第一篇：心理學(xué)口頭報(bào)告

人與人的心靈交流

——《心靈捕手》

一直就對(duì)電影頗感興趣，電影大千世界無(wú)奇不有，然后我在步入大學(xué)心理學(xué)課堂后才接觸到心理類電影這一概念，而《心靈捕手》無(wú)疑是這類題材的代表作。故事簡(jiǎn)述了主人公威爾是一個(gè)頗具天才智商的“痞子”，他默默無(wú)聞的在麻省理工大學(xué)里擔(dān)任一名保潔員工，卻已可以悄無(wú)聲息數(shù)次解決任課老師——藍(lán)勃教授在黑板上留下的數(shù)學(xué)問(wèn)題，可以在巧舌如簧的讓所謂的哈弗大學(xué)生無(wú)地自容，可以一次次的戲弄嘗試為其治療指引的心理醫(yī)生。然而，這一切在西恩出現(xiàn)悄然改變了他的人生。西恩是一個(gè)“奇怪”的心理學(xué)教授，雖然在心理學(xué)方面有著令人驕傲的獨(dú)到的建樹(shù)，但是他的心里實(shí)際上有著不為人知的陰影。通過(guò)藍(lán)波教授的介紹，兩個(gè)怪人邂逅了，和其他的心理醫(yī)生一樣，西恩在和威爾接觸的初期，不可避免的因?yàn)榕涯嫘睦淼淖饔孟虏脸隽撕芏嗟幕鸹?，然而在一番激烈的斗智斗勇之后，；兩個(gè)人終于還是惺惺相惜，融化了彼此心中的隔閡，成了一對(duì)忘年之交。

對(duì)于《異度空間》，《美麗心靈》所講述的精神分裂癥，仰或是《致命ID》里面講述的人格分裂，對(duì)于心理學(xué)淺薄的認(rèn)知都不足以讓我在日常生活發(fā)現(xiàn)他們的蹤跡，對(duì)我來(lái)說(shuō)，這些心理疾病或者無(wú)處不在但卻是那么的遙不可及，遠(yuǎn)在天邊。《心靈捕手》或多或少都可 以找出我們的影子，片中的主人公威爾，有著與我們相仿的年紀(jì)，天質(zhì)聰慧，飽讀群書，對(duì)知識(shí)有著與生俱來(lái)的敏銳感，但卻受著童年的陰影，讓他沒(méi)有辦法以其他人正常的溝通，不能體驗(yàn)生活的美好，導(dǎo)致他叛逆性格的形成。其實(shí)反觀我們自己，誰(shuí)又不曾經(jīng)歷過(guò)生活的種種，誰(shuí)又沒(méi)有經(jīng)歷過(guò)叛逆期，沒(méi)有在交際中感到困惑，我們不應(yīng)該因?yàn)閯≈腥宋飫×业纳钋楣?jié)而不以為意，其實(shí)他不過(guò)是每一個(gè)我們的矛盾激化版，我們?cè)跒閯≈谐錆M懸念、意猶未盡的結(jié)局無(wú)限遐思的時(shí)候，更應(yīng)該反省自己，是否也曾這般給予過(guò)人心靈深處的傷害，是否也曾這樣對(duì)不起自己，自暴自棄。

如果說(shuō)威爾是一塊“敲門磚”，那么，西恩教授就是發(fā)現(xiàn)叩開(kāi)這塊磚之后，所看到的門外的世界。

曾有那么一種說(shuō)法，從事心理方面的專家，或多或少會(huì)存在一定程度的心理疾病，而西恩教授也許就是這樣的一個(gè)人。西恩教授是一個(gè)具有喪妻的老年人，他性格古怪孤僻，終日除了研究心理學(xué)，生活就想一塘死水。然而，威爾的出現(xiàn)激活了這個(gè)男人。他剛從接觸時(shí)候的得心應(yīng)手到后來(lái)的情緒失控，再帶后來(lái)的冷靜堅(jiān)持，終于實(shí)現(xiàn)了對(duì)威爾的正確引領(lǐng)。如果說(shuō)威爾是我們?cè)?jīng)的經(jīng)歷，那么西恩便是我們?cè)谖磥?lái)日子里爭(zhēng)取努力地方向?；蚨嗷蛏傥覀儌兌加新?tīng)說(shuō)過(guò)“朋輩心理輔導(dǎo)”這一個(gè)概念。正如西恩教授在“撞板”之后從自己角色正確的轉(zhuǎn)變一樣，無(wú)論一個(gè)高高在上的老師，施舍者，再到一個(gè)朋友，一個(gè)可以與之坦誠(chéng)相對(duì)的同輩人，在一定的環(huán)境下，或者一份真實(shí)遠(yuǎn)比太過(guò)于實(shí)際的專業(yè)知識(shí)來(lái)的更能打動(dòng)人心。一如威爾，或者你可以滔滔不絕，可以有排山倒海之勢(shì)的應(yīng)用心理學(xué)的知識(shí)來(lái)引導(dǎo)他，可是他或許比你更了解其中的點(diǎn)滴，那么效果就會(huì)顯得那么的蒼白無(wú)力，又更何況對(duì)心理學(xué)淺顯的認(rèn)識(shí)不足以支撐我們?cè)谌粘Ｉ钪杏羞@樣的方式去開(kāi)到引領(lǐng)身邊的人。

其實(shí)更為強(qiáng)大的是真心的力量，是我們?yōu)閯e人的真真切切。有時(shí)候，人是敏感的，就像片中主人公——威爾,易怒，激烈的他還飽受了幾度的牢獄之災(zāi)，可是當(dāng)西恩放下不一樣的特殊年齡，不一樣的生活背景，即使是年齡代溝也好，階級(jí)也罷，不同的問(wèn)題也就迎刃而解了。生活之中，我們不可避免的帶有著自己生活背景下的矛盾，在迷茫的人群中，相信自己可以在自己特有的組織群體中找到惜惜相惺的人。通過(guò)這一個(gè)影片我們因當(dāng)要做得到心病還是要新藥去治療的，還鈴還須系鄰人。

第二篇：口頭報(bào)告（模版）

安踏體育營(yíng)銷實(shí)務(wù)調(diào)研

口頭報(bào)告講稿

馬總經(jīng)理及全體與會(huì)代表：

大家好！

我公司受貴公司委托，承擔(dān)了安踏體育營(yíng)銷實(shí)務(wù)調(diào)研項(xiàng)目，經(jīng)過(guò)五周緊張的調(diào)研工作，我們圓滿地完成了調(diào)研任務(wù)，下面就具體情況作以匯報(bào)：

一、調(diào)研目的（與調(diào)研方案中的調(diào)研目的相同）。

二、調(diào)研過(guò)程

（說(shuō)明調(diào)研的時(shí)間、地點(diǎn)、參加人員和具體的活動(dòng)等，即說(shuō)明清楚本公司是怎么進(jìn)行調(diào)研的）。

三、調(diào)研結(jié)果

（說(shuō)明收集到哪些數(shù)據(jù)資料，即是用文字、表格和圖形陳示經(jīng)過(guò)數(shù)據(jù)整理的數(shù)據(jù)資料）。

四、調(diào)研結(jié)論

（在此說(shuō)明經(jīng)過(guò)數(shù)據(jù)分析所得出的調(diào)研結(jié)論）。

五、調(diào)研建議

（在此說(shuō)明經(jīng)過(guò)數(shù)據(jù)分析后提出來(lái)的建議）

六、局限性和忠告

（在此客觀的說(shuō)明本次調(diào)研的不足，以便引起調(diào)研報(bào)告使用者的注意。調(diào)研的局限性可以從調(diào)研時(shí)間方面、調(diào)研廣度和廣度方面、調(diào)研員的專業(yè)水平方面等來(lái)尋找和挖掘。說(shuō)這些的目的是增強(qiáng)委托方的信任度）

七、致謝

本次調(diào)研得到了×××的關(guān)懷、支持和幫助，對(duì)此表示衷心的感謝。本次調(diào)研由于時(shí)間倉(cāng)促，難免會(huì)出現(xiàn)疏忽和遺漏之處，敬請(qǐng)批評(píng)指正。

刨根問(wèn)底調(diào)研公司

2011年××月××日

第三篇：口頭報(bào)告能力

培養(yǎng)口頭報(bào)告能力

秘書人員的口頭報(bào)告能力，是一個(gè)人分析能力、協(xié)調(diào)能力、應(yīng)變能力、表達(dá)能力的綜合體現(xiàn)。迅速、簡(jiǎn)潔、準(zhǔn)確的口頭報(bào)告，有利于領(lǐng)導(dǎo)及時(shí)掌握情況，迅速作出決策。培養(yǎng)秘書人員的口頭報(bào)告能力，要從以下細(xì)節(jié)著于：

一、精心過(guò)濾，區(qū)別處理、區(qū)別對(duì)待、慎重處理，以免干擾領(lǐng)導(dǎo)的正常工作，甚至給領(lǐng)導(dǎo)造成被動(dòng)。

二、弄清原委，力求準(zhǔn)確。視信息的真實(shí)性、完善性為生命，按時(shí)間、地點(diǎn)、人物、事件、經(jīng)過(guò)、結(jié)果六要素調(diào)查了解，構(gòu)建完善的信息。

三、打好腹稿，簡(jiǎn)明扼要。說(shuō)話要講究層次，抓住主要事實(shí)；語(yǔ)言要精煉，不能重復(fù)；客觀陳述，不攙雜個(gè)人觀點(diǎn)，以免影響領(lǐng)導(dǎo)獨(dú)立思考。

四、舉止沉穩(wěn)，口齒清晰。無(wú)論大事小事、難事易事、急事緩事，都要做到舉止沉穩(wěn)，語(yǔ)調(diào)節(jié)器平和，口齒清晰，不卑不亢。

五、把握時(shí)機(jī)，靈活對(duì)待。在人員較多的場(chǎng)合，一般應(yīng)注意保密，宣向領(lǐng)導(dǎo)個(gè)別報(bào)告。領(lǐng)導(dǎo)情緒不好時(shí)，要盡量做到語(yǔ)言平實(shí)、平鋪直述，以免引起領(lǐng)導(dǎo)情緒波動(dòng)，影響對(duì)事情的正確答復(fù)或處理。不是特別急的事情，還可緩一步報(bào)告。領(lǐng)導(dǎo)正在講話或聚精會(huì)神地處理某一文件，一般不要立即報(bào)告。

第四篇：口頭報(bào)告商務(wù)英語(yǔ)6

大連理工大學(xué)網(wǎng)絡(luò)教育學(xué)院

商務(wù)英語(yǔ)寫作輔導(dǎo)資料六

主 題：對(duì)Unit 6口頭報(bào)告(Presentations)知識(shí)點(diǎn)的補(bǔ)充 學(xué)習(xí)時(shí)間：2013年5月6日－5月12日

內(nèi) 容：

1.Discuss the following questions 1)What is a presentation? 2)Have you ever given a formal presentation? 3)How often do you give presentations inside your company or your school?

2.Business presentation常用的表達(dá)方式（本課重點(diǎn)）1)Opening Statements

First of all, I’d like to thank you all for coming here today.My name is X and I am the(your position)at(your company).Points to Remember

Try to make eye contact with everyone you are speaking to if possible.You can also smile at individual members of the audience to put them at their ease.I’d briefly like to take you through today’s presentation.First, we’re going to...After that, we’ll be taking a look at...Once we’ve identified our challenges we will be able to...Finally, I’ll outline what...Points to Remember

Make sure to indicate each point on your presentation as you introduce each topic.This can be done with a slide(Power Point)presentation, or by pointing to each point on the display device you are using.Asking for Questions

Please feel free to interrupt me with any questions you may have during the presentation.I’d like to ask you to keep any questions you may have for the end of the presentation.Points to Remember

You can also request the participants to leave questions to the end of the presentation.However, it is important to let participants know that you are willing to answer any questions they may have.2)Presenting the Current Situation Presenting the Current Situation

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I’d like to begin by outlining our present situation.As you know...You may not know that...Points to Remember

‘As you know’ or ‘You may not know that’ are polite ways of informing those who don’t know without offending those who do know certain facts.Moving Forward

Let’s take a look at some of the implications of this.Taking into consideration what we have said about X, we can see that Y...The main reason for these actions is...We have to keep in mind that...when we consider...As a result of X, Y will...Points to Remember

As you continue through the presentation, often remind the listeners of the relationship between the current subject and what has been said before during the presentation.Using Visual Aids

As you can see from this graph representing...If you could just take a look at...Looking at X we can see that...Points to Remember

Use visual aids to emphasize your main points in a conversation.Fewer visual aids that are meaningful leave a stronger impression than using a lot of visual aids that might also confuse listeners.Mentioning Problems

Obviously, this has led to some problems with...Unfortunately, this means that...As a direct result of X, we are having problems with Y...This also causes...Points to Remember

Always provide examples of evidence to prove your point.Listing Options

There are a number of alternatives in this case.We can...If we had..., we would...Had we..., we could have...I think we can clearly see that we can either...or...第2頁(yè)

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大連理工大學(xué)網(wǎng)絡(luò)教育學(xué)院

We have been considering...What if we...Points to Remember

Use the second conditional form to consider present options and the third conditional for considering different outcomes based on past actions.Use hypothetical questions as a way of introducing considerations into the presentation.3)Proposing a Solution Proposing a Solution The solution to X is...I suggest we...Based on...the answer is to...If we keep in mind that..., Y is the best solution to our problem.Points to Remember

When providing your solutions to various problems, remember to refer to the evidence that you have previously presented.Try to make your solution a clear answer to what has been discussed during the presentation.So, how does this all relate to X? How long will this take to implement? How much is this all going to cost?

Points to Remember

Use questions to introduce concerns that you know the listeners will have.Answer these questions clearly and efficiently.4)Summarizing-Finishing the Presentation Summarizing

We’ve discussed many points today.Let me quickly summarize the principal points: I’d like to quickly go over the main points of today’s topic: Before we end, let me briefly recap what we have discussed here today.Points to Remember

It is important to repeat the main points of your presentation quickly.This recap should be brief and, if possible, using different vocabulary than that used during the presentation.Make sure to focus only on the most important areas of the presentation.Finishing the Presentation

Thank you all very much for taking the time to listen to this presentation.Now, if you have any questions, I’d be happy to answer them.I think that’s about it.I’d like to thank you all for coming in today.Do you have any questions?

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大連理工大學(xué)網(wǎng)絡(luò)教育學(xué)院

Points to Remember

Make sure to thank everybody and leave the discussion open for further questions from participants.例題：Translation practice 漢譯英（本課難點(diǎn)）

1.我首先談?wù)勅ツ甑匿N售總額，然后談?wù)勎覀儺a(chǎn)品目前在主要幾個(gè)國(guó)家的市場(chǎng)份額，最后談我們的主要客戶及今后的計(jì)劃。

答案：I’ll begin by talking about our sales figures last year, and then I’ll talk about our market share of our product in some major countries.Finally I’ll talk about our main customers and future plans.[要點(diǎn)] 學(xué)會(huì)翻譯句子中的“首先，然后，最后”。

2.我們相信要繼續(xù)發(fā)展必須要增加出口銷售，并且希望把出口產(chǎn)品增加到生產(chǎn)的百分之四十。

答案：We believe we must increase our export sales if we want to continue to grow, and we hope to increase exports to 40 % of production.[要點(diǎn)] 學(xué)習(xí)使用increase這一詞。

3.我知道大家公務(wù)都很繁忙，所以我只想簡(jiǎn)單地介紹一下新型可視電話的4個(gè)P ― 即有關(guān)產(chǎn)品、分銷地點(diǎn)、定價(jià)、促銷四個(gè)方面。

答案：I realize you’ve got a full agenda so I intend to briefly run through the four P’s for the new videophone model ? the product, the place, the price and the promotion.[要點(diǎn)] 簡(jiǎn)單了解頭韻(alliteration)，即用起頭音相同的幾個(gè)詞來(lái)制造一種特別的效果。本例中四個(gè)單詞的首字母均為p，即product, place, price and promotion.4.如果你們有問(wèn)題的話，請(qǐng)隨時(shí)打斷我們的講話。

答案：Please interrupt me if you’ve got any questions.[要點(diǎn)] 掌握Asking for questions的表達(dá)方式。

5.我今天演示的目的是讓大家了解事實(shí)，而不是想說(shuō)服大家，但愿你們已經(jīng)十分支持這個(gè)新項(xiàng)目。

答案：My objective of the presentation today is to inform, not to persuade;hopefully you’re all ready 100% behind this new project.[要點(diǎn)] 學(xué)會(huì)使用the objective of sth.is to...這個(gè)句型。

練習(xí)題：漢譯英

1.如果你們看看這份產(chǎn)品模型圖紙，就可看到它包括四個(gè)部分：一個(gè)可視屏幕、一架攝像機(jī)、一套聽(tīng)筒、一套聲音輸出裝置。

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大連理工大學(xué)網(wǎng)絡(luò)教育學(xué)院

2.不管怎么說(shuō)，我把書面產(chǎn)品說(shuō)明留給大家，你們有空時(shí)仔細(xì)看一下。3.幾個(gè)月后我還會(huì)向大家報(bào)告促銷活動(dòng)的細(xì)節(jié)。

4.我相信大家跟我一樣，對(duì)該新產(chǎn)品已經(jīng)有了熱情，我毫不懷疑，該產(chǎn)品不但會(huì)開(kāi)辟一個(gè)新市場(chǎng)，而且還會(huì)確保我公司的長(zhǎng)期發(fā)展和繁榮。

5.我們相信對(duì)于能在居民市場(chǎng)上開(kāi)辟出新行業(yè)的公司來(lái)說(shuō)這種新產(chǎn)品為他們帶來(lái)莫大的市場(chǎng)機(jī)遇。

答案：

1.If you look at this mock-up drawing, you’ll see that it basically consists of four elements: a video screen, a video camera, an audio receiver and audio transmitter.2.In any case, I’ll leave these written specifications with you which you can study at your leisure.3.I’ll be getting back to you in a couple of months’ time with much more details on the promotion campaign.4.I’m also sure that you now share my enthusiasm for the new model which I have no doubt will not only open up a new sector of the market but ensure long-term growth and prosperity for our company.5.We confidently believe that this new product represents a significant market opportunity for the company with its ability to open up a new sector of the residential market.第5頁(yè)

共5頁(yè)

第五篇：口頭報(bào)告的過(guò)程

?？陬^報(bào)告的過(guò)程

明確目標(biāo)，研究聽(tīng)眾，構(gòu)思報(bào)告，草擬講稿，準(zhǔn)備2）準(zhǔn)備投影片

a.時(shí)間的掌控

用PPT作報(bào)告時(shí)，一般兩分鐘一張投影片（不包括題頁(yè)和大綱）。

b.會(huì)議報(bào)告大綱（A Generic Conference Talk Outline）

標(biāo)題/作者/工作單位(Title/author/affiliation)（1頁(yè)ppt）

預(yù)測(cè)（Forecast）（1頁(yè)ppt）

大綱（outline）（1頁(yè)ppt

背景知識(shí)（Background）

Motivation and Problem Statement（1-2頁(yè)ppt）

Related Work（0-1頁(yè)ppt）

所采用方法（Methods）（1頁(yè)ppt）

結(jié)果（Results）（4-6頁(yè) ppt）

結(jié)論（Summary）（1頁(yè)ppt）

今后工作（Future Work）（0-3頁(yè)ppt）

備用（Backup Slides）（0-3頁(yè)ppt 3）用ppt制作報(bào)告時(shí)需要遵守的原則

幻燈片上文字不宜太多，字體不宜太小，圖片有時(shí)更具說(shuō)服力。

一張投影片說(shuō)明一個(gè)簡(jiǎn)單思想，不宜信息過(guò)多。

投影片的格式和外觀要注意結(jié)構(gòu)性，一致性和專業(yè)性。3。報(bào)告前的演練

熟悉報(bào)告內(nèi)容，發(fā)現(xiàn)可能出現(xiàn)的問(wèn)題。

對(duì)單詞發(fā)音，語(yǔ)音語(yǔ)調(diào)多加練習(xí)。

調(diào)理思緒，連貫流暢。

把握對(duì)時(shí)間的安排 4。開(kāi)始報(bào)告

報(bào)告的組成部分：導(dǎo)言，報(bào)告主體，結(jié)論和問(wèn)答。

Beginning

Short introduction Welcome your audience Introduce your subject Explain the structure

Explain rules for questions Middle Body of presentation Present the subject itself End

Short conclusion Summarise your presentation Thank your audience Invite questions

Questions and Answers 1）導(dǎo)言

目標(biāo)：抓住聽(tīng)眾注意力；

說(shuō)出主題，目的或核心信息；

概括報(bào)告中的內(nèi)容。

開(kāi)場(chǎng)白：

I am here today to…

the aim of this presentation is to…

It is a great honor for me to be allowed to speak about…

As many of you know…

I am very pleased to have this opportunity to…

I want to begin my presentation with…

Let me begin with…

The first thing I want to talk about is…

概括報(bào)告內(nèi)容：

First…, second…, third…, and last…

I would like give my talk in three parts:(1)background of;(2)recent results in our lab;(3)conclusions;

I will start with…, then I will focus on…, and finally describe…

主體

a.上下文過(guò)渡

原因，理由 Because, for this reason, since, as, on account of… 結(jié)論，結(jié)果 Therefore, as a result, hence, accordingly, consequently 目的，目標(biāo) For this purpose, to this end,…

條件，讓步 If, unless, under these circumstance, although,…

比較，對(duì)照 Similarly, in spite of, on the other hand, on the contrary, 舉例，例證 For example/instance, to illustrate, more specifically,…

聯(lián)想，關(guān)聯(lián) Regarding, that reminds me of, as for, by the way, taking of,… 時(shí)間，時(shí)序 earlier, later, then, now, meanwhile, first, second, next, last,… 限度 As far as,…is concerned, as far as I know, to my knowledge,… 附加 In addition, besides, as well,not only…, but also….論點(diǎn)的提出

最關(guān)鍵的內(nèi)容，一定要明確，突出。

Let’s start with the…

I would like to confine my discussion to the most recent progress made in…

I will restrict myself to the results of our observations on… 轉(zhuǎn)入下一個(gè)論點(diǎn)

The next point I’d like to bring up has to do with the…

Let me now turn to the question of…

This brings me to my second point.回到原來(lái)的論點(diǎn)

I’d like to return/go back to the question of…

This brings me back to the question of… 留待稍后討論的論點(diǎn)

I will have more to say about that in a few minutes.Perhaps we could return to that point in a moment.c.論點(diǎn)的闡述 詳細(xì)闡述某個(gè)論點(diǎn)

I would like to go into some details on this question.Now let me spend a few minutes to discuss the… 簡(jiǎn)要略過(guò)

I will go through the next three points rather briefly.Due to the limitation of schedule, I will consider some of… very briefly/rapidly 省略

I think I will leave out this part to spare time.I have to skip over this part because of a time limitation..報(bào)告過(guò)程中其他常用句型 請(qǐng)聽(tīng)眾注意某處

Please direct your attention to…

Please focus on…

Now let’s take a look at… 說(shuō)明投影片內(nèi)容

As you can see from…

these photos of…indicate/show/prove the fact that… 為失誤道歉

I apologize for the technical difficulties

I’m sorry for the inconvenience.I hope you will excuse the delay.（3）結(jié)論

用以讓聽(tīng)眾回顧報(bào)告內(nèi)容，加深印象。

I would like to conclude with a few general remarks on this problem.In conclusion, I would like to indicate the following points.Now I would like to sum up the results of this investigation.Now let me end by emphasizing the main points once again.4）提問(wèn)與回答

a.提問(wèn)常用句型

XXX, may I ask you three questions?

Would you mind telling me…?

I’d like to know a little more about that…

I was curious, regarding to your last Powerpoint slide, whether there is any possibility of…

.回答問(wèn)題時(shí)常用的句型 對(duì)問(wèn)題的評(píng)價(jià)和態(tài)度

That’s a good/excellent/difficult question

I think that your question is really to the point.I am glad you asked that question.積極的回答

Certainly/Sure

Yes, I’d be glad to 消極的回答

I’m not sure of the answer

I’m afraid I cannot answer your question.I have very little information regarding your question.As far as I know, no such study has been d 詢問(wèn)提問(wèn)者對(duì)回答的意見(jiàn)

Have I made that clear?

Do you see what I’m getting at? 提問(wèn)者對(duì)回答不甚明了，懇求重復(fù)

I didn’t catch that.Could you say it again, please?

I don’t quite follow you.What exactly do you mean? 報(bào)告者進(jìn)一步闡述

Let me put this another way…

I’d just like to repeat that…

5。報(bào)告中的注意事項(xiàng)

（1）避免緊張（Nervous）

（2）用語(yǔ)簡(jiǎn)潔清晰（Simplicity and Clarity）（3）控制聲音（Voice quality）

（4）善于運(yùn)用身體語(yǔ)言（Body language）（5）巧妙應(yīng)對(duì)問(wèn)題（Questions）（6）自我評(píng)價(jià)（Self-evaluation）