處 passport control immigration
行李領(lǐng)取處 luggage claim;baggage claim
國際航班旅客 international passengers
中轉(zhuǎn) transfers
中轉(zhuǎn)旅客 transfer passengers
中轉(zhuǎn)處 transfer correspondence
過境 transit
報關(guān)物品 goods to declare
購票處 ticket office
出租車乘車點 Taxipick-up point
大轎車乘車點 coachpick-up point
航空公司汽車服務(wù)處 airline coach service
租車處(旅客自己駕車)car hire
公用電話 public phone;telephone
行李牌 luggage tag / 2
第三篇:機(jī)場接機(jī)服務(wù)的程序與標(biāo)準(zhǔn)
機(jī)場接機(jī)服務(wù)的程序與標(biāo)準(zhǔn)
1.準(zhǔn)備工作
(1)定時從預(yù)訂處取得需要接站的客人的名單(ExpectedArrivalList,EAL);
(2)掌握客人姓名、航班(車次)、到達(dá)時間、車輛要求及接待規(guī)格等情況;
(3)根據(jù)預(yù)定的航班、車次或船次時間提前做好接站準(zhǔn)備,寫好接站告示牌,安排好車輛,整理好儀容儀表,提前半小時至一小時到站等候;
(4)備好接機(jī)牌,正面刻有飯店的中、英文名稱,反面是客人的姓名,牌子手把的長度在0.5米左右
2.到達(dá)機(jī)場迎接客人
(1)注意客人所乘航班、車(船)次到達(dá)站時間的變動,若有延誤或取消,應(yīng)及時準(zhǔn)確通知飯店總臺;
(2)站立在顯眼位置舉牌等候、主動問好、介紹自己、代表飯店歡迎客人;
(3)根據(jù)羽抵店客人名單予以確認(rèn);
(4)幫助客人搬運行李并確認(rèn)行李數(shù)件,掛號行李牌,引領(lǐng)客人前往接站車前
3.送客人上車
(1)開車前10分鐘應(yīng)將客人送到開車地點,引導(dǎo)客人上車,協(xié)助客人將行李裝上車;
(2)向客人道別,開車時站在車右方2米左右,微笑著揮手向客人道別;
(3)如果需要隨車同行,在行車途中,可以根據(jù)具體情況,或簡要介紹飯店的服務(wù)項目和城市風(fēng)貌,或陪同客人聊天,或放音樂讓客人自便;
(4)將客人接到飯店后,引領(lǐng)客人到總臺辦理入住手續(xù),并詢問客人是否需要提供離店服務(wù),VIP客人到店后,請房務(wù)聯(lián)系經(jīng)理或大堂副理為客人辦理入住手續(xù)
4.通知客人抵店信息
(1)
送站服務(wù)的程序與標(biāo)準(zhǔn)
1.店門恭候
(1)準(zhǔn)確掌握VIP客人和其他需送站客人的鋰電時間;
(2)確認(rèn)所乘交通工具的航班(車次)和離站時間;
(3)主動安排好車輛,提前10分鐘在飯店門口恭候客人
2.在路途中
(1)主動征求客人的意見
(2)陪同客人聊天,或放音樂讓客人自便
3.機(jī)場送別
按時將客人送到機(jī)場、車站或碼頭、主動熱情地向客人道別,并??腿艘宦菲桨玻箍腿擞杏H戚感、惜別感
爭取未預(yù)定客人的程序與標(biāo)準(zhǔn)
3.傾聽回答
(1)熱情、耐心的回答每一位客人的咨詢
(2)認(rèn)真傾聽客人要求,恰當(dāng)?shù)奶岢鼋ㄗh供客人參考和選擇;
(3)根據(jù)客人年齡、職業(yè)、身份等特點有針對性的介紹和推銷飯店服務(wù)產(chǎn)品特色
4.辦理手續(xù)
(1)及時、迅速的辦理預(yù)定手續(xù)
(2)安排車輛,主動扶老攜幼、提拿行李,引領(lǐng)客人上車,并通知飯店總臺做好接待準(zhǔn)備
第四篇:接機(jī)英語
露西: Hi, you must be Mary? 嗨.你一定是瑪麗? 瑪麗: Yes.It's a pleasure to meet you.How was your flight? Shall we go? I've got a car waiting outside to take us to your hotel.是的.很高興遇見你.旅程如何?我們可以走了嗎?外面已經(jīng)有輛小車等著接我們回旅館了.露西: That'd be great.The flight was ok.Thanks for taking the time to meet me here.太好了.旅程還可以.謝謝抽出時間來這里接我.瑪麗: No worries.Our company wants to make sure you have a pleasant trip.別擔(dān)心.我們公司希望確保您旅途愉快.露西: I really appreciate it.我真的表示感激.瑪麗: Everything has been organized for you.The accommodation, the transport and all the other little things you should need.一切都已經(jīng)為您準(zhǔn)備好了.住宿.運輸和您可能需要的其它小事.露西: Does the conference begin tomorrow? 會議明天開始嗎? 瑪麗: Yes, there is a welcoming dinner tomorrow night.是的.明晚將有一個接風(fēng)宴.露西: That's great.It gives me some time to rest and see some of this city.真棒.那我就有時間休息一下并且參觀本市.瑪麗: It's already been arranged, I will take you on a city tour tomorrow morning.這也已經(jīng)安排好了.明天上午我會帶您游覽市容.A:May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.我是福州E時尚電子有限公司的本今明.劉。我是來著借你的。
B:Hi,Benjamin.Iam Michael Lee.Nice to meet you.你好本杰明,很高興見到你。A:Nice to meet you ,too,Michael Lee.我也很高興見到你,Michael Lee B:You can just call me Michael.你可以直接叫我Michael A:Ok,How are you,Michael.好的,你好嗎Michael.B:Well,you know,it is a long trip.呃,你知道的,這的確是一個長途飛機(jī)。
A:We have a car an over there to take you to you hotel.那是我們送你到旅館的專車 B:Oh,it is very nice。哦,你們的安排很不錯
A:Yes,you can have a good rest in the hotel.嗯,你可以在賓館好好休息。B:Thank you for your arrangement.謝謝你的安排。A:It is my pleasure.This way please.樂意為您效勞。這邊請 B:Thank you.謝謝
A:This is our car.Please in.這是我們的車,請坐。B:Thank you.謝謝。補充:
A:This is the schedule we make for you.這是我們給你安排的日程計劃表。
B:Well,thank you.It make my schedule clear.謝謝。這樣我在這里的行程就清楚了 A:We also arrange a welcome party for you tonight.今晚我們?yōu)槟鷾?zhǔn)備了一場歡迎會 B:Wow,it sounds good.哇,那太棒了
A:You can have a good rest in the hotel and our driver will pick you up at six o'clock in the afternoo.你可以在賓館里好好休息,我們司機(jī)會在下午6點來接你
B:Ok,thank you.I will come to the party on time.好的,謝謝,我會準(zhǔn)時去的
A Taiwan businessman meets an American buyer at the airport.◆ Mr.Li: You must be Ms.Rogers from Chicago? ◆ Ms.Rogers : And you must be Mr.Li.Thank you for meeting me.◆ Mr.Li: It's my pleasure.Welcome to Taipei.◆ Ms.Rogers : It's good to be here.◆ Mr.Li: How was your flight? ◆ Ms.Rogers : Long, but quite comfortable.China Airlines treats its passengers well.◆ Mr.Li: Did you have any trouble clearing customs? ◆ Ms.Rogers : Oh no.They were quite quick and efficient.◆ Mr.Li: I've got a company car waiting.Would you like to go to your hotel to rest and freshen up? Then perhaps later on this afternoon we could start our business discussions.◆ Ms.Rogers : That sounds fine.How long will it take from the airport to the hotel? ◆ Mr.Li: About an hour, depending on traffic.◆ Ms.Rogers : Will I be meeting any other members of your company? ◆ Mr.Li: Perhaps you'd like to continue our discussions over dinner tonight.That would give some of our other staff members a chance to meet you.◆ Ms.Rogers : That sounds like a wonderful idea.實況練習(xí)英語對話2 ◆ A Taiwanese businessman sees an American businesswoman off at the airport.◆ Ms.Bronson: I checked at the ticket counter, and they say the plane will be on schedule.◆ Mr.Yi: Good.I hope you have a safe and comfortable trip.◆ Ms.Bronson: Thank you.It's been a pleasure doing business with you and your company.◆ Mr.Yi: I hope we'll continue working together in the future.◆ Ms.Bronson: I'm sure we will.I appreciate everything you've done personally to make my stay a pleasant one.◆ Mr.Yi: I've enjoyed your visit.◆ Ms.Bronson: Thank you again and goodbye.◆ Ms.Rogers: Oh no.They were quite quick and efficient.◆ Mr.Li : I've got a company car waiting.Would you like to go to your hotel to rest and freshen up? Then perhaps later on this afternoon we could start our business discussions.◆ Ms.Rogers: That sounds fine.How long will it take from the airport to the hotel? ◆ Mr.Li : About an hour, depending on traffic.◆ Ms.Rogers: Will I be meeting any other members of your company? ◆ Mr.Li : Perhaps you'd like to continue our discussions over dinner tonight.That would give some of our other staff members a chance to meet you.◆ Ms.Rogers: That sounds like a wonderful idea.贊
商貿(mào)英語實用口語對話:At the Airport 在機(jī)場接客戶實況練習(xí)英語對話1 A Taiwan businessman meets an American buyer at the airport.Mr.Li: You must be Ms.Rogers from...fine.A: Let me help you with that suitcase.B: Thanks a lot.A: Shall we go, then? B: Yes, thank you for all your trouble.A: No trouble at all.This way, please.Dialogue B(A: Miss Ma, the...商貿(mào)英語實用對話 Unit16:At the Airport(16)At the Airport 實況練習(xí)1 A Taiwan businessman meets an American buyer at the airport.Mr.Li : You must be Ms.Rogers from Chicago?
第五篇:接機(jī)實用英語
一、自我介紹,職務(wù),名片,介紹同行人員,歡迎
Excuse me,Sir.Are you Mr.White from New York?
Hi,I’m xx ,director of Sun Ya Beijing office, I’ve come to meet you.Here is my name card.Welcome to Beijing.Nice to meet you, And this is my secretary, Miss Wang.Wang: Glad to meet you.John: Glad to meet you, too.And this is my wife, Mary.Mary: How do you do!
Wang, Liu: How do you do!
Mr.Sun, I'd like you to meet Mr.Johnathan Mitchell, sales manager for Nortern Reflections of Canada.Mr.Mitchell, Mr.Steven Sun, general manager of Apex Trading.孫先生,讓我為你介紹加拿大Northern Reflections的業(yè)務(wù)經(jīng)理xx先生。xx先生,這是孫先生,Apex貿(mào)易公司的總經(jīng)理。
It's very nice to finally meet you, Mr.Mitchellafter so many phone calls and faxes.I'd like you to have my business card.多次電話、傳真往返之后,非常高興終于見到您,Mitchell先生,請收下我的名片。
二、行李,引路,服務(wù),詢問旅途
Do you know where the baggage claim area is?
您知道行李認(rèn)領(lǐng)處在哪兒嗎?
How many pieces of Luggage do you have?
您有幾件行李?
Liu: Have you got your luggage?
行李全了嗎?
Wang: Let’s go this way, please.Our car is over there.請這邊走,車在那邊。
We're reserved rooms for you in Chinese Hotel.We'll drive you there.This way please.Shall we go to the hotel directly? We’ve booked a room for you at the BaiYun Hotel.是否直接去旅館,已為您訂好xx賓館。
If all is ready,we’d better start for the hotel.如果一切都準(zhǔn)備好了,我們最好動身去賓館吧。
It's very considerate of you and your company.您想得真周到
A:You're welcome,We hope you could enjoy our arrangement.不客氣,希望您對我們的安排順心。
It's so fantastic.I hope we can have a successful cooperation this time.希望這次能同您合作。
I wish you a pleasant stay here.祝您在這兒過得愉快。
Wang: Here’s the car.Step in, please.車來了,請上車
Anyhow,it’s a long way to China,isn’t it? I think you must be very tired.不管怎樣,遠(yuǎn)道來到中國,不是嗎?我想您一定很累了。
Liu: There’s no arrangement tomorrow.Have a good rest and recover from the jet lag.明天沒有安排,請好好休息,倒倒時差。
I've come to make sure that your stay in Beijing is a pleasant one.我特地為你們安排使你們在北京的逗留愉快。
Liu: Thank you.If you have any problems on your life or business, please don’t hesitate to call me.如果有任何問題,請隨時電話聯(lián)系。
How’s your journey?
Did you have a pleasant trip?
旅途如何?
Is it your first time come to China?
這是您第一次來中國嗎?