親愛(ài)的客戶：

您們好，感謝大家一路上對(duì)我們的信任、支持和幫助，我們才能在路上一步步前行，雖然艱難，卻也一直令我們鼓舞感動(dòng)，鼓勵(lì)我們更要遠(yuǎn)行。

彎彎月希望您們能在我們這里找到美麗找到快樂(lè)找到性福找到很多有利于自己的東西，如果能做到這些并一直堅(jiān)持下去，我們想這是對(duì)一直支持信任彎彎月客戶的最好答復(fù)，看到有些客戶的留言，對(duì)我們的服務(wù)還是滿意的，還是很支持我們的，對(duì)此我們感到欣慰。

但是最近發(fā)生了一件事情，我們?cè)谶@里公開(kāi)向您們道歉，以表我們的誠(chéng)意，也更激勵(lì)我們更好地服務(wù)大家。

前一段時(shí)間，有兩位客戶同時(shí)訂了貨，一位是北京的新客戶，他特別要求我們送貨時(shí)要送到他手里，我們決定采用ems快遞公司配送(ems送件時(shí)由客戶親自簽收)。

由于是預(yù)付款，ems快遞比一般快遞公司多出來(lái)的那部分快遞費(fèi)由我們擔(dān)負(fù)，并且我們也免費(fèi)送他一份禮物。

另一位客戶是廣東佛山的老客戶，他這是第四次買我們的產(chǎn)品，并且從來(lái)都是很信任我們預(yù)付款，我們也是盡量給予他優(yōu)惠，本想讓他早點(diǎn)收到貨物，所以給他發(fā)貨也采用了ems快遞公司。

以前采用ems公司時(shí)速度也是可以的，沒(méi)有出現(xiàn)過(guò)配送時(shí)間超長(zhǎng)的現(xiàn)象。

但這一次，送到北京客戶那里用了五天時(shí)間，客戶接受了我們的道歉，對(duì)我們表示理解，雖然也對(duì)我們的整體服務(wù)給予了好評(píng)，但還是耽誤了客戶的時(shí)間，所以在這里還是再次向他表示真誠(chéng)的歉意！

送到廣東佛山老客戶那里竟然用了九天時(shí)間！對(duì)于ems我們很生氣，多次打電話讓他們盡快送到客戶手里，但他們的回復(fù)都是千篇一律“我們會(huì)盡快配送的”。

這位老客戶對(duì)我們一直都是很支持的，幾次聯(lián)系他也對(duì)此表示諒解沒(méi)說(shuō)什么，但這次由于ems拖了這么長(zhǎng)時(shí)間，他也許也失望了吧。

由于這位客戶一直以來(lái)的信任和支持，以及此次快遞的拖延也給客戶造成了一些麻煩，我們決定將免費(fèi)送他一款他喜歡的眼罩。

因?yàn)橐郧八稍冞^(guò)。

我們認(rèn)為這是我們最真誠(chéng)的道歉，希望他還能一如既往的理解支持幫助我們。

我們發(fā)貨時(shí)，一般采用的快遞公司有全一、星辰急便、申通、ems或其它物流公司，近地方一般2-3天能到，遠(yuǎn)點(diǎn)的一般3-4天能到，更偏遠(yuǎn)的地區(qū)需要的時(shí)間更長(zhǎng)些。

此次事件的發(fā)生，雖然客戶也都表示理解，但還是給客戶帶來(lái)了不必要的麻煩，我們?cè)俅伪硎菊嬲\(chéng)的道歉！也向這兩位客戶及更多關(guān)心理解支持幫助我們的客戶表示最真誠(chéng)的感謝！常懷感恩心，常持謙虛態(tài)，我們才能在大家的支持下走得更遠(yuǎn)。

我們也將更嚴(yán)格要求，在產(chǎn)品質(zhì)量、類型、服務(wù)、速度都方面都能讓大家感到滿意，也期望著朋友們更多真誠(chéng)的意見(jiàn)和建議。

新的一年馬上就要到了，彎彎月為您們送上早早的新年祝福：愿大家合家歡樂(lè)，事事順心，心想事成，吉祥如意，未婚的早日找到美麗的另一半，已婚的婚姻更幸福美滿甜蜜。

此致

敬禮！

xxx

20xx.12.10

在圣誕和新年來(lái)臨之際，祝福你平安、快樂(lè)、幸福！

Warm greetings and best wishes for Christmas and the New Year!

致以熱烈的祝賀和良好的祝福，圣誕快樂(lè)，新年快樂(lè)。

Thinking of you and wishing you a beautiful Christmas season.美麗的圣誕節(jié)之際，謹(jǐn)致我的思念與祝福。

It seems that Christmas time is here once again, and it is time again to bring in the New Year.We wish the merriest of Christmas to you and your loved ones, and we wish you happiness and prosperity in the year ahead.圣誕節(jié)轉(zhuǎn)眼又到，又該迎接新的一年了。我們向你及你的親人們致以最美好的圣誕祝福，愿你在新的一年里事業(yè)興旺，幸福美滿！

May Christmas and the New Year be filled with happiness for you.愿你圣誕和新年幸福無(wú)盡。

A Christmas greeting and good wishes to you who is thought about all the year through.Have a beautiful Christmas and a happy New Year.始終思念你，捎來(lái)圣誕佳節(jié)最美好的祝福，祝圣誕吉祥，新年如意。

With all good wishes for a brilliant and happy Christmas season.Hope things are going all right with you.在這輝煌快樂(lè)的圣誕佳節(jié)，獻(xiàn)上一切美好的祝福！祝一切順心如意！

Here is wishing you all a Merry Christmas and a New Year bright with joy and success.祝圣誕快樂(lè)，新年充滿幸福和成功。

A Merry Christmas and a wonderful New Year.圣誕快樂(lè)，新年好！

Christmas comes but once a year.But when it comes it brings good cheer.圣誕節(jié)一年只有一次，但每次來(lái)臨都帶來(lái)喜悅。

A cheery Christmas and the New Year hold lots of happiness for you!

給你特別的祝福，愿圣誕和新年帶給你無(wú)邊的幸福、如意。

May you have the best Christmas ever.愿你度過(guò)最美好的圣誕節(jié)！Much joy to you in the up coming year.May the warmest wishes, happy thoughts and friendly greetings come at Christmas and stay with you all the year through.讓溫馨的祝愿、幸福的思念和友好的祝福，在圣誕佳節(jié)來(lái)到你身邊，伴你左右。

A Christmas greeting to cheer you from your daughters.愿女兒的圣誕祝福帶給你快樂(lè)。

At Christmas and always, may peace and love fill your heart, beauty fill your world, and contentment and joy fill your days.圣誕的祝福，平日的希冀，愿你心境祥和、充滿愛(ài)意，愿你的世界全是美滿，愿你一切稱心如意，快樂(lè)無(wú)比。

May the joy of Christmas be with you throughout the year.愿圣誕的快樂(lè)一年四季常在。

Wishing you a sparkling Christmas and bright happy New Year!May the season bring much pleasure to you.愿你的圣誕光彩奪目，愿你的新年?duì)N爛輝煌！佳節(jié)快樂(lè)！

Wishing you all the blessings of a beautiful Christmas season.愿你擁有圣誕節(jié)所有美好的祝福。

Wishing you all the happiness of the holiday season.祝節(jié)日幸福如意。

Hope all your Christmas dreams come true!

愿你所有的圣誕夢(mèng)想都成真！

Hope you enjoy the happiness of Christmas and all the trimmings.祝你享盡圣誕佳節(jié)的快樂(lè)和圣誕的禮品。

Warm hearted wishes for an old fashioned Christmas and a happy New Year filled with all your favorite things.傳統(tǒng)佳節(jié)之際，獻(xiàn)上圣誕的殷殷祝福，祝新年萬(wàn)事如意！

I wish you a gay and merry Christmas.All affection and best wishes to you and yours.以我所有的愛(ài)心與真誠(chéng)祝你及全家圣誕快樂(lè)。

In the season of joy I present my sincere wishes and kind thoughts.May the kind of Christmas outshine all the rest.在這歡樂(lè)的時(shí)節(jié)給你我最真的祝福和親切的思念，愿你今年的圣誕比往年更璀璨。

May the Christmas be a time of laughter and real enjoyment for you.Best wishes.愿圣誕不僅是你歡笑的時(shí)刻，更是你欣喜的日子。祝福你。

May the glow of Christmas candle fill your heart with peace and pleasure and make your New Year bright.Have a love filled Christmas and New Year!

愿圣誕的燭光帶給你祥和與喜悅，祝你的圣誕和新年充滿愛(ài)。

May the bright and festive glow of Christmas candle warm the days all the year through.Hoping you will have a wonderful time enjoying Christmas Day and wishing you a New Year that is happy in every way.愿明亮喜慶的圣誕燭光溫暖一年中的每個(gè)日日夜夜，祝你歡歡喜喜度圣誕，高高興興過(guò)新年！

Christmas time is here.I hope you have a wonderful New Year.May every day hold happy hours for you.圣誕來(lái)臨，祝新年快樂(lè)，愿你時(shí)時(shí)刻刻幸福歡樂(lè)！

May your Christmas be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.愿你的圣誕充滿溫馨，祥和，與親人團(tuán)聚的快樂(lè)，祝圣誕樂(lè)陶陶，新年樂(lè)無(wú)限。

Warm greetings and best wishes for happiness and good luck in the coming year.衷心祝福來(lái)年快樂(lè)、幸運(yùn)！

Christmas should be a time of banked-up fines, the scent of flowers and wine, good talk, good memories and loyalties renewed.But if all else is lacking-love will do.圣誕是這樣美好的時(shí)光：爐火熊熊，花兒芬芳，醇酒飄香，殷殷祝福，美好回憶，恩愛(ài)日新。即便沒(méi)有一切，只要有愛(ài)便足矣。

May the beauty and joy of Christmas remain with you throughout the new year!

愿圣誕美景與歡樂(lè)常伴隨你！

Christmas greetings and best wishes!

致圣誕賀忱與最美好的祝福！

Wishing you every happiness when Christmas is near, and expressing appreciation for your cares and concerns during the year.圣誕即將來(lái)臨，祝你快樂(lè)幸福，對(duì)你一年來(lái)的關(guān)心和照顧表示衷心的感謝。

Thinking of you at Christmas with a wish that is warm and sincere.Have a wonderful Christmas and joyous New Year!

以真摯熱誠(chéng)的祝福，在圣誕之際思念你。祝圣誕快樂(lè)，新年快樂(lè)！

Forget, forgive, for who may say that Christmas day may ever come to host or guest again.Touch hands!

愿知道圣誕節(jié)會(huì)不斷來(lái)臨的人們，忘卻和寬恕以往的一切不快，讓我們攜手共進(jìn)吧！

A wish for a truly merry Christmas and may the joy of Christmas linger in your heart all the year!

圣誕快樂(lè)！愿圣誕的喜悅整年縈繞你心間。

Wishing you a blessed Christmas and a New Year filled with happy surprises.祝圣誕平安，新年中有意想不到的收獲！

With the old wish that is ever new, may the greeting do its share toward making your Christmas a pleasant one.老的祝福，卻又常新，原此祝福，使你的圣誕更加愉快圓滿。

Numerous loving wishes for my wife who will always be my valuable Christmas gift and everything to me.無(wú)盡的愛(ài)戀與祝福，獻(xiàn)給我的愛(ài)妻，你永遠(yuǎn)是我珍貴的圣誕禮物和我的一切！

Christmas is the most human and kindly of season, as the month of June with sunshine and the balmy breath of roses.圣誕最有人情味，充滿仁愛(ài)的時(shí)節(jié)，它如同陽(yáng)光明媚、玫瑰吐露芬芳的六月。

Wishing you a Christmas of happy time and a New Year of happy days.愿圣誕是你快樂(lè)的時(shí)節(jié)，愿新年是你幸福的日子。外貿(mào)客戶圣誕祝福的郵件范例： Christmas Best Wishes to Customers Dear xxx

The holiday season offers us a special opportunity to extend our personal thanks to our friends，and our very best wishes for the future.And so it is that we now gather together and wish to you a very Merry Christmas and a Happy New Year.We con-sider you a good friend and extend our wishes for good health and good cheer.It is people like you who make being in business such a pleasure all year long.Our business is a source of pride to us，and with customers like you，we find going to work each day a rewarding experience.We tip our glasses to you.Thanks again for a wonderful year.Yours sincerely, ×××× ×××× China

2.給未成交客戶，Dear XX, Merry Christmas and happy New Year!The Christmas and New Year holiday is coming near once again.We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your family a Merry Christmas and a prosperous New Year.May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.It’s my honor to contact with you before, and my duty is to give you our best products and excellent service.Hope the next year is a prosperous and harvest year for both of us!Last but not least, once you have any inquiry about ****（products）in the following days, hope you could feel free to contact with us, which is much appreciated.Yours sincerely

3.給已成交客戶，My dearest, Happy Christmas and new year！!Many thanks for your contiguous supports in the past years, we wish both business snowballing in the coming years.May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated.