第一篇：接機(jī)實(shí)用英語(yǔ)

一、自我介紹，職務(wù)，名片，介紹同行人員，歡迎

Excuse me，Sir.Are you Mr.White from New York?

Hi,I’m xx ,director of Sun Ya Beijing office, I’ve come to meet you.Here is my name card.Welcome to Beijing.Nice to meet you, And this is my secretary, Miss Wang.Wang: Glad to meet you.John: Glad to meet you, too.And this is my wife, Mary.Mary: How do you do!

Wang, Liu: How do you do!

Mr.Sun, I'd like you to meet Mr.Johnathan Mitchell, sales manager for Nortern Reflections of Canada.Mr.Mitchell, Mr.Steven Sun, general manager of Apex Trading.孫先生，讓我為你介紹加拿大Northern Reflections的業(yè)務(wù)經(jīng)理xx先生。xx先生,這是孫先生,Apex貿(mào)易公司的總經(jīng)理。

It's very nice to finally meet you, Mr.Mitchellafter so many phone calls and faxes.I'd like you to have my business card.多次電話、傳真往返之后,非常高興終于見(jiàn)到您，Mitchell先生，請(qǐng)收下我的名片。

二、行李，引路，服務(wù)，詢問(wèn)旅途

Do you know where the baggage claim area is?

您知道行李認(rèn)領(lǐng)處在哪兒?jiǎn)幔?/p>

How many pieces of Luggage do you have?

您有幾件行李？

Liu: Have you got your luggage?

行李全了嗎？

Wang: Let’s go this way, please.Our car is over there.請(qǐng)這邊走，車在那邊。

We're reserved rooms for you in Chinese Hotel.We'll drive you there.This way please.Shall we go to the hotel directly? We’ve booked a room for you at the BaiYun Hotel.是否直接去旅館，已為您訂好xx賓館。

If all is ready，we’d better start for the hotel.如果一切都準(zhǔn)備好了，我們最好動(dòng)身去賓館吧。

It's very considerate of you and your company.您想得真周到

A:You're welcome,We hope you could enjoy our arrangement.不客氣，希望您對(duì)我們的安排順心。

It's so fantastic.I hope we can have a successful cooperation this time.希望這次能同您合作。

I wish you a pleasant stay here.祝您在這兒過(guò)得愉快。

Wang: Here’s the car.Step in, please.車來(lái)了，請(qǐng)上車

Anyhow，it’s a long way to China，isn’t it? I think you must be very tired.不管怎樣，遠(yuǎn)道來(lái)到中國(guó)，不是嗎？我想您一定很累了。

Liu: There’s no arrangement tomorrow.Have a good rest and recover from the jet lag.明天沒(méi)有安排，請(qǐng)好好休息，倒倒時(shí)差。

I've come to make sure that your stay in Beijing is a pleasant one.我特地為你們安排使你們?cè)诒本┑亩毫粲淇臁?/p>

Liu: Thank you.If you have any problems on your life or business, please don’t hesitate to call me.如果有任何問(wèn)題，請(qǐng)隨時(shí)電話聯(lián)系。

How’s your journey?

Did you have a pleasant trip?

旅途如何？

Is it your first time come to China?

這是您第一次來(lái)中國(guó)嗎？

第二篇：接機(jī)英語(yǔ)

露西: Hi, you must be Mary? 嗨.你一定是瑪麗? 瑪麗: Yes.It's a pleasure to meet you.How was your flight? Shall we go? I've got a car waiting outside to take us to your hotel.是的.很高興遇見(jiàn)你.旅程如何?我們可以走了嗎?外面已經(jīng)有輛小車等著接我們回旅館了.露西: That'd be great.The flight was ok.Thanks for taking the time to meet me here.太好了.旅程還可以.謝謝抽出時(shí)間來(lái)這里接我.瑪麗: No worries.Our company wants to make sure you have a pleasant trip.別擔(dān)心.我們公司希望確保您旅途愉快.露西: I really appreciate it.我真的表示感激.瑪麗: Everything has been organized for you.The accommodation, the transport and all the other little things you should need.一切都已經(jīng)為您準(zhǔn)備好了.住宿.運(yùn)輸和您可能需要的其它小事.露西: Does the conference begin tomorrow? 會(huì)議明天開(kāi)始嗎? 瑪麗: Yes, there is a welcoming dinner tomorrow night.是的.明晚將有一個(gè)接風(fēng)宴.露西: That's great.It gives me some time to rest and see some of this city.真棒.那我就有時(shí)間休息一下并且參觀本市.瑪麗: It's already been arranged, I will take you on a city tour tomorrow morning.這也已經(jīng)安排好了.明天上午我會(huì)帶您游覽市容.A:May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.我是福州E時(shí)尚電子有限公司的本今明.劉。我是來(lái)著借你的。

B：Hi,Benjamin.Iam Michael Lee.Nice to meet you.你好本杰明，很高興見(jiàn)到你。A：Nice to meet you ,too,Michael Lee.我也很高興見(jiàn)到你,Michael Lee B：You can just call me Michael.你可以直接叫我Michael A:Ok,How are you,Michael.好的，你好嗎Michael.B：Well,you know,it is a long trip.呃，你知道的，這的確是一個(gè)長(zhǎng)途飛機(jī)。

A：We have a car an over there to take you to you hotel.那是我們送你到旅館的專車 B：Oh,it is very nice。哦，你們的安排很不錯(cuò)

A:Yes,you can have a good rest in the hotel.嗯，你可以在賓館好好休息。B:Thank you for your arrangement.謝謝你的安排。A：It is my pleasure.This way please.樂(lè)意為您效勞。這邊請(qǐng) B：Thank you.謝謝

A:This is our car.Please in.這是我們的車，請(qǐng)坐。B:Thank you.謝謝。補(bǔ)充：

A:This is the schedule we make for you.這是我們給你安排的日程計(jì)劃表。

B:Well，thank you.It make my schedule clear.謝謝。這樣我在這里的行程就清楚了 A：We also arrange a welcome party for you tonight.今晚我們?yōu)槟鷾?zhǔn)備了一場(chǎng)歡迎會(huì) B:Wow,it sounds good.哇，那太棒了

A：You can have a good rest in the hotel and our driver will pick you up at six o'clock in the afternoo.你可以在賓館里好好休息，我們司機(jī)會(huì)在下午6點(diǎn)來(lái)接你

B：Ok,thank you.I will come to the party on time.好的，謝謝，我會(huì)準(zhǔn)時(shí)去的

A Taiwan businessman meets an American buyer at the airport.◆ Mr.Li: You must be Ms.Rogers from Chicago? ◆ Ms.Rogers : And you must be Mr.Li.Thank you for meeting me.◆ Mr.Li: It's my pleasure.Welcome to Taipei.◆ Ms.Rogers : It's good to be here.◆ Mr.Li: How was your flight? ◆ Ms.Rogers : Long, but quite comfortable.China Airlines treats its passengers well.◆ Mr.Li: Did you have any trouble clearing customs? ◆ Ms.Rogers : Oh no.They were quite quick and efficient.◆ Mr.Li: I've got a company car waiting.Would you like to go to your hotel to rest and freshen up? Then perhaps later on this afternoon we could start our business discussions.◆ Ms.Rogers : That sounds fine.How long will it take from the airport to the hotel? ◆ Mr.Li: About an hour, depending on traffic.◆ Ms.Rogers : Will I be meeting any other members of your company? ◆ Mr.Li: Perhaps you'd like to continue our discussions over dinner tonight.That would give some of our other staff members a chance to meet you.◆ Ms.Rogers : That sounds like a wonderful idea.實(shí)況練習(xí)英語(yǔ)對(duì)話2 ◆ A Taiwanese businessman sees an American businesswoman off at the airport.◆ Ms.Bronson: I checked at the ticket counter, and they say the plane will be on schedule.◆ Mr.Yi: Good.I hope you have a safe and comfortable trip.◆ Ms.Bronson: Thank you.It's been a pleasure doing business with you and your company.◆ Mr.Yi: I hope we'll continue working together in the future.◆ Ms.Bronson: I'm sure we will.I appreciate everything you've done personally to make my stay a pleasant one.◆ Mr.Yi: I've enjoyed your visit.◆ Ms.Bronson: Thank you again and goodbye.◆ Ms.Rogers: Oh no.They were quite quick and efficient.◆ Mr.Li : I've got a company car waiting.Would you like to go to your hotel to rest and freshen up? Then perhaps later on this afternoon we could start our business discussions.◆ Ms.Rogers: That sounds fine.How long will it take from the airport to the hotel? ◆ Mr.Li : About an hour, depending on traffic.◆ Ms.Rogers: Will I be meeting any other members of your company? ◆ Mr.Li : Perhaps you'd like to continue our discussions over dinner tonight.That would give some of our other staff members a chance to meet you.◆ Ms.Rogers: That sounds like a wonderful idea.贊

商貿(mào)英語(yǔ)實(shí)用口語(yǔ)對(duì)話:At the Airport 在機(jī)場(chǎng)接客戶實(shí)況練習(xí)英語(yǔ)對(duì)話1 A Taiwan businessman meets an American buyer at the airport.Mr.Li: You must be Ms.Rogers from...fine.A: Let me help you with that suitcase.B: Thanks a lot.A: Shall we go, then? B: Yes, thank you for all your trouble.A: No trouble at all.This way, please.Dialogue B(A: Miss Ma, the...商貿(mào)英語(yǔ)實(shí)用對(duì)話 Unit16:At the Airport(16)At the Airport 實(shí)況練習(xí)1 A Taiwan businessman meets an American buyer at the airport.Mr.Li : You must be Ms.Rogers from Chicago?

第三篇：商務(wù)禮儀之接機(jī)

Group3 VentureKing

陳希Dana

章歡Becky

唐慧Kate

肖雅倩Cylin

徐卓冉Sherry

陳博瑞B(yǎng)ob

胡翰文Dean

Meeting at the airport 接機(jī)

Shenzhen AEE Technology Ltd CompanySales Manager肖雅倩 Cylin

Assistant徐卓冉Sherry

Wuhan Xinghongkai electric technology Ltd CompanyManager陳博瑞B(yǎng)ob

Sales Manager唐Kate

Sales manager肖雅倩: Excuse me, are you Mr.Bob Chen from Wuhan Xinghongkai electric

technology Ltd Company.My name is Cylin Xiao, sales manager from

Shenzhen AEE Technology Ltd Company.Manager陳博瑞: Yes.How do you do, Miss Xiao? It is nice to meet you.Sales manager肖雅倩: how do you do? Welcome to Shenzhen.Manager陳博瑞: Thank you.It is very kind of you to meet me at the airport.Sales manager肖雅倩: You are welcome.May I introduce my assistant，Sherry Xu?

Manager陳博瑞: Glad to meet you, Miss Xu.Assistant徐卓冉: Glad to meet you, too.I have heard a lot about you.Manager陳博瑞: Thank you.Well, this is our Sales Manager, Kate Tang.Sales manager肖雅倩: Nice to meet you, Miss Tang

Sales Manager唐慧: Me too.How are you, Miss Xu.Assistant徐卓冉: Fine, thank you.Welcome to Shenzhen.Sales manager肖雅倩: Did you have a good flight?

Manager陳博瑞: Wonderful.But I am a little tired.Assistant徐卓冉:Don’t worry we have reserved rooms for you, and is five-star one opposite to our

company.Manager陳博瑞: Thank you very much.You are so kind.Assistant徐卓冉:Our car is out in the parking lot.Manager陳博瑞: Fine.Assistant徐卓冉: Shall we go?

Manager陳博瑞: Yeah.

第四篇：商務(wù)禮儀接機(jī)參觀

商務(wù)禮儀論文

摘要：

商務(wù)禮儀是指在商務(wù)活動(dòng)中，為了體現(xiàn)相互尊重，需要通過(guò)一些行為準(zhǔn)則去約束人們?cè)谏虅?wù)活動(dòng)中的方方面面，這其中包括儀表禮儀，言談舉止，書信來(lái)往，電話溝通等技巧，從商務(wù)活動(dòng)的場(chǎng)合又可以分為辦公禮儀，宴會(huì)禮儀，迎賓禮儀等。

文化差異必然導(dǎo)致行為差異,不同的文化環(huán)境下也會(huì)形成不同的商務(wù)禮儀。在涉外商務(wù)活動(dòng)中, 由于中西方不同的價(jià)值觀、時(shí)間觀、飲食觀以及語(yǔ)言習(xí)慣等造成了商務(wù)禮儀差異。所以要達(dá)到有效交際的目標(biāo),就必須從文化差異的角度去了解涉外商務(wù)禮儀,去了解跨國(guó)商務(wù)禮儀的差異。

在涉外商務(wù)活動(dòng)中，只有遵守國(guó)際商務(wù)禮儀的規(guī)則，遵守國(guó)際慣例和一定的禮節(jié)，這樣才有利于我國(guó)的對(duì)外商務(wù)活動(dòng)的順利開(kāi)展，有利于展現(xiàn)中國(guó)禮儀之邦的風(fēng)貌，有利于自身事業(yè)的發(fā)展和成功。

關(guān)鍵字：文化差異 商務(wù)禮儀 原則 注意事項(xiàng) 接人注意事項(xiàng)： 1.注重信用

從事商務(wù)活動(dòng)的雙方，都有利益上的需要，而不是單方面存在利益需求，因此，在商務(wù)活動(dòng)中，誠(chéng)實(shí)、守信就顯得非常重要。所謂誠(chéng)實(shí)，即誠(chéng)心誠(chéng)意參加商務(wù)活動(dòng)，力求達(dá)成協(xié)議，而不是夸夸其談，不著邊際，毫無(wú)誠(chéng)意；所謂守信，就是言必信，行必果。合同簽約之后，一定要履行；如果出了意外，實(shí)在不能如期履約，那就應(yīng)給對(duì)方一個(gè)滿意的結(jié)果來(lái)彌補(bǔ)，而不應(yīng)該言而無(wú)信，決而不行。

2.注重文化

商務(wù)活動(dòng)雖然是一種經(jīng)濟(jì)活動(dòng)，但文化含量較高。因此，商務(wù)人員要體現(xiàn)代明禮貌、談吐優(yōu)雅、舉止大方的風(fēng)貌，就必須不斷提高自身的文化素質(zhì)，樹立文明的禮品企業(yè)形象，在商務(wù)活動(dòng)中表現(xiàn)出文明典雅、有禮有節(jié)。

3.尊敬”原則

有人曾把商務(wù)禮儀的基本原則概況為“充分地考慮別人的興趣和感情”。尊敬是禮儀的情感基礎(chǔ)。在我們的現(xiàn)實(shí)社會(huì)中，人與人是平等的，尊重長(zhǎng)輩，關(guān)心客戶，這不但不是自我卑下的行為，反而是一種至高無(wú)上的禮儀，說(shuō)明一個(gè)人具有良好的個(gè)人素質(zhì)。“敬人者恒敬之，愛(ài)人者恒愛(ài)之”，“人敬我一尺，我敬人一丈”。“禮”的良性循環(huán)就是借助這樣的機(jī)制而得以生生不已的。當(dāng)然，禮待他人也是一種自重，不應(yīng)以偽善取悅于人，更不可以富貴驕人。尊敬人還要做到入鄉(xiāng)隨俗。尊重他人的喜好與禁忌?？傊?，對(duì)人尊敬和友善，這是處理人際關(guān)系的一項(xiàng)重要原則。

上午就餐注意事項(xiàng)： 1.商務(wù)就餐六不能

不能非議國(guó)家和政府。

不能涉及國(guó)家和行業(yè)秘密。

不能在背后說(shuō)領(lǐng)導(dǎo)、同事、同行的壞話。

不能夠談?wù)摳裾{(diào)不高的問(wèn)題，我們都是現(xiàn)代人，要有修養(yǎng)。

不涉及私人問(wèn)題，關(guān)心人要有度，關(guān)心過(guò)度是一種傷害。2.私人問(wèn)題五不問(wèn)

不問(wèn)收入，收入和個(gè)人能力和企業(yè)效益有關(guān)，談?wù)摼鸵容^，痛苦來(lái)自比較之中。朋友可以問(wèn)，外人不可以問(wèn)。

不問(wèn)年齡，快退休的人和白領(lǐng)麗人的年齡最好別問(wèn)。

不問(wèn)婚姻家庭，因?yàn)榧壹叶加须y念的經(jīng)。

不問(wèn)經(jīng)歷，英雄不問(wèn)出處，重在現(xiàn)在，你是大學(xué)生，人家不一定是大學(xué)生。

電話溝通注意事項(xiàng)：

接聽(tīng)電話時(shí)，亦有許多具體要求。能否照此辦理，往往意味著接聽(tīng)電話者的個(gè)人修養(yǎng)與對(duì)待撥打電話者的態(tài)度如何。在通電話的過(guò)程中，接聽(tīng)電話的一方顯然是被動(dòng)者，盡管如此，商界人士在接聽(tīng)電話時(shí)，亦須專心致志，彬彬有禮。

在接電話時(shí)，首先要注意自己的態(tài)度與表情。雖說(shuō)通電話是一種“未曾謀面”的交談，表面上看，商務(wù)人員接電話時(shí)的態(tài)度與表情對(duì)方是看不到的。但是在實(shí)際上對(duì)于這一切對(duì)方其實(shí)完全可以在通話過(guò)程中感受到的。

電話鈴聲一響，就應(yīng)立即跑過(guò)去接電話，并且越快越好。有人明明呆在電話邊上，偏偏要“沉住氣”，“擺擺譜”，讓電話鈴聲先響上一通再說(shuō)。這種態(tài)度，無(wú)疑是怠慢對(duì)方的。在國(guó)外，接電話在有“鈴響不過(guò)三遍”一說(shuō)。

接電話時(shí)，態(tài)度應(yīng)當(dāng)殷勤、謙恭。在辦公室里接電話，尤其是外來(lái)的客人在場(chǎng)時(shí)，最好是走近電話，雙手捧起話筒，以站立的姿勢(shì)，面含微笑地與對(duì)方友好通話。不要坐著不動(dòng)，一把把電話拽過(guò)來(lái)，抱在懷里，夾在脖子上通話。不要拉著電話線，走來(lái)走去地通話；也不要坐在桌角、趴在沙發(fā)上或是把雙腿高抬到桌面上，大模大樣地與對(duì)方通話。

凡事俱有分寸。接電話時(shí)，速度快，態(tài)度好，姿勢(shì)雅，就是合乎禮儀的分寸。

在接電話時(shí)，其次其注意自己的語(yǔ)言和語(yǔ)氣。在這個(gè)方面，漫不經(jīng)心、隨隨便便、過(guò)分放任自己的，都是極其有害的。

業(yè)務(wù)交流和訂單促成注意事項(xiàng)：

洽談過(guò)程中，始終要注意的洽談禮節(jié)：闡述自己的觀點(diǎn)時(shí)，態(tài)度要謙虛平和；對(duì)方講述時(shí)，要認(rèn)真、耐心地聽(tīng)，不得隨意插話，以免打斷他人的思路；向別人提問(wèn)時(shí)，語(yǔ)氣要委婉，不得一味地提對(duì)方難于回答的問(wèn)題；請(qǐng)求對(duì)方幫助時(shí)，態(tài)度要誠(chéng)懇；勸說(shuō)對(duì)方時(shí)，多用征詢和協(xié)商的口吻，而不要用命令式的口氣；遇到需要雙方商討解決的問(wèn)題時(shí)，應(yīng)彼此坦城地交換意見(jiàn)，明確商討乃至辯論的對(duì)象永遠(yuǎn)是“事”，而不是“人”，要就事論事，避免正面沖突；在討論乃至爭(zhēng)論時(shí)，仍然不忘以禮相待

1.洽談前的禮儀規(guī)范

彼此見(jiàn)面后應(yīng)熱情握手、請(qǐng)入座，可先不切入主題，而是先寒暄一番，既可做自我介紹或引見(jiàn)介紹，又可談?wù)撘恍┡c洽談無(wú)關(guān)的話題如：詢問(wèn)對(duì)方的身體狀況等，使雙方在輕松、友好的氣氛中進(jìn)入正題。2.洽談中的禮儀規(guī)范

洽談過(guò)程中，始終要注意的洽談禮節(jié)：闡述自己的觀點(diǎn)時(shí)，態(tài)度要謙虛平和；對(duì)方講述時(shí)，要認(rèn)真、耐心地聽(tīng)，不得隨意插話，以免打斷他人的思路；向別人提問(wèn)時(shí)，語(yǔ)氣要委婉，不得一味地提對(duì)方難于回答的問(wèn)題；請(qǐng)求對(duì)方幫助時(shí)，態(tài)度要誠(chéng)懇；勸說(shuō)對(duì)方時(shí)，多用征詢和協(xié)商的口吻，而不要用命令式的口氣；遇到需要雙方商討解決的問(wèn)題時(shí)，應(yīng)彼此坦城地交換意見(jiàn)，明確商討乃至辯論的對(duì)象永遠(yuǎn)是“事”，而不是“人”，要就事論事，避免正面沖突；在討論乃至爭(zhēng)論時(shí)，仍然不忘以禮相待。3.洽談后的禮儀規(guī)范

對(duì)洽談中達(dá)成的協(xié)議，要信守諾言、認(rèn)真履行；對(duì)洽談的不成功，也應(yīng)禮貌分手。

結(jié)束語(yǔ)

隨著改革開(kāi)放的步伐加大，中國(guó)經(jīng)濟(jì)的迅猛發(fā)展，全球經(jīng)濟(jì)一體化的逐步實(shí)現(xiàn)以及中國(guó)加入世界貿(mào)易組織，對(duì)外商務(wù)合作也日益增多和頻繁，禮儀在對(duì)外交往中的作用愈顯突出。我國(guó)是禮儀之邦，學(xué)習(xí)禮儀、遵循禮儀、弘揚(yáng)民族文化是大學(xué)生人生修養(yǎng)的重要內(nèi)容。如果一個(gè)人在日常生活、工作中，彬彬有禮,待人接物恰如其分，誠(chéng)懇和善，就必定受到人們的尊重。在涉外商務(wù)活動(dòng)中，遵守國(guó)際慣例和一定的禮節(jié)，不僅有利于我國(guó)的對(duì)外商務(wù)活動(dòng)的順利開(kāi)展，而且有利于展現(xiàn)中國(guó)禮儀之邦的風(fēng)貌，還有利于自身事業(yè)的發(fā)展和成功。

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