第一篇：高考英語(yǔ)投訴信

應(yīng)用文

投訴信

一、題型特點(diǎn)與寫作思路

1、題型特點(diǎn)

投訴信是寫信人對(duì)產(chǎn)品或服務(wù)表示不滿的信件。常用于消費(fèi)者的利益受損、正常生活和工作受到干擾等令人傷腦筋的事情。寫投訴信時(shí)，要注意寫明投訴原委，用詞要恰當(dāng)。

2、寫作思路

第一步：表明投訴原因

第二步：列舉抱怨的具體問(wèn)題，并說(shuō)明問(wèn)題帶來(lái)的后果。

第三步：提出合理的建議

二、投訴信常用詞匯與套用句型

一定要背下來(lái)的詞匯 Complain v.投訴

Disappointment n.失望 Ashamed adj.慚愧的 Dissatisfaction n.不滿 Investigate v.調(diào)查 Explanation n.解釋

一定要背下來(lái)的套用句型

1、I am writing to you to complain about...我寫信向你投訴。。

2、I wish to express my dissatisfaction/disappointment about...我想表達(dá)我對(duì)___的不滿/失望

3、I believe you will take my complaints seriously and...我相信你會(huì)認(rèn)真對(duì)待我的投訴，并且。。

4、I hope you will give due attention to this matter.希望你能對(duì)此事給予足夠的重視。

5、I hope you will kindly investigate...我希望你對(duì)____進(jìn)行調(diào)查。

6、To remedy the matter, i suggest making the following changes.為了補(bǔ)救這個(gè)問(wèn)題，我建議做出以下改變

三、模板 Dear___, I am writing to complain about ____.I’m writing this letter to notify you about a problem i am having with____.The reason for my dissatisfaction is ____.First of all,____.Second/In addition,____.(Third,____.)What’s most unacceptable is that____.Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by____.Thank you for your consideration./I look forward to you early reply.Sincerely yours, _________

第二篇：高考英語(yǔ)作文投訴信

投訴信

Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows:

First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’s

association to have your rights protected.I am looking forward to hearing good news from you.

第三篇：高考英語(yǔ)作文投訴信

高考英語(yǔ)作文投訴信范文

投訴信：湯姆在一家商店購(gòu)得劣質(zhì)商品，遂與營(yíng)業(yè)員交涉。但該營(yíng)業(yè)員對(duì)他態(tài)度粗暴，不予受理，湯姆為此向經(jīng)理寫一封投訴信。January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.To my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours，Tom

第四篇：高考英語(yǔ)應(yīng)用文專題-投訴信(lw)

投訴信

對(duì)所遇到的困擾，惡劣的服務(wù)態(tài)度，劣質(zhì)的產(chǎn)品等提出抗議和改進(jìn)的建議.內(nèi)容有理.批評(píng)有節(jié).語(yǔ)言注意點(diǎn)投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔.最后提出的解決方法應(yīng)切實(shí)可行.在表達(dá)自己的不滿時(shí),語(yǔ)言要把握分寸,不失風(fēng)度.1.說(shuō)明投訴的對(duì)象2.闡述投訴的具體原因3.表示希望投訴后能盡快得到改正 ①I am_____________(寫信人身份)。②I venture to write you a letter about_____________(抱怨內(nèi)容)。

③The focus of the complaint is_____________(抱怨內(nèi)容的核心)。④For one thing,_____________(抱怨內(nèi)容的一個(gè)方面)。⑤For another,_____________(抱怨內(nèi)容的另一方面)。

⑥Honestly speaking,_____________(客觀的評(píng)論)。⑦But_____________(抱怨產(chǎn)生的原因)。⑧All in all,There is still much room for improvement.⑨Before I take any further action,I do hope_____________(表達(dá)本人的愿望)。⑩Thank you for your time and kind consideration.【篇首句】介紹自己，說(shuō)明寫作目的：投訴。

l I’m Li Hua.I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李華。很不想給你添麻煩。但是，恐怕我不得不對(duì)你們餐館進(jìn)行投訴。l I’m writing to you to complain about...我寫信是投訴......l I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表達(dá)我對(duì)從你們公司買的羊毛圍巾的不滿。

【篇中句】說(shuō)明投訴問(wèn)題、后果，并提出合理建議。

l While I was on holiday in Hong Kong about a week ago,I bought a green shirt for 300 HK dollars in your shop,but there seems to be something wrong with it.When it's washed,it fades in color.Now I can't wear it.l 大概一周前我在香港度假的時(shí)候，我在你們店里花300港元買了一件綠色襯衫，但是看上去似乎有一些狀況。當(dāng)被洗的時(shí)候，它會(huì)掉色?，F(xiàn)在，我不能穿了。

l It arrived on time the day before yesterday.But when I checked it,I found a hole in the middle.I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按時(shí)到的。但是當(dāng)我檢查時(shí)，我發(fā)現(xiàn)中間有個(gè)洞。我很震驚，因?yàn)檫@個(gè)洞和明顯，我認(rèn)為你們不應(yīng)該忽略這個(gè)缺陷。

l I have dialed your service number for several times but it was always busy.我多次撥打你們的服務(wù)電話，但它總是占線。l Now this problem keeps worrying me.現(xiàn)在這個(gè)問(wèn)題一直在困擾我。

l To improve the situation,you can take the following measures.為了改善狀況，你們可以采取下面的措施。l Can you change a new one for me as soon as possible?你們可以盡快給我換件新的嗎？

l I insist you change a new one for me or give me a refund(退款).我堅(jiān)持你們給我換件新的或者給我退款。l How shall I send this scarf back to you?我怎么把這條圍巾寄還給你？

【篇尾句】希望給予考慮，并期待對(duì)方盡快回復(fù)。l Thanks for your consideration.感謝你的考慮。

l I hope you will give due attention to this matter.我希望你給予此事應(yīng)有的重視。l I believe you will take my complaint seriously.我相信你會(huì)認(rèn)真考慮我的投訴。l I’ll appreciate it if my demand is met.如果我的要求被滿足，我會(huì)非常感激。l I’m looking forward to your early reply.期待著你早日答復(fù)。

你是李華，兩周前你從網(wǎng)上一套書蟲(chóng)系列讀物（Bookworm Series）昨天才到貨，且包裝破損，數(shù)量不足。請(qǐng)就此向網(wǎng)店客服寫郵件投訴。要點(diǎn)如下：1.介紹購(gòu)物情況2.反映存在問(wèn)題3.提出解決方案

注意：1.詞數(shù)100詞左右2.可適當(dāng)增加細(xì)節(jié)，使行文連貫3.開(kāi)頭結(jié)尾已給出，不計(jì)入總詞 To whom it may concern, I am one of your customers.I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Sincerely, Li Hua

第五篇：高考英語(yǔ)作文：一封投訴信

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優(yōu)尼全能英語(yǔ)：高考英語(yǔ)作文：一封投訴信

假設(shè)你是李華，你在5月2日去一家商店買衣服。當(dāng)你請(qǐng)一個(gè)王姓服務(wù)員幫你找適合你的型號(hào)的衣服時(shí)，她以忙為借口讓你自己找，你說(shuō)你找不到才來(lái)讓她幫忙，她說(shuō)你找不到就說(shuō)明沒(méi)有。你對(duì)這位服務(wù)員的服務(wù)態(tài)度十分不滿，并寫信向該商店的銷售經(jīng)理投訴該服務(wù)員。

注意：

1、詞數(shù)120左右；

2、信的開(kāi)頭和結(jié)尾已為你寫好，但不計(jì)入總詞數(shù)；

3、可適當(dāng)增加細(xì)節(jié)，以使行文連貫。范文：

May 5, 2006 Dear Sales Manager, This letter is a complaint concerning the actions of one of your salespersons.On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt.When I asked a salesperson, Ms.Wang for help in finding my size, she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldn’t find one.She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.I felt that Ms Wang was rude.I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.優(yōu)尼全能英語(yǔ)提供純英式幼兒英語(yǔ)、兒童英語(yǔ)、少兒英語(yǔ)、青少兒英語(yǔ)、留學(xué)、游學(xué)英語(yǔ)培訓(xùn)課程,。趕緊登陸優(yōu)尼全能英語(yǔ)官網(wǎng)獲取免費(fèi)試聽(tīng)課程，開(kāi)始英語(yǔ)學(xué)習(xí)之旅。