第一篇：簡(jiǎn)歷(Resume)的寫(xiě)作格式及主要內(nèi)容

簡(jiǎn)歷是關(guān)于自己經(jīng)歷的資料性文件。簡(jiǎn)歷的主要特點(diǎn)是它的附屬性，它不單獨(dú)發(fā)文，而只是以附 件(enclosure)的形式出現(xiàn)。它可以幫助接收學(xué)?；蛘衅竼挝涣私馍暾?qǐng)人的基本情況，因 此寫(xiě)好簡(jiǎn)歷有利于自己很好地抓住到來(lái)的各種機(jī)會(huì)。一 簡(jiǎn)歷的寫(xiě)作格式及主要內(nèi)容標(biāo)準(zhǔn)的英文簡(jiǎn)歷的寫(xiě)法及內(nèi)容一般包括以下各項(xiàng)。(一)標(biāo)題簡(jiǎn)歷的標(biāo)題即在正文正上方寫(xiě)上“RESUME”字樣即可。簡(jiǎn)歷標(biāo)題的英文寫(xiě)法還有Curriculum、Vitae等。以“Resume”最為常用。(二)寫(xiě)簡(jiǎn)歷的日期一般在標(biāo)題下一行，靠右邊寫(xiě)上寫(xiě)作簡(jiǎn)歷的具體日期。如“Dec.12,2000”月份可以縮寫(xiě)，月日同年之間要用逗號(hào)。(三)個(gè)人的姓名、住址和電話(huà)號(hào)碼個(gè)人的姓名、住址寫(xiě)在信紙的左邊，從簡(jiǎn)歷寫(xiě)作日期的下一行開(kāi)始，要分行寫(xiě)出，上下排列 整齊。一般先寫(xiě)姓名，姓名下寫(xiě)自己的門(mén)牌號(hào)碼，所在的路或街道名，再下一行寫(xiě)出所在的 區(qū)(州)或城市名。必要時(shí)還需寫(xiě)上所在省或國(guó)別名。關(guān)于姓名的寫(xiě)法，如果是寄到國(guó)外的簡(jiǎn) 介，一般將姓放在名字后面，中間加逗號(hào)，如“Shaohua，Zhang.”或把姓放在前面，但姓 和名字之間也需加逗號(hào)，如“Zhang，Shaohua”；如果只是寄往國(guó)內(nèi)的則直接寫(xiě)出姓名即可，不必加逗號(hào)，如“Zhang Shaohua”。電話(huà)號(hào)碼可寫(xiě)在地址下面，也可以寫(xiě)在信紙的右邊，同姓名寫(xiě)在一行，或同地址寫(xiě)在一行。這里需說(shuō)明的是個(gè)人的姓名、住址和電話(huà)號(hào)碼也可全部寫(xiě)在信紙的右邊，其位置相當(dāng)于一般 書(shū)信的信頭的位置。(四)申請(qǐng)的工作(position)申請(qǐng)的工作是那些作為應(yīng)聘的、求職的簡(jiǎn)歷必須有的，一般要寫(xiě)上自己希望做的工作。位置 在左邊，同上邊地址要排整齊。(五)個(gè)人求學(xué)的經(jīng)歷(Education)求學(xué)的經(jīng)歷，即一般從中學(xué)開(kāi)始，寫(xiě)出自己曾就讀的學(xué)校名稱(chēng)、地點(diǎn)、在校的年限，大學(xué) 的名稱(chēng)、所在的科系、所學(xué)的專(zhuān)業(yè)，取得學(xué)位的情況，以及所學(xué)的主要課程內(nèi)容、年限、成 績(jī)等。參加過(guò)在職訓(xùn)練或培訓(xùn)班的也可列出。(六)個(gè)人工作的經(jīng)歷(Experience)同求學(xué)經(jīng)歷一樣，該項(xiàng)要求寫(xiě)出曾經(jīng)工作過(guò)的單位名稱(chēng)、地址，工作的性質(zhì)、職位、起訖日 期等。(七)個(gè)人資料(personal Data)個(gè)人資料包括出生的日期、年齡、出生地點(diǎn)、身高、體重、健康狀況、婚姻狀況、愛(ài) 好、有何特長(zhǎng)等。(八)推薦人或證明人的情況(Reference)應(yīng)將推薦人或證明人的姓名、地址、電話(huà)、職位、頭銜等寫(xiě)出來(lái)，有時(shí)也可省掉不寫(xiě)。而寫(xiě) 上“Available on request”(來(lái)信即附)字樣。以上各項(xiàng)內(nèi)容要排列整齊，給人一種一目了然的感覺(jué)。

第二篇：簡(jiǎn)歷Resume

1.Resume / CV（Curriculum Vita英國(guó)）2.Objective/Desired position3.Transcript

4.Cover Letter5.Intern experiences6.Skills / Strengths7.Academic activities

8.Application form9.Social practice10.working experiences11.Publications

12.Educational history13.Social activities14.Honors and Awards15.Certificates

16.Graduation thesis / Senior design project 17.minor 18.major 19.curriculum 20.Recommendation

21.specialized courses 22.special training23.off-job training 24.in-job training 25.academic year

26.courses taken / courses completed27.refresher course28.semester29.term

30.marks/ grades31.pass32.fail

簡(jiǎn)歷申請(qǐng)表 求職信 求職意向/目標(biāo)學(xué)歷成績(jī)單實(shí)習(xí)經(jīng)歷工作經(jīng)歷主要技能 社會(huì)實(shí)踐學(xué)術(shù)活動(dòng)社會(huì)活動(dòng)榮譽(yù)和獎(jiǎng)勵(lì) 畢業(yè)設(shè)計(jì) 證書(shū)作品推薦信

課程 主修 輔修 專(zhuān)業(yè)課程 所學(xué)課程 特別訓(xùn)練 脫產(chǎn)培訓(xùn)在職培訓(xùn) 進(jìn)修課程

學(xué)年學(xué)期（美）學(xué)期（英）及格分?jǐn)?shù)不及格

1.Degree2.doctor/Ph.D3.bachelor4.B.E./ Bachelor of Engineering5.graduate student

6.post doctor7.master8.M.E./ Master of Engineering.9.BA/ bachelor of arts business analyst

10.abroad student 11.foreign student12.returned student 13.auditor /guest student 14.summer jobs

15.government-supported student16.commoner 17.extern18.day-student19.graduate20.Intern21.vacation jobs

學(xué)位 博士后 博士 碩士 學(xué)士 工學(xué)學(xué)士 工學(xué)碩士文學(xué)學(xué)士業(yè)務(wù)分析 研究生 留學(xué)生回國(guó)留學(xué)生 外國(guó)留學(xué)生旁聽(tīng)生旁聽(tīng)生（美）/（英）公費(fèi)生自費(fèi)生 走讀生走讀生 畢業(yè)生暑期工作假期工作實(shí)習(xí)

1.student council2.commissary in charge of study3.commissary in charge of entertainment

4.commissary in charge of sports 5.commissary in charge of physical labor 6.Party branch secretary 7.League branch secretary8.commissary in charge of organization9.commissary in charge of publicity 10.Scholarship11.excellent graduate12.excellent League member

13.excellent leader14tutor 15.moral, academic and physical excellence of academic year16.extracurricular activities 17.recreational activities

學(xué)生會(huì)學(xué)習(xí)委員文娛委員體育委員 勞動(dòng)委員 黨支部書(shū)記 團(tuán)支部書(shū)記 組織委員 宣傳委員 獎(jiǎng)學(xué)金 優(yōu)秀畢業(yè)生 優(yōu)秀團(tuán)員優(yōu)秀干部三好學(xué)生家庭教師

體育活動(dòng)娛樂(lè)活動(dòng)

第三篇：Resume(求職簡(jiǎn)歷)

個(gè)人簡(jiǎn)歷

李占錕

男

預(yù)備黨員

身高：175cm

體重：65kg

出生日期：1988年12月24日

暫居住地：北京宣武區(qū)廣安門(mén)外大街 小紅門(mén)北站

電 話(huà)：***

E-mail：lzhkun2011@163.com

籍貫：河北省邯鄲市邱縣邱城鎮(zhèn)南辛莊村

學(xué) 歷：大專(zhuān)

專(zhuān) 業(yè)：酒店管理

學(xué) 校：河北工業(yè)職業(yè)技術(shù)學(xué)院

------------------

求職意向

申請(qǐng)職位：前臺(tái)接待/經(jīng)理助理

工作性質(zhì)： 全職

目標(biāo)地點(diǎn)：北京

-------------------------教育背景

2009年9月至今河北工業(yè)職業(yè)技術(shù)學(xué)院

在校期間學(xué)習(xí)成績(jī)名列班級(jí)前三，積極組織并參加學(xué)校各種有益活動(dòng)，多次受到同學(xué)及教師的好評(píng)。

09

09

09年9月—10年7月 任旅游管理類(lèi)班級(jí)班長(zhǎng) 年9月—11年4月 任班級(jí)外教口語(yǔ)教師助理 年至今任酒店管理班團(tuán)委 年至今校學(xué)生會(huì)—學(xué)術(shù)部成員，英語(yǔ)學(xué)社成員

2011年自學(xué)計(jì)算機(jī)二級(jí)ACCESS

主要課程：酒店英語(yǔ)外教口語(yǔ)前廳客房服務(wù)與管理酒店心理學(xué)概論酒店市場(chǎng)營(yíng)銷(xiāo)酒店服務(wù)與管理酒店信息管理菜點(diǎn)與酒水知識(shí)餐飲服務(wù)與管理

2006年9月—2009年7月邱縣第一中學(xué)

三好學(xué)生且在校期間曾擔(dān)任班長(zhǎng)、數(shù)學(xué)課代表、體育委員及宿舍長(zhǎng)職位，工作踏實(shí)，積極上進(jìn)。

-------------------------所獲獎(jiǎng)項(xiàng)/證書(shū)

2011年6月21日獲高級(jí)前廳證

2010年9月1日獲高等學(xué)校英語(yǔ)應(yīng)用能力考試A級(jí)證

2010年6月1日獲計(jì)算機(jī)一級(jí)證

2010年11月獲班級(jí)獎(jiǎng)學(xué)金二等獎(jiǎng)

2011年11月獲機(jī)動(dòng)車(chē)駕駛證

2009年11月18日獲無(wú)償獻(xiàn)血證

2010年5月獲院級(jí)優(yōu)秀共青團(tuán)員證

09年11月26日獲校話(huà)劇大賽團(tuán)體第二名

2010年5月30日獲院級(jí)第三屆就業(yè)服務(wù)月就業(yè)知識(shí)競(jìng)賽團(tuán)體三等獎(jiǎng)

09年系宿舍文化比賽第二名

2010年4月獲法經(jīng)系個(gè)人成長(zhǎng)檔案制作大賽最佳設(shè)計(jì)獎(jiǎng)

2010年5月8日獲法經(jīng)系五四青年節(jié)演講比賽三等獎(jiǎng)

-------------------------社會(huì)經(jīng)驗(yàn)（近11個(gè)月酒店經(jīng)歷）

11年4月15日——10月15日北京拉斐特城堡酒店前臺(tái)接待兼收銀

09年寒假拉斐特城堡酒店康樂(lè)部服務(wù)員

10年寒假拉斐特城堡酒店俄餐廳傳菜員

09年暑假北京華源四里兼職

10年暑假北京金地雷亞兼職

-------------------------自我介紹

1、在學(xué)校一年的班長(zhǎng)和一年多的團(tuán)支書(shū)生涯，讓我練就了較強(qiáng)的組織能力、領(lǐng)導(dǎo)能力、溝通能力和應(yīng)變能力，做事沉穩(wěn)，工作認(rèn)真，有較強(qiáng)的責(zé)任心，能熟練掌握Office辦公軟件

2、半年的四星級(jí)酒店前臺(tái)經(jīng)歷和平時(shí)的兼職經(jīng)歷讓我熟練掌握了前臺(tái)的業(yè)務(wù)流程和應(yīng)對(duì)各類(lèi)型客人的能力，了解了酒店各部門(mén)之間的聯(lián)系和各部門(mén)的業(yè)務(wù)知識(shí)，有較強(qiáng)的團(tuán)隊(duì)精神和較好的心態(tài)。

3、能力體現(xiàn)：2010年把本班班干部組織起來(lái)，代領(lǐng)同學(xué)們一起學(xué)習(xí)計(jì)算機(jī)一級(jí)。2010年協(xié)助系學(xué)生會(huì)部長(zhǎng)組織校運(yùn)動(dòng)會(huì)。2009年代領(lǐng)班級(jí)部分人員參加無(wú)償獻(xiàn)血活動(dòng)。多次在演講、話(huà)劇、辯論賽上獲得獎(jiǎng)項(xiàng)。

2011年實(shí)習(xí)期間收到顧客的表?yè)P(yáng)信，處理了一宗Double房投訴案件，經(jīng)常幫助禮賓給客人存取行李。

4、業(yè)余愛(ài)好：下象棋、游泳、打乒乓球

5、弱點(diǎn)：對(duì)自己和他人要求有時(shí)過(guò)于苛刻，過(guò)于追求完美。

Resume

Chinese Name: Li Zhankun

English Name: Dragon Li

Gender：Male

Political Standing：Probationary Party member

Height: 175cm

Weight: 65kg

Date of Birth: Dec.24，1988

Presentaddress: Guang Anmen street of Xuanwu district

Tel: ***

E-mail:lzhkun2011@163.com

Native Place: Nan Xinzhuang Village, Qiu Town, Qiu County, Handan City, Hebei Province

Education: Associate

Major: Hotel Management

Collage: HEBEI COLLEGE OF INDUSTRY AND TECHNOLOGY

----

Job Objective

Job Application: Receptionist/assistant of manager

Job Nature: Full-time

Working Place: Bei Jing

-------------------------Educational Background

From Sep.2009 to nowHEBEI COLLEGE OF INDUSTRY AND TECHNOLOGY My academic record is among the top three in my class.I actively organized and participated in various beneficial activities, repeatedly praised by students and teachers.From Sep.2009 to July 2010class monitor of Tourism management

From Sep.2009 to April 2011oral English teacher’s assistant

Since 2010secretary of Communist Youth League

Since 2009member of academic department and English club in school In 2011studying computer level II access by myself

From Sep.2006 to July 2009QIU COUNTY HIGH SCHOOLgood's student

At school, I served as class monitor, class representative of the math, commissary in charge of sports and the head of dormitory ,working steadfast and actively.Major Courses: Hotel English/ Oral English/ The front office room service and management/ Hotel Introduction to Psychology/ Hotel Marketing/ Hotel services and management/ Hotel Information Management/ Dishes and Wine Knowledge/ Food service and management

-------------------------Awards/Certificate

June 21, 2011senior lobby card

Sep.1, 2010college English test level A certificate

June 1, 2010the computer level 1 card

Nov.2010the second award of class scholarship

Nov.2011C-type driving license

Nov.18, 2009blood donation certificate

May 2010college’s excellent League member certificate

Nov.26, 2009association prize second in College’s Drama Competition

May 30, 2010our group won the third employment knowledge contest third

In 2009 our dormitory won the second place in our department’s dormitory culture match April 2010personal growth files design competition award for design excellence May 8, 2010Youth Day speech contest third

-------------------------Social experience

From April 15, 2011 to Oct.15, 2011 Receptionist and Cashier of Beijing Lafayette castle hotel

Winter holiday in 2009Recreational depatment water of Beijing LafayetteWinter holiday in 2010waiter in Russian restaurant of Beijing LafayetteSummer holiday in 2009I got a part-time job at HUAYUANSILI in Beijing.Summer holiday in 2010I got a part-time job at JIN DI LEI YAhotel.-------------------------Self-introduction

1.I did a year of monitor and more than a year of Youth League Communist secretary at school, let me have a strong organizational ability, leadership,communication skills and strain capacity.What’s more, I master Office software.2.Half a year's practice of being receptionist in the four-star hotel, and a part-time job’s experiences, I am familiar with the front desk of the business process and I learned how to deal with various of guests problems, learned about the hotel each department and the department of the relationship between the knowledge of the business, a strong team spirit.3.Ability show:

I made class cadres group together to lead all students to study the computer level 1.In 2010 year, I assisted our department’s minister to organize the school sports.Lead part of students participate in voluntary blood donation activity in 2009 year.Several times in the award-wining speech ,drama and debate competition.During my internship in 2011, I received the letters of commendation customers because of my enthusiastic and thoughtful service attitude.4.Hobbies: I’m interested in playing Chinese chess, swimming and playing ping-pong.5.Weakness: About myself's and others' requirements sometimes too harsh, too perfect.

第四篇：Resume Sample簡(jiǎn)歷

XXXXXXX

郵箱：XXXXXXX電話(huà)：XXXXXXX

地址：XXXXXXX郵編：XXXXXXX

管理培訓(xùn)生

2002.9 ～ 2006.7XXXXXXX

獲獎(jiǎng)情況

? XXXXXXX優(yōu)秀學(xué)生工作獎(jiǎng)（1次）獲獎(jiǎng)比例： 1/212

? XXXXXXX優(yōu)秀學(xué)習(xí)獎(jiǎng)學(xué)金 三等獎(jiǎng)（2次）獲獎(jiǎng)比例： 10%

? XXXXXXX三好學(xué)生（1次）獲獎(jiǎng)比例：2%

2005.9 ～ nowXXXXXXX大學(xué)汽車(chē)系

? 為本系唯一1名由導(dǎo)師推薦的本科生，參加清華汽車(chē)系“智能交通系統(tǒng)(ITS)”課題組，研究開(kāi)發(fā)日本某知名汽車(chē)公司的投資項(xiàng)目——“車(chē)道保持系統(tǒng)”

? 擔(dān)任項(xiàng)目經(jīng)理，指導(dǎo)北航ITS興趣小組的5名學(xué)生學(xué)習(xí)“車(chē)道保持系統(tǒng)”的相關(guān)原理

和技術(shù)，計(jì)劃在1年之內(nèi)實(shí)現(xiàn)車(chē)道保持系統(tǒng)的第一期項(xiàng)目

? 目前獨(dú)自一人負(fù)責(zé)第二期項(xiàng)目的圖像預(yù)處理部分

2005.7 ～ 2005.8XXXXXXX銀行柳州市分行

? 使用MX Dreamwaver開(kāi)發(fā)中國(guó)人民銀行柳州市分行網(wǎng)站，負(fù)責(zé)網(wǎng)頁(yè)界面設(shè)計(jì)

? 提議組建“排球?qū)氊惱?duì)”，成功號(hào)召各個(gè)部門(mén)、不同年齡段的將近50名銀行女職

工報(bào)名參加，組織策劃拉拉隊(duì)舞蹈動(dòng)作以及口號(hào)，成為此次銀行職工排球賽的一段佳話(huà)

? 本次實(shí)習(xí)通過(guò)學(xué)校綜合評(píng)定，等級(jí)為良好

2004.7 ～ 2004.9XXXXXXX

? 組建4人開(kāi)發(fā)小組用VB.NET開(kāi)發(fā)教務(wù)管理系統(tǒng)，僅用兩星期的時(shí)間掌握VB.NET

? 使用Microsoft project制定項(xiàng)目計(jì)劃表，并嚴(yán)格按照項(xiàng)目計(jì)劃實(shí)施，定期組織召開(kāi)小組

會(huì)議，監(jiān)督各個(gè)成員的工作進(jìn)度，并根據(jù)具體情況及時(shí)的調(diào)整計(jì)劃

? 溝通討論設(shè)計(jì)方案，交流開(kāi)發(fā)經(jīng)驗(yàn)，團(tuán)隊(duì)協(xié)作精神和專(zhuān)業(yè)技能大大提高

學(xué)?；顒?dòng)2003.5 ～ 2003.6XXXXXXX科技競(jìng)賽

? 擔(dān)任XXXXXXX軟件學(xué)院的總策劃，領(lǐng)導(dǎo)協(xié)調(diào)會(huì)場(chǎng)布置組、海報(bào)展板組、宣傳手冊(cè)組、文化衫設(shè)計(jì)組、記者組和競(jìng)賽項(xiàng)目組織組將近20人，成功完成本次賽事的籌備工作

? 創(chuàng)意性的提議采用播放DV形式活躍展場(chǎng)氣氛，并與1名同學(xué)合作策劃、拍攝、剪輯制

作DV宣傳片，因創(chuàng)意獨(dú)特而被評(píng)審老師贊賞為“實(shí)用且特別的宣傳”

? 組織2名同學(xué)，討論設(shè)計(jì)本次活動(dòng)的文化衫，前后修改方案共達(dá)10次，最終因?yàn)閯?chuàng)意

新穎、切合主題而最終被采納

? 因宣傳組織活動(dòng)開(kāi)展有序，在眾多參賽學(xué)院中表現(xiàn)突出，軟件學(xué)院榮獲本次競(jìng)賽“優(yōu)

秀集體獎(jiǎng)”一等獎(jiǎng)

曾任職務(wù)2004.9 ～ nowXXXXXXX學(xué)院文藝委員、團(tuán)支書(shū)

2002.9 ～ 2003.7XXXXXXX校學(xué)生會(huì)文藝部干事

2002.9 ～ 2004.7宣傳委員

語(yǔ)言水平

CET-4，具備良好的聽(tīng)、說(shuō)、讀、寫(xiě)能力。

第五篇：英文IT簡(jiǎn)歷resume Thomas_Griffith

Thomas R.Griffith 817.709.16318104 Mansanillo Ct, Arlington, TX 76002trgriffith@gmail.com

Information Technology Management Executive with Tremendous Leadership Experience

? Business Process Automation? Service Delivery? IT Architecture? IT Project Management

Creative, customer service focused technology strategist that solves complex business problems by determining

needs and architecting a cost effective and efficient solution.Confident and determined leader with proven expertise in leading technology professionals focused on teamwork, measured goals and coordinated actions.Technical Leadership Competencies

Strategic IT Planning… Standards Development… Technology Rightsizing… High Availability Planning… Change Management…

Business Intelligence Solutions… SLA Creation & Adherence… Application & Web Development Standardization Technology Summary Certifications:

Operating Systems:

Databases:

Languages: Servers:

Software:A+, MCSE+I, Dell Certified Server/Desktop/Laptop Windows 9X/NT/2000/2005/2008/XP Pro/2K3/Vista & Windows 7, CentOS, Linux, Unix MS SQL 2003/2005/2008 & MySQL SQL, HTML, ASP, CSS, PHP, Flash Action Script MS Active Directory, Exchange, MS SQL, IIS, Apache, Altiris, Symantec Endpoint, VMWare, BlackBerry MS Project/ Visio/Office, Radiant Aloha, Adobe, Timberline, HEAT, Siebel, Cognos, Backup Exec, Pivotal,Cisco, Watchguard, DNS, DHCP, Avaya & Nortel Telephony Systems, LAMP, WAMP

IT Experience

IT Director ? 413 HOLDINGS, LLC ? Ft Worth, TX ? Nov08 – Nov09(450 Employees, 4 Offices Nationwide)

Assimilated 5 companies’ technical assets into one centralized, standardized IT Department that acted as a Service Provider.Selected Contributions:

? Ensured SLA of 99.99% uptime on non-standard equipment by implementing Change Management and by placing critical

applications on virtualized servers running like hardware.? Reduced loss rate from undetermined to less than.5% a quarter by implementing Altiris Total Management Suite and a standard asset tracking process integrated into the employee lifecycle process.? Reduced IT costs by 25% combining hardware and software vendor to Dell Medium Business sector and implementing a standard hardware platform for all servers and end-user computing needs.? Increased available bandwidth and decreased monthly transfer costs by implementing Watchguard device that filtered web

content, enabled protocol control and reduced SPAM, virus and spyware.IT Director ? CREDIT SOLUTIONS OF AMERICA ? Addison, TX ? Oct06 – Nov08(1200 Employees, 3 offices in DFW)

Successfully led the IT Business Unit, which consisted of 3 departments(65 people);IT Systems(Network, Systems, Business

Intelligence), Development(Web & Application Development, Quality Control)and Technical Support.Selected Contributions:

? Reduced downtime from daily firefighting and reaction based support to proactive management by implementing Change Management and Emergency Response Procedures.? Decreased delivery time of development projects by 65% by implementing a standardized the Software Development Life Cycle along with a standard Object Oriented Code base and by enforcing Quality Control measures.? Improved customer service rating for internal technical support team by 35% by creating a roving Desktop Support team that acted as personal technical trainers and champions of change to the end user environment.? Increased communication and morale within the department by holding monthly motivational and information exchange departmental meetings, allowing a free environment to exchange ideas, disseminate updates on projects and

recognize achievements.http:///in/trgriffithThomas R.Griffith Resume Pg 1http:///people/Thomas-Griffith

Director of IS Services ? TRAMMELL CROW RESIDENTIAL ? Dallas, TX ? Apr02 – Oct06(2500 Employees, 25 Offices Nationwide)

Stabilized IS Services group by creating and implementing polices and procedures that improved internal customer service ratings,decreased downtime of customer facing associates and ensured fast and accurate support of critical business systems.Selected Contributions:

? Increased internal customer service ratings by 65% by researching, writing business case and then negotiating and

implementing a help desk ticketing and customer management system.? Revolutionized the support of the main mission critical business system by identifying the need for industry experienced personnel and training them on the technology instead of trying to train technical people on the nuances that experience

teaches.This is now a standard in the multi family housing industry and most of the original team-members are now running departments for other companies.? Reduced IT asset loss rate to 1% per year by implementing Asset Control Policies and an Asset Inventory Control system.? Decreased downtime and raised customer awareness of IS Systems’ status by authoring and implementing a Change

Management policy.Enterprise Systems Manager ? DATARETURN CORP ? Irving, TX ? Mar99 – Mar02(1250 Employees, 4 DataCenters worldwide)

During tenure quickly rose from Lead IIS Support Engineer to Enterprise Systems Manager due to tenacity and anything is possible attitude.Go-To guy for executive management when special or crucial projects MUST be accomplished correctly.Selected Contributions:

? Managed first project aimed at attempting to host corporate infrastructure systems.This was during the time that only

websites and SQL databases were hosted outside of the corporate infrastructure.Successfully hosted Domain, Exchange & File Servers over the internet when Microsoft told us it could not be done.? Completed, 2 months ahead of schedule, a Dedicated Support Team supporting high end customers, including build out of all equipments, staff, training and policies.? First Technical Account Manager & Dedicated Server Engineer for world’s largest free on-line learning center for ASP.? Reduced IT budget by 20% by standardizing corporate PC assets by job requirements.Outlying Site Administrator ? SOUTHLAND CORP ? Dallas, TX ? Sep98 – Mar99

Traveled around the country to regional offices managing IT servers and software.Acted as on-site Desktop Engineer while on-site.Started out as Project Lead for Point Of Sale replacement project in all 7-11 stores nationwide.Selected Contributions:

? Cut travel costs by 50% by reorganizing maintenance travel plan and schedule.IT Director & Webmaster ? KAIZEN SOLUTIONS ? Pensacola, FL ? Jun96 – June98

Managed network infrastructure, web-site design and technical support of ISP and Web Dev firm.Selected Contributions:

? Held first ringside on-line blow-by-blow chat session on RoyJonesJr.com(1997)

? Recognizing the revenue potential and website loyalty by introducing on-line socialization, created an on-line community where members could post to each other’s pages and communicate back and forth, this was 6 years prior to MySpace.Intelligence Specialist ? US NAVY ? San Diego, CA ? Aug92 – Jun96

Ensured that the Commander of the US Navy’s Third Fleet received daily briefing of intelligence matters that pertained to his area of responsibility and key world events by researching, analyzing and condensing intelligence collection data.Selected Contributions:

? Key Technical member of project to create a federally secure encrypted wide area network between surface, subsurface and

shore stations to be used by joint intelligence community.http:///in/trgriffithThomas R.Griffith Resume Pg 2http:///people/Thomas-Griffith