第一篇：英文投訴信、詢問信、請求信格式與

Directions:

You found something wrong with the telephone bill you have received from the local post office.You made a call to inquire about this however the person who answered the call was very rude.Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement.Your letter should be no less than 100 words.You dont need to write the address.Dont sign your own name at the end of the letter, use Donna instead.Dear Sir,I am writing to let you know the deplorable attitude of one of your staff member.I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.However, when I called your Complaints Department, the girl who answered my phone was very rude.For one thing she interrupted me continually, for another she even said that the fault was my own.Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients.And I hope she can make formal apology to me.An early response will be appreciated.Sincerely yours,Mary

第二篇：詢問信

詢問信1

結構要點詢問信是希望獲取信息的信件，分為三個部分： 1.說明自己的計劃或目的，也就是詢問信息的原因； 2.征詢具體信息； 3.期待回復并表示感謝。

Write a letter inquiring about a travel agency about the trip to Mount Huangshan.Some necessary details must be included.Do not sign your own name at the end of your letter, using “Li Ming” instead.☆Dear Sir,I am writing to inquire about the travel to Mount Huangshan.My friend has just joined the travel to Hangzhou organized by your agency and spoken highly of your service.My family plan to travel there this winter vacation.We would like to go by train and to be accommodated in a double room with private bathroom.Would you please tell me how many days the travel takes, how much it costs, what the scheduling is and whether the scenic spot will be crowded then.I am looking forward to your early reply.Yours faithfully,Li Ming詢問信2

語言注意點詢問信應語言簡潔、清晰，無歧義。語氣禮貌、懇切。

You are a tourist and you want to experience a new way of traveling.Write a letter inquiring about such a traveling program.Some necessary details must be included.Do not sign your own name at the end of your letter, using “Li Ming” instead.Dear Mr.Guo Chang,My wife and I have read in the traveling book Lonely Planet about your Happy Trails Horse Team.We are very much interested in going horse trekking with your team.We want to choose the Ice Mountain route, which will take four days, from July 31 to August 3.What should we take with us? Will the guides provide accommodation for us? How much will the tour cost each of us?

We will reach Songpan on the afternoon of July 30 at about 5 o’clock.I hope it will not be too late when we arrive at your team.I am looking forward to your early reply.Sincerely yours,Li Ming

第三篇：英文請求信范例

求助

1．March 12

Dear Mary,I have about fifty pages of manuscripts to be

typed.As I am not good at typing, would you be kind

enough to spend several evenings at my home and do

the typing for me? Knowing that you are free, I hope

you can give me the help.Many thanks.Wendy

2.February 8, 2010

Dear Mr Gerald,The bearer(持信人), Mr Chen, was a classmate

o fmine at university.He has recently been assigned

ot work in your company.He is well-educated, with

good habits and agreeable manners.Any assistance

you may give him concerning his life and work will

be esteemed as a grat favor for me.Yours respectfully,Wu Tong

3.Dear Mr Wallace,I have applied for admission to Boston

University.As I have no relatives in the States, would

you be my finacial guarantor(保證人)? You know, in

applying for a student visa, an affidavit（宣誓書、書

面陳述）of support must be submitted from an

individual who will assure this opportunity.If I have

the chance of coming to the U.S., I will undertake

part-time employment to cover all the living

expenses.Please write to me soon.Yours sincerely,Xu Xioalei

感謝

1.May 14, 2010

Dear Prof.Liu Zhongliang,Many thanks for your kind hospitality and the

honor you showed me during my recent visit to your

country.It was thoughful of you to introduce me to so

many learned professors and scholars from your

country.I hope you will some day visit my country with

its wonderful scenery and give us some lectures on

Chinese Literature.Please do not hesitate to write to me should you

want me do something for you in Australia.With best wishes,Mike Johnson

(為曾受過的熱情款待寫信表示感謝)

第四篇：拒絕信和投訴信

MARS公司拒信

Dear xxxxxx: Applicant ID: xxxxx

Thank you for giving us the opportunity to review your resume and qualification.It is regretted that we have a very limited number of postings for which a large number of candidates are applying.Your application has been reviewed along with other applicants.While we are impressed with your qualification, we can not offer you the opportunity for the next summer for any potential opportunities in the future.Please understand that this is not a negative evaluation of your accomplishment, but rather a reflection of our unique hiring needs.Thank you very much for your interest in Mars China.Wish you every success in locating a challenging career opportunity in the future.Should you have any interest in Mars vacancies in future, please visit webShould you have any interest in Mars vacancies in future, please visit website at: http://004km.cn

Sincerely，Mars China

聯(lián)合利華拒信 Dear Applicant，Thank you for giving us the opportunity to review your resume and qualification.We regret to advise you that your application has not been successfulon this occasion, due to keen competition as well as the high and precise selection standard associated with this management trainee recruitment.Please understand that this is not a negative evaluation of your accomplishment, but rather a reflection of our unique hiring needs.Thank you very much for your interest in Unilever.We wish you every success with your future career.Best Regards, Management Trainee Recruitment Unilever China November, 2005

IBM（暑假實習生參加完英文筆試后的拒信）Dear XXX, Applicant ID:XXX

Thank you for applying to IBM and giving us the opportunity to review your resume and qualification.It is regretted that we have a very limited number of postings for which a large number of candidates are applying.As you probably know, we look at each application as a whole.The decisions are based on a composite of information, including your educational background, academic record, relevant professional activities, or experience in the area to which you applied for etc.Your application has been reviewed carefully in relation to other applications.Not every student whose credentials meet stated minimum standards can be screened out for the paper test.While we are impressed with your qualification, we are sorry to inform you that your application was not among those approved for the next round selection.However, there is still possibility that if more suitable openings are available in the near future, we may also contact you for selection.Please understand that this is not a negative evaluation of your accomplishment, but rather a reflection of our unique hiring needs.Thank you very much for your interest with IBM.Please still pay attention to our recruitment website for any news update on company and campus recruitment related information.1:投訴信 Dear_______, I am.(自我介紹)I feel bad to trouble you but I am afraid that I have to make a complaint about_______.The reason for my dissatisfaction is ______________(總體介紹).In the first place,_________________________(抱怨的第一個方面).In addition, ____________________________(抱怨的第二個方面).Under these circumstances, I find it ___(感覺)to ____________________________(抱怨的方面給你帶來的后果).I appreciate it very much if you could_______________________(提出建議和請求), preferably __________(進一步的要求), and I would like to have this matter settled by ______(設定解決事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerely Li Ming

第五篇：請求信

請求信模板

請求信 Letter of Request

請求信是對收信人提出請求，并希望對方滿足該要求。寫請求信的重點是要寫清楚為什么要請求他人做某事，請求他人做某事的原因。

寫請求信時首先要說明寫作意圖，一定要注意語氣要禮貌，用詞要規(guī)范；然后具體展開說明請求的原因；最后表示希望對方予以答復。

寫作“三步走”：

介紹自己、提出請求->說明原因及其它事項->表達謝意、期盼答復

Tips:

在許多情況下，請求信是寫給不認識的人或者機構，所以在信的開頭可以做一下簡單的自我介紹。同時，由于提出的請求往往都是需要麻煩別人的事情，所以要注意語氣的禮貌程度，不要吝嗇你的感謝。

例一

To Whom It May Concern,I am writing to formally request to___________（請求的內容）

The reason for ______________is that______________________________（給出原因）.I________, so I ___________________________________（給出細節(jié)）

I would also like to request ________________________（提出進一步的要求）.I am sorry for any inconvenience I have caused.Thank you for your attention to these requests.If you have any questions, do not hesitate to contact me at____________（電話號碼）.I look forward to a favorable reply.Yours sincerely

Li Ming

例二

Dear_____________,①I am_____________（介紹自己的身份）.②I will/am_____________（與請求有關的自身現(xiàn)狀）.③I''d like to_____________（闡明自己的請求）.④I will appreciate your_____________（有關該請求的詳細信息）.⑤I''m going to _____________（對方如能幫助實現(xiàn)請求，自己將要做些什么）.⑥Here are the reasons why_____________（承上啟下，開始解釋原因）

⑦For one thing, _____________（請求的原因一）；For another, _____________（原因二）.⑧Therefore, _____________（總結寫信的目的）.⑨ I shall be much obliged to you if you _____________（對收信人的期望）.⑩Thanks for your king consideration and I look forward to receiving your earliest reply.Yours sincerely

Li Ming