第一篇：商務(wù)英語基礎(chǔ) 大綱

《商務(wù)英語基礎(chǔ)》課程教學(xué)大綱

課程名稱： 商務(wù)英語基礎(chǔ)

英文名稱：Business English Basis

課程代碼 ：（與本科人才培養(yǎng)計(jì)劃保持一致）

一、課程基本情況

1．學(xué)分 4學(xué)時(shí)： 16（理論學(xué)時(shí)：實(shí)驗(yàn)學(xué)時(shí)：0）

2．課程類別： 專業(yè)方向選修課/專業(yè)任意選修課）

3．適用專業(yè)：經(jīng)濟(jì)類專業(yè)

4．適用對(duì)象：本科

5．先修課程：

6．教材與參考書目：

教 材：《商務(wù)英語綜合教程》，蔡蕓，彭玲玲 編著，高等教育出版社出版社，2008年。參考書：《商務(wù)英語綜合教程1&2教學(xué)參考書》，蔡蕓，林潔編著，高等教育出版社，2008年；

二、課程介紹

本課程的目的是培養(yǎng)學(xué)生不僅學(xué)習(xí)語言，而且掌握步入商界時(shí)應(yīng)如何與商界人物進(jìn)行正確的交往、洽談，安排和處理好商務(wù)活動(dòng)的各個(gè)環(huán) 節(jié)，從而提高商務(wù)英語交際的基本能力，為進(jìn)一步學(xué)習(xí)后續(xù)的商務(wù)英語專業(yè)課程，畢業(yè)后成為適應(yīng)社會(huì)需要的應(yīng)用型涉外商務(wù)工作者打下堅(jiān)實(shí)的基礎(chǔ)。通過學(xué)習(xí)，學(xué) 生應(yīng)進(jìn)一步提高基本的聽、說、讀、寫、譯的能力，能夠在一般的商務(wù)活動(dòng)中基本正確地使用英語，進(jìn)行交流。

本課程是一門關(guān)于商務(wù)活動(dòng)所涉及的重點(diǎn)語言范圍，所以學(xué)生接觸的語言都是真實(shí)的，是與商務(wù)活動(dòng)緊密 相關(guān)的。同時(shí)，通過課文的學(xué)習(xí)和各種練習(xí)的實(shí)踐，達(dá)到擴(kuò)大學(xué)生專業(yè)知識(shí)面，以及鞏固和提高學(xué)生運(yùn)用英語的能力及水平。

《商務(wù)英語基礎(chǔ)》課是一門選修課程，講授 商務(wù)英語語言知識(shí)和商務(wù)英語實(shí)際操作，達(dá)到提高學(xué)生英語語言知識(shí)的增長(zhǎng)和應(yīng)用能力的目的。

通過本課程的學(xué)習(xí)，我們的實(shí)際目標(biāo)是：第一，能夠切實(shí)的提高商務(wù)英語的水平（包括聽，說，讀，寫等）。第二，能夠進(jìn)行具體的商務(wù)活動(dòng)。學(xué)習(xí)本課程的學(xué)習(xí)要注意語言的實(shí)踐，掌握商務(wù)活動(dòng)中的常用句型和表 達(dá)用語，從寒暄，到打電話，到進(jìn)行商務(wù)談判等。通過學(xué)習(xí)和實(shí)踐，相信學(xué)員將能在實(shí)際的工作生活中運(yùn)用本課程所學(xué)到的地道的英語進(jìn)行成功的商務(wù)活動(dòng)。

本課程主要采用案例教學(xué)與學(xué)生課外閱讀相結(jié)合，多聯(lián)系實(shí)際，注重實(shí)際操作，以教師主講理論，分析案例為主，輔以學(xué)生模擬，小組討論，專人報(bào)告，教師講評(píng)和及時(shí)歸納等，以理論指導(dǎo)實(shí)踐，以實(shí)踐檢驗(yàn)理論，以案例引導(dǎo)歸納，在模擬操作中開展教學(xué)。采用課堂傳統(tǒng)教學(xué)與多媒體教學(xué)相結(jié)合的教學(xué)手段，同時(shí)使用網(wǎng)絡(luò)共享教學(xué)資源，進(jìn)行Case調(diào)研與分析。

三、課程內(nèi)容、學(xué)時(shí)分配及教學(xué)基本要求

第一章（單元）Company and Corporate Missions（共4學(xué)時(shí)）

（一）教學(xué)內(nèi)容：

第一節(jié)Company and Corporate Missions

知識(shí)要點(diǎn)：The manager and management style vs.company

第二節(jié)People and Market: Population and Economy

知識(shí)要點(diǎn)：How auditors, directors, and lawyers are asserting their power.教學(xué)重點(diǎn)：在英語論述中學(xué)習(xí)商務(wù)行為中的知識(shí)想象力。

教學(xué)難點(diǎn)：在英語論述中學(xué)習(xí)如何在商務(wù)行為中合理運(yùn)用 知識(shí)想象力。

（二）教學(xué)基本要求：

1、了解一些公司各部門和各職位名稱，理解人口與市場(chǎng)的關(guān)系，懂得經(jīng)濟(jì)領(lǐng)域里的英語詞匯，掌握不同的商業(yè)管理風(fēng)格，熟練掌握如何猜詞。

2、了解創(chuàng)設(shè)情景或語境習(xí)得語言詞匯的方法，初步掌握在不同語境下記單詞的方法，掌握英文書信的寫法，熟練掌握通過猜詞提高閱讀速度和理解能力的方法。

第二章（單元）People and Market: Population and Economy（共4學(xué)時(shí)）

（一）教學(xué)內(nèi)容：

第一節(jié)Consumer Behavior

知識(shí)要點(diǎn)：Insightful look into the studies of the factors led to global inequality

第二節(jié)Competition vs.Corporation

知識(shí)要點(diǎn)：How to keep the competitive advantages for those giant Eastern companies while

they are outsourcing their R&D

教學(xué)重點(diǎn)：在英語論述中學(xué)習(xí)如何獲取商務(wù)知識(shí)

教學(xué)難點(diǎn)：在英語論述中學(xué)習(xí)如何在商務(wù)學(xué)習(xí)中獲得發(fā)展

（二）教學(xué)基本要求：

1、了解商業(yè)競(jìng)爭(zhēng)的規(guī)律，理解商業(yè)運(yùn)行的機(jī)制，懂得消費(fèi)者的權(quán)力，掌握英文商務(wù)溝通的基本用語，熟練掌握如何記會(huì)議筆記。

2、了解分類歸納記憶單詞的方法，初步掌握判斷詞性和分類的方法，掌握英文商務(wù)溝通技巧，熟練掌握通過記筆記提高閱讀速度和理解能力的方法。

第三章（單元）New Technology: Internet and Companies（共4學(xué)時(shí)）

（一）教學(xué)內(nèi)容：

第一節(jié)Internet security and the changes Internet bring about

知識(shí)要點(diǎn)：How to keep your information transferring online safe or how to make your emails or websites trusted.第二節(jié) Money Matters

知識(shí)要點(diǎn)：Overall vie of the world investment market and Asian financial situation 教學(xué)重點(diǎn)：在英語論述中學(xué)習(xí)商務(wù)組織如何從因特網(wǎng)中獲 得信息。

教學(xué)難點(diǎn)：在英語論述中學(xué)習(xí)商務(wù)組織從因特網(wǎng)中獲得信 息后，如何對(duì)其進(jìn)行分析利用。

（二）教學(xué)基本要求：

1、了解一些金融方面的背景知識(shí)，理解網(wǎng)絡(luò)信息的安全隱患，懂得初級(jí)的投資和財(cái)務(wù)管理知識(shí)，掌握英文金融詞匯，熟練掌握網(wǎng)絡(luò)英語。

2、了解聯(lián)想記憶單詞的方法，初步掌握同義詞和反義詞聯(lián)想記單詞的方法，掌握英文投資書的寫法，熟練掌握通過關(guān)鍵詞提高閱讀速度和理解能力的方法。

第四章（單元）Promotional Issues（共4學(xué)時(shí)）

（一）教學(xué)內(nèi)容：

第一節(jié)Promotion and technological advances

知識(shí)要點(diǎn)：New ways of promotion in marketing

第二節(jié)：Legal Issues

知識(shí)要點(diǎn)：legal issues in the U.S.教學(xué)重點(diǎn)：在英語論述中學(xué)習(xí)怎樣做到具有強(qiáng)烈的職業(yè)使 命感。

教學(xué)難點(diǎn)：在英語論述中學(xué)習(xí)如何理解積極參與世事則可 獲得更多商機(jī)。

（二）教學(xué)基本要求：

1、了解廣告對(duì)我們生活的影響，理解廣告的好處和弊端，能聽懂關(guān)于國(guó)家和語言的討論和對(duì)話，掌握英文個(gè)人廣告的基本用語，熟練掌握運(yùn)用語義群進(jìn)行閱讀

2、了解詞類之間轉(zhuǎn)換的方法，初步掌握名詞和動(dòng)詞轉(zhuǎn)換成形容詞的方法，掌握英文個(gè)人廣告的寫法，熟練掌握運(yùn)用語義群來提高閱讀速度和能力的方法

四、課內(nèi)實(shí)驗(yàn)、實(shí)踐環(huán)節(jié)及要求

無

五、考核辦法

1.考核方式：（考查）

2.考核形式：（論文）

3.成績(jī)核定：課程成績(jī)＝平時(shí)（％）+期中（％）+期末（％）

大綱制訂人：課程負(fù)責(zé)人大綱審定人：學(xué)院專家

大綱批準(zhǔn)人：院長(zhǎng)

注：（1）頁面設(shè)置為 紙型：A4；頁邊距：上2.5cm，下2.5cm，左2.5cm，右2.5cm。

（2）正文為宋體，5號(hào)字。標(biāo)題、正文的字體及字號(hào)嚴(yán)格按照樣本要求；標(biāo)點(diǎn)符號(hào)要在全角狀態(tài)下錄入。

（3）正文行距為：1.25倍。段前段后間距均設(shè)為0。

第二篇：國(guó)際商務(wù)英語寫作大綱

國(guó)際商務(wù)函電

(INTERNATIONAL BUSINESS CORRESPONDENCE)

教學(xué)大綱

一、編寫說明

（一）課程的性質(zhì)、任務(wù)

《國(guó)際商務(wù)函電》國(guó)際經(jīng)濟(jì)與貿(mào)易專業(yè)的一門核心課程。

本課程的主要任務(wù)是：通過涉外商務(wù)和進(jìn)出口業(yè)務(wù)各主要環(huán)節(jié)所涉及的代表性函電，系統(tǒng)介紹了國(guó)際商務(wù)英語函電的寫作特點(diǎn)、寫作技巧和專業(yè)詞匯，并通過與課文內(nèi)容緊密聯(lián)系的練習(xí)，訓(xùn)練學(xué)生正確使用信函常用詞匯和句型，熟練翻譯和撰寫國(guó)際商務(wù)信函，為學(xué)生畢業(yè)后從事涉外經(jīng)貿(mào)實(shí)際工作打下一定的基礎(chǔ)。

（二）課程的目的、要求

本課程主要是為了使學(xué)生掌握涉外經(jīng)貿(mào)工作中商務(wù)信函的寫作特點(diǎn)和寫作技巧，以適應(yīng)國(guó)際商務(wù)過程中與國(guó)外客戶進(jìn)行聯(lián)絡(luò)的實(shí)際業(yè)務(wù)需要。通過本課程的學(xué)習(xí)，要求學(xué)生掌握商務(wù)信函及外貿(mào)函電的基本格式、基本語言風(fēng)格、商業(yè)詞匯的運(yùn)用、商務(wù)內(nèi)容的解讀、商務(wù)函電的翻譯和寫作等?？紤]到《國(guó)際商務(wù)函電》課程是一門實(shí)踐性很強(qiáng)的課程，在教學(xué)中應(yīng)注意以下各點(diǎn)：

1． 緊密聯(lián)系國(guó)際市場(chǎng)和我國(guó)外貿(mào)實(shí)際進(jìn)行教學(xué)，并不斷更新和充實(shí)教學(xué)內(nèi)容，使之適應(yīng)對(duì)外貿(mào)易新發(fā)展的需要。

2．貫徹啟發(fā)式教學(xué)方式，避免注入式，重視案例教學(xué)和平時(shí)練習(xí)，并結(jié)合實(shí)習(xí)、參觀，以增加學(xué)生感性認(rèn)識(shí)，擴(kuò)大視野，提高學(xué)生的理解能力和操作能力。

（三）與相關(guān)課程的關(guān)系

本課程的先行課是《國(guó)際商法》、《國(guó)際貿(mào)易實(shí)務(wù)》等。

（四）課程體例

本課程由兩大部分構(gòu)成，第一部分（PartⅠ）Basic Knowledge of International Business Letters，主要介紹有關(guān)國(guó)際商務(wù)信函的基礎(chǔ)知識(shí)； 第二部分（PartⅡ）Business Letters in International Trade，主要介紹進(jìn)出口貿(mào)易各主要環(huán)節(jié)所涉及的各種函電。其中，第二部分又分為兩章，第一章 Negotiation of The Contract，共包括四節(jié)課的內(nèi)容；第二章 Execution of The

Contract，共包括六節(jié)的內(nèi)容。全書根據(jù)外貿(mào)業(yè)務(wù)的具體環(huán)節(jié)劃分為不同的內(nèi)容，其中涵蓋了建立貿(mào)易關(guān)系、詢盤、報(bào)價(jià)、還盤、訂貨、催證、改證、催裝、裝船通知、保險(xiǎn)、索賠理賠等各個(gè)階段。每個(gè)部分里又分別根據(jù)交易的實(shí)際情況，設(shè)計(jì)了信函來往的情況，使信函的來往更加符合貿(mào)易業(yè)務(wù)的實(shí)際情況，同時(shí)可以使學(xué)生在學(xué)習(xí)本課程的同時(shí)對(duì)外貿(mào)業(yè)務(wù)的基本情況產(chǎn)生更加深刻的了解。另外，課程的每一課都附有練習(xí)，使學(xué)生通過練習(xí)加深對(duì)課程內(nèi)容的掌握。

（五）適用對(duì)象

本教學(xué)大綱的編寫內(nèi)容主要適用于國(guó)際經(jīng)濟(jì)與貿(mào)易專業(yè)高職類學(xué)生。其他專業(yè)或其他層次的教學(xué)，可根據(jù)各自的培養(yǎng)目標(biāo)和要求作適當(dāng)調(diào)整。

二、主要章節(jié)內(nèi)容

1、PartⅠ Basic Knowledge of International Business Letters主要介紹有關(guān)國(guó)際商務(wù)信函的基礎(chǔ)知識(shí)和商務(wù)信函所具備的共同特征。

2、PartⅡ Business Letters in International Trade，主要介紹進(jìn)出口貿(mào)易各主要環(huán)節(jié)所涉及的各種函電。分為兩章：

(1)Chapter One Negotiation of The Contract,共包括四節(jié)課的內(nèi)容； Lesson 1 Establishing Business Relations。建交信函的寫作內(nèi)容、寫作方法及相關(guān)句型和詞匯。

Lesson 2 Enquiries & Reply。詢盤信函的翻譯和寫作、相關(guān)句型和詞匯。

Lesson 3 Offers & Counter Offers報(bào)盤和還盤信函的翻譯和寫作內(nèi)容、方法、相關(guān)句型和詞匯。

Lesson 4 Sales Promotion 促銷信函的作用、用途及相關(guān)寫作、句型、詞匯 Lesson 5 Conclusion of Business。成交信函的寫作、訂單、形式發(fā)票和合同的翻譯和寫作、相關(guān)句型和詞匯。

(2)Chapter Two Execution of The Contract，共包括七節(jié)課的內(nèi)容：

Lesson 6 Terms of Payment。與支付條款有關(guān)的各類信函的翻譯和寫作、相關(guān)句型和詞匯。

Lesson 7 Establishment of L/C and Amendment。信用證的開立和修改信函寫作、相關(guān)句型和詞匯。

Lesson 8 Packing and Shipment。與包裝和裝運(yùn)相關(guān)的信函翻譯與寫作、相關(guān)句型和詞匯。

Lesson 9 Insurance。與保險(xiǎn)有關(guān)的信函翻譯和寫作，投保、保險(xiǎn)條款、險(xiǎn)別等專業(yè)術(shù)語的表達(dá)方法。

Lesson 10 Complaints and Claims。投訴和索賠的寫作內(nèi)容、方法、相關(guān)句型和詞匯。

Lesson 11 Agency。代理業(yè)務(wù)信函的寫作和翻譯。

Lesson 12 Invitation to Bid and Bids。招標(biāo)投標(biāo)業(yè)務(wù)信函的翻譯和寫作。附錄： Modes of Modern Communications(主要介紹FAX和EMAIL)

三、編寫體例

1．以上每章包括：

（1）引言，聯(lián)系外貿(mào)實(shí)務(wù)，對(duì)本章內(nèi)容作一個(gè)簡(jiǎn)單概括。

（2）每章學(xué)習(xí)目標(biāo)或?qū)W習(xí)任務(wù)；

（3）每章小結(jié)

2．以上每節(jié)包括：

（1）寫作要求，或各部分的主要內(nèi)容，一般情況下的常用格式；

（2）所授課程，包括：例文（盡量全、新）；注釋；練習(xí)（關(guān)于專業(yè)詞匯、句型和函電的中英文互譯、情景寫作練習(xí)，其中情景寫作練習(xí)可作適當(dāng)提示，如背景材料、學(xué)生任務(wù)和寫作實(shí)踐）

（3）最好有參考書目或引用資料出處

四、章節(jié)細(xì)目

PartⅠ Basic Knowledge of International Business Letters

Chapter One Basic Knowledge of English Writing國(guó)際商務(wù)信函寫作的基礎(chǔ)知識(shí)

1．學(xué)習(xí)目標(biāo)：使學(xué)生掌握英語寫作的基礎(chǔ)知識(shí)。

2．?dāng)?shù)字、日期、貨幣、名稱、信封等的英文寫法

3．練習(xí)

4．小結(jié)

Chapter Two Basic Knowledge of International Business Letters國(guó)際商務(wù)信函的基礎(chǔ)知識(shí)。

1．學(xué)習(xí)目標(biāo)：

2．商務(wù)信函的基礎(chǔ)知識(shí)

3．名片、邀請(qǐng)函、感謝信等例信

4．練習(xí)

5．小結(jié)

PartⅡ Business Letters in International Trade Chapter One Negotiation of The Contract

1．Introduction

2．學(xué)習(xí)目標(biāo)：使學(xué)生了解商務(wù)合同議定的過程，并學(xué)會(huì)相關(guān)信函的寫作。Lesson 1 Establishing Business Relations（建交信函的寫作內(nèi)容、寫作方法及相關(guān)句型和詞匯。）

（1）寫作要求

（2）例信（3－5篇）

（3）注釋

（4）練習(xí)

（5）資料出處

Lesson 2 Enquiries & Reply（詢盤信函的翻譯和寫作、相關(guān)句型和詞匯）Lesson 3 Offers & Counter Offers（報(bào)盤和還盤信函的翻譯和寫作內(nèi)容、方法、相關(guān)句型和詞匯）

Lesson 4 Sales Promotion（促銷信函的作用、用途及相關(guān)寫作、句型、詞匯）Lesson 5 Conclusion of Business（成交信函的寫作、訂單、形式發(fā)票和合同的翻譯和寫作、相關(guān)句型和詞匯）

參考書目

1．陳亞麗編著：《英文商務(wù)寫作——案例分析與實(shí)踐》，天津大學(xué)出版社，2004

2．賈琰主編：《實(shí)用商務(wù)英語文函寫作》，化學(xué)工業(yè)出版社，2004

3．陳祥國(guó)主編：《國(guó)際商務(wù)函電》，中國(guó)對(duì)外經(jīng)濟(jì)貿(mào)易出版社，2003

4．鄭敏編著：《商務(wù)英語函電與合同》，清華出版社、北京交通大學(xué)出版社，2005

5．方寧、王維平主編：《商務(wù)英語函電》，浙江大學(xué)出版社，2004

6．劉慧俠、賈釗主編：《外貿(mào)函電》，科學(xué)出版社，2004

7．王乃彥主編：《外貿(mào)英語函電》，中國(guó)對(duì)外貿(mào)易出版社，2002

第三篇：商務(wù)英語基礎(chǔ)翻譯題

Unit 1 1.遠(yuǎn)處松林覆蓋的群山沐浴在一種不知來自何處的略帶紫光里.In the distance, mountains covered by pines were bathed in greenish purple light that seemed to comefrom nowhere.2.電影散場(chǎng)時(shí)，電影院出口人流熙熙攘攘，人們都紛紛涌出影院往家趕去。

When the movie over, the exit of the cinema was aswarm with people, and everyone poured forth and made for their home.3.她在用錢方面相當(dāng)謹(jǐn)慎，總是偷偷把錢藏在床底下。

She is cautious about(spending)money, and always secretes it away under the bed.4.經(jīng)過一周只有面包和豆子的貧困生后，他發(fā)現(xiàn)自己很難抵御這頓豐盛晚宴的誘惑。

After a weeks’s meager life of bread and beans, he found it hard to resist the sumptuous dinner.5.很多家長(zhǎng)對(duì)孩子長(zhǎng)大獨(dú)立都懷有一種欣慰中交織著難過的復(fù)雜心情，可能是由于嫉妒孩子們擁有遠(yuǎn)離自己的生活，希望能完全擁有孩子。

Many parents harbor a mixed feeling of happiness threaded with sadness towards their children’s growing up and independence, maybe because they are jealous of their children’s life away fromthem, and wish to have their children all to themselves Unit 2

1.如果不處理好雙方相互沖突的需求、孩子、事業(yè)、家務(wù)、醫(yī)生帳單等瑣碎事情，婚姻是夫妻幸福、孩子安全、社會(huì)穩(wěn)定的源泉這種說法只不過是空談而已.If the trivial things such as clashing needs, kids,career, housework, doctor’s bill etc.can’t be dealt with, its just a palaver about marriage as a source of bless for the couple, security for the kids and societal stability.2.女人婚后成為男人心理和身體健康的管家，因?yàn)槠拮訒?huì)定期督促丈夫去體檢。

Women become the mans mental-and-physical housekeepers after marriage, because the wives would prod the husband to have a physical examination regularly.3.結(jié)婚不僅可以減少抽煙、酗酒和情緒問題，還有助于減輕壓力，避免高血壓、緊張性頭痛等，促進(jìn)身體健康。

Marriage can not only reduce the problem of smoking, drinking and emotional ills, but also help to lessen stress, circumvent high blood pressure, tension headaches etc, and improve physical health.4.婚姻所帶來的好處是有性別差異的，比如，只有

延長(zhǎng)壽命、減少癌癥死亡率的作用對(duì)男性更明顯，而不幸福的婚姻對(duì)女性的傷害更大一些.There are differences between the sexes in the benefits of marriage, for instance, only the maritally satisfied women can get relief when they come back home after a busy day at work as men do.The life-lengthening power of marriage and the lower cancer-death incidence are more obvious to men, while an unhappy marriage can do more harm to women.5.喪偶的人往往會(huì)情感失調(diào)，因?yàn)樗齻兊拇竽X無法適應(yīng)曾作為他們感情調(diào)節(jié)策略一部分的另一個(gè)人的突然去世。

The bereaved may tend to be dysregulated, because their brains are not used to the sudden pass-away of the other person who used to be part of their emotional-regulation strategy.Unit3 1.由于法案將會(huì)直接對(duì)他們未來的就業(yè)產(chǎn)生負(fù)面影響，年輕人是這次抗議的主要參與者。

Young people were the primary participants in the protests as the bill would have directly affect their future career in a negative way.2.新的就業(yè)法案在政界各層觸發(fā)了辯論，同時(shí)引起大規(guī)模學(xué)生走上街頭抗議和工人罷工。The CPE sparked debates among different political classes, and drewmassive protests from students in the streets and strike from workers.3.支持者宣稱事業(yè)部分是由復(fù)雜和不容變更的勞動(dòng)法所致，他們認(rèn)為這些法律還阻礙企業(yè)的設(shè)立和擴(kuò)張，使經(jīng)濟(jì)增長(zhǎng)維持在低水平.Supports claim that unemployment is partially caused by the complex and inflexible labor laws which they believe have also helped keep economic growth at low level by discouraging business foundation and expansion.4.希拉克總統(tǒng)宣布，他將要求政府準(zhǔn)備一項(xiàng)新的法案，其中包括兩處修改：試用期降低至一年，另外雇主必須提供解雇緣由。

President Chiral announced that he would ask the government to prepare a new law including two modifications: the trial period would be reduced to one year, and employers would now have to give a reason for the dismissal of the employment.5.最低工資最初是為了抑制制造業(yè)中血汗工廠的激增而提出的一種管理方法。

Minimum wages were first proposed as a way to curb the surge of sweatshops in manufacturing.Unit 4 1,大難不死可以使你更堅(jiān)強(qiáng)。創(chuàng)傷后帶來的壓力絕不是唯一后果。What doesn't kill you can actually make you stronger.Post-traumatic stress is far from the only possible outcome.2.這種對(duì)美好生活的更為寬泛的定義是一種深深地滿足感和他人深刻關(guān)系的融合。

The broader definition of good living blends deep satisfaction and a profound connection to others.3.為了度過充實(shí)的人生，安寧、無憂的生活是不夠的，我們也需要成長(zhǎng)-有時(shí)是成長(zhǎng)的痛苦。To live a full human life ,a tranquil carefree existence is not enough.We also need to grow-and sometimes growing hurts.4.結(jié)果是一些遭受痛苦最多的人可能對(duì)生活最有發(fā)言權(quán)。It turns out that some of the people who have suffered the most have the most to tell us about life.5.想要找到通過逆境成長(zhǎng)的更普通的例子，看看生活中最大的挑戰(zhàn)之一：為人父母。

For a more common example ity,look to one of life's ing.of growth through biggest challenges adversparent

第四篇：商務(wù)英語寫作大綱

寫作目的(writing purpose)受眾/讀者(audience)構(gòu)思過程(thought process)演繹式組織模式

(deductive organizational patterns)歸納式組織模式

(inductive organizational patterns)

直接組織模式(direct organizational patterns)間接組織模式

(indirect organizational patterns)寫作修改的3個(gè)步驟

(three distinct stages of revision: adding on;moving around;cutting out)

管理溝通(managerial communication)組織溝通(organizational communication)人際關(guān)系與團(tuán)隊(duì)建設(shè)

(human relationships and team building)銷售溝通(sales communication)商務(wù)文件(business documentation)國(guó)際交流（跨文化交際）

(international communication/ intercultural communication)

表達(dá)式寫作(expressive writing)溝通式寫作(communicative writing)簡(jiǎn)潔風(fēng)格(clarity)簡(jiǎn)易風(fēng)格

(the plain style)簡(jiǎn)明風(fēng)格(concision)附件說明信函(cover letters of résumé)3類求職信函

(three general types of cover letters for job applications: the application letter;the prospecting letter;networking letter)后續(xù)詢問信函(follow-up letter)致謝信函(thank-you letter)

謝絕工作回復(fù)(job rejection letter)接受工作回復(fù)(job acceptance letter)辭職信函(resignation letter)告別信函(farewell letter)

常見履歷表格式(common résumé formats)： 按年月順序(chronological résumé format)按任職順序(functional résumé format)復(fù)合式(combination résumé format)簡(jiǎn)短文件(short document)

信息咨詢函(message to obtain information)談判便函(messages that negotiate)說服溝通便函(persuasive messages)

商務(wù)便函的特征（8C）：清晰性（clarity）正確性（correctness）具體性（concreteness）完整性（completeness）周到性（consideration）禮貌性（courtesy）簡(jiǎn)潔性（conciseness）一致性（coherence）

商務(wù)備忘錄版式(format of a business memo)商務(wù)備忘錄功能

(function of a business memo)信函結(jié)構(gòu)(structure of a letter)

信件和信封格式(styles of letter and envelop)會(huì)議紀(jì)要(minutes)逐字記錄(verbatim minutes)決議記錄(minutes of resolution)陳述記錄(minutes of narration)

記錄內(nèi)容版式(minutes’ content format)會(huì)議議程(meeting agenda)會(huì)議籌劃(meeting preparations)會(huì)議程序（3個(gè)環(huán)節(jié)）

(meeting process: planning & preparing, conducting, and following-up)

會(huì)議后續(xù)工作(follow-up activities)

后續(xù)文案職責(zé)(accountability of follow-ups)書面發(fā)言寫作策略

(writing strategies for business presentation)書面發(fā)言的材料組織

(wring organization for business presentation)書面發(fā)言用語

(language used in a presentation)書面發(fā)言避諱用語

(language avoided in a presentation)人際溝通的功能

(functions of interpersonal communication)人際溝通的目的(purpose of interpersonal communication)人際溝通的4個(gè)階段

(four general stages in interpersonal communication)

團(tuán)隊(duì)的特征(group characteristics)團(tuán)隊(duì)的角色(group roles)團(tuán)隊(duì)影響力(group influence)溝通結(jié)構(gòu)(communication structures)企業(yè)前景(vision)企業(yè)使命(mission)

企業(yè)價(jià)值觀(corporate values)企業(yè)目標(biāo)(goal)戰(zhàn)略計(jì)劃(strategies)政策與流程(policies and procedures)業(yè)務(wù)流程的構(gòu)成要素（15個(gè)）(content of procedures)業(yè)務(wù)流程的版式及內(nèi)容(format of a procedure)商務(wù)文件的層次結(jié)構(gòu)（3個(gè)）(tiers of documentation)ISO 9000 質(zhì)量體系(ISO 9000 Quality System)商務(wù)藍(lán)皮書(blueprint)

商務(wù)計(jì)劃書(business plan)戰(zhàn)略性計(jì)劃書(strategic plan)戰(zhàn)術(shù)性計(jì)劃書(tactical plan)操作性計(jì)劃書(operational plan)操作性管理(operational control)戰(zhàn)術(shù)性管理(tactical control)戰(zhàn)略性管理(strategic control)商務(wù)背景(business background)市場(chǎng)計(jì)劃(marketing plan)財(cái)務(wù)預(yù)測(cè)(financial projections)行動(dòng)計(jì)劃(action plans)商務(wù)提案(business proposal)內(nèi)部提案(internal proposal)外部提案(external proposal)招標(biāo)提案(solicited proposal)非招標(biāo)提案(unsolicited proposal)提案寫作的簡(jiǎn)單模式

(simple form for proposal writing)提案寫作的復(fù)雜模式

(detailed form for proposal writing)外部提案的結(jié)構(gòu)要素（6個(gè)）

(elements of the external proposal: introduction;problem identified and defined;objective & goal set;solutions proposed;implementation & measuring;costs and timeframe estimated)內(nèi)部提案模式的內(nèi)容版式

(content format of internal proposal)征集提案(Request for Proposal, RFP)征集啟示的基本要素(basic components of a RFP)提案評(píng)估(proposal evaluation)議程報(bào)告(agenda)行程安排(itinerary)

費(fèi)用支出報(bào)告(expense reports)

項(xiàng)目進(jìn)程報(bào)告(progress report)

人事評(píng)估報(bào)告(personnel evaluation)第一手資料來源(primary sources)第二手資料來源(secondary sources)引證信息(documenting information)解析數(shù)據(jù)(interpreting data)

常規(guī)商務(wù)報(bào)告(routine reports)

任務(wù)報(bào)告(task reports)

條目清單功能(itemized lists)

圖表輔助功能(graphic aids)

標(biāo)題的功能(headings)

協(xié)議的本質(zhì)(essence of a deal)

合同的修訂(contractual modifications)違約與補(bǔ)償(breach of contract and remedy)律師費(fèi)用條款(attorneys fees clause)合同免責(zé)(escape from contract)

第三方簽字(third party signature)合同追加條款(contract rider)

合同授權(quán)(authorization)

商務(wù)談判(contract negotiation)

合同起草(contract drafting)

合同實(shí)施(execution)

合同終止(closeout)

合同(contract)合同有效性(validity of contracts)

要約(offer)接受(acceptance)

法定權(quán)力(capacity)

Sales contracts 買賣合同

Contracts for supply of power ,water,gas or heat 供應(yīng)電、水、氣、熱力合同

Contracts for loan of money 借款合同 Leasing contracts 租賃合同F(xiàn)inancial leasing contracts 承攬合同Contracts for construction projects建設(shè)工程合同Carriage contracts運(yùn)輸合同Technology contracts 技術(shù)合同Safekeeping contracts 保管合同Warehousing contracts 倉(cāng)庫(kù)合同Agency appointment contracts 委托合同Trading-trust contracts行紀(jì)合同Brokerage contracts居間合同

第五篇：商務(wù)英語基礎(chǔ)口語對(duì)話

Simulated Exercise 1 Mr.Jeffrey is making a call to Oriental Corporation from Sydney, Australia.He has no idea of the quote basis of Oriental Corporation and doesn't think the quote reasonable.Mr.Lu, the sales manager, answers the phone, making explanations to Mr.Jeffrey.Lu: Hello, this is Oriental Corporation, Mr.Lu speaking, may I help you? Jeffrey: Hi, I am Ben Jeffrey, we met at Guangzhou Trade Fair last month.Lu: Oh!Hello, Mr.Jeffrey, how have you been? J: I’ m fine, thank you.I’m calling to discuss the quote basis of your company with you? Lu: OK.What do you think of it? J: I have no idea of it, could you tell me the specification? Lu: Of course.May I have you specific inquiry? J: We’re planning to place an order for 500 bales.So, what’s the price? Lu:I’d like to give you the lowest price of 1500＄ per bale FOB Sydney.J: Oh, I don’t think it is reasonable, after all, we have cooperated many times.Lu: I know, it is just for this reason that I try my best to give you a lower price.J: I was wondering whether you could give us a discount.You know, discount will encourage us to push the sales of your products.Lu: If the order was for a large quantity, say, 1000 bales, we will give you a 4 percent discount.J: That’s great.I will discuss it with my boss and then ring you for another talk.Lu: OK, please call me at any time.Simulated Exercise 2 Mark, manager of the Sourcing Department of Bestseller Company(a competitive clothing company), is answering a call from Janet Hung, the supplier, who is trying to recommend their new clothing materials.J: Hello, I’d like speak to Mark, please? M: This is Mark speaking, who’s that?

J: Hello, this is Janet Hung from London, we met at the Guangzhou Trade Fair last month.M: Oh, hello, how have you been? J: I’m fine, thank you.I’m calling to you for recommending our new clothing materials.M: Well, what the new materials are? J: There are three materials this time: acrylic, modal and flannel.Which particular items are you interested in? M: What about the flannel? J: This material is very soft and warm.It is very comfortable for people to wear.What’s more, it has a big market potential in the coming winter.M: What’s the quotation of this? J: 90$ per bale.M: Oh, I am sorry to say that it’s rather stiff.Could you give us a discount? J: Sure, if you place an order over 500 bales, I will give you a 5% discount.M: OK.I will discuss it with my boss and then ring you for another talk.J:Great, please call me at any time.Simulated Exercise 3 The clerk tells the client that no other terms of payment are accepted but Letter of Credit.But the client is reluctant to open a Letter of Credit because his order is not a large one and opening a Letter of Credit is really complicated to him.They are making negotiations over this problem and finally they work out a solution which satisfies both parties.Client: Well, we’ve settled the problem on price, quality and quantity.Now what about the terms of payment? Clerk: We only accept payment by irrevocable letter of credit payable against shipping documents.Client: I see.Could you make an exception and accept D/A or D/P? Clerk: I am afraid not.We insist on a letter of credit.Client: To tell you the truth, a letter of credit will increase the cost of my import.And it also inconvenient for us.Clerk: Oh, sorry.I can’t be of my help in that respect.Client: Also, there will be bank charges in connection with the credit.It will help me greatly if you could accept D/A or D/P.It makes no difference to you, but it does to me.Clerk: Well, you must know the importance that a letter of credit means to the exporter.Client: I know, but in view of our long-standing partnership, could you give me some convenience? Clerk: I am so sorry.We haven’t accepted other terms of payment.If not, you can consider to reduce your order.Client: Oh no, I won’t reduce my order.I’ll take the full quantity you offer, and I’ll arrange for the L/C to be opened in your favor.Clerk: That’s be fine.Thanks for your understanding of our payment policy.Simulated Exercise 4 Richard talks with Min Fang about the packing after having settled an order of another 180000 pairs of shoes.M: Thanks for your support to place such a big order.R:You’re welcome, after all, we have a long-standing partnership.Now could we discuss the package of the shoes? M: Sure.You can choose bulk packing, inner packing, carton packing and fiber board packing.R:So many choices that I am hard to make a decision.Could you give me a suggestion? M: Generally, we provide the inner packing and carton packing.I’d like to show you a sample.R:Yeah, that looks beautiful and economical.M: Do you have special requirements? If so, we can make it based on your instructions.R: What size is the inner packing? M: It depends on the size of shoes.R: OK, do you have anything to reinforce them? M: Yes, of course.We’ll strengthen them with plastic straps.R: That would be fine.I’ll take this package.M: OK.Hope this is a pleasant cooperation.Simulated Exercise 5 Mr.Oswald is making a complaint about the poor quality of the computers they purchased from ABC Company.Mr.Lee, a customer service clerk for ABC Company, is receiving him.Lee: Morning, this is ABC Company, may I help you? Oswald: I have a complain to make.Lee: May I know your name? Oswald: Mr.Oswald.Lee: What’s the matter, Mr.Oswald? Oswald: I have to complain about the poor quality of the computers we bought from your company.Lee: Well , could you tell me the specification? Oswald: We found the quality of the computers is not in conformity with what we stipulated in the contract.The computer configuration is far bellow the standard and didn’t meet the sample.Lee: We apologize for any trouble you have been put to by our error.We will deal with right away and we’ll be responsible for it.Oswald: OK.We’re looking forward to a settlement at an early date.Lee: I promise we won’t let you down.Oswald: Thank you and goodbye.Simulated Exercise 6 Mr.Li is a customer service clerk for China National Arts and Crafts Import and Export Corporation.He is answering a phone from Mr.Newman, who is making a complaint about the discrepancy between goods and samples.L: China National Arts and Crafts Import and Export Corporation, may I help you? N: Yes, this is Newman.May I speak to Mr.Li? L: Speaking.N: I have a complaint to make.L: What’s the matter, Mr.Newman?

N: When we receive the goods, we found the discrepancy between goods and samples.L: How could that be? Our products were strictly inspected by the China Inspection Bureau before delivery.Can you fax the relevance report for us? N: OK, I will fax it as soon as possible.L: I’ll take care of it.If it’s our fault, we’ll be responsible for it.N: OK, we’re looking forward to a settlement at an early date.Goodbye.L: Thank you and goodbye Simulated Exercise 7 Lucy, a senior foreign-trade major, is being interviewed by a Project Manager of XYZ Trading Company, Mr.Scotts.L: Good morning, sir.S: Good morning, Lucy, nice to meet you.Please take a seat.L: Thank you.This is my resume.S: Would you tell me something about yourself? L: Sure.I was graduated from Jilin University of Zhuhai College last month.majoring in foreign-trade.I had some internship experiences in a few multi-national corporations and have learned a lot from the work.I think I am qualified to this position.S: How do know about our company? L: Your company is outstanding in this field.I know many graduates want to join you.S: Why do you feel you will be successful in this work? L: Because I am very interested in this position and I feel my graduate school training combine with my experience is a good fit for it.S: What are your strengths?

L: I tend to look at things at various perspectives.I am extremely self-motivated, creative, organized, and have a strong desire to learn and to perform as much as I can.S: What is your greatest weakness? L: To be honest, I don’t have enough knowledge of trading business, but I am able to pick up new knowledge and skills quickly.S: So.If hired, when could you star work? L: I can star at any time.S: That’s all for the interview.Thank you for your interest in our company, We will inform you the results within a week.L: Thank you very much.Goodbye.S: Bye.Simulated Exercise 8 A group of foreign visitors is touring Xitang near Shanghai.Ms.Shao, the tour interpreter is accompanying the group.Create a dialog based on the situation with the help of the following tips in Chinese.S: Good morning, everyone.Welcome to Xitang, a charming, ancient town near water.I’m very glad to be your guide for today’s visit.E: Great, Ms.Shao.We can hardly wait to get to know this beautiful place.S: OK, I’d like to give you a brief introduction of Xitang.About a one-and-a-half-hour drive from Shanghai, Xitang is a hustle and bustle city, which is totally different from Shanghai.E: I think so.I have visited Shanghai last year, it’s a really busy city.S: Yes.Now, look at the ancient buildings, the bridges, and the boats, what can you think of? E: Wow!They give people a sense of mystery.S: Right.Look, over there.The diffuse mist is intoxicating.We can feel the fresh air now, and we can see the falling sunset with rose color at dusk.E: Oh, the local people’s life are so relaxing.S: Yes,the local people live a quiet and relaxed life for thousands of years.E: What a desirable place!S: Also, if you want to stay away from busy life in Shanghai and take a break, Xitang is the best choice.E: Thank you.I hope to have a chance to visit it again.