第一篇:廣交會(huì)日志[范文模版]
廣交會(huì)日志
又是一年匆匆過(guò),又迎來(lái)了新一屆的廣交會(huì),對(duì)于我已經(jīng)是第二次參加廣交會(huì)了,帶著不一樣的心情來(lái)到了不一樣的崗位,不過(guò)慶幸的是當(dāng)時(shí)在3-3已經(jīng)做過(guò)類(lèi)似的工作了,所以進(jìn)行起來(lái)倒不覺(jué)得有多么的不順手。只是每天少了點(diǎn)和外商交談的樂(lè)趣,多了點(diǎn)同一句話(huà)的重復(fù)。
在疲憊與歡樂(lè)中,也終于到了廣交會(huì)的尾聲了,相比于第一次的實(shí)習(xí),這次少了點(diǎn)激情多了點(diǎn)懈怠,但每天還是必須以飽滿(mǎn)的精神和滿(mǎn)滿(mǎn)的微笑來(lái)為外商們服務(wù)。每天定點(diǎn)在11.2,看著外商們來(lái)來(lái)往往,看著他們焦急而匆忙的背影,看著他們?cè)诘玫綕M(mǎn)意的答復(fù)時(shí)送來(lái)的一句感謝,心里充滿(mǎn)的是成就感。對(duì)于廣交會(huì)心里已有了太多復(fù)雜的感情,從第一次來(lái)到的新奇與興奮到現(xiàn)在的疲累與厭倦,但我相信在這屆廣交會(huì)結(jié)束時(shí),我還是會(huì)感覺(jué)時(shí)間過(guò)得怎么這么快,還是會(huì)感覺(jué)惋惜,還是會(huì)希望時(shí)間能停止在光廣交會(huì)的時(shí)候,或許這就是“又愛(ài)又恨”吧。雖然有時(shí)候嘴上也說(shuō)“這什么廣交會(huì)啊,累死了,還工資少”而前幾天也發(fā)生了個(gè)令大家都不是很愉快的小插曲,但我仍然兢兢業(yè)業(yè)的站好自己的崗位。就像有同學(xué)所說(shuō)的,雖然我們現(xiàn)在對(duì)于廣交會(huì)有許多不滿(mǎn)的情緒,但是我們還是在繼續(xù),而當(dāng)我們回首往事時(shí),對(duì)這些大家一起辛苦、一起工作、一起吐槽的點(diǎn)滴記憶,仍會(huì)覺(jué)得它是大學(xué)生活中美好的一部分。
隨著工作的深入,又憑借著上一次廣交會(huì)積累下來(lái)的經(jīng)驗(yàn),讓我在崗位上不再僅僅是抱怨和牢騷了,也真正感覺(jué)到正式的上班族對(duì)于這樣一日復(fù)一日同樣的工作的重復(fù)有的應(yīng)該也不是抱怨了,所以在這短短的十幾天里看到了很多也思考了很多,一下就寫(xiě)寫(xiě)我關(guān)于廣交會(huì)search點(diǎn)的一些建議吧。
1、國(guó)際電話(huà)的撥打問(wèn)題。由于B區(qū)的search臺(tái)和其他的咨詢(xún)服務(wù)臺(tái)是共用的,所以經(jīng)常會(huì)有老外過(guò)來(lái)“I lost my friend/telephone”,一臉焦急的跟我們說(shuō),他們很希望我們能幫忙撥打一下他們朋友的電話(huà)之類(lèi)的,但若遇到?jīng)]有中國(guó)號(hào)碼的就很麻煩了。雖然在館內(nèi)設(shè)有公用電話(huà),但是地點(diǎn)貌似比較隱蔽,而且打電話(huà)所需的電話(huà)卡也不知道在哪里出售。如果在培訓(xùn)時(shí)能把這個(gè)問(wèn)題也提出來(lái),或者在地圖里標(biāo)注的話(huà),應(yīng)該會(huì)很有幫助的。
2、廣州地圖、地鐵圖放一些在咨詢(xún)臺(tái)。來(lái)參加廣交會(huì)的老外們有挺多都會(huì)借著出差的機(jī)會(huì)游廣州,所以經(jīng)常會(huì)被問(wèn)道:廣州哪里好玩,廣州哪里可以逛街,廣州的地道美食在哪里,或者是直接問(wèn)我們要廣州地圖,所以如果能有些廣州地圖、廣州旅游一本通之類(lèi)的小冊(cè)子放在咨詢(xún)臺(tái),那也能借機(jī)推廣一下廣州了。其次,也有許多老外直接就問(wèn)去xx地方搭地鐵怎么去,這個(gè)時(shí)候一張簡(jiǎn)便的地鐵圖就起了很大作用了。
3、查詢(xún)系統(tǒng)不夠完善,關(guān)鍵字錯(cuò)一點(diǎn)點(diǎn)就找不到這個(gè)公司了。培訓(xùn)時(shí)說(shuō)過(guò)“系統(tǒng)里的資料是參展商自行錄入的,所以出錯(cuò)的話(huà)我們也沒(méi)辦法”。但這樣卻給我們?cè)斐闪司薮蟮睦щy,看著客商急匆匆的拿著公司名稱(chēng)要我們幫忙查找,卻只得到了“查無(wú)此司”的答復(fù),他該是多么的失望,也可能因此少了一筆交易。其實(shí)我們完全可以對(duì)參展商錄入的資料進(jìn)行審核了再公布,或者制定一個(gè)資料錄入的標(biāo)準(zhǔn),或者更改查找方式,讓我們能更快速更準(zhǔn)確的找到此公司。
4、貿(mào)易匹配與信息收集應(yīng)該分開(kāi)操作。在search點(diǎn)幫客商查找時(shí)若對(duì)方已得到滿(mǎn)意答復(fù)了,一般就很難讓他在填寫(xiě)貿(mào)易匹配表,畢竟這個(gè)表格的原始作用是在他們得不到滿(mǎn)意答復(fù)時(shí)幫他們做匹配的,而且大部分客商也都急著去看展品了,大都不會(huì)做太久的停留。而對(duì)于網(wǎng)上廣交會(huì)里所需信息的收集除了這樣的現(xiàn)場(chǎng)收集還可以試著讓客商們?cè)谏暾?qǐng)邀請(qǐng)函的時(shí)候順便讓他們填寫(xiě),這樣也不會(huì)被客商誤會(huì)為我們是在販賣(mài)他們的信息或者根本不相信我們是廣交會(huì)的工作人員。
5、咨詢(xún)臺(tái)的標(biāo)語(yǔ)出錯(cuò)。咨詢(xún)臺(tái)的公告牌上寫(xiě)著“會(huì)刊領(lǐng)取”,可我們的柜臺(tái)里卻沒(méi)有會(huì)刊,也沒(méi)有參展商名錄,使得一些客商得來(lái)回跑。若能稍作修改應(yīng)該可以更好。
6、地圖上關(guān)于酒店巴士和穿梭巴士的標(biāo)識(shí)不夠明確。如果能在地圖上標(biāo)示酒店巴士的具體停泊位置,這樣對(duì)于客商來(lái)說(shuō)找起來(lái)也方便點(diǎn),其次是廣交會(huì)提供的穿梭巴士只標(biāo)明了起始時(shí)間沒(méi)有標(biāo)明間隔多久發(fā)車(chē),這個(gè)細(xì)節(jié)若也能加上,那應(yīng)該會(huì)更完善的。
再一次回顧時(shí)覺(jué)得這些其實(shí)都是一些細(xì)節(jié)性的東西,在廣交會(huì)這么大型的展會(huì)上,細(xì)節(jié)反而是客商更看重的東西,而細(xì)節(jié)也才真正能體現(xiàn)品質(zhì)。對(duì)于廣交會(huì)工作人員的我們也不能只是一味的希望他們能提供所有的東西,更多的時(shí)候還是需要我們自己去發(fā)現(xiàn),去思考,去總結(jié)。
對(duì)于我,在對(duì)自己的未來(lái)應(yīng)該從事什么崗位什么行業(yè)仍然迷茫的我,通過(guò)不同的實(shí)習(xí)和崗位來(lái)找到自己的喜愛(ài),這或許也是廣交會(huì)帶給我的另一點(diǎn)收獲吧,而如果以后在外貿(mào)公司工作,這不也就是我的一個(gè)優(yōu)勢(shì)了嗎,雖然不是深刻的了解了廣交會(huì),但對(duì)于它的基本運(yùn)行還是清楚了的。還有五天,這一屆的廣交會(huì)就結(jié)束了,或許還會(huì)再來(lái),但我還是很珍惜這兩次在廣交會(huì)的實(shí)習(xí),雖然很累,但不用上課也不用像正式員工那樣肩負(fù)各種責(zé)任,這樣的生活是最幸福的。未來(lái)還很迷茫,不知道我將會(huì)往何方,但這一段經(jīng)歷將會(huì)是最特別的。
第二篇:廣交會(huì)情況
第111屆廣交會(huì)簡(jiǎn)報(bào)
一、概況
廣交會(huì),創(chuàng)辦于1957年春季,每年春秋兩季在廣州舉辦,迄今已有55年歷史,是中國(guó)目前歷史最久、層次最高、規(guī)模最大、商品種類(lèi)最全、到會(huì)采購(gòu)商最多且分布國(guó)別地區(qū)最廣、成交效果最好、信譽(yù)最佳的綜合性國(guó)際貿(mào)易盛會(huì)。五年前,廣交會(huì)更名為中國(guó)進(jìn)出口商品交易會(huì),增加了進(jìn)口展區(qū),就是中國(guó)促進(jìn)平衡增長(zhǎng)的最好詮釋。55年來(lái),廣交會(huì)始終致力于服務(wù)國(guó)家經(jīng)濟(jì)建設(shè),積極推動(dòng)我國(guó)企業(yè)、產(chǎn)品和品牌走向世界,現(xiàn)已發(fā)展成為我國(guó)對(duì)外貿(mào)易的重要平臺(tái),為促進(jìn)我國(guó)同世界各國(guó)經(jīng)貿(mào)合作發(fā)揮了重要作用;一部廣交會(huì)的歷史,就是一部生動(dòng)的新中國(guó)對(duì)外開(kāi)放史;是中國(guó)對(duì)外貿(mào)易發(fā)展的縮影。
廣交會(huì)共分為三期約60000個(gè)攤位,每期約20000個(gè)攤位,其中第一期主要為機(jī)電產(chǎn)品(包括我市主導(dǎo)產(chǎn)業(yè):電子電器、五金工具)、第二期為辦公用品、禮品、潔具等、第三期為服裝、鞋等輕工用品。時(shí)間:2012年4月5日-5月5日 地點(diǎn):中國(guó)進(jìn)出口商品交易會(huì)展館 展會(huì)日程安排
第一期:2012年4月15日-19日
第二期:2012年4月23日-27日 第三期:2012年5月1日-5日
二、參加廣交會(huì)情況和企業(yè)參展建議
第111屆廣交會(huì),我市組團(tuán)
家企業(yè)
個(gè)攤位參加了廣交會(huì),其中品牌攤位
個(gè),一般性展位
個(gè),第一期
家
個(gè)攤位,第二期
家
個(gè)攤位,第三期
家
個(gè)攤位,攤位規(guī)模約占
%,特別是一期占市
%。第一期我市企業(yè)達(dá)成意向成交額
萬(wàn)美元。
廣交會(huì)一直以來(lái)是我市出口企業(yè)的主要載體和平臺(tái),據(jù)不完全統(tǒng)計(jì),歷史以來(lái),我市85%的出口額來(lái)自廣交會(huì),近幾年隨著我市開(kāi)拓國(guó)際市場(chǎng)力度的加大、企業(yè)境外參展積極性的提高、各種網(wǎng)上交易平臺(tái)的發(fā)展,廣交會(huì)效益帶來(lái)的訂單比例下降,但還是占我市出口的60%左右??梢?jiàn)廣交會(huì)對(duì)我市外貿(mào)發(fā)展的重要性。不過(guò)我們還是要理性對(duì)待廣交會(huì):
1、廣交會(huì)資源的有限性。廣交會(huì)一般性展位是根據(jù)每個(gè)地區(qū)的出口額、每個(gè)行業(yè)的出口額分配的,所以我市分到的攤位數(shù)量有局限性;千軍萬(wàn)馬齊進(jìn)廣交會(huì)是做不到的,我們必須優(yōu)化資源配置,不斷優(yōu)化參展企業(yè)和參展產(chǎn)品,組織有創(chuàng)新、有活力、能抓訂單的企業(yè)和行業(yè)參展。
2、廣交會(huì)的競(jìng)爭(zhēng)激烈。廣交會(huì)上我們的參展企業(yè)面臨著國(guó)內(nèi)外同行的激烈競(jìng)爭(zhēng)(2007開(kāi)始增加了進(jìn)口館),采購(gòu)商進(jìn)入廣交會(huì)可以有很大的采購(gòu)選擇空間,我們的參展企業(yè)一定要認(rèn)真做好“展
前準(zhǔn)備、展中溝通、展后跟進(jìn)”。(展前準(zhǔn)備是指做好人員辦證、參展產(chǎn)品的精心選擇和知識(shí)產(chǎn)權(quán)備案、展位的布置等;展中溝通是指跟客商的洽談溝通、價(jià)格面議、新產(chǎn)品、企業(yè)品牌、企業(yè)文化的推薦、老客戶(hù)的感情聯(lián)絡(luò)及了解同行的發(fā)展情況等;展后跟進(jìn)是指對(duì)有興趣購(gòu)買(mǎi)客戶(hù)的再溝通、再議價(jià)、再跟進(jìn),邀請(qǐng)客戶(hù)對(duì)生產(chǎn)場(chǎng)地、生產(chǎn)能力、生產(chǎn)環(huán)境的實(shí)地考察等),同時(shí)有條件的企業(yè)積極爭(zhēng)取品牌特裝展位,爭(zhēng)取更大的生存和發(fā)展空間。對(duì)企業(yè)的建議:
認(rèn)真對(duì)待廣交會(huì),不是有了廣交會(huì)攤位就是“萬(wàn)能的”,做好展前準(zhǔn)備、展中溝通、展后跟進(jìn),同時(shí)更加注重“功夫在展外”,創(chuàng)新是企業(yè)的生命力,事實(shí)證明,注重創(chuàng)新的企業(yè)才是廣交會(huì)上的寵兒,抓訂單能力更強(qiáng);另外企業(yè)也要走出去參展,去參加國(guó)內(nèi)外的專(zhuān)業(yè)性展會(huì),才能做好與世界一流企業(yè)、一流產(chǎn)品的對(duì)接,做好產(chǎn)品的更新?lián)Q代;事實(shí)也證明,參展越活躍的企業(yè),企業(yè)產(chǎn)品的競(jìng)爭(zhēng)力更強(qiáng),外貿(mào)出口業(yè)績(jī)?cè)酱蟆?/p>
第三篇:廣交會(huì)意思
篇一:廣交會(huì)職位介紹
1、業(yè)務(wù)崗:
①?lài)?guó)際聯(lián)絡(luò)部(算是業(yè)務(wù)崗里最大的一個(gè)部門(mén))②綜合管理部
樣的
④廣交會(huì)廣告部
⑤如果是輔導(dǎo)員助理,會(huì)更早組織過(guò)去準(zhǔn)備一些事情,通常是開(kāi)學(xué)沒(méi)幾天就要過(guò)去了,叫什么組展事務(wù),好像主要是負(fù)責(zé)參展商那塊的,剛才上面提到的主要都是針對(duì)采購(gòu)商方面的。春哥就是做這個(gè)的,大家也可以去問(wèn)問(wèn)他。
2、非業(yè)務(wù)崗
非業(yè)務(wù)崗?fù)ǔ>褪亲C件服務(wù)中心,就是辦證。每個(gè)采購(gòu)商進(jìn)展館都需要有采購(gòu)商或者參展商證,而辦證中心就是辦采購(gòu)商證的。辦證的工作也分為兩種,一是駐在廣交會(huì)展館里的辦證點(diǎn),這是大部隊(duì);二是會(huì)有小部分駐在一些指定酒店,通常是客商住的酒店,到時(shí)候上班就是直接到酒店的。
篇二:首次去廣交會(huì),急需經(jīng)驗(yàn)之談
廣交會(huì)臨近,發(fā)現(xiàn)不少xdjm沒(méi)有參加廣交會(huì)的經(jīng)驗(yàn),為此,特意收集了廣交會(huì)這方面的相關(guān)經(jīng)驗(yàn)及注意事項(xiàng),希望可以幫到各位,愿各位在廣交會(huì)上大展手腳,能做出好成績(jī)!廣交會(huì)一些心得及其經(jīng)驗(yàn)
套用公司老總的話(huà)說(shuō),去廣交會(huì)并不只是僅僅為了拿單,而是去會(huì)會(huì)老客戶(hù),show新的樣品,順便挖掘一些潛在的新客戶(hù)。因?yàn)楹芏嗫蛻?hù)知道
中國(guó)的參展商要拿到一個(gè)攤位并非易事,每年的出口額必須要達(dá)到一定的數(shù)才能有資格申請(qǐng)。因此如果一個(gè)企業(yè)能每次參展也是一種實(shí)力的體現(xiàn),這也是為了給我們的老客戶(hù)增強(qiáng)信心。
很多商界朋友都感嘆廣交會(huì)的效果每況愈下,其實(shí)我認(rèn)為廣交會(huì)效果的好壞與否最大程度還是取決于我們的產(chǎn)品.如果產(chǎn)品新穎,價(jià)格合理,適應(yīng)一定的目標(biāo)市場(chǎng),再加上運(yùn)氣好的話(huà),分到一個(gè)位于正道的好攤位,不會(huì)沒(méi)有好的效果.廣交會(huì)提供了一個(gè)和買(mǎi)家面對(duì)面交流的機(jī)會(huì),以最直接的方式向客戶(hù)展示我們的產(chǎn)品,相對(duì)來(lái)說(shuō)更能取得客戶(hù)的認(rèn)可.訂單成交率相對(duì)也比在貿(mào)易網(wǎng)站上要高 很多.很多外貿(mào)新人第一次參加廣交會(huì)不知如何準(zhǔn)備,作為一個(gè)新手參加廣交會(huì),可能會(huì)有些理不清頭緒.其實(shí)參加交易會(huì)是很簡(jiǎn)單的事情,就象平時(shí)我們逛商場(chǎng)遇到的一些推銷(xiāo)員.只不過(guò)我們面對(duì)的是老外而已,只要你的英語(yǔ)水平還可以,對(duì)產(chǎn)品熟悉的話(huà),不是很難的事.只須注意以下事項(xiàng)即可
1.準(zhǔn)備好參展的展品.一定要熟記這些展品的規(guī)格等詳細(xì)資料.以備向客戶(hù)介紹.2.準(zhǔn)備好參展展品的詳細(xì)價(jià)格表(包裝裝箱資料).切記熟記幾種常用的產(chǎn)品價(jià)格.當(dāng)客戶(hù)問(wèn)時(shí)如能立即回答可能會(huì)收到意想不到的效果.3.最好準(zhǔn)備一些樣品.以備重要客戶(hù)索樣.4.另外準(zhǔn)備一些公司樣本或宣傳冊(cè).tip:參展時(shí)如能準(zhǔn)備一些精致的糖果或香口膠,放到精致的盤(pán)子里,效果會(huì)更佳.很多老外特喜歡吃中國(guó)的糖,精美誘人的糖果很能吸引老外的眼球哦.外地首次參加廣交會(huì)的同僚請(qǐng)注意
1.最好提前一天到(如果你的產(chǎn)品比較多而且體積小),安排好住宿,熟悉展館位置,布展時(shí)間應(yīng)該有機(jī)會(huì)可以進(jìn)去看看展位;如果有特殊要求比如改高度,多安燈等要提前向管委會(huì)申請(qǐng),要不可能會(huì)很麻煩。如果要給每個(gè)隔檔安燈管,可以把產(chǎn)品更突出,自己帶燈管可能省很多費(fèi)用,但前提是帶著比較方便,或者在廣州放熟人那里。記得帶簾子,展位布置好了就可以離開(kāi),能用簾子包起來(lái)比較好,而且還可以擋擋灰。2.客流量最大的應(yīng)該是第2、3天,盡量不要擋住客人的視線(xiàn),主動(dòng)打招呼后不用太多話(huà),跟進(jìn)就可以了;選好的樣品或者色樣帶客戶(hù)名片一起拍照,以便存檔,客戶(hù)離開(kāi)馬上將樣品放回原處。
3.樣品箱可以存在大會(huì)倉(cāng)庫(kù)里,不過(guò)當(dāng)然會(huì)產(chǎn)生費(fèi)用了;如果不打算將樣品帶回,最后一天就可以處理掉了。
4.閉館時(shí)提前通知拉貨車(chē)隊(duì)撤展的時(shí)間,最好能找有經(jīng)驗(yàn)的車(chē)隊(duì),他們知道什么時(shí)間可以進(jìn)展館(有關(guān)系的可能會(huì)早點(diǎn)進(jìn)去)。樣品什么的整理好交給車(chē)隊(duì)就可以了。
以上僅為個(gè)人意見(jiàn),因?yàn)槊糠N產(chǎn)品的處理方式不一樣,希望大家一起交流一下經(jīng)驗(yàn),也許會(huì)找到更省時(shí)省力省錢(qián)的方法。
怎樣把握廣交會(huì)客戶(hù)
廣交會(huì)由于時(shí)間地方有限,所以很多客戶(hù)過(guò)來(lái)了只來(lái)得及遞個(gè)名片。
下面是我對(duì)待這一疊名片的方式。
1。時(shí)間很關(guān)鍵,所有的名片要在2天之類(lèi)聯(lián)系完。
2。要分類(lèi)對(duì)待,有些客戶(hù)已經(jīng)有選樣品的要重視,這種希望最大,要把我們給他們的報(bào)價(jià)做到他們選中的樣品圖片上發(fā)給客人 然后過(guò)段時(shí)間就要給他們發(fā)點(diǎn)其他我們的新的圖片,看他們是否有興趣 3。有些客戶(hù)會(huì)告訴我們他們對(duì)哪類(lèi)產(chǎn)品比較感興趣,這時(shí)要挑公司最新最好的產(chǎn)品圖片發(fā)過(guò)去,以便讓他們眼睛亮一下。
記住要一次不要發(fā)太多,但是過(guò)一兩天就要再發(fā)一些,這樣效果會(huì)更好些
4。還有些什么信息也沒(méi)就只有名片的話(huà),那就給他們發(fā)我們的公司簡(jiǎn)介,然后問(wèn)他對(duì)我們公司的哪類(lèi)產(chǎn)品比較感興趣
5。由于廣交會(huì)客人走了太多攤位了,為了提醒他們對(duì)我們公司的記憶,可以將公司名片或者樣冊(cè)的封面等做到簽名里去。
6。有些郵件發(fā)不通的可以發(fā)傳真,還可以打電話(huà)
7。確保所有的客戶(hù)都能聯(lián)系上了以后,然后去掉一些沒(méi)用的客戶(hù),專(zhuān)心聯(lián)系那些潛在的客戶(hù).在廣交會(huì)上須注意的細(xì)節(jié)!很重要!a.穿著得體一點(diǎn),盡量讓自己看起來(lái)更精神,臉帶微笑,讓自己帥/靚點(diǎn),再帥/靚點(diǎn),展會(huì)需要的就是注意力,而注意力就是金錢(qián),各位都是研究眼球經(jīng)濟(jì)的高手,相信你們懂的肯定比我多!
篇三:2015廣交會(huì)實(shí)習(xí)報(bào)告 2015廣交會(huì)實(shí)習(xí)報(bào)告
第1篇:廣交會(huì)實(shí)習(xí)報(bào)告 2015年十月份,學(xué)校安排3周時(shí)間作為我們這個(gè)學(xué)期的實(shí)習(xí)時(shí)間,讓我們?nèi)⒓由鐣?huì)實(shí)踐,參與第108屆廣交會(huì)第二期和第三期,真的很感激學(xué)校給了我們這樣一個(gè)難得的機(jī)會(huì)。
這是我第一次參加大型的商貿(mào)活動(dòng),也是第一次擔(dān)任翻譯工作,終于有機(jī)會(huì)見(jiàn)識(shí)一下廣交會(huì)啦,既興奮又緊張。興奮是因?yàn)閷W(xué)習(xí)了十幾年的英語(yǔ),這次終于有機(jī)會(huì)挑戰(zhàn)一下,看看自己的水平究竟如何,但是,又很擔(dān)心自己的能力不足,勝任不好這份工作。同時(shí),這次的實(shí)習(xí)也可以說(shuō)是專(zhuān)業(yè)的實(shí)踐,作為一名商務(wù)英語(yǔ)專(zhuān)業(yè)的學(xué)生,對(duì)于這次跟外貿(mào)有關(guān)的工作,更應(yīng)該能做好。
在這次的實(shí)習(xí)中,使我成長(zhǎng)了不少,親身體會(huì)到一些在學(xué)校課堂上無(wú)法學(xué)到,無(wú)法體會(huì)到的東西。首先,就是舉牌。其實(shí),舉牌最痛苦的不是沒(méi)有找到工作,而是,看到周?chē)耐瑢W(xué)一個(gè)個(gè)被請(qǐng)走時(shí),而你又無(wú)人問(wèn)津時(shí)的挫敗感。隨著周?chē)徽?qǐng)走的人數(shù)的增加,你的壓力也在不斷地增加......在去舉牌的第一天,我和同學(xué)小靜都沒(méi)找到工作,那天我們餓著肚子一直堅(jiān)持到傍晚六點(diǎn)多。期間,有個(gè)老板直接走過(guò)來(lái)跟我拿聯(lián)系方式,不過(guò),被旁邊其他學(xué)校的一個(gè)同學(xué)搶了,不得不承認(rèn)她的口才很好,但是,是在推薦她的同學(xué),幫她同學(xué)搶?zhuān)詈?,由于她同學(xué)并沒(méi)有準(zhǔn)備好名片,反而還在我的名片上寫(xiě)上她的聯(lián)系方式。恨她嗎?當(dāng)然,不過(guò),同時(shí)還得感謝她,因?yàn)樗?,讓我提前感受到了社?huì)的競(jìng)爭(zhēng),激起了我的斗志。
第二天,我們?cè)缟狭c(diǎn)便開(kāi)始起來(lái)準(zhǔn)備,因?yàn)槲覀兿嘈?,早起的鳥(niǎo)兒有蟲(chóng)吃。鑒于第一天的教訓(xùn),我們這天斗志昂揚(yáng),私底下也已經(jīng)準(zhǔn)備好老板可能會(huì)問(wèn)的問(wèn)題答案,之前有沒(méi)有做過(guò)翻譯?有。有沒(méi)有考過(guò)六級(jí)?有。有沒(méi)有學(xué)過(guò)商務(wù)實(shí)貿(mào)?有......總之,為了找到工作,我們就是變形金剛。果然,這樣機(jī)會(huì)就來(lái)了,不過(guò),她居然說(shuō),我們是不包餐的哦,沒(méi)關(guān)系啦,第一次實(shí)習(xí)總要吃點(diǎn)虧,可是,她又說(shuō),如果由于你的能力不足,中途被辭退,你要補(bǔ)回那300元bàn zhèng費(fèi)。天啊,沒(méi)賺錢(qián)還得賠錢(qián)......不過(guò),真得要放棄這次機(jī)會(huì)嗎?不,只要我做得好,不被辭退就行啦!從來(lái)沒(méi)為自己感到驕傲,這是第一次......就這樣,我找到了工作。
這份工作的地點(diǎn)是錦漢展覽中心,工作時(shí)間是9:00—21:00,10月21日至10月27日。我們的展位是關(guān)于led應(yīng)急燈,只有我一名翻譯,再加上老板和老板娘,共3個(gè)人。所以,我的工作內(nèi)容相當(dāng)?shù)膹V,給燈充電,派名片,收集名片,做翻譯兼銷(xiāo)售人員。由于沒(méi)有業(yè)務(wù)員,我得盡快最短的時(shí)間把關(guān)于該廠的情況,產(chǎn)品性能,報(bào)價(jià)通通了解清楚,并能翻譯成英文。就這樣,每天回到家1點(diǎn)多還在翻閱詞典,早上七點(diǎn)多起來(lái)背單詞。雖然很辛苦,不過(guò)一個(gè)星期下來(lái),還真的記住了不少詞匯。同時(shí),也讓我體會(huì)到什么是,臺(tái)上一分鐘,臺(tái)下十年功,背了幾天的單詞僅僅只用過(guò)一次。在我們展位的對(duì)面是展覽竹編的手工藝品,有很多款式,有公雞、單車(chē)、褲子、衣服、咖啡杯等等的形狀,非常受歐美客戶(hù)歡迎,每天他們的展位都是擠滿(mǎn)人。而相比之下,我們的展位卻很冷清,這大概是由于我們的燈飾偏向中日化,所以,客戶(hù)都不是很喜歡。這同時(shí)也讓我懂的,要學(xué)會(huì)針對(duì)市場(chǎng)做出相應(yīng)的調(diào)整,那樣才能使你的產(chǎn)品真正走向國(guó)際化。
第二份工作是在廣交會(huì)主館,由于bàn zhèng費(fèi)用很高,一天300元,所以很少參展商招聘翻譯,工作相當(dāng)難找。舉了3天牌才找到。真得是相當(dāng)?shù)匦疫\(yùn)。不過(guò),這次的工作相對(duì)來(lái)說(shuō)簡(jiǎn)單了很多,下班時(shí)間也提早到了下午6點(diǎn),由于店內(nèi)有業(yè)務(wù)員,我的工作也就輕松很多,只是需要翻譯,當(dāng)客人較多時(shí),才需要獨(dú)當(dāng)一面。但當(dāng)自己親手把那1230元的bàn zhèng費(fèi)交給工作人員時(shí),無(wú)形中多了一種壓力,人家出那么多錢(qián)請(qǐng)你,你怎
么能把工作搞砸呢。于是,又得開(kāi)始背跟鞋業(yè)有關(guān)的詞匯,燙底、大底、內(nèi)里、幫面......天啊,這些平時(shí)聽(tīng)都沒(méi)聽(tīng)過(guò),幸運(yùn)的是,網(wǎng)上有的找。不幸的是,有些壓根找不到,西施絨、曲曲絨......幸好在翻譯時(shí),并沒(méi)有人問(wèn)我,這個(gè)面料是什么,商標(biāo)上有縮寫(xiě)。不過(guò),丑媳婦終需見(jiàn)家翁,當(dāng)老板在整理郵件遇到這個(gè)詞時(shí),心里真得很害怕,會(huì)不會(huì)就因?yàn)檫@個(gè)詞我被炒啦。結(jié)果,老板直接上q發(fā)信息問(wèn)她的朋友,據(jù)老板介紹,她是一位從事外貿(mào)行業(yè)很多年的姐姐,在鞋子這方面相當(dāng)?shù)挠薪?jīng)驗(yàn)。看來(lái),要學(xué)習(xí)的東西還多著呢。
當(dāng)然,在這次實(shí)習(xí)過(guò)程當(dāng)中,也發(fā)現(xiàn)了一些問(wèn)題。從自身方面來(lái)說(shuō),主要有以下幾點(diǎn):第一,是對(duì)專(zhuān)業(yè)知識(shí)的掌握。這項(xiàng)工作主要是要求對(duì)英文詞匯的掌握與應(yīng)用,國(guó)家名的翻譯。在工作中,發(fā)現(xiàn)自己的知識(shí)還很欠缺,需要日后的更多的學(xué)習(xí)。第二,這次實(shí)習(xí)中發(fā)現(xiàn),由于自己的倔強(qiáng)而導(dǎo)致做事沖動(dòng),沒(méi)有思前顧后。當(dāng)然,應(yīng)該學(xué)會(huì)一種折中的辦法,既能做好工作又不至于使自己受到傷害。第三,也就是如何選擇老板。在激烈的競(jìng)爭(zhēng)中,該學(xué)會(huì)如何冷靜地去做出恰當(dāng)?shù)倪x擇。
真得很感謝兩位老板的教導(dǎo),讓我學(xué)到了完全不同東西。第一位老板很?chē)?yán)厲,讓我體會(huì)到什么叫社會(huì)的壓力,第二位老板很友好,讓我感受到什么叫福利。經(jīng)過(guò)這次實(shí)習(xí),讓我學(xué)到了書(shū)本學(xué)不到的知識(shí),也讓我看到了自己的缺陷與不足的地方。在今后兩年的學(xué)習(xí)生涯中,本人一定要做好學(xué)習(xí)規(guī)劃,學(xué)好自己的專(zhuān)業(yè),并積累相關(guān)的知識(shí),以符合社會(huì)的需要。
第2篇:廣交會(huì)實(shí)習(xí)報(bào)告
一、實(shí)習(xí)內(nèi)容。
廣交會(huì)已經(jīng)過(guò)去了,算起來(lái)在崗位上也辛辛苦苦工作了十幾天了,在這半個(gè)月多的時(shí)間里,我和同伴們一起把工作做好,很好地完成了為廣交會(huì)服務(wù)的任務(wù)。這是一個(gè)辛苦的充滿(mǎn)汗水和淚水的過(guò)程,但是我們依然累并快樂(lè)著。不僅在這樣一個(gè)世界大舞臺(tái)鍛煉自己的能力,見(jiàn)證這一世界大事,為來(lái)自全世界的客商服務(wù),在這里我們學(xué)到了很多課堂上都學(xué)不到的知識(shí)。
我被分到咨詢(xún)導(dǎo)向組的bàn zhèng大廳門(mén)口的分流小組,負(fù)責(zé)把前來(lái)bàn zhèng的客商指引到正確的區(qū)域bàn zhèng。根據(jù)半個(gè)多月以來(lái)的工作和總結(jié)經(jīng)驗(yàn),得出以下幾種情況:
1、老客商,有邀請(qǐng)函等的新客商去a區(qū)免費(fèi)bàn zhèng。
2、第一次來(lái)而且沒(méi)有邀請(qǐng)函的新客商去b區(qū)bàn zhèng。
3、國(guó)內(nèi)的采購(gòu)代表,技術(shù)人員,翻譯人員去c區(qū)bàn zhèng。
4、老客商在2015年之后已經(jīng)辦了ic卡的,遺失了或者忘了帶來(lái),先到咨詢(xún)臺(tái)查詢(xún)buyernumber,然后要到b區(qū)交錢(qián)補(bǔ)辦。
5、持有ic卡的老客商帶著第一次來(lái)的同事,他的同事要bàn zhèng,這樣的情況是直接到a區(qū)免費(fèi)bàn zhèng。
6、第一次來(lái)廣交會(huì)而且沒(méi)有邀請(qǐng)函的客商,有一部分是他的公司在此之前參加過(guò)廣交會(huì),廣交會(huì)可以找到記錄,也是先到咨詢(xún)臺(tái)查詢(xún)buyernumber,然后就可以到a區(qū)免費(fèi)bàn zhèng。
7、有客商第一次來(lái),收到廣交會(huì)的邀請(qǐng)函,但是沒(méi)有帶來(lái)或者沒(méi)有打印出來(lái),要先到辦公室傳真過(guò)來(lái)再打印出來(lái),然后可以到a區(qū)免費(fèi)bàn zhèng。
8、在廣交會(huì)官方網(wǎng)站上預(yù)先登記注冊(cè)的客商,可以憑注冊(cè)號(hào)到a區(qū)免費(fèi)bàn zhèng。
9、詢(xún)問(wèn)客商有沒(méi)有準(zhǔn)備好了個(gè)人近照,沒(méi)有的話(huà)要先到照相區(qū)拍照。
這樣的工作看似不難,實(shí)際上很辛苦,不僅需要長(zhǎng)時(shí)間的站立,還受到日曬雨淋,而且要快速辨認(rèn)客商的身份,在幾句話(huà)中,在幾秒鐘,用英語(yǔ)甚至用手舞足蹈地表達(dá)自己的
意思,以求客商明白我們的意思,回答我們的問(wèn)題,于是我們才能指引客商到正確的地方bàn zhèng。為了減小驗(yàn)證人員和bàn zhèng人員的工作麻煩,為了幫助咨詢(xún)臺(tái)的同事分擔(dān)一些工作,我們的工作崗位十分重要,起到承上啟下的作用,指引錯(cuò)誤會(huì)造成混亂。特別是在客商多的時(shí)候,假如有的客商在a區(qū)排隊(duì)等候了很久,結(jié)果輪到他bàn zhèng了,被告知要到b區(qū)bàn zhèng,這樣會(huì)造成客商心情不愉快,耽誤了客商寶貴時(shí)間,還會(huì)另我們的驗(yàn)證組和bàn zhèng組的同事陷入困境,這樣的情況是我們最不愿意看到的。
于是,我們迅速進(jìn)入角色,在第一天就迎來(lái)了最大的客流量,也還是全力以赴,小心謹(jǐn)慎同時(shí)也快速地辨認(rèn),頂住了各種壓力,使得客人開(kāi)心愉快bàn zhèng,各項(xiàng)工作有條不紊地進(jìn)行。接下來(lái)的幾天,我們不斷地在工作中總結(jié)經(jīng)驗(yàn),能從客商手中拿的表格,邀請(qǐng)函,身邊帶的人和身上帶的證,再通過(guò)幾句簡(jiǎn)短的交流便可以準(zhǔn)確而高效地辨認(rèn)出客商的身份,并指引到正確的區(qū)域bàn zhèng。有時(shí)候?yàn)榱吮苊獍l(fā)生誤會(huì),有些客商還是會(huì)找錯(cuò)區(qū)域,在人不多的時(shí)候甚至可以帶他們到各區(qū)域的入口處。
二、實(shí)習(xí)記事和體會(huì)。
1、個(gè)人形象與國(guó)家形象息息相關(guān)。
而我們作為這一次交易會(huì)的東道主國(guó)家,每年都迎來(lái)成千上萬(wàn)的客人,很多客人都會(huì)覺(jué)得廣交會(huì)的服務(wù)很好,和中國(guó)人做生意很愉快,他們回去之后也會(huì)給予中國(guó)很高的評(píng)價(jià)。我們bàn zhèng處,作為外商參加廣交會(huì)的第一個(gè)進(jìn)口,我們也代表了國(guó)家的形象,我們要給遠(yuǎn)道而來(lái)的客商一個(gè)良好的第一印象,我們做到了為外商提供便捷、省時(shí)、愉快的bàn zhèng服務(wù),總是不遺余力地為客商解決每一個(gè)難題,面對(duì)批評(píng)我們微笑對(duì)待。我們的胸前都掛著一個(gè)微笑章,就是時(shí)刻提醒我們要微笑著接待每一位客人,我們展現(xiàn)了中華民族禮儀之邦的良好形象。
2、助人為樂(lè)是精神上的享受。
在廣交會(huì)的日子,每天都要站著六七個(gè)小時(shí),雖然很累但也很快樂(lè)。因?yàn)閷?duì)于我們來(lái)說(shuō),能幫助到別人就是最大的快樂(lè)。有一天下午,已經(jīng)下班時(shí)間了,兩個(gè)印度人才走進(jìn)來(lái)bàn zhèng,他們說(shuō)的英語(yǔ)口音很有印度風(fēng)味,我一下子聽(tīng)不懂他們?cè)谡f(shuō)什么,只能結(jié)合當(dāng)時(shí)的情況大概能理解,重要的信息還是問(wèn)到清楚為止。從他們一進(jìn)門(mén),我就指引他們填
好報(bào)到表,然后帶他們?nèi)àn zhèng,只可惜當(dāng)時(shí)bàn zhèng組的同事們都已經(jīng)下班了,我又帶他們到另外一個(gè)區(qū)去bàn zhèng,但也還是晚了,他們只能明天再來(lái)。我已是盡了最大努力,還是沒(méi)能幫他們辦到證,他們也還是很感謝我,走的時(shí)候跟我握手。這邊他們剛走,又遇到了一對(duì)印尼老夫婦迷路了。他們是一個(gè)旅游團(tuán)來(lái)廣交會(huì)的,他們找不到他們的旅游車(chē)在哪里了,而且他們連地址都不知道。然后他們打電話(huà)給導(dǎo)游小姐吧,然后叫我問(wèn)她,我得知他們的車(chē)是在香格里拉大酒店附近的停車(chē)場(chǎng)。然后我就跟他們說(shuō)怎么去香格里拉大酒店,告訴他們?cè)趺凑业絙區(qū)495停車(chē)場(chǎng)。
在這個(gè)崗位上每天都會(huì)有來(lái)自很多外商來(lái)向我們提問(wèn),他們總會(huì)遇到這樣那樣的問(wèn)題,比如行李要拿到哪里寄存,廁所在哪里,護(hù)照沒(méi)帶怎么辦,b館里面有什么展覽,和家人走失了等等。這本不是我們的份內(nèi)工作,我們把他們指引到咨詢(xún)臺(tái)也算完成任務(wù)了,但我們也很樂(lè)意地為他們解答,盡最大努力幫助他們??吹剿麄儗?xiě)滿(mǎn)疑惑的臉上露出了笑容,我們的心也是甜甜的。在幫助他們的同時(shí),也提高了我們英語(yǔ)口語(yǔ)的溝通能力,提高了我們應(yīng)對(duì)特殊情況,尋求辦法解決問(wèn)題的能力。
3、尊重每一個(gè)人是良好道德的體現(xiàn)。
我們站在門(mén)口引導(dǎo)客商,也會(huì)有很多時(shí)候會(huì)被忽視的,有一些客商完全不理會(huì)我們的詢(xún)問(wèn)就直接急忙忙地走進(jìn)來(lái),有些客商走對(duì)了地方,有一些還是走錯(cuò)了又錯(cuò)還是沒(méi)問(wèn)人。有一些客商還是很有禮貌的,即使他們完全知道要去哪里,即使他們很著急,他們也不會(huì)忘記很友好的向站在門(mén)口的打招呼,向我們微笑問(wèn)好,看到清潔工人在打掃衛(wèi)生,也會(huì)主動(dòng)的微笑讓開(kāi),看到武警威武地站崗還會(huì)敬禮,看到辛勤的保安也會(huì)用中文問(wèn)好,這讓我們很感動(dòng)。我們本來(lái)就是不太起眼的工作人員,忽視了我們也是情理之中,但能做到隨時(shí)隨地都向每一個(gè)人都友好地微笑就是難得的。這是一種尊重,是對(duì)所有勞動(dòng)人民的尊重,是對(duì)勞動(dòng)成果的尊重,是對(duì)低層人民的尊重,一個(gè)人一個(gè)民族如果做到尊重每一個(gè)勞動(dòng)的人和他的勞動(dòng)成果,尊重每一個(gè)有生命的人,那么這個(gè)人是很有崇高的道德品質(zhì)的,這個(gè)民族是很強(qiáng)大很團(tuán)結(jié)的。我們國(guó)家就需要這樣的尊重,有些人也許做著很低微的工作,有些人很不起眼,但是實(shí)實(shí)在在地為著這個(gè)國(guó)家做出貢獻(xiàn),這些人是必不可少的,沒(méi)有人的付出是理所當(dāng)然的。時(shí)刻都要記得尊重每一個(gè)人,對(duì)每一個(gè)付出辛勤勞動(dòng)的人都感恩。我們同是一個(gè)民族就更應(yīng)該相親相愛(ài),做到尊重每一個(gè)生命,尊重任何人的勞動(dòng),那么我們國(guó)家我們民族是用立于不敗之地的。
對(duì)實(shí)習(xí)單位的建議。
在這半個(gè)多月的實(shí)習(xí)里,還有一些建議,希望bàn zhèng的效率能越來(lái)越高,客商越來(lái)越滿(mǎn)意,廣交會(huì)越辦越好。
2、明確的崗位安排和高效的培訓(xùn),確保信息口徑一定要一致。廣交會(huì)期間,不少咨詢(xún)導(dǎo)向人員與驗(yàn)證員以及與bàn zhèng員在某些問(wèn)題上獲知的信息不一致,以至于傳達(dá)給客商的信息就不一致,比如說(shuō)外國(guó)駕照的問(wèn)題,以及屬于六國(guó)的但無(wú)護(hù)照的客商要如何處理的問(wèn)題等。如果咨詢(xún)導(dǎo)向員,驗(yàn)證員以及bàn zhèng員的回答口徑一致,以及各個(gè)小區(qū)對(duì)個(gè)別問(wèn)題的回答統(tǒng)一,情形就會(huì)好很多,出現(xiàn)客商跑來(lái)跑去以至于火氣怨氣很大或被客商責(zé)備的情形的幾率會(huì)小很多。
3、要在每
一個(gè)展館都設(shè)置一個(gè)行李寄存處。琶洲會(huì)展中心一共有三個(gè)展館,占地面積 也是非常大,從一個(gè)展館走到另一個(gè)展館要花很長(zhǎng)時(shí)間,如果在炎熱的夏天,帶著很多行李,來(lái)到b館,想要寄存行李,卻被告知行李寄存處在a館,b館和a館的距離很遠(yuǎn),每一個(gè)外商聽(tīng)到都會(huì)抱怨。特別是第一次來(lái)廣交會(huì)的客商沒(méi)有在來(lái)之前得知在哪里可以寄存行李,這樣的麻煩會(huì)大大降低會(huì)廣交會(huì)的評(píng)價(jià)。所以在每一個(gè)展館都設(shè)立一個(gè)行李寄存的地方放可以減少客商的抱怨,提供給客商更貼心的服務(wù)。
4、降低對(duì)國(guó)內(nèi)采購(gòu)商入館的門(mén)檻。廣交會(huì)主要是中國(guó)出口商品展,主要對(duì)境外采購(gòu)商開(kāi)放。國(guó)內(nèi)采購(gòu)商能進(jìn)入廣交會(huì)的不多,手續(xù)麻煩,連境外公司的國(guó)內(nèi)采購(gòu)代表也要交300元人民幣一天進(jìn)館。在我們實(shí)習(xí)期間,有不少的國(guó)內(nèi)商家沒(méi)有事先了解情況就遠(yuǎn)道而來(lái),但被告知國(guó)內(nèi)采購(gòu)商不可以bàn zhèng進(jìn)館,就會(huì)有很多人不理解。這是一個(gè)難題,因?yàn)檫@么一個(gè)國(guó)際性的展會(huì),國(guó)內(nèi)當(dāng)然很多商家也想去采購(gòu),連一些市民也想去湊熱鬧,在那里是一個(gè)全球性的大超市,在那里可以買(mǎi)到全國(guó)各地商家的商品,也可以買(mǎi)到一些國(guó)外的商品。中國(guó)人口眾多,門(mén)檻降低自然會(huì)引起很多國(guó)人的興趣,這樣對(duì)參展商是不利的,對(duì)境外采購(gòu)商也是不公平的,廣交會(huì)的各方面秩序也難以bàn zhèng。中國(guó)的經(jīng)濟(jì)靠出口和投資帶動(dòng)是眾所周知的,十六大的時(shí)候提出要以擴(kuò)大內(nèi)需來(lái)帶動(dòng)經(jīng)濟(jì)發(fā)展,有一系列的政策,例如家電下鄉(xiāng),以舊換新等等,作為中國(guó)第一展的廣交會(huì)何時(shí)才能擴(kuò)大對(duì)內(nèi)開(kāi)放,讓來(lái)自全國(guó)各地的商家走到一起做生意,促進(jìn)感情。
第3篇:廣交會(huì)實(shí)習(xí)報(bào)告
2015年4月學(xué)校安排我們到廣交會(huì)實(shí)習(xí)。
作為學(xué)生,能有這樣的機(jī)會(huì),讓我們?nèi)⒓由鐣?huì)實(shí)踐,參與廣交會(huì),本人覺(jué)得很榮幸。感謝學(xué)校給了我這樣一個(gè)難得的機(jī)會(huì),去學(xué)習(xí)一些在書(shū)本上學(xué)不到的知識(shí)。
本次的實(shí)習(xí)目的,是為了讓我們能夠擁有這樣的機(jī)會(huì),去了解社會(huì),去認(rèn)識(shí)社會(huì),去接受社會(huì)的磨練。老師說(shuō)得好,這次實(shí)習(xí)并非是專(zhuān)業(yè)的實(shí)踐,而是一種鍛煉,是為將來(lái)工作的一種鋪墊。去學(xué)會(huì)吃苦,學(xué)會(huì)如何與人溝通,與人交流,學(xué)會(huì)忍耐......去親身體會(huì)一些在學(xué)校課堂上無(wú)法學(xué)到,無(wú)法體會(huì)到的東西。現(xiàn)代社會(huì)提倡的是全面發(fā)展,這次實(shí)習(xí)也是順應(yīng)了時(shí)代的發(fā)展,時(shí)代的要求。
這次實(shí)習(xí)是由廣大保安公司組織,是在琶州展館,本人被分配到外圍,做保衛(wèi)工作。作為一位物業(yè)管理專(zhuān)業(yè)的學(xué)生,能被分配到和自己專(zhuān)業(yè)相關(guān)的崗位,真的很幸運(yùn)。
首先,我們要了解會(huì)館的設(shè)施和設(shè)備,然后就是去檢查參展商的證件。我們的主要任務(wù)是,檢查的通行證,做保護(hù)治安的工作。工作要求能在第一時(shí)間檢查出錯(cuò)誤,否則,接下來(lái)的工作都會(huì)作廢。所以,工作一定要認(rèn)真,容不得一點(diǎn)馬虎。
本人在這次工作中,負(fù)責(zé)傳達(dá)上級(jí)的指令,并起帶頭作用分配好工作。在整個(gè)實(shí)習(xí)過(guò)程當(dāng)中,本人都秉著認(rèn)真負(fù)責(zé)的態(tài)度,去完成上級(jí)交給的任務(wù)。在遇到不懂的地方,會(huì)虛心向上級(jí)請(qǐng)教,直到弄懂為止。當(dāng)同事間意見(jiàn)不同時(shí),會(huì)學(xué)著去調(diào)適,去調(diào)解。當(dāng)遇到是原則問(wèn)題時(shí),就得堅(jiān)持原則。
工作了一個(gè)月,我從上級(jí),同事,學(xué)到了一些很受用的道理??偨Y(jié)如下;
一、對(duì)于工作,來(lái)不得一點(diǎn)懶散,一點(diǎn)馬虎,必須得認(rèn)認(rèn)真真的對(duì)待。也只有這樣,才能把工作做好。就如本人的工作來(lái)說(shuō),如果,在第一階段時(shí),沒(méi)把工作做好,該檢查出的錯(cuò)誤未檢查出來(lái),那么在第二階段時(shí),就得花上更多的時(shí)間與精力去彌補(bǔ)錯(cuò)誤。如果,這在第一階段發(fā)現(xiàn)問(wèn)題的話(huà),那可就好辦多了,只要?jiǎng)觿?dòng)腦就可輕易的糾正錯(cuò)誤。如果在第二階段檢查時(shí),不夠細(xì)心,那么錯(cuò)誤就大了,若改錯(cuò)誤,那么難度就更大了,得花上很多的時(shí)間,精力,人力去修改。這樣,從個(gè)人來(lái)說(shuō),是做了無(wú)用功,浪費(fèi)了大家的時(shí)間;從公司的角度來(lái)說(shuō),是損失,是人力資源,財(cái)力資源的浪費(fèi)。所以,工作不認(rèn)真,于公于私都毫無(wú)價(jià)值可言。
二、工作不只是你個(gè)人的問(wèn)題,它涉及的是一個(gè)團(tuán)體。
第四篇:廣交會(huì)邀請(qǐng)函
廣交會(huì)邀請(qǐng)函范文
邀請(qǐng)函要求簡(jiǎn)潔明了,不需要太多文字。在學(xué)習(xí)、工作生活中,邀請(qǐng)函出現(xiàn)的次數(shù)越來(lái)越多,我們?cè)撛趺磾M定邀請(qǐng)函呢?以下是小編收集整理的廣交會(huì)邀請(qǐng)函范文,僅供參考,大家一起來(lái)看看吧。
Dear:
We treasure every opportunity to meet with you, our valued customer.
We hereby sincerely invite you and your company representatives to visit our booth at the Canton Fair from Oct 31th to Nov 4th 20xx. We will display our latest best shoes at the fair, and I am sure there must be some kinds attracting your attention.
Enclosed our booth information as below: Exhibition Center: The Pazhou Exhibition Center Booth Number: 10. 1 I35-36, J13-14 Date: Oct 31th to Nov 4th 20xx
Welcome to Guangzhou Fair. We are looking forward to your coming!
Thanks with Best Regards,
Jeff
譯文:
xx:
您好!
我們很榮幸地邀請(qǐng)您和你們的公司代表參加將于10月31日至xx月4日在廣州會(huì)展中心琶洲展館舉辦的.第三期“第xx屆中國(guó)出口商品交易會(huì)(廣交會(huì))”。今年我們參展的鞋子款式新穎,種類(lèi)繁多,其中很多非常適合貴公司及其客戶(hù)的市場(chǎng),相信一定能吸引你們的眼球,同時(shí)我們希望借此機(jī)會(huì)與貴司繼續(xù)商談新的業(yè)務(wù)和合作。
我們的展位信息如下:
展覽中心:琶洲會(huì)展中心
展位號(hào):10. 1 I35-36, J13-14
日期:20xx年10月31日至xx月4日
我們真誠(chéng)期待你們的光臨!
順祝商祺
羅先生
第五篇:廣交會(huì)語(yǔ)句
【價(jià)格跟數(shù)量】
產(chǎn)品的價(jià)格一般有兩種,一個(gè)是出產(chǎn)價(jià)EX-works price,一個(gè)是FOB價(jià),要問(wèn)清楚是FOB哪里的,比方說(shuō)FOB深圳。
Price depends on quantity.價(jià)格看數(shù)量而定。
How many containers u want?或者 what’s your quantity in mind? 你要多少貨呢? What’s your minimum quantity? 你們最低訂單量是多少? 20dollars, FOB Shenzhen.20美元,F(xiàn)OB深圳。
What’s the size of it? How many CBM of it? 尺寸是多少,多少立方米? 一定要知道的是,基本的3種貨柜,20尺柜,40尺柜和高柜。(20feet container, 40feet container,HQ)【產(chǎn)品包裝】
包裝材料如PVC塑料之類(lèi)的。
How many pieces in one set? 這款產(chǎn)品一套有多少個(gè)? How many sets in one box? 一個(gè)盒子有多少套? How many boxes in one carton? 一個(gè)紙箱有多少盒?
How many carton in one container? 一個(gè)20柜有多少紙箱? 個(gè)--->套--->盒--->紙箱--->貨柜
(因?yàn)槲易龅氖切⌒偷奶沾晒に嚻?,所以就有這么多令人崩潰的包裝)【討價(jià)還價(jià)】
We need to cover our cost.We need a reasonable profit.Labor cost is high.勞力成本高 【下訂單】
有些攤位下訂單是開(kāi)PI(Proforma Invoice),有些則是簽合同sign contrast.Take a order now?現(xiàn)在下單么? Sign your name here.這里簽名 percent deposit.交30%的定金。
We accept T/T as the terms of payment/ for payment.我們接受電匯的匯款方式。L/C letter of credit信用證(貌似比較少人用這個(gè)方式,電匯是最多的。)
---進(jìn)出口貿(mào)易專(zhuān)用詞
PI = Proforma Invoice 形式發(fā)票, 估價(jià)發(fā)票, 試算發(fā)票, 備考貨單
作用:
1.讓客戶(hù)知道自己買(mǎi)的什么,數(shù)量多少,單價(jià)多少以及總值;
2.客戶(hù)用以辦理申請(qǐng)開(kāi)立信用證或其他付款方式的單據(jù)。
形式發(fā)票P(pán)roforma Invoice(PI)其作用等同于報(bào)價(jià)單!做好報(bào)價(jià)單就能安排生產(chǎn)嗎?那做貿(mào)易不是太簡(jiǎn)單啦?
形式發(fā)票只有經(jīng)過(guò)雙方簽字后,就意味著合同生效!—–但僅僅合同生效,也不一定就要安排生產(chǎn)——通常要等LC或者預(yù)付款收到以后才能安排生產(chǎn)的!
Proforma Invoice做好后還不能安排生產(chǎn)的.它的另一作用就作合同之用.需雙方蓋章(stamp)才能生效!我的英國(guó)客戶(hù)每次都喜歡用PI的形式作合同之用,而且當(dāng)他收到PI后都會(huì)付訂金的!
形式發(fā)票還可以用于其他需要結(jié)算的場(chǎng)合。
(1)用于預(yù)付貨款,即在裝貨前要求現(xiàn)金支付。
(2)在寄售方式中,出口的貨物沒(méi)有確定的銷(xiāo)售合約,而是放在代理商手中,對(duì)代理商來(lái)說(shuō),形式發(fā)票可以作為向潛在的買(mǎi)方報(bào)價(jià)的指南。
(3)如果是投標(biāo),形式發(fā)票可以使買(mǎi)方在許多相互競(jìng)爭(zhēng)的供貨商中按合理的價(jià)格和銷(xiāo)售條件簽訂銷(xiāo)售合同。------------
B/L
提單(Bill of Lading,B/L)是由船長(zhǎng)或承運(yùn)人或承運(yùn)人的代理人簽發(fā),證明收到特定貨物,允許將貨物運(yùn)至特定目的地并交付于收貨人的憑證。
一、提單的作用
1.提單是運(yùn)輸合同的證明 2.提單是貨物收據(jù) 3.提單是物權(quán)憑證
二、提單的分類(lèi)
1.按貨物是否已裝船區(qū)分 已裝船提單(Shipped B/L or on Board B/L)。2 收貨待運(yùn)提單(Received for Shipment B/L)。
2.按提單抬頭區(qū)分 記名提單(Straight B/L),又稱(chēng)收貨人抬頭提單。2 指示提單(Order B/L)。不記名提單(Blank B/L or Open B/L)。
3.按無(wú)影響結(jié)匯的批注區(qū)分清潔提單(Clean B/L)。2 不清潔提單(Foul B/L)。
4.按收費(fèi)方式區(qū)分 運(yùn)費(fèi)預(yù)付提單(Freight Prepaid B/L)。2 運(yùn)費(fèi)到付提單(Freight Collect B/L)。
5.按船舶的經(jīng)營(yíng)方式區(qū)分 班輪提單(Liner B/L)。2 租船提單(Charter Parth B/L)。
三、提單的繕制與簽發(fā)
1. 托運(yùn)人(Shipper)
2. 收貨人(Consignee)
3.通知人(Notify Party)
4. 前段運(yùn)輸(Pre-Carriage by)
5.收貨地點(diǎn)(Place of Receipt)
6. 海運(yùn)船舶及航次(Ocean Vessel、Voy.NO)7. 裝貨港(Port of Loading)
8. 卸貨港(Port of Discharge)9.交貨地點(diǎn)(Place of Delivery)
10.嘜頭和號(hào)碼、集裝箱箱號(hào)和鉛封號(hào)(Marks & Nos.、Container.Seal No.)
11.集裝箱數(shù)或件數(shù)(No of Container or P kgs)
12.包裝種類(lèi)、貨物名稱(chēng)(Kind of Packages、Description of Goods)
13.毛重(Gross Weight kgs)
14.體積(Measurement)
15.運(yùn)費(fèi)和費(fèi)用、付款地點(diǎn)及付款方式(Freight & Charges、Prepaid at、Payable at、Pre-paid、Collect)
16.提單號(hào)和正本提單份數(shù)(B/L No.、No.of Original B(s)/L)
17.簽單地點(diǎn)和日期(Place and Date of Issue)
18.代表承運(yùn)人簽字(Signed for the Carrier)
四、B/L與D/O的區(qū)別
B/L:
BILL OF LOADING提單,是貨物的物權(quán)憑證。
D/O:
DELIVERY ORDER提貨單,是目的港口提取貨物時(shí)需要的憑證,不可以轉(zhuǎn)讓.貨物上船之后,由船公司簽發(fā)B/L給SHIPPER,SHIPPER將B/L轉(zhuǎn)給CONSIGNEE,貨物到達(dá)港口,CONSIGNEE憑B/L去船公司換取D/O,憑D/O去港口提貨。
二者在貨物提取之前有且只有一個(gè)留在貨主手里,只不過(guò)D/O不再是物權(quán)憑證,貨主領(lǐng)取D/O之后,說(shuō)明船公司已經(jīng)把貨物放給貨主了。
商業(yè)發(fā)票
商業(yè)發(fā)票(COMMERCIAL INVOICE)
商業(yè)發(fā)票是出口方向進(jìn)口方開(kāi)列發(fā)貨價(jià)目清單,是買(mǎi)賣(mài)雙方記賬的依據(jù),也是進(jìn)出口報(bào)關(guān)交稅的總說(shuō)明。商業(yè)發(fā)票是一筆業(yè)務(wù)的全面反映,內(nèi)容包括商品的名稱(chēng)、規(guī)格、價(jià)格、數(shù)量、金額、包裝等,同時(shí)也是進(jìn)口商辦理進(jìn)口報(bào)關(guān)不可缺少的文件,因此商業(yè)發(fā)票是全套出口單據(jù)的核心,在單據(jù)制作過(guò)程中,其余單據(jù)均需參照商業(yè)發(fā)票繕制。
【內(nèi)容】
商業(yè)發(fā)票的內(nèi)容一般包括:
⑴商業(yè)發(fā)票須載明“發(fā)票”(INVOICE)字樣;
⑵發(fā)票編號(hào)和簽發(fā)日期(NUMBER AND DATE OF ISSUE);
⑶合同或定單號(hào)碼(CONTRACT NUMBER OR ORDER NUMBER);
⑷收貨人名址(CONSIGNEE’S NAME AND ADDRESS);
⑸出口商名址(EXPORTER’S NAME AND ADDRESS);
⑹裝運(yùn)工具及起訖地點(diǎn)(MEANS OF TRANSPORT AND ROUTE);
⑺商品名稱(chēng)、規(guī)格、數(shù)量、重量(毛重、凈重)等(COMMODITY,SPECIFICATIONS,QUANTITY,GROSS WEIGHT,NET WEIGHT,ETC.);
⑻包裝及尺碼(PACKING AND MEASUREMENT);
⑼嘜頭及件數(shù)(MARKS AND NUMBERS);
⑽價(jià)格及價(jià)格條件(UNIT PRICE AND PRICE TERM);
⑾總金額(TOTAL AMOUNT);
⑿出票人簽字(SIGNATURE OF MAKER)等。
在信用證支付方式下,發(fā)票的內(nèi)容要求應(yīng)與信用證規(guī)定條款相符,還應(yīng)列明信用證的開(kāi)證行名稱(chēng)和信用證號(hào)碼。在有傭金折扣的交易中,還應(yīng)在發(fā)票的總值中列明扣除傭金或折扣的若干百分比。發(fā)票須有出口商正式簽字方為有效。
【作用】
商業(yè)發(fā)票的作用有以下幾方面:
(1)可供進(jìn)口商了解和掌握裝運(yùn)貨物的全面情況。
發(fā)票是一筆交易的全面敘述,他詳細(xì)列明了該裝運(yùn)貨物的貨物名稱(chēng),商品規(guī)格,裝運(yùn)數(shù)量,價(jià)格條款,商品單價(jià),商品總值等全面情況,為進(jìn)口商提供識(shí)別該批貨物屬于哪一批訂單項(xiàng)下的。進(jìn)口商可以依據(jù)出口商提供的發(fā)票,核對(duì)簽訂合同的項(xiàng)目,了解和掌握合同的履約情況,進(jìn)行驗(yàn)收。
(2)作為進(jìn)口商記賬,進(jìn)口報(bào)關(guān),海關(guān)統(tǒng)計(jì)和報(bào)關(guān)納稅的依據(jù)。
發(fā)票是銷(xiāo)售貨物的憑證,對(duì)進(jìn)口商來(lái)說(shuō),需要根據(jù)發(fā)票逐筆登記記賬,按時(shí)結(jié)算貨款。同時(shí)進(jìn)口商在清關(guān)時(shí)需要向當(dāng)?shù)睾jP(guān)當(dāng)局遞交出口商發(fā)票,海關(guān)憑以核算稅金,驗(yàn)關(guān)放行和統(tǒng)計(jì)的憑證之一。
(3)作為出口商記賬,出口報(bào)關(guān),海關(guān)統(tǒng)計(jì)和報(bào)關(guān)納稅的依據(jù)。
出口商憑以發(fā)票的內(nèi)容,逐筆登記入賬。在貨物裝運(yùn)前,出口商需要向海關(guān)遞交商業(yè)發(fā)票,作為報(bào)關(guān)發(fā)票,海關(guān)憑以核算稅金,并作為驗(yàn)關(guān)放行和統(tǒng)計(jì)的憑證之一。
(4)在不用匯票的情況下,發(fā)票可以代替匯票作為付款依據(jù)。
在即期付款不出具匯票的情況下,發(fā)票可作為買(mǎi)方支付貨款的根據(jù),替代匯票進(jìn)行核算。光票付款的方式下,因?yàn)闆](méi)有貨運(yùn)單據(jù)跟隨,也經(jīng)常跟隨發(fā)票,商業(yè)發(fā)票起著證實(shí)裝運(yùn)貨物和交易情況的作用。
另外,一旦發(fā)生保險(xiǎn)索賠時(shí),發(fā)票可以作為貨物價(jià)值的證明等。
【形式】
商業(yè)發(fā)票沒(méi)有統(tǒng)一規(guī)定的格式,每個(gè)出具商業(yè)發(fā)票的單位都有自己的發(fā)票格式。雖然格式各有不同,但是,商業(yè)發(fā)票填制的項(xiàng)目大同小異。一般來(lái)說(shuō),商業(yè)發(fā)票應(yīng)該具備以下主要內(nèi)容:
(1)首文部分
首文部分應(yīng)該列明發(fā)票的名稱(chēng),發(fā)票號(hào)碼,合同號(hào)碼,發(fā)票的出票日期和地點(diǎn),以及船名,裝運(yùn)港,卸貨港,發(fā)貨人,收貨人等。這部分一般都是以印刷的項(xiàng)目,后面留有的空格須填寫(xiě)。
(2)文本部分
發(fā)票的文本主要包括嘜頭,商品名稱(chēng),貨物數(shù)量,規(guī)格,單價(jià),總價(jià)毛重/凈重等內(nèi)容。
(3)結(jié)文部分
發(fā)票的結(jié)文一般包括信用證中加注的特別條款或文句。
發(fā)票的結(jié)文不還包括發(fā)票的出票人簽字。發(fā)票的出票人簽字一般在發(fā)票的右下角,一般包括兩部分內(nèi)容:一是出口商的名稱(chēng)(信用證的受益人),二是出口公司經(jīng)理或其他授權(quán)人手簽,有時(shí)也用手簽圖章或代替手簽。但是,有些國(guó)家規(guī)定,寫(xiě)在簽署人簽字以下的文字內(nèi)容無(wú)效。因此,應(yīng)該特別注意,發(fā)票的各項(xiàng)內(nèi)容應(yīng)該列在簽字之上。
-----------------廣交會(huì)基本用語(yǔ)?。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。?wèn)好
1.Good morning/afternoon/evening./May I help you? /Anything I can do for you? 2.How do you do? /How are you? /Nice to meet you.3.It’s a great honor to meet you./I have been looking forward to meeting you.4.Welcome to China.5.We really wish you'll have a pleasant stay here.6.I hope you’ll have a pleasant stay here.Is this your fist visit to China? 7.Do you have much trouble with jet lag? 機(jī)場(chǎng)接客
1.Excuse me;are you Mr.Wilson from the International Trading Corporation? 2.How do I address you?
3.May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.4.We have a car can over there to take you to your hotel.Did you have a nice trip? 5.Mr.David smith asked me to come here in his place to pick you up.6.Do you need to get back your baggage?
7.Is there anything you would like to do before we go to the hotel?
相互介紹
1.Let me introduce my self.My name is Benjamin Liu, an Int’l salesman in the Marketing Department.2.Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY.Nice to meet you./pleased to meet you./ It is a pleasure to meet you.3.I would like to introduce Mark Sheller, the Marketing department manager of our company.4.Let me introduce you to Mr.Li, general manager of our company.5.Mr.Smith, this is our General manage, Mr.Zhen, this is our Marketing Director, Mr.Lin.And this is our RD Department Manager, Mr.Wang.6.If I’m not mistaken, you must be Miss Chen from France.7.Do you remember me? Benjamin Liu from Marketing Department of PVC.We met several years ago.8.Is there anyone who has not been introduced yet? 9.It is my pleasure to talk with you.10.Here is my business card./ May I give you my business card?
11.May I have your business card? / Could you give me your business card?
12.I am sorry.I can’t recall your name./ Could you tell me how to pronounce your name again? 13.I’ am sorry.I have forgotten how to pronounce your name.小聊
1.Is this your first time to China?
2.Do you travel to China on business often? 3.What kind of Chinese food do you like?
4.What is the most interesting thing you have seen in China? 5.What is surprising to your about China? 6.The weather is really nice.7.What do you like to do in your spare time? 8.What line of business are you in?
9.What do you think about…? /What is your opinion?/What is your point of view? 10.No wonder you're so experienced.11.It was nice to talking with you./ I enjoyed talking with you.12.Good.That's just what we want to hear.確認(rèn)話(huà)意
1.Could you say that again, please? 2.Could you repeat that, please? 3.Could you write that down?
4.Could you speak a little more slowly, please? 5.You mean…is that right? 6.Do you mean..?
7.Excuse me for interrupting you.社交招待
1.Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke? 2.Alright, let me make some.I’ll be right back.3.A cup of coffee would be great.Thanks.4.There are many places where we can eat.How about Cantonese food? 5.I would like to invite you for lunch today.6.Oh, I can’t let you pay.It is my treat, you are my guest.7.May I propose that we break for coffee now? 8.Excuse me.I’ll be right back 9.Excuse me a moment.告別
1.Wish you a very pleasant journey home? Have a good journey!
2.Thank you very much for everything you have done us during your stay in China.3.It is a pity you are leaving so soon.4.I’m looking forward to seeing you again.5.I’ll see you to the airport tomorrow morning.6.Don’t forget to look me up if you are ever in FUZHOU.Have a nice journey!
約會(huì)
1.May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2.Let’s fix the time and the place of our meeting.3.Can we make it a little later?
4.Do you think you could make it Monday afternoon? That would suit me better.5.Would you please tell me when you are free? 6.I’m afraid I have to cancel my appointment.7.It looks as if I won’t be able to keep the appointment we made.8.Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time? 9.Anytime except Monday would be all right.10.OK, I will be here, then.11.We'll leave some evenings free, that is, if it is all right with you.市場(chǎng)銷(xiāo)售
客戶(hù)詢(xún)問(wèn)
1.Could I have some information about your scope of business? 2.Would you tell me the main items you export? 3.May I have a look at your catalogue?
4.We really need more specific information about your technology.5.Marketing on the Internet is becoming popular.6.We are just taking up this line.I’m afraid we can’t do much right now.回答詢(xún)問(wèn)
7.This is a copy of catalog.It will give a good idea of the products we handle.8.Won’t you have a look at the catalogue and see what interest you? 9.That is just under our line of business.10.What about having a look at sample first?
11.We have a video which shows the construction and operation of our latest products.12.The product will find a ready market there.13.Our product is really competitive in the world market.14.Our products have been sold in a number of areas abroad.They are very popular with the users there.15.We are sure our products will go down well in your market, too.16.It’s our principle in business “to honor the contract and keep our promise”.17.Convenience-store chains are doing well.18.We can have anther tale if anything interests you.19.We are always improving our design and patterns to confirm to the world market 20.Could you provide some technical data? We’d like to know more about your products.21.This product has many advantages compared to other competing products.22.There are certainly being problems in the sale work at the first stage.But suppose you order a small quantity for a trail.23.I wish you a success in your business transaction.24.You will surely find something interesting.25.Here you are.Which item do you think might find a ready market at your end? 26.Our product is the best seller.27.This is our newly developed product.Would you like to see it?
28.This is our latest model.It had a great success at the last exhibition in Paris.29.I’m sure there is some room for negotiation.30.Here are the most favorite products on display.Most of them are local and national prize products.31.The best feature of this product is that it is very light in weight.32.We have a wide selection of colors and designs.33.Have a look at this new product.It operates at touch of a button.It is very flexible.34.this product is patented
35.The functioning of this software has been greatly improved.36.This design has got a real China flavor.37.The objective of my presentation is for you to see the product’s function.38.The product has just come out, so we don’t know the outcome yet.39.It has only been on the market for a few months, bust it is already very popular.品質(zhì)
1.We have a very strict quality controlling system which promises that goods we produced are always of the best quality.2.You have got the quality there as well as the style.3.How do you feel like the quality of our products?
4.The high quality of the products will secure their leading status in the market place.5.You must be aware that our quality is far superior to others.6.We pride ourselves on quality.That is our best selling point.7.As long as the quality is good.It is all right if the price is a bit higher.8.They enjoy good reputation in the world.9.When we compare prices, we must first take into account the quality of the products.10.There is no quality problem.Quality is something we never neglect.11.You are right.It is good in material, fashionable in design, and superb in workmanship.12.We deliver all our orders within one month after receipt of the covering letters of credit.13.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14.I wonder if you have found that our specifications meet your requirements.I’m sure the prices we submitted are competitive.Sample Text 價(jià)格
客人詢(xún)價(jià)
1.Will you please let us have an idea of your price? 2.Are the prices on the list firm offers? 3.How about the price/ How much is this? 我們報(bào)價(jià)
4.This is our price list.5.We don’t give any commission in general.6.What do you think of the payment terms?
7.Here are our FOB prices.All the prices in the lists are subject to our final confirmation.8.In general, our prices are given on a FOB basis.9.We offer you our best prices, at which we have done a lot business with other customers.10.Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP? 11.This is the pricelist, but it serves as a guide line only.Is there anything you are particularly interested in? 客人還價(jià)
12.Is it possible that you lower the price a bit?
13.Do you think you can possibly cut down your prices by 10%? 14.Can you bring your price down a bit? Say $20 per dozen.15.It’s too high;we have another offer for a similar one at much lower price.16.But don’t you think it’s a little high? 17.Your price is too high for us to accept.18.It would be very difficult for us to push any sales it at this price.19.If you can go a little lower, I’d be able to give you an order on the spot.20.It is too much.Can you discount it? 拒絕還價(jià)
21.Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22.Our price is competitive as compared with that in the international market.23.To tell you the truth, we have already quoted our lowest price.24.I can assure you that our price if the most favorable.A trial will convince you of my words.25.The price has been cut to the limit.26.I’m sorry.It is our rock-bottom price.27.My offer was based on reasonable profit, not on wild speculations.28.While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.接受還價(jià)
29.Can we each make some concession?
30.In order to conclude business, we are prepared to cut down our price by 5%.31.If your order is big enough, we may reconsider our price.32.Buyer wish to buy cheap and sellers wish to sell dear.Everyone has an eye to his own benefit.33.The price of his commodity has recently been adjusted due to advance in cost.34.Considering our good relationship and future business, we give a 3% discount.訂單
客人詢(xún)問(wèn)最小單數(shù)量
35.What’s minimum quantity of an order of your goods? 詢(xún)問(wèn)訂貨數(shù)量
36.How many do you intend to order?
37.Would you give me an idea how much you wish to order from us? 38.When can we expect your confirmation of the order? 39.As our backlogs are increasing, please hasten the order.40.Thank you for your inquiry.Would you tell us what quantity you require so that we can work out the offer? 41.We regret that the goods you inquire about are not available.客人回答訂單數(shù)量
42.The size of our order depends greatly on the prices.43.Well, if your order is large enough, we are ready to reduce our price by 2 percent.44.If you reduce your price by 5, we are going to order 1000sets.45.Considering the long-standing business relationship between us, we accept it.46.This is a trial order;please send us 100 sets only so that we may test the market.If successful, we will give you large orders in the future.47.We have decided to place an order for your electronic weighing scale.48.I’d like to order 600 sets.49.We can’t execute orders at your limits.感謝下單
50.Generally speaking, we can supply form stock.51.I want to tell you how much I appreciate your order.52.Thank you for your order of 100 dozen of the shirts.We assure you of a punctual execution of your order.53.Thank you very much for your order.交貨
客人詢(xún)問(wèn)交貨期
54.What about our request for the early delivery of the goods? 55.What is the earliest time when you can make delivery? 56.How long does it usually take you to make delivery? 57.When will you deliver the products to us? 58.When will the goods reach our port? 59.What about the method of delivery?
60.Will it possible for you to ship the goods before early October?
答復(fù)交貨期
61.I think we can meet your requirement.62.I ‘m sorry.We can’t advance the time of delivery.63.I’m very sorry for the delay in delivery and the inconvenience it must have caused you..64.We can assure you that the shipment will be made not later than the fist half of May.65.We will get the goods dispatched within the stipulated time.66.The earliest delivery we can make is at the end of September.客人要求提早交貨
67.You may know that time of delivery is a matter of great important.68.You know that time of delivery if very important to us.I hope you can give our request your special consideration.69.Let’s discuss the delivery date first.You offered to deliver the goods within six months after the contract signing.70.The interval is too long.Could we expect an earlier shipment within three months? 穩(wěn)住客人
71.We shall effect shipment as soon as the goods are ready
72.We will speed up the production in order to ship your order in time.73.If you desire earlier delivery, we can only make a partial shipment.74.But you’d better ship the goods entirely.75.We’ll try our best.The earliest delivery we can make is in May, but I can assure you that we’ll do our best to advance the shipment.76.I’m afraid not.As you know, our manufacturers are full and we have a lot of order to fill.77.I’ll find out with our home office.We’ll do our best to advance the time of delivery.78.Thank you very much for your cooperation.79.I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.簽單
簽單前建議
1.Before the formal contract is drawn up we’d like to restate the main points of the agreement.2.We can get the contract finalized now.3.Could you repeat the terms we’ve settled?
4.It is very important for us to abide by contracts and keep good faith.5.Have you any questions as regards to the contract? 6.I’d like to hear your ideas about the problem.7.I think it is better to have a good understanding of all clauses before signing a contract.8.Do you have any comment to make about this clause?
9.Do you think the contract contains basically all we have agreed on during negotiations? 10.Everything has been arranged well.I hope the signing of the contract will go smoothly 11.These are two originals of the contract we prepared.詢(xún)問(wèn)簽單
12.When shall we sign the contract?
13.Mr.Brown, do you think it is time to sign the contract?
14.Shall we go over the other terms and conditions of the contract to see if we agree on all the particulars? 15.Shall we sign the contract now? 16.Just sign there on the bottom.17.The contract is ready, would you mind reading it through?
18.We have reached an agreement on all the clauses discussed so far.It is time to sing the contract.簽單后祝語(yǔ)
19.I’m very pleased that we have come to an agreement at last.20.Let’s congratulate ourselves for the successful contract.付款方式
客人詢(xún)問(wèn)付款方式
1.Shall we discuss the terms of payment?
2.What is your regular practice about terms of payment? 3.What are your terms of payment?
4.How are we going to arrange payment?
回復(fù)詢(xún)問(wèn)付款方式
5.We’d like you to pay us by L/C.6.We always require L/C for our exports and we pay by L/C for our imports as well.7.We insist on full payment.8.We ask for a 30 percent down payment.9.We expect payment in advance on first orders.客人建議付款方式
10.We hope you will accept D/P payments terms.11.In view of this order of small quantity, we propose payment by D/P with collection through a band so as to simplify the payment procedure.12.Payment by L/C is the safest method, but rather complicated.禮帽拒絕客人
13.I’m sorry.We can’t accept D/P or D/A.We insist on payment by L/C.14.I’m afraid we must insist on our usual payment terms.15.“Payment by installments” is not the usual practice in world trade.16.It is difficult for us to accept your suggestion 接受客人付款方式
17.In view of our long friendly relations and the efforts you have made in pushing the sales, we agree to change the terms of payment from L/C at sight to D/P at sight;however, this should not be taken as a precedent.18.I have no alternative but to accept your terms of payment.信用證要求及貨幣
19.When should we open the L/C?
20.Your L/C must reach us 30 days before the date of delivery so as to enable us to make all necessary arrangements.21.How long should our L/C be valid?
22.The L/C should be valid 30 days after the date of shipment.23.Could you tell me what documents you’ll provide?
24.Together with the draft, we’ll also send you a full set of bill of lading, an invoice, and an insurance policy, a certificate of origin and a certificate of inspection.I suppose that is all.25.In what currency will payment by made?
26.We usually do business in U.S.dollars as world prices are often dollars based.保險(xiǎn)
客人詢(xún)問(wèn)保險(xiǎn)
1.As for the insurance, I have quite a lot of things which I am still not clear about.2.May I ask you a few questions about insurance? 3.What do your insurance clauses cover?
4.I wonder if the insurance company holds the responsibility for the loss.5.Have you taken our insurance for us on these goods? 6.Can you tell me the difference between WPA and FPA? 7.What risks are you usually covered against? 8.Is war risk to be covered?
9.I’d like to have the insurance of the goods covered at 110% of the invoice amount.回復(fù)保險(xiǎn)詢(xún)問(wèn)
10.There are three basic covers, namely, Free form Particular Average, with Particular Average and ALL risks.11.Ocean shipping cargo insurance is important because goods run the risk of different hazards such as fire, storm, collision, theft, leakage, explosions, etc.If the goods are insured, the exporter might get enough to make up his loss.12.Should any damage be incurred, you may, within 60 days after the arrival of the consignment, file a claim supported by a survey report, with the insurance company at your end.13.As a rule, we don’t cover them unless you want to.14.If more than that is asked for, the extra premium for the difference between 130% and 110% should be born by the buyer.15.The FPA clause doesn’t cover partial loss of the particular coverage, whereas the WPA clause does.16.The extra premium involved will be on your account.17.The insurance covers ALL Risks at 110% of the invoice value.18.No, it is not necessary for the shipping line to add to the cost.Our past experience shows that All risks gives enough protection to all the shipments to your area.19.ALL risk covers all losses occurring throughout the voyage caused by accidents at sea or land.In other words, it includes FPA, WPA, and general additional risks, with special additional risks excluded.參觀工廠
1.You’ll understand our products better if you visit the factory.2.I wonder if you could arrange a visit to the factory.3.Let’s me know when you are free.We will arrange the tour for you.4.I would be pleased to accompany you to the workshops.5.We will drive you to our plant, which is about thirty minutes from here.6.Can I have a brochure of your factory?
7.Here is the product shop;shall we start with the assembly line?
8.All products have to go through five checks during the manufacturing process.9.The production method ahs been improved by introducing advanced technologies.10.It is a pleasure to show our factory to our friends, what is your general impression? 11.It is nice to meet you.Welcome to our factory.12.Shall we rest a while and have a cup of tea before going around?
13.I would like to look over the manufacturing process.How many workshops are there in the factory? 14.Some accessories are made by our associates specializing in these fields.15.It is very kind of you to say so.My associate and I would be interested in visiting your factory.16.We believe that the quality is the soul of an enterprise.17.Would it be possible for me to have a closer look at your samples?