第一篇：《電子郵件E-MAIL》教學設計

《電子郵件E-MAIL》教學設計

一、教材分析

《電子郵件》是中等職業(yè)學校一年級計算機應用專業(yè)的《計算機應用基礎》這門課程第3單元的內容。在此之前，學生已經學習了上網(wǎng)沖浪的基本技巧，對網(wǎng)絡有了一定的認識，本節(jié)內容可以幫助學生進一步學會借助信息技術手段解決實際生活問題，促進師與生、生與生之間的交流合作。

二、教學目標

1、知識目標：

（1）學會申請免費的電子郵箱；

（2）掌握Web方式下發(fā)送、收取電子郵件的方法；

2、能力目標：

（1）培養(yǎng)學生能夠選擇合適的網(wǎng)絡工具傳遞信息、交流思想、解決問題；（2）自主學習、協(xié)同合作、探索新知的能力。

（3）培養(yǎng)學生觀察問題、分析問題和解決問題的能力。

3、情感目標：

提高學生的信息素養(yǎng)，促進人與人之間的交流與合作，培養(yǎng)學生學習、使用因特網(wǎng)的興趣和意識。

三、教學難點、重點

重點：

1、申請免費郵箱；

2、Web方式下發(fā)送、收取電子郵件； 難點：發(fā)送帶附件的郵件 四:教學準備：

我自制了教學課件，本節(jié)課的對象是中職一年級的學生，在此之前，他們已經學習了網(wǎng)上沖浪的一些基本知識與技巧，有了一定的操作能力；并且這個年齡段的學生具有活潑、好動、喜歡交流的特點，通過本節(jié)課的學習，為他們搭建了一個很好的交流與勾通的空間。考慮到本節(jié)課內容需連接因特網(wǎng)，所以本節(jié)課安排到多媒體網(wǎng)絡機房上課，從而保證了每個同學都可以在極短的時間在實踐中掌握電子郵件的應用。

五、教學方法

本著“教為主導、學為主體、練為主線”的原則，我采用了基于網(wǎng)絡環(huán)境下“任務驅動，強化實踐”的教學模式，充分利用電子教室屏幕廣播功能實時演示、講述；鼓勵學生在實踐過程中遇到的問題可進行小組討論的形式尋求幫助，既掌握了知識的學習，又增強了交流和協(xié)同工作的能力。同時根據(jù)不同學生的接受能力不同，設置不同層次、難度的練習，既保證大部分同學都掌握本節(jié)課內容，又給操作好，接受能力高的同學進一步發(fā)展的空間。

六、教學過程

（一）導入

1、課件播放張家界怡人的風景圖片 師：下面請同學們看一段視頻。

師：剛剛我們看到的是我省著名的旅游風景區(qū)張家界的風景圖片。美不美？

生：美！。

師：大家想不想要幾張慢慢的去欣賞呀？ 生：要?? 師：照片現(xiàn)已保存在我的計算機上，怎么樣給你們呢？不可能到照相館去洗給你們吧？那成本太大又要花很長時間，不現(xiàn)實。前面我們學習的計算機網(wǎng)絡的功能——數(shù)據(jù)通信和資源共享。

生：怎么樣才能共享到呢？ 師：今天我們就來學習利用INTERNET網(wǎng)實現(xiàn)數(shù)據(jù)通信和資源共享一種手段——電子郵件。

（二）新課教學

1、教師講解電子郵件的基礎知識。

（1）什么是電子郵件（播放課件，讓學生了解電子郵件的概念）（2）電子郵件的優(yōu)點。（課件出示）

2、了解電子郵件的格式。（課件出示）師：電子郵箱的地址有固定的格式，它有兩部分組成，中間用“@”隔開，如：wansoff@163.com。其中“@”讀“at”，表示“在”的意思，“@”前面的“wansoff”是自己取得用戶名或者是郵箱名，用來標識用戶，“@”后面的“163.com”是用來存放電子郵件的服務器的名字。郵件服務器就是用來為你提供電子郵箱，同時提供接收和發(fā)送郵件服務器的計算機。

3、教師講解示范如何申請弟子郵箱。

師：剛才我們了解到了電子郵件的優(yōu)點，同學們是不是想馬上就擁有自己的郵箱呢？ 生：想。

師：接下來就請同學們認真觀年電子郵郵箱的申請過程。（課件出示）在課件播放完后講解注意事項：（課件出示）

4、學生自己注冊申請電子郵箱，教師巡視指導。

師：下面我介紹幾個提免費電子郵箱服務的網(wǎng)站（課件出示）

5、電子郵件的工作方式（課件出示）

6、如何收發(fā)送電子郵件。課件演示如何發(fā)送和接收電子郵件。

師：通過剛才的申請，我們很多同學都擁有了自己的郵箱，下面我們就可以發(fā)送和接收自己的郵件了。

（1）登錄電子郵箱：

申請成功了，趕快登錄，認識一下我們的郵箱吧：

在這一部分，引導學生認識郵箱整體布局，學會查看郵箱使用情況，知道自己郵箱的容量，已使用情況。（教師巡視指導）

（2）收郵件：

現(xiàn)在，我們的郵箱當中已經有系統(tǒng)發(fā)給我們的第一封郵件，同學們現(xiàn)在看一下吧：學生打開收件箱，點擊主題，瀏覽第一封郵件。在這里，引導學生去觀察總結在一封郵件中包含了哪些關鍵信息？（教師巡視指導）

以上幾部分內容都比較簡單直觀，教師只進行簡單引導，學生自主探索，相互探討、幫助即可。

（3）發(fā)郵件

①在學生察看了第一封郵件后，向學生提出第一個任務：在同學們收到的第一封郵件當中，老師告訴了你們老師的郵箱地址，老師希望能很快收到同學們的郵件，告訴老師你的姓

名和組號，你能滿足老師這個要求嗎？大家先互相討論一下我們該如何來寫新郵件呢？新郵件中有哪些內容是必須填寫的呢？

學生討論之后，播放電子郵件發(fā)送的教學視頻（課件出示）并重點強調新郵件當中的幾個重要元素：

? 收件人地址：輸入一定要準確； ? 主題：要清晰明了；

? 正文內容：就如我們平時寫信，最好有稱呼、有內容、有落款； 演示完成后，學生動手發(fā)送第一封郵件到我的信箱。（課件出示）

②在收到學生發(fā)送的郵件后，給出第二個任務：老師已經收到了很多同學發(fā)來的郵件，現(xiàn)在同學們可以互相交換一下郵箱地址，用電子郵件與你的同學、朋友交流一下吧。這個練習主要是為了給學生一定的交流勾通時間，同時等待一下操作較慢的同學。

③發(fā)電子郵件是不是很簡單？大家知道嗎，其實電子郵件可一信多發(fā),且不僅僅可以傳遞文本信息，還可以通過“附件”傳送文件、聲音、圖形、圖像、動畫等多媒體信息,怎樣一信多發(fā)和帶文件發(fā)送呢(課件出示)小結：我們要將同一個郵件一次發(fā)給多個人，可以在收件人中輸入多個郵箱地址，不同地址間用“，”或“；”分隔；引導學生觀察、使用新郵件頁面的“附件”項傳遞保存在計算機中的文件，并適時點撥：我們一次可以添加多個附件，但是要注意附件不要過大。

布置作業(yè)(課件展示)

七、課后小節(jié)：

今天這節(jié)課我們共同學習了收發(fā)電子郵件。電子郵件是傳遞信息的橋梁，平時同學之間，親戚朋友之間都可以利用電子郵件進行交流。

八、布置課后作業(yè)：

給自己的爸爸媽媽發(fā)一封郵件，表達自己的感激之情

教學筆記：發(fā)郵件部分為本節(jié)課的重點，是每個學生都應該掌握的內容，這部分主要采用教師引導、任務驅動、學生探索、屏幕演示的方法，力求使學生盡快盡好掌握此部分內容。實踐活動中的內容放手給學生自己探索解決，學生以分組的形式，可以互相討論，互相幫助，老師巡視指導，對提出的問題給予個別指導。實踐活動中的內容不要求每個學生都能全部掌握，視學生的情況而定。

第二篇：Email電子郵件營銷方案

Email電子郵件營銷方案

電子郵件營銷（也稱為Email營銷或者EDM）廣泛應用于新客戶的獲取、客戶價值的提升、客戶忠誠度的維護等客戶生命周期的各個階段，可以發(fā)送促銷信息、銷售目錄、新聞列表、市場調查、市場推廣活動信息等。

根據(jù)《中國互聯(lián)網(wǎng)絡發(fā)展狀況統(tǒng)計報告》，在用戶經常使用的網(wǎng)絡服務中，電子郵箱以92.6%的比例高居榜首，可以預見Email營銷前景可觀。但很多企業(yè)對于電子郵件營銷的理解往往停留為簡單的“名單+發(fā)送”，沒有對郵箱地址進行分類，沒有對郵件內容和主題進行統(tǒng)一規(guī)劃，也沒有采集營銷數(shù)據(jù)和深度挖掘數(shù)據(jù)，等等。

那么企業(yè)如何實施有效的電子郵件營銷呢？

一、建立郵件列表數(shù)據(jù)庫

? 公司積累的客戶資料：包括通過公司網(wǎng)站注冊、郵件列表訂閱、線下業(yè)務往來，等。

? 數(shù)據(jù)庫租賃：市場上有不少開展這項業(yè)務的數(shù)據(jù)租賃公司，也可以和相關網(wǎng)站合作，選定幾家與自身目標客戶重合度高的，在業(yè)內有一定知名度的咨詢網(wǎng)站，他們往往有著大量的用戶數(shù)據(jù)資源。

? 采用特定程序，在網(wǎng)絡上爬取郵箱地址：這種方法幾乎無成本投入，然效果也是最差的，因為無法界定爬取來的數(shù)據(jù)的有效性和真實性。

企業(yè)應當樹立起構建企業(yè)用戶數(shù)據(jù)庫的理念，爭取讓第一種來源的數(shù)據(jù)資源加大在郵件列表庫中的比重，并逐漸豐富完善用戶行為以及喜好的營銷數(shù)據(jù)庫。由于郵件列表數(shù)據(jù)庫具有高度的目標針對性及忠誠度，這決定了郵件列表是企業(yè)最珍貴的無形資產之一。

二、明確Email營銷目的Email營銷的目的要與企業(yè)的營銷戰(zhàn)略一致。在開展郵件營銷活動前，考慮前后活動之間的關系。是為了推廣品牌形象，還是具體的產品和服務，還是維護客戶關系，還是拓展新客戶？這是一個相對獨立的郵件營銷活動？或者是一個長期網(wǎng)絡營銷活動的一個組成部分？定義好活動的目的性，為整體網(wǎng)絡營銷提供有力的保障。

并且需要為此次Emai營銷制定合理的營銷指標：如點擊轉化率是多少？ ROI 是多少？此次活動在整體市場活動中的期望效果？

三、選取Email營銷平臺

? 專業(yè)級的郵件平臺（數(shù)據(jù)營銷）公司：設有專業(yè)的郵件發(fā)送平臺，發(fā)送速度快，可以實現(xiàn)每小時幾千封到幾十萬封的發(fā)送速度。同時與主要的郵件服務提供商（ISP）簽訂協(xié)議，對于此平臺來的郵件予以放行，所以，通過這類平臺發(fā)送的郵件，到達率可以保持比較高的水平。

? 小型郵件發(fā)送公司：主要集中在本土EDM服務商。他們往往擁有幾臺服務器，幾個IP地址，幾個人，靠著這幾臺服務器大量發(fā)送郵件。這種公司發(fā)送郵件的成本非常低廉，往往幾百元錢就可

以發(fā)送數(shù)百萬郵件，但很容易導致你的域名和IP被列入黑名單，影響公司業(yè)務正常運營。

? 網(wǎng)絡上流傳的郵件群發(fā)軟件：基本的原理是通過軟件，定時批量發(fā)送郵件。如果發(fā)送郵件頻率太頻繁，也很容易導致域名和IP被列入黑名單，第三方郵件服務器也可能限制你的發(fā)送頻率。后兩種EDM營銷平臺無法實現(xiàn)郵件的個性化定制、很難實現(xiàn)營銷效果的監(jiān)測和分析。當然，大型公司自己可以開發(fā)自身Email發(fā)送平臺和營銷數(shù)據(jù)分析平臺，減少郵件列表泄露的風險，但較第一種方式少了與郵件服務商良好公共關系，郵件到達率會有所降低。

四、設計郵件內容

郵件內容的設計遵循AIDA（Attention 注意點, Interest 興趣點, Desire 期望點, Action 行動點）原理。

? 標題：一個好的標題，有助于引起接收者的興趣，點擊打開你的郵件。而不合適的標題，可能導致接收者直接刪除郵件。并且郵件標題中出現(xiàn)￥，$，發(fā)票等明顯帶有廣告性質特指時，內容時容易觸發(fā)垃圾郵件過濾器。

? 郵件主體：在內容的編排上，要考慮客戶體驗。頁首，預覽面板，隱私政策/條款，退訂口，版權申明等。這里注意許可式郵件需要有退訂功能。另外，營銷郵件應該是互動的，客戶不僅能夠閱讀郵件，并且可以通過社交網(wǎng)絡按鈕推薦給自己的好友。個性化的、觸發(fā)性的、互動的營銷郵件能夠在點擊率和銷售上產生驚人的效果。

? 檢查郵件HTML是否合乎規(guī)范；是否能在圖片未顯示狀態(tài)下準確表述郵件信息。

五、實施郵件投放

篩選郵件列表數(shù)據(jù)庫，為活動選擇合適的受眾群體，提高Email營銷的轉化率。完善的郵件列表數(shù)據(jù)庫記錄了用戶的偏好以及行為等指標，通過這些數(shù)據(jù)挖掘設置，將選定的個人特征選項提交給郵件組，與數(shù)據(jù)庫進行對比，獲得符合條件的郵箱用戶數(shù)。確定投放時間，投放規(guī)模，測試，完成投放。在此過程中對郵件營銷內容作A/B測試，不斷優(yōu)化郵件投放效果。

六、分析郵件營銷效果 ? 到達率：顯示郵件已進入用戶郵箱的比例，是成功完成最終轉化的第一步，是根本性的指標。到達率公式為：實際到達用戶收件箱/發(fā)送數(shù)量 ×100%。如果是用戶郵箱不存在以及類似的硬彈回則可以從發(fā)送列表中直接移除；如果是郵箱已滿等軟彈回，那么可以再發(fā)送3-4次，始終彈回時再從發(fā)送列表中移除。

? 打開率：是轉化的關鍵。收件人會在看到一封郵件后，在5秒鐘內甚至更少來判斷是否立即打開，稍后打開，不打開戒者刪除。發(fā)件人姓名、發(fā)件人郵件地址、標題、上一次收到發(fā)件人郵件是主要影響因素。品牌價值和客戶認知度這時候會起決定性作用。? 點擊率：可以通過跟蹤用戶點擊行為來實現(xiàn)。點擊率的高低，取決于整體設計風格，活動力度，用戶需求，以及郵件著陸頁面的內容和設計等因素。電子郵件的點擊率是更為精準的測量Email營銷效果的指標。

? 轉化率：轉化是郵件發(fā)送的目的。內容型網(wǎng)站，忠實用戶是核心價值，把搜索引擎用戶轉變?yōu)橹覍嵱脩艟褪亲罱K目的；SNS網(wǎng)站，注冊用戶是核心價值，讓用戶來你平臺注冊、活動就是最終目的；如果你做電子商務網(wǎng)站，賣東西就是核心價值，把東西賣給顧客就是你要達到的目的。

? ROI：投資回報率是衡量Email營銷效果的重要指標。保持ROI在一定范圍內，過高或者過低都需要及時調整Email營銷方案。Email營銷使營銷者可以和顧客建立并保持一對一的關系，能夠提高顧客的忠誠度，實現(xiàn)品牌的高效率且精準的傳播。隨著電子郵件市場逐步規(guī)范化，越來越多的企業(yè)將意識到Email營銷為企業(yè)帶來的益處。

第三篇：Email英語電子郵件寫作資料整理（xiexiebang推薦）

英語電子郵件寫作資料整理

英語電子郵件如何寫 a1內容 a2結構 常用詞匯

b1.Know your email terms b2.其它縮寫：跟老外郵件交流中常會見到的英語縮寫詞匯

常用例句 c1.外企必備：英文電子郵件高頻句 c2.商務英語函電的 20個常用句型

范文 d1.英文書信范文精選 d2.英文書信范文 2 d3.外貿業(yè)務全套英文郵件范文

A 英文郵件如何寫

a1 內容

從問候開始

用問候語開始郵件內容非常重要，例如“Dear Lillian,”。根據(jù)你與收件人的關系親近與否，你可能選擇使用他們的姓氏來稱呼他們而不是直呼其名，例如“Dear Mrs.Price,”。如果關系比較親密的話，你就可以說，“Hi Kelly,”如果你和公司聯(lián)系，而不是個人，你就可以寫“To Whom It May Concern:” 感謝收件人如果你在回復客戶的詢問，你應該以感謝開頭。例如，如果有客戶想了解你的公司，你就可以說，“Thank you for contacting ABC Company.”如果此人已經回復過你的一封郵件了，那就一定要說，“Thank you for your prompt reply.”或是“Thanks forgettingbackto me.”如果你可以找到任何機會那一定要謝謝收信人。這樣對方就會感到比較舒服，而且顯得更禮貌。表明你的意圖

然后，如果是你主動寫電子郵件給別人的話，那就不可能再寫什么感謝的字句了。那就以你寫此郵件的目的開頭。例如，“I am writing to enquire about?”或是“I am writing in reference to ?”在電子郵件開頭澄清你的來意非常重要，這樣才能更好的引出郵件的主要內容。記得要注意語法，拼寫和標點符號，保持句子簡短明了并句意前后一致。結束語

在你結束郵件之前，再次感謝收信人并加上些禮貌語結尾。你可以 “Thank you for your patience and cooperation.”或 “Thank you for your consideration.”開始接著寫，“If you have any questions or concerns,don't hesitateto let me know.”及“I look forward to hearing from you.” 結束

最后是寫上合適的結尾并附上你的名字?！癇est regards,” “Sincerely,”及“Thank you,”都很規(guī)范化。最好不要用“Best wishes,”或“Cheers,”類的詞因為這些詞都常用在非正式的私人郵件中。最后，在你發(fā)送郵件之前，最好再讀一遍你的內容并檢查其中有沒有任何的拼寫錯

誤，這樣就能保證你發(fā)出的是一封真正完美的郵件！

結構

地址欄的寫法：

地址欄（To）電子郵件的地址，包括寫信人地址、收信人地址、抄送收信人地址、密送收信人地址，這四部分無需填寫繁雜的郵政地址，只需填入相應的電子郵件地址即可，而且并非每一項都要填，若收信人只有一個，就不需填寫其他收信人的電子郵件地址，處理比一般信件要簡單得多。主題摘要的寫法：

主題摘要欄（Subject）郵件的標題應當簡潔明了。郵件標題是郵件主要內容的濃縮，是讀者瀏覽信箱時決定是否閱讀該郵件的根據(jù)。簡潔明了的主題內容可起到索引的作用，便于收件者以后在大量的郵件中查出相關的郵件。郵件標題選擇的合適與否將影響到讀者處理信件的效率。因此，為了確保收信人能及時閱讀郵件，郵件的標題不僅要引人注目，而且應該言簡意賅。另外，標題應該用名詞短語或動名詞短語，如：“Your Meeting in California”，“Your Order”，“Mrs.Jones”，“weekly Sales Meeting”，“廣告”等標題都信息明確、一目了然。稱呼（salutation）

商務英文電子郵件通常用較正式的稱呼，如：Dear+對方的姓氏，有時可以省去 Dear，直呼對方的名或姓，或者用隨意的稱呼，如：“Hi，Johnson”，“Hi，Davis”等。若不能確定收件人是哪一位，可用這樣的表達，如：“Dear Sirs”，“Dear Madam or Sir”或“To whom it may concern”等。正文部分的寫法：

正文部分（body）涉外商務電子郵件的正文書寫格式絕大多數(shù)采用齊頭式。齊頭式是指正文中各部分都從每行的左邊開始，這種格式便于打字和節(jié)省時間，提高工作效率。正文是電子郵件的主要部分，大多把話題分成幾個小主題，每個小主題一段，每段一般只有一兩句話，正文由兩三個或三四個簡短的段落構成。敬意結尾（complimentary closing）

結尾常用敬語，表示客套和禮節(jié)，措辭應恰當。通常用“Best Regards”，“Best Wishes”，或使用 “Good day to you！”等表示美好祝愿的詞組作為敬意結尾，使得電子郵件更趨向隨意體（casual style）。

簽名（signature）通常是寄件者在信函的敬意結尾下面寫上自己的姓名。因為電子郵件是在電腦上打出來的，所以不能像傳統(tǒng)的外貿信函那樣可用手簽。

附件（Enclosure）電子郵件中如果帶有與郵件內容相關的附件，可用 word、excel等軟件編寫成文件報表或掃描各種形式發(fā)票、定單或報價單等，并在郵件中說明具體文件的名稱及份數(shù)等，以便對方確認。附言（Postscript）

打好郵件后，若發(fā)現(xiàn)需要補充某些內容，可在簽名下方注明 P.S.再附上補充的內容。但補充的內容不宜太多，常常是一兩句話。若補充的內容很多，則需另寫一封郵件，以免喧賓奪主。

英語電子郵件中的常用詞匯

b1.Know your email terms

英語電子郵件發(fā)送程序有很多的縮寫，如果你不知道意思的話，你給老板要求加薪水的郵件就可能發(fā)給了整個辦公室！

“Reply to all”表示你的郵件將發(fā)送給每一個收到原始郵件的人。在郵件的地址欄內，“cc”(carbon copy)部分是指郵件發(fā)給你指定的人，而“bcc”部分你可以悄悄的發(fā)送郵件而不讓其他的人知道–b的意思是“blind”（掩藏的）。如果有人要你“forward”一封郵件，他們意思是要你通過轉發(fā)的功能發(fā)送郵件，有時侯簡寫成 “fw.” 比較常見的縮寫如下：

縮寫 原文 意思

AOB Any other business 其他事 ASAP As soon as possible 盡快 BCC blind carbon copy 密送 BTW By the way 順便提一下 CC Carbon copy 抄送 Conf.Confidential 機密 IOW In other words 換句話說 Pls.Please 請 PS Postscript 附言

WRT With regard to 關于

b2.其它縮寫：跟老外郵件交流中常會見到的英語縮寫詞匯 = to/too 2Bornot2B =To beornottobe 4 = for 4ever = forever A：

ASL = Age/Sex/Location AFAIC = As FarAs I’mConcerned AFAIK = As Far As I Know AFK = Away From Keyboard AIAMU = AndI’m A Monkey’sUncle AISI = As ISeeIt AKA = Also Known As AMBW =AllMy BestWishes ANFAWFOWS = And Now For A Word Word From Our Web Sponsor AOTS = All Of The Sudden ASAFP = As Soon As “Friggin” Possible ASAP = As Soon As Possible ATST = At The Same Time AWGTHTGTTA =AreWeGoingToHaveToGo ThroughThisAgain AWGTHTGTTSA =AreWeGoingToHaveToGoThroughThisShAgain AYSOS =AreYou StupidOrSomething B：

B4 = Before B4N = Bye For Now BBFBBM = Body By Fisher, Brains by Mattel BBIAB = BeBackIn A Bit BBIAF = Be Back In A Few BBL = Be Back Later BBN = Bye Bye Now BCNU = Be Seein’ You BF = Boyfriend BFD = BigFingDeal

BFN = Bye For Now BHOF = Bald Headed Old Fart BIF = Basis In Fact BITD = Back In The Day Biz = Business BM = ByteMe BMOTA = Byte Me On The Ass BNF = BigNameFan BOHICA = BendOver HereItComesAgain BR = Bathroom BRB = Be Right Back BRT = BeRightThere BS =BigSmile BT = Byte This BTDT = Been There Done That BTSOOM = Beats The Sh Out Of Me BTW = By The Way BTWBO = BeThereWithBellsOn BWDIK = But What Do I Know? BWO = Black,WhiteorOther C：

Cam = Web Camera CIAO = Goodbye(in Italian)CID = Consider It Done CIO = Check It Out CIS = CompuServeInformationService CMF = Count My Fingers Cof$ = Church of Scientology CRAFT = Can’tRemember A FingThing CRAWS = Can’tRememberAnythingWorth A Sh CSL = Can’t Stop Laughing CTC = Choaking The Chicken CU = SeeYou CUL/CYL/CUL8R = See You Later CWYL = Chat With You Later CYA = Cover Your Ass

D：

DBEYR = Don’t BelieveEverythingYouRead DD = Due Diligence DDD = DirectDistanceDial DETI = Don’t Even ThinkIt DGT = Don’t Go There DHYB = Don’t Hold Your Breath DIIK = Damned If I Known DILLIGAD =Do ILook LikeIGive Adamn DILLIGAS =Do ILook LikeIGive ASh DKDC = Don’t Know Don’t Care DL = Download DLTM = Don’t Lie To Me DQYDJ = Don’tQuitYou’reDayJob DRIB = Don’t Read If Busy DS = Dunce Smiley DYSTSOTT =DidYouSeeTheSizeOfThatThing E：

EG = Evil Grin EOM = End Of Message ESO = Equipment Smarter than Operator F：

F2F/FTF = Face To Face FAQ = FrequentlyAsked Question FBKS = Failure Between Keyboard and Seat FE = ForExample/FatalError FF&PN = Fresh Fields And Pastures New FOAF = Friend Of A Friend FTASB = FasterThan A SpeedingBullet FT = Faint FTL = Faster Than Light FTTB = For The Time Being FUBAR = Fed Up Beyond All Recognition FUBB = Fed Up Beyond Belief 8

FUD =(Spreading)Fear,Uncertainty,andDisinformation FWIW = For What It’s Worth FYA = For Your Amusement FYI = For Your Information FYM = For Your Misinformation G：

G2G = GotToGo G8T/GR8 = Great GAL = Get A Life GDGD = Good,Good GF = girlfriend GG = Good Game/Gotta Go GIGO = Garbage In,Garbage Out GIWIST = Gee, I Wish I’d Said That GL = Good Luck GLYASDI = God Loves You And So Do I GMTA = GreatMindsThinkAlike GNBLFY =GotNothingButLoveForYou GR&D = GrinningRunningAnd Ducking GRRRR = “Growling” GSOAS = Go Sit On A Snake GTG =GotToGo GTGB = Got To Go, Bye GTGP = Got To Go Pee GTH = Go To Hell GTSY = GladTo SeeYa GYPO = Get Your Pants OffBE A QUEEN.H：

HAGO = Have A Good One HAK = Hugs And Kisses HB = Hurry Back HD = Hold HHO1/2K = Ha Ha, Only Half Kidding HHOK =HaHa,OnlyKidding HIOOC = Help!I’m OutOf Coffee

Howz = How is HTH = HopeThis(That)Helps HUA = Heads Up Ace HUYA = HeadUp You’rea I：

IAC = In Any Case IAE = In Any Event IANAC = I Am Not A Crook IANAL = I Am Not A Lawyer IBT = InBetween Technology IBTD = I Beg To Differ IC = I See/In Character IDGAF = IDon’tGive A F IDGI = I Don’t Get It IDK = I Don’t Know IDKY = IDon’tKnowYou IDST = I Didn’t Say That IDTS =IDon’t ThinkSo IFAB = I Found A Bug IFU = IFed Up IGGP = I Gotta Go Pee IIIO = Intel Inside, Idiot Outside IIMAD = IfItMakes An(y)Difference IIRC = If I Remember Correctly IIWM = If It Were Me ILICISCOMK =ILaughed,ICried,ISpat/SpiltCoffee/Crumbs/CokeOnMy Keyboard ILY = I Love You IMHO = InMy HumbleOpinion IMNSHO = InMyNot SoHumbleOpinion IMO = In My Opinion INMP = It’s Not My Problem INPO = InNo ParticularOrder IOH = I’m Outta Here IOW = In Other Words IRL = In Real Life

ISS = ISaidSo ITM = In The Money IYKWIM = If You Know What I Mean IYSS = If You Say So J：

J/C = JustChecking J/K =JustKidding!J/W =JustWondering JAFO = Just Another Fing Onlooker K：

K/KK = OK/OK, OK KFY = Kiss For You KISS = Keep ItSimpleStupid KIT = Keep In Touch KMA = Kiss My Ass KWIM = Know What I Mean KX = kiss KYPO = Keep Your Pants On L：

L8R = Later LD = Long Distance LDTTWA = Let’s Do The Time Warp Again LLTA = Lots And Lots Of Thunderous Applause LMAO = Laughing My Ass Off LMK = Let Me Know LOL = LaughingOutLoud/Lots OfLuck(Love)LTIC = Laughing ’TilICry LTNS = Long Time No See LYL = Love Ya Lots LYLAS = Love You Like A Sister M：

M8T = Mate MHOTY = My Hat’s Off To You MM = Market Maker MorF = Male or Female? MOTD = Message Of The Day MOTSS = Members Of The Same Sex MTFBWY = MayThe ForceBeWithYou MWBRL = More Will Be Revealed Later MYOB = MindYour OwnBusiness N：

N = And/Know/Now NAK = Nursing At Keyboard NAZ = Name, Address, Zip(also means Nasdaq)NBD = No BigDeal NBIF = No Basis In Fact NFI = No Fing Idea NFW = NoFingWay NIFOC = Nude In Front Of The Computer NM = Never Mind NMP = Not My Problem NMU = NothingMuchYou NOYB = None Of Your Business NP = No Problem NQOCD = Not Quite Our Class Dear NRG = Energy NRN = No Reply Necessary NYCFS = New York City Finger Saluet O：

OAUS = On An Unrelated Subject OBTW = Oh, By The Way OIC = Oh,I See OICU = Oh, I See You OMDB = Over My Dead Body OMG = Oh My God/Oh My Gosh OMIK = Open Mouth, Insert Keyboard ONNA = Oh No, Not Again OOC = Out Of Character OOTB =OutOfTheBox/OutOfTheBlue OT = Off Topic 12

OTOH = On The Other Hand OWTTE =OrWordsToThatEffect OZ = standsfor “Australia” P：

PEBCAK =ProblemExists Between ChairAnd Keyboard PEM = Privacy Enhanced Mail Pic = Picture PIMP = PeeingInMy Pants PITA = Pain In The Ass PLS/PLZ = Please PMFJI = PardonMeForJumpingIn PO = Piss Off POS = Parents Over Shoulder POV = Point Of View PPL = People Pro = Professional PS = By The Way/Photoshop T：

TAH = Take A Hike TANSTAAFL = There Ain’t No Such Thing As A Free Lunch TARFU = ThingsAreReallyFedUp TDTM = Talk Dirty To Me TEOTWAWKI = The End Of The World As We Know It TFN =ThanksForNothin’ THX/TX/THKS = Thanks TIA = Thanks In Advance TIAIL = ThinkI Am InLove TIC = Tongue In Cheek TLA = Three Letter Acronym TLGO = The List Goes On TM = Trust Me TMI = Too Much Information TMTOWTDI = There’s More Than One Way To Do It TPTB = The Powers That Be TSR = TotallyStuck inRAM 13

TTFN = TaTaForNow TTT = That’s The Ticket/To The Top TTUL/TTYL = Talk To You Later TWHAB = ThisWon’t Hurt A Bit TY = Thank You TYVM = Thank You Very Much U：

U = You UR = Your UR = Youare unPC = unPolitically Correct URYY4M = You Are Too Wise For Me V：

VFM = ValuesForMoney VG = Very Good W：

WAG = WildAssGuess WAI = What An Idiot WB = Welcome Back WCA = Who Cares Anyway WDYS = WhatDidYouSay? WDYT = WhatDoYou Think? WE = Whatever WEG = Wicked Evil Grin WG = Wicked Grin WGAFF =WhoGives AFlyingF WIIFM = What’s In It For Me? WIT = WordsmithInTraining WITFITS = WhatintheFisthisSh WOG = Wise Old Guy Wot/Wut = What WRT = WithRespectTo/WithRegardTo WTF = What The F WTG = Way To Go!WTSDS = Where The Sun Don’t Shine WYMM = Will You Marry Me WYP = What’s Your Problem? WYRN = What’s Your Real Name? WYS = Whatever You Say WYSIWYG = What You See Is What You Get WYT = Whatever You Think

X：

X U = Kiss You Y：

Y = Why Ya = You YA = Yet Another YAFIYGI = You Asked For It You Got It YDKM = You Don’t Know Me Yep/Yup = Yes YGBK = You GottaBeKiddin’ YMMV = YourMileageMayVary YNK = You Never Know YOYO = You’reOnYourOwn YR = Yeah, Right YSYD = Yeah, Sure You Do YTTT = You Telling The Truth? YYSSW = YeahYeahSureSureWhatever

C 電子郵件常用例句

c1 外企必備：英文電子郵件高頻句

1.Initiate a meeting 發(fā)起會議

I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建議我們就 A項目的發(fā)展計劃開會討論一下。I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me know if the time is okay for you and Ben.我建議我們今晚九點半和 Brown小聚一下，你和 Ben有沒有空? We'd like to have the

meeting on Thu Oct 30.Same time.十月三十號(周四),老時間,開會。Let's make a meeting next Monday at 5:30 PM SLC time.下周一鹽湖城時區(qū)下午五點半開會。

I want to talk to you over the phone regarding issues about report development and the XX project.我想跟你電話討論下報告進展和 XXX項目的情況。

2.Seeking for more information/feedbacks/suggestions 咨詢信息/反饋/建議

Shall you have any problem accessing the folders, please let me knows.如果存取文件有任何問題請和我聯(lián)系。

Thank you and look forward to having your opinion on the estimation and schedule.謝謝你,希望能聽到更多你對評估和日程計劃的建議。

Look forward to your feedbacks and suggestions soon.期待您的反饋建議!What is your opinion on the schedule and next steps we proposed?你對計劃方面有什么想法?下一步我們應該怎么做? What do you think about this?這個你怎么想? Feel free to give your comments.請隨意提出您的建議。

Any question, please don't hesitate to let me know.有任何問題,歡迎和我們聯(lián)系。Any question, please let me know.有任何問題,歡迎和我們聯(lián)系。

Please contact me if you have any questions.有任何問題,歡迎和我們聯(lián)系。Your commentsandsuggestionsarewelcome!歡迎您的評論和建議!Please let me know what you think?歡迎您的評論和建議!Do you have any idea about this?對于這個您有什么建議嗎? It would be nice if you could provide a bit more information on the user's behavior.您若是能夠就用戶行為方面提供更多的信息就太感激了!At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能負責這件事情。

3.Give feedback 意見反饋 Please see comments below.請看下面的評論。

My answers are in blue below.我的回答已標藍。

I add some comments to the document for your reference.我就文檔添加了一些備注,僅供參考。

4.Attachment 附件

I enclose the evaluation report for your reference.我附加了評估報告供您閱讀。

Attached please find today's meeting notes.今天的會議記錄在附件里。

Attach is the design document, please review it.設計文檔在附件里,請評閱。

For other known issues related to individual features, please see attached release notes.其他個人特征方面的信息請見附件。

5.Point listing 列表

Today we would like to finish following tasks by the end of today:1??.2??.今天我們要完成的任務:1??.2??.Some known issues in this release:1??.2??.聲明中涉及的一些問題:1??.2??.Our team here reviewed the newest SCM policy and has following concerns:1??.2??.我們閱讀了最新的供應鏈管理政策,做出如下考慮:1??.2??.Herearesomemorequestions/issuesfor your team:1??.2??.以下是對你們團隊的一些問題:1??.2??.The current status is as following: 1??2??目前數(shù)據(jù)如下: 1??2?? Some items need your attention:1??.2??.以下方面需提請注意:1??.2??.6.Raise question 提出問題

I have some questions about the report XX-XXX我對 XX-XXX報告有一些疑問。

For the assignment ABC, I have the following questions:?就 ABC協(xié)議,我有以下幾個問題:??

7.Proposal 提議

For the next step of platform implementation, I am proposing?

關于平臺啟動的下一步計劃,我有一個提議?? I suggest we can have a weekly project meeting over the phone call in the near future.我建議我們就一周項目開一個電話會議。

Achievo team suggest to adopt option A to solve outstanding issue?? Achievo團隊建議應對突出問題采用 A辦法。

8.Thanks note 感謝信

Thank you so much for the cooperation感謝你的合作!Ireallyappreciatetheeffort you allmadeforthissuddenandtightproject.對如此緊急的項目您做出的努力我表示十分感謝。Thanks for your attention!謝謝關心!Your kind assistanceonthisareverymuchappreciated.我們對您的協(xié)助表示感謝。

Really appreciate your help!非常感謝您的幫助!

9.Apology 道歉

I sincerely apologize for this misunderstanding!對造成的誤解我真誠道歉!I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉現(xiàn)在才進行詢問,但是我們需要盡快核實執(zhí)行信息。

c2.商務英語函電的20個常用句型

1.Please accept our thanks for the trouble you have taken.有勞貴方，不勝感激。

2.We are obliged to thank you for your kind attention in this matter.不勝感激貴方對此事的關照。

3.We tender you our sincere thanks for your generous treatment of us in this affair.對貴方在此事中的慷慨之舉，深表感謝。

4.Allow us to thank you for the kindness extended tous.對貴方之盛情，不勝感謝。

5.We thank you for the special care you have given to the matter.貴方對此悉心關照，不勝感激。

6.We should be grateful for yourtrial order.如承試訂貨，不勝感激。

7.We should be grateful for yourfurnishingus details of yourrequirements.如承賜示具體要求，不勝感激。

8.It will be greatly appreciated if you will kindly send us your samples.如承惠寄樣品，則不勝感激。

9.We shall appreciateit very much if you will give our bid your favorable consideration.如承優(yōu)惠考慮報價，不勝感激。

10.We are greatly obliged for your bulk order just received.收到貴方大宗訂貨，不勝感激。

11.We assure you of our best services at all times.我方保證向貴方隨時提供最佳服務。

12.If there is anything we can do to help you, we shall be more than pleased to do so.貴公司若有所需求，我公司定盡力效勞。

13.It would give us a great pleasure to render you a similar service should an opportunity occur.我方如有機會同樣效勞貴方，將不勝欣慰。

14.We spare no efforts in endeavoring to be of service to you.我方將不遺余力為貴方效勞。

15.We shall be very glad to handle for you at very low commission charges.我方將很愉快與貴方合作，收費低廉。

16.We have always been able to supply these firms with their monthly requirements without interruption.我方始終能供應這些公司每月所需的數(shù)量，從無間斷。

17.We take this opportunity to re-emphasizethatwe shall, at all times,do everything possible to give you whatever information you desire.我們借此機會再此強調，定會盡力隨時提供貴方所需的信息。

18.We are always in a position to quote you the most advantageous prices for higher

quality merchandise.我們始終能向貴方提供品質最佳的產品，報價最為優(yōu)惠。

19.This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit.這樣可以使我方經營者具有很強的競爭力，還可獲得最大的利潤。20.We solicit a continuance of your confidence and support.懇請貴方繼續(xù)給予信任，大力支持。

D 書信范文

d1 英文書信范文精選

一、感謝信 Sample 1 20 June 2006 Dear Mr.Seaton，Thank you very much for taking me with you on that splendid outing to London.It was the first time that I had seen the Tower or any of the other famous sights.If I'd gone alone, I couldn't have seen nearly as much, because I wouldn't have known my way about.The weather was splendid on that day, which I thought was rare.I still remember some people told me that in Britain there was weather and no climate.During the same day, it might snow in the morning, rain at noon, shine in the afternoon and be windy before the night falls.So I think I was lucky.I think the river trip was the best thing of all.London really came alive for me as we saw it from the Thames during that wonderful journey down to Greenwich.It was all tremendously exciting－a day that I shall never forget.Thank you for giving me such a great birthday treat.Yours sincerely, Linda Chen Sample 2 20 July 2006 Dear Mr.Wang, Thank you for taking the time to write your wonderful letter in support of MCEA(Maywood Chinese Education Association).Your letter clearly articulates all the major reasons children in Maywood will benefit from studying the Chinese language as part of their elementary school education.It provides invaluable support that will help making bilingual Chinese education a reality in Maywood public schools.Although MCEA would like to see Palo Alto public schools implement the first bilingual Chinese kindergarten class in September of 2006, we have learned that the school district must take the time to understand how a new program will affect existing

educational offerings, and to validate community interest.Nevertheless, MCEA, with more than 70 members, will continue to actively promote bilingual Chinese education in the Palo Alto public schools and will keep you apprised of the progress we make.Thanks again for sending a letter in support of MCEA.We' will continue to do all we can to realize this program both for families of Chinese descent and those with a general interest in participating in the growing economic power of China.Yours sincerely, George Chen Useful Expressions Thanks for...It was very nice/good of you to...Thank you very much for...I must thank you for...I am extremely grateful for your help...I am most grateful for...二、建議信 Sample 1 21 June 2006 Dear Mary, Thanks for your last letter.I'm so glad that you have been able(at last!)to arrange a holiday in Australia.As I fear I won't be able to meet you at the airport when you arrive, nor will I be able to be home until later in the afternoon, so here are some instructions and suggestions.There is a bus from the airport to the city.It is much cheaper than a cab.Take the bus to the city and ask to get off at Town Hall railway station.To get to my place in the eastern suburbs you have three options.You can either take a cab, a bus or the train.I suggest you take the train, since the airport bus will leave you right at the station.Get off at Cliff Station.From there you can either walk to my place(about ten minutes)or take a taxi.Probably you should take a taxi as you will have luggage.When you arrive at my flat, ring the intercom for Flat 2.My friend Lillian will be at home and she will open the front door for you and let you into my flat.Presumably you will be tired and want to sleep.But if you feel like some exercise after that long flight, you could stroll down to Cooper Park, which is only ten minutes away ? you can see it from the window.Cheers and looking forward to seeing you.Yours sincerely, Annie

P.S.I will leave something for breakfast in the fridge.Help yourself to anything you want.Useful Expressions: Here are some instructions and suggestions.May I suggest that we meet at the gate

of the university? I'd like to suggest you should visit London for at least two days on your way to Scotland.Considering your present situation, I propose that you should apply for the post.What I want to suggest is...My suggestion is that...If you..., you had better...三、申請信 Sample 1 20 March 2006 Dear Sir, I was very interested in your advertisement in today's edition of The Evening Post and I should like to apply to be a member of the Amazon Expedition team.I am twenty-three years old and have an honors degree in Botany from Bath University.Since leaving university I have been working in a research laboratory but my contract comes to an end in six weeks.I would particularly like to join the expedition for the opportunity it would give me to study the plant life of the area.I enjoy several outdoor activities including rowing and rock climbing and I consider myself to be both fit and healthy enough to undertake such an expedition.If you would like me to attend an interview, I would be able to come at any time convenient to you,(J1)my employers have agreed to give me time off for the purpose.I look forward to hearing from you.Yours faithfully, Lily Ma

Sample 2 20 June 2006 Dear Sir, I noticed an ad.In the paper today you said you were looking for people to join your expedition team.It sounded as if it might be fun so I'm writing to say I'd like to come along.About myself: I left school at 16 because I wanted to earn a bit of money.After that I got a few part-time jobs as a waiter, etc.But I didn't stick to any of them for long.Recently I've been doing a bit of hitch-hiking round Europe so I've had some experience of traveling the hard way which should come in handy on the expedition you're planning.By the way, I'm a great guitarist so I can keep you all amused round the campfire at night.Let me know when I can call in for a chat about dates and other details, etc.Yours, David Smith Sample 3: 12 May 2006 Dear Sir, I am writing to apply for a British Council scholarship to study in Britain.I did my five years' basic training in medicine at Shanghai University.After this I successfully completed a one-year postgraduate course in Ophthalmology at the People's General Hospital, where I am at present serving a two-year probation in the Eye Clinic.As a result of the publication in 2003 of my article in New Scientist entitled “Soft and Rigid Contact Lenses ”, which was based on a survey of 37 patients over 6 months，I made contact with Dr.Li Ming of the Capital Hospital and Dr.Ma Li of the University College Hospital.I have received their help and advice with my current research project, which is a two-year survey of the acceptance of various types of contact lenses in 200 patients.Despite their help, I feel that I cannot make real progress in this field unless I can actually have day-to-day contact with these specialists.I would therefore like to continue my research at either the Capital Hospital or the UCH as soon as my probationary period here is completed, and I would like to study in Britain for two years.I enclose a detailed curriculum vitae and an offprint of my article, together with two letters of

recommendation from Dr.Li Ming and Dr.Ma Li.Yours faithfully, Lily Chen Sample 4 22 October 2004 Dear Sir, I would like to apply for the post of Works Manager, which was advertised in The Guardian of I2 October 2004.I feel that my qualifications and experience are ideally suited for the position.I was born in 1968, and I went to school from 1973 to 1988.In 1987 I took the General Certificate of Education, and I got good grades in Mathematics, Physics and Chemistry.After leaving school, I attended the Orient Technical College, where I first studied Fiber Technology and Color Chemistry;later I studied other subjects related to textile manufacture, and in 1991 I obtained the Diploma in Textiles.After completing my studies, I joined the Top Clothing Company where I worked until 1996.In that year I moved to Prior Productions, who was pleased with my work, and as a result, in 1998, I was promoted to Assistant Works Manager there.I enjoy my work, and I am prepared to work hard.Moreover, I am sure that Prior Productions would give me an excellent reference.I therefore feel that my application deserves your serious consideration.I look forward to hearing from you.Yours faithfully, Mary Ma Useful Expressions: I would like to apply for...I wish to apply for the position of...If you need any other information concerning my background,...I am writing to you to apply for admittance to your university as a visiting scholar.I hope it would be possible for me to take some training courses and work in your laboratory.I believe that with your help I would make progress in my career.Should you think favorably of my application, kindly grant me an interview.An early response will be very much appreciated.Enclosed please find a resume and a list of my publications.四、投訴 /抱怨信 Sample 1 15 April 2006 Dear Sir, I saw your advertisement for “the perfect lighter” in Sunday Times last week and immediately sent off a ￡2 postal order and the completed form for the lighter.Imagine my surprise when all I got in return was a box of matches!I could understand a mistake.I might even pardon a joke.But in this case, your advertisement is a deliberate lie since a friend of mine who also sent the coupon got the same result.I think it's a shame to promise an economical lighter when in fact you are not selling a lighter a1 all.Instead of saying it works quickly, you should admit that you are offering matches.And what about “only” ￡2: I usually pay 10 pennies for a box of matches, and they are often given away free.I regard your advertisement as a serious deception and demand that you send me my money back immediately.Otherwise I will take active steps to make sure the Consumers' Association hear about it.Yours faithfully, Peter Li Sample 2: 12 March 2006 Dear Sir, I am highly disappointed in the proposed 2004-05 budget cuts to educa1ion.Taking away basic aid status and slashing our school budgets is a recipe for educational disaster in our school.The future lies with our children.They must have access to high quality educa1ion.My husband and I have worked hard to be able to live in a school district that provides high quality education for our children.Cutting funding in districts like ours will have a negative impact on property values.The school that my daughter attends is hardly wha1 I would describe as a “rich” school.Parents are asked to pay for books for all the classes, science supplies and for their students to participate in the performing arts among other items.If our school is to remain a world leader in technological development, cutting our school funds is the worst possible choice to make.Education funds should not be diverted away from education.Yours faithfully, Tom Williams Useful Expressions: I am highly disappointed in...I am writing to place a complaint against...I am sorry to inform you that...I am writing to draw your attention to...Pleasemakesurethatappropriatemeasures aretakentosolvetheproblem.I hope you will look into the matter and give me an immediate reply.If our demand is not accepted and put into practice, we would resort to other measures.五、邀請函 Sample 1 16 May 2006 Dear Mr.Williams, Thank you for your letter of congratulation on my exam results.I was very pleased to hear from you.The results were a great relief.I did much better than I thought I would.We are having a celebration party on Saturday 22 May and we shall be pleased if you can come.It is a party for me, but my parents and some of their old friends are joining in, so you will find “real people” as well as teenagers to talk to.The party starts at half past six－drinks, and a buffet supper later.You said in your letter that you've given up driving, so my father will meet you with the car at San Mateo station.Please let me know what time your train arrives.There is a good train back to San Palo at 10:30 and we'll arrange transport for you to catch that.I hope that won't be too late for you.It would be a pity if you had to leave while the party was still

in full swing.I do hope that you will be able to come.Yours sincerely, Lily Chen Sample 2: 12 September 2006 Dear Mr.Wang, I am pleased to invite you to a luncheon, to be held by the Monterey Institute of International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of the death of General Stilwell and in honor of his daughter, Mrs.Nancy Stilwell Easterbrook.Mrs.Easterbrook was a member of the Board of Trustees of the Monterey Institute and founder of the Stilwell Scholarship, which is dedicated to supporting students from China.For many years until she passed away, Nancy had served as a goodwill ambassador of the American people who made unremitting efforts to promote exchanges between the United States and China.The Stilwell Scholarship she founded helps support deserving students from China who have come to the Monterey Institute to pursue professional degrees in translation and interpretation, international policy studies, language teaching and business management.I hope you will be able to join us.Mr.Chuanyun Boo, Dean of the Graduate School of Translation and Interpretation, will be calling you soon to discuss this event further.Yours sincerely, Tom Burton Useful Expressions: I am pleased to invite you to...Is there any chance of your coming...I was wondering if you could come...I would like to invite you to...I wonder if you would like to come...I would be very happy if you could come...Please accept my invitation.六、描述信 Sample 1 12 Mary 2006 Dear Tom, Thanks for your letter which finally caught up with me in London.I suppose you're keen to hear how the trip has been so far.So here's a short description of what's happened.Well, you remember we left Sydney on Monday and arrived in London 24 hours later.After such a long and exhausting flight the first thing we did was to have a good, long sleep.And after that?a good meal to make up for all that horrible airline stuff!The first real day of our holiday was spent just walking around London to get a feel of the place.After that, however, we were more particular and planned each day carefully.First, we looked at all the historical sights, such as the Tower of London, the Houses of Parliament, the British Museum and the National Gallery.Then we visited some other famous places, such as Kew Gardens and Hampstead Heath.Finally, we took a one-day trip to Oxford, which is really the most marvelous town.You should make sure to go there when you visit England.After we had seen a lot of London, we flew to Paris.A t first, we didn't like the place－I suppose because it was so different from London.Later, though, we began to really love it and started to appreciate its differentness.The final stage of our trip is a visit to Rome, after which we will be staying in Singapore for two days before returning to Australia.Hope everyone is well.See you soon.Sample 2: 22 March 2006 Dear Tom, I'm just writing to let you know that we're all well, and I hope you are, too.Unfortunately, I've got some rather bad news for you: I'm afraid I made a bit of a mess of John's car.Anyway, here's what happened.We were on our way to Carol's after a long party, and I suppose it must have been about eleven o’clock.Well, the last few miles back home were really dark and deserted.I now realize I was probably going a bit too fast for a country lane because, although the road was fairly straight, I drove up onto the curb and went into a tree.Of course, John was absolutely furious and started shouting at me and cursing.After we' d argued for a few moments, we decided to look at the damage, and he calmed down a bit.Well, we found we could move the car, but the wing was caught on the wheel, so we couldn't drive it.I tried to pull the wing clear, but I didn't succeed.Anyway, John went off to phone for a breakdown lorry, but while he was away, I had

another go at the wing and this time succeeded in pulling it right off.I threw it onto the back seat, and by that time John got back and we were ready to go?so we didn't need the breakdown lorry at all.John has more or less forgiven me now, but he was very angry with me for a few days.I suppose I was a bit careless.Well, that's all for now.Next time I write I hope I'll have better news for you.Yours sincerely, Linda Chen Useful Expressions: When I knew him he must have been in his early thirties.(people)It is an exceptionally old university town.(places)It was long, round, cigar-shaped, and had several curious markings on the bottom.(objects)The whole flat seems to be a hive of activity.(human scenes)My hotel room looks out across a main road which runs beside the river.(landscape)My father would often bring home gramophone records.(habits and conditions)If you want a quick reply, the letter should be taken to the central post office and registered.(processes)

七、道歉信 Sample 1 22 March 2006

Dear Ms.Reinhart, I am terribly sorry that I failed to arrive at BLCU last Friday.I hope that this did not mess you up completely, although I know that you had already made some special arrangements for my visit with you parents and friends.I am very sorry about all that.I am sure you will be sympathetic, however, when I tell you that my father is dangerously ill in hospital, and that I found it impossible to leave for the visit when he is in this state.My father was working very hard on his project on protecting the environment.I know the project has come to a very important stage.He and his assistants did not take regular rest for three weeks.Last night, my father had a heart attack and was soon sent to the hospital.The doctor said my father was in a very serious situation, and, he might need an operation.24 hours have passed.Nothing has changed.I have to stay at the hospital.I will let you know if there is any good news.I am sorry again and look forward to seeing you soon.Yours sincerely, Tom Williams Useful Expressions: I must apologize for...I do apologize for...I am awfully/terribly sorry about...I offended you quite unintentionally.Please accept my apologies.This is one of the reasons I couldn't make it.八、尋求幫助的信函 Sample 1: 12 May 2006 DearMary, Iamsorryto troubleyou,butnobodywouldcomeinto mymindto help me exceptyou.You know, I had planned this holiday for several years.A t last, my dream came true.You could imagine how excited I was.My mind was completely occupied with the holiday.I forgot to collect my laundry.I don't know if you can help me collect my laundry.I sent the laundry to the John's.It is the one down the corner on St.Peter's Street.You can't miss it, because the house is painted green－a big green house.I have got two pairs of trousers, three shirts, one T-shirt and a blanket.Call a taxi to send you home.I will pay you back when I am home.My first stop is London.It is raining.The streets are very clean.How I wish I could have the chance to see the famous London fog.But someone told me that was already the history.One can only read things like thataboutLondon inbooks.My best wishes to you.Yours sincerely, Peter Chen Sample 2 16 April 2006 DearSir, I am working on a new project which is called A Survey of New Industry in the Maywood District.According to the design of our district, we need information about firms that have recently moved into this area.Your firmisoneof thelargestofthese,so Ishallbeverygratefulif youcansparethetimeto help me.Three points are specially important to the project.The first one is the training schemes for school leavers.The second one is about the transport arrangements to overcome poor road and rail links in this district.The third is the plans forexpansion.Any otherinformationwillbeuseful, but thosepoints aretheoneswith whichImostneed yourhelp.I am enclosing an information form for you to fill in.I hope you can post it to us as soon as possible.I apologizeforaddingtoyourworkwith this request,but I dohopethatyouwill feel ableto assist me.I would be most grateful for your favorable consideration of this request.Yours faithfully, Mary Spencer Useful Expressions: Iamsorryto troubleyou,butnobodywouldcomeinto my mindto help me exceptyou.I would like to seek help from you.Iwouldgreatly appreciateitif youcouldhelp me.Iwouldbemostgratefulforyourfavorableconsiderationof thisrequest.九、安排信 22 March 2006 DearMr.Wang, Thank you for a rapid response to our invitation.Enclosed you will find an outline of events to take place during International Week here at the University of Montana.I will also list a number of possible speaking engagements so that you can choose those things in which you are most interested.As far as topics are concerned, the topics for classroom visits are generally determined by the professor, but most professors are very flexible.We have approximately thirty-five faculty members that

teach courses in Asian Studies, rangingfromlanguageandcultureto history andeconomics.Here is a tentative schedule: Sunday, April 8th 10 am-Cultural Exhibition opens 12 am-International Festival begins with a speech by the university president and an introduction of visiting dignitaries 1-5pm-Opportunityto visitfestival,interactwith studentperformers,tastefoods 6 pm-Dinner with Director of Mansfield Center Phil West, Ambassador Mark Johnson, and staff of Mansfield Center As you can see, there is tremendous interest in China here at the University of Montana.Please let me know if this outline suits your purpose, and if not, please don't hesitate to offer any suggestions for changes.Wecanarrangeasmanyorasfewspeakingengagements asyouhavetimefor.Thank you for your attention and enthusiasm.Yours sincerely, Lily Ma Useful Expressions: You will find an outline of...Iwillalsolistanumberofpossiblespeakingengagements sothatyoucan...Asfar asthe topicsareconcerned,...Please let me know if...The flight gets in at...The flight leaves at...OnethingI'dliketo do/toarrangeisto...十、要求和詢問信 Sample 1: 22 May 2006 DearSir, Iunderstandyourwell-respected collegeoffers anumberof places to overseasstudentsevery year,andI amwritingto enquireabouttheapplicationprocedure.I am at present a student at Mary High School, Hong Kong, where I have been studying for the past five years.Ipassed theHongKongCertificateof Education Examinationlastyearwith distinctionsin English and History, and credits in Economics and English Literature.My advanced-level subjects are History, Economics and EnglishLiterature.Inadditionto thesesubjects,“Useof English”isalsoa compulsorysubjectbecausea passin Englishisaminimumrequirementforadmissionto mostfacultiesof theUniversityof HongKong.Apartfromacademicwork,Ihavebeen activelyinvolvedinextra-curricularactivities.IamChairmanofthe EnglishClubandIhaverepresented my school inmany inter-schoolcontests.On the advice of my friends, I have decided to further my studies in England because I wish to widen my horizons and benefit from the scholarly heritage of your country.I wish to continue to study the above-mentioned subjects at your college in the 2006/7 academic year before I sit the Advanced-level Examinations in England.As regards my character, Mrs.Chen, my Principal, and Mr.Huang, my English master, have agreed to act as my references.As I come from a family of fairly limited means, I would like to know if there is any financial assistance availablefor overseas students.Attached isasummaryof myqualifications foryourreference.I should be grateful if you would kindly consider my application and notify me of the result at your earliest convenience.Should you require any further information, please feel free to contact me or my references.Yours faithfully, Lily Chen Sample 2 12 May 2006 DearSir, I am a December 2003 graduate from the University of San Francisco(USF)with a bachelor's degree in International Business.As part of my career planning, I am very interested in supplementing my international business education with a basic knowledge of the Chinese language.This I hope will help me enter intobusinesscommercewithbusinessorganizationspartneringwith China'seconomicdevelopment.I already have information from BLCU and hope to study there for at least one full year starting with this summer's program continuing through the fall and spring semester 2006.Can your office advise me if such scholarshipsmightbeavailableto me? I have been studying Chinese for one year now.I am not sure what level I belong to.I was told that there will be an HSK test in our university in September.I am planning to attend the test.But I don't know if the resultof thetestisrecognizedbyyouruniversity.Ifso,canitbeahelpfor me to applyforthescholarship? Iamlookingforward tohearingfromyousoon.Yours faithfully, Tom Jolly Useful Expressions Iamwritingto enquireabout...Iamatpresentastudentat...Ihavebeenstudying...Apart from academic work, I...On the advice of my friends, I...I wish to continue to study...Attached is a summary of my qualifications for your reference.I should be grateful if you would kindly consider my application and notify me of the result at your earliest convenience.d2 英文書信范文

1.A Letter ofSelf-introduction Dear Prof.Li, I, the undersigned, am a senior in the Computer Science Department of Tsinghua University.I am applyingforanMSdegreeunderyourguidancesothatIwriteto youtodayforafurthercontact.The reason for my application for the major — utilization of computer in farming — can be illustrated as follows.I belong to farmers.I am from the West.I was born and brought up in the countryside so that I intend to learn what can be used in the countryside.After graduation, I want to make use of what I learn in university to make contribution to the developmentofmy hometown,which isstill oneof theten countiesin poverty.Best wishes to you!Sincerely Yours 2.A Letter ofSuggestion Dear Liu Qi, I, the undersigned, am a senior in Peking University.The 2008 Beijing Olympic Games is coming in fouryears.After watchingthe2004AthensOlympicGames,Icannothelpwritingto you.First of all, here is my suggestion for the preparation work of the 2008 Beijing Olympic Games.The construction work of the sports building must be completed in time according to the contract.In Athens, theswimmingstadiumwasnotaccomplished in timeso thattheevent hadto beheld inthe open air, which has broughtnegativeeffectonthe performanceof athletes.Inoneword,to protecttheinternational image ofChinaand ensurethe Olympiccompetition,wemustfinishourpreparation workwelland intime.Last but not least important, I want to express my wish to be a volunteer.In the first place, it is the duty of every Chinese to do his bit for the 2008 Olympic Games.In the second place, I have a good command of foreign languages.I can speak English, Russian, and Japanese.Therefore I can be a qualified volunteer.Iamlookingforwardto yourreply Sincerely Yours 3.A Letter ofAdvice Dear Freshmen, I, the undersigned, am a senior in the Computer Science Department of Tsinghua University.I would like tosayafewwordstoyou,whichIhopewouldbehelpfultoyou.To begin with, the change of ideas is of most importance for freshmen to adapt themselves to campus life.During the middle school days, we usually depend upon our teachers at school and parents at home.However, the life and study on university campus features independence, which is essential to our psychologicaldevelopment.Inmy view, we hadbetteralwaysbearinmind theideaof independence.What’s more,Englishlearningis amust.On one hand,withoutCET4 certificate,wecannot

get our degree when we graduate from university.On the other hand, when we hunt for job, English level is a deciding factor.Therefore, I do hope that all of you will have a good understanding of the necessity of learning English well.Good Luck to you!Sincerely Yours 4.A Letter ofComplaints Dear Sales Manager, I, the undersigned, am a senior in the Computer Science Department of Tsinghua University.I ordered a book which is entitled Practical Writing and Reading for NETEM by Wang Li on December 20th, 2004.However after reading the book on January 10th, 2005, I found that it is a pirated one so that I write to you for complaint.The book has brought me some negative effects.To begin with, much of my valuable time and energy have been wasted in reading the book since it is quite hard to identify many words in the book.What’s more,Ihavenotbenefited fromreadingthebook sincesomeofkeysto theexercises are misprinted.I would like to be informed whether you can refund me the money or change another book for me.I amlookingforward toyourearly reply.Sincerely Yours 5.A Letter ofThanks Dear Teachers and Classmates, Firstof all,pleaseallow me to say ‘Thankyou’ to allof you.Itis verykindof youto spareyour valuabletimeduringtheperiodoffinalexaminationsandcometo see me.Your visithasgiven me muchconfidenceandpowertoovercometheillness.When Ifirstcameto the hospital, I really felt lonely and did not have enough courage and confidence to overcome the illness.Your visithasmade me feelthatIamnotpoorandlonelyintheworldandin fact Iamlivinginaworldof love,which hasbrought me muchconfidenceandpowertoovercometheillness.Thesedays,my conditionhas been obviouslyimproved dueto the careful treatmentoffered by doctors and nurses.Doctors have told me that I will completely recover from illness in two weeks.I hope that I can see you earlier.Again, special thanks go to all of you.Sincerely Yours 6.A Letter ofApology Dear Prof.Wang, First of all, please allow me to express my deep sorry for not being able to keep our appointment.I doknowthatthisisveryimpoliteandmust have causedyoumuchtrouble.I do reckon that at present any explanation is pale and futile.However I do not want you to misunderstand me.Onmywaytoyouroffice,anoldladysuddenlyfaintedduetoheartattackonthebus.I stopped a taxi and sent her into a nearby hospital.I stayed there until her son came, which spoiled our appointment.I am aware that our appointment is of importance.I do hope that you would be kind

enough to spare your valuable to meet me.I amlookingforward tohearingfromyou.Sincerely Yours 7.A Letter ofCongratulation Dear HuangWei, First of all, please allow me to express my sincere congratulation on your passing CET 4.The success is of great importance to you since without the Certificate you can not get degree when you graduate from university.Of course, the success can be attributed to your painstaking efforts and your spirit ‘Never say die’.I would like to continue our exchanges on English learning.Because of China’s entry to WTO and Opening-up and Reform English will become more and more important to Chinese, especially to our modern university students.I dream of being able to communicate effectively with foreigners one day in the future.Good Luck to you!Sincerely Yours 8.ALetter ofJobApplication Dear Sir/Madam, I am responding to your ad in the June 20th, 2005, issue of the Sunday Talent Journal for the position of production coordinator.I feel that my background in electronics and manufacturing will fit in well.I will graduatefromthe BeijingScience& TechnologyUniversity in Junewith a Bachelor ofScience degree in Manufacturing Engineering.I have had extensive training on computers while at school.In my Production and Inventory class, I have learned about computerized production and material scheduling in a job shop environment.Ipassed CET-6in2004.NotonlydoI paymuchattention toimproving my readingand listening skills,but I alsokeep practicingoral English.I am looking forward to hearing from you.Would you please call me to set an interview? I can be reached at my resumeaddressorbyphoning(010)2357-7980after 4p.m.Sincerely Yours 9.A Letter ofAskingforHelp Dear Prof.Smith, I, the undersigned, am a senior in the computer Science Department of Tsinghua University.At the moment, I am writing my graduation thesis and in urgent need of some reference materials so that I write to you for help.Theinformationon theapplicationof computer amonguniversity studentsin North Americaisthe material that I need.Most importantly, the relevant statistics and reports should cover the past two decades.And allthe materialsmustbepublicationsofnationallevel.Last but not least important, I would like to highlight the importance of the material to me.The material which I ask you for help will to a great extent decide the failure or success of my graduation thesis since the title of my thesis is the application of computers on campus both at home and abroad over the past two decades.I have failed to find relevant up-to-date and detailed materials in China.Your help wouldbemuchappreciatedandIamlookingforwardto yourreply.Sincerely Yours 10.A Letter of Invitation Dear Beckham, First of all, please allow me to express my heartfelt invitation to you.Since the Spring Festival is comingshortly,Isincerelyinviteyouto cometo Chinaandspendtheholidaywith me.Spring Festival is of much importance to Chinese people.It has a long history and Chinese have attached much importance to the holiday.To be exact, the Spring Festival has been the most significant holiday.The Spring Festival is to Chinese what Christmas is to the Westerners.Ifyoucome, Iamgoingtoaccompanyyoutofairgrounds,whereyoucanhaveacloselook at some of the Chinese traditions.I am looking forward to your reply.Sincerely Yours

d3 外貿業(yè)務全套英文郵件范文 1.向顧客推銷商品

Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market-that it is the best mountain bike available.Enclosed is our brochure.Yours faithfully 2.提出詢價

Dear Sir: Jun.1, 2001 We receivedyourpromotional letter andbrochuretoday.We believethatyourwoulddowellherein the U.S.A.Kindly send us further details of your prices and terms of sale.We ask you to make every effort to quote at competitivepricesinorderto secureourbusiness.We lookforward tohearingfromyousoon..Truly 3.迅速提供報價

Dear Sir: June4,2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.4.如何討價還價

Dear Sir: June8,2001 We have received your price lists and have studied it carefully.However, the price level in your quotation is too high for this market, If you are prepared to grant

us a discount of 10% for a quantity of 200, we would agree to your offer.You should note that some price cut will justify itself by an increase in business.We hopeto hearfromyousoon.Yours truly 5-1同意進口商的還價

Dear Sirs: June12, 2001 Thank you for your letter of June the 8th.We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices.You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your orderwehave kept ourpricesdown.Sincerely 5-2拒絕進口商的還價 Dear Sirs: June12, 2001 Thank you for your letter of June the 8th.We regret that we cannot meet your terms.We must point out that the falling market here leaves us little or no margin of profit.We must ask you for a keener price in respect to future orders.At present the best discount offered for a quantity of 200 is 5%.Our current situationleavesuslittleroomto bargain.We hopeyouwill reconsiderthe offer.Truly 6.正式提出訂單

Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted.We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly 7.確認訂單

Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes.We will make every possible effort to speed up delivery.We will advise you of the date of dispatch.We are at your service at all times.Sincerely 8.請求開立信用證

Gentlemen: June18,2001 Thank you for your order No.599.In order to execute it, please open an irrevocable L/C for the amountofUS$50,000inour favor.ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/C we will pack and ship the order as requested.Sincerely 9.通知已開立信用證

Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed the Beijing City

Commercial Bank to open a credit for US$

50,000in your favor, validuntilSep.20.Pleaseadviseusby fax whentheorderhas been executed.Sincerely 10.請求信用證延期

Dear Sir： Sep.1,2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be expire before shipment.Therefore, pleaseexplainoursituationto yourcustomersand securetheirconsentto extendtheL/C toSept.30.Sincerely 11.同意更改信用證

Gentlemen: Sept.5,2001 We received yourletter today andhaveinformed ourcustomersof yoursituation.As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.Pleasekeepusabreastof anynewdevelopment.Sincerely

第四篇：電子郵件》教學設計

電子郵件》教學設計

.h1{FoNT-wEIGHT:bold;TEXT-jUSTIFy:inter-ideograph;FoNT-SIZE:22pt;mARGIN:17pt0cm16.5pt;LINE-HEIGHT:240%;TEXT-ALIGN:justify}.h2{FoNT-wEIGHT:bold;TEXT-jUSTIFy:inter-ideograph;FoNT-SIZE:16pt;mARGIN:13pt0cm;LINE-HEIGHT:173%;TEXT-ALIGN:justify}.h3{FoNT-wEIGHT:bold;TEXT-jUSTIFy:inter-ideograph;FoNT-SIZE:16pt;mARGIN:13pt0cm;LINE-HEIGHT:173%;TEXT-ALIGN:justify}DIV.union{FoNT-SIZE:14px;LINE-HEIGHT:18px}DIV.unionTD{FoNT-SIZE:14px;LINE-HEIGHT:18px}.h1{FoNT-wEIGHT:bold;TEXT-jUSTIFy:inter-ideograph;FoNT-SIZE:22pt;mARGIN:17pt0cm16.5pt;LINE-HEIGHT:240%;TEXT-ALIGN:justify}.h2{FoNT-wEIGHT:bold;TEXT-jUSTIFy:inter-ideograph;FoNT-SIZE:16pt;mARGIN:13pt0cm;LINE-HEIGHT:173%;TEXT-ALIGN:justify}.h3{FoNT-wEIGHT:bold;TEXT-jUSTIFy:inter-ideograph;FoNT-SIZE:16pt;mARGIN:13pt0cm;LINE-HEIGHT:173%;TEXT-ALIGN:justify}.union{FoNT-SIZE:14px;LINE-HEIGHT:18px}.unionTD{FoNT-SIZE:14px;LINE-HEIGHT:18px} 課題:《電子郵件》

課時安排：1課時

教學目標：

一、知識與技能

①知道電子郵件是因特網(wǎng)最常用的服務之一，了解電子郵箱的地址格式和不良郵件的種類和預防方法。

②掌握用網(wǎng)易wEB方式收發(fā)和回復電子郵件的操作技能。

③培養(yǎng)學生觀察力，自我探索、自主學習的能力、團結協(xié)作和實踐的能力，提高學生處理信息解決實際問題的綜合能力。

二、過程與方法

通過學生交流、師生交流、人機交流、學生操作等活動形式，提高學生利用信息技術的綜合素養(yǎng)。

三、情感態(tài)度和價值觀

通過具體實例，讓學生自我展示、自我激勵，體驗成功，在不斷嘗試中激發(fā)求知欲，在不斷摸索中陶冶情操。

教學重點：收發(fā)和回復電子郵件的方法

教學難點：含有附件的郵件的發(fā)送方法

教學方法：

教法：任務驅動法、直觀演示法

學法：嘗試操作法、鞏固練習法、主動探究自主學習法

教學手段：采用現(xiàn)代化的多媒體教學手段，讓學生在圖文并茂的學習環(huán)境中，輕松掌握本節(jié)課的教學內容。

教材分析：本節(jié)課是第五章《在因特網(wǎng)上交流信息》第一節(jié)的內容。在前面的學習中，學生已經掌握了上網(wǎng)瀏覽、搜索、下載和分類整理信息的能力，通過前面幾節(jié)課的學習，學生也或多或少地對電子郵件有了一定的了解，生活中學生也經常給自己的親戚朋友或同學寫信，這對本節(jié)課的學習起了良好的鋪墊作用，同時，學好本節(jié)課也為學生利用因特網(wǎng)進行交流打下了基礎。

教學準備：PowerPoint、多媒體電子教室（連接因特網(wǎng)）、素材庫（包括圖片和相關文件等）、Foxmail軟件等。

教學過程：

部分 教師活動 學生活動 導

入

部

分 新課導入：

引言：同學們，你經常給自己的同學或朋友寫信嗎？

師問：那你們覺得用紙張寫信有什么缺點？

師總結：信的內容大多都是文字的，接收時間太長，易丟失、不利于環(huán)境保護等。

師問：大家想不想用一種新的方式寫信呢？

引出正題：電子郵件（E-mail）

師：出示老師的郵箱地址：sdwfcyljg@163．com

師言：我已經在課前給每位同學發(fā)了兩封郵件，大家想不想知道老師的郵件里寫了些什么？

師言：收發(fā)電子郵件的方法有多種，可以用網(wǎng)站的方式，也可以用郵件管理軟件（Foxmail和outlookExpress），本節(jié)課的學習任務是：學習用wEB方式來收發(fā)電子郵件。（下發(fā)學案，內含每個學生的郵箱）

生：經常寫！

生：討論并發(fā)言

學生回答：好

生閱讀課本，了解有關電子郵件的相關知識。

生觀察并自學E-mail的地址格式。

生答：想

生：觀察 探

究

學習

部

分

一、電子郵件：

1．接收電子郵件

師導：請同學們用瀏覽器登錄網(wǎng)易郵箱（http：//mail．163．com）并用自己的用戶名和密碼登錄信箱。

師言：進入后認識郵件窗口各部分及欄目。

師提出任務：收閱老師發(fā)給他們的第一封信。

師言：請同學們和我一起操作，點擊郵件窗口左欄中的“收件箱”按鈕，然后單擊郵件的主題，將郵件打開。

師問：同學們都打開郵件了嗎？

師：巡回指導。

師言：哪位同學還沒有完成？小組內幫一下。

師：個別指導

師說明：郵箱的容量是有限的，郵箱滿后就不能再收了，同學們要及時清理，重要郵件要下載保存。

師：引導學生將剛才接收到的郵件刪除。

生：登錄郵箱

生：觀察

生：同步操作

生：打開了

生分組操作，并互幫互學

生：分組操作 探

究

學習

部

分

給學生一點時間，讓還沒有完成任務的同學完成操作，并開展互幫互學。

2．發(fā)送和回復郵件

師問：同學們討論一下發(fā)郵件需要有哪些必要條件？（引導學生與平時用紙寫信做類比）

師導：引導同學們單擊“寫信”按扭，向學生說明寫郵件的窗口為“新郵件”，并讓學生討論“新郵件”窗口中該怎樣填寫？

師提出任務：同學們想不想給其他同學發(fā)一封E-mail呢？把想說的話發(fā)給他，好不好？

師言：好，馬上開始！

師：巡回指導。

生：思考并回答

生：分組操作

生：討論

生答：好

生：操作

探

究

學習

部

分

師導：同學們寫完后，單擊下面的“發(fā)送”按扭，你寫的信就會發(fā)到對方的信箱中了！

師言：發(fā)送完的同學接收一下別的同學發(fā)給你的郵件，看誰給你發(fā)了郵件，寫了些什么？

師問：發(fā)完郵件和接收完郵件的同學請舉手，沒有完成的同學小組內幫助一下。

師：巡回指導。

師導：同學們觀察一下接收郵件的窗口，在郵件窗口的上方，有一個“回復”按扭，同學們單擊一下，會給對方回復郵件（相當于回信功能），回復郵件時，寫上你想對他說的話，如“來信收到，謝謝！”

師：巡回指導

師問：回復完了的同學請舉手？

師說明：回復郵件時，可以引用原件內容，回復的郵件中不用輸入收件人的地址。

師問：哪位同學還沒有完成？小組內幫一下。

師：個別指導

師言：請同學們觀察一下老師發(fā)給你的第二封郵件，看它與第一封有什么不同？

師說明：這個郵件里含有附件。

師導：請同學打開郵件，并下載里面的圖片。

師說明：剛才的圖片是以附件的形式發(fā)送的，引導學生閱讀課本第88頁附件的發(fā)送方法。

師提出任務：請同學們給其他同學以附件的形式給發(fā)送一張圖片（素材庫中提供）

師：巡回指導

鞏固練習：要求學生利用“添加附件”的方式給老師回信，發(fā)送一兩張圖片。

師言：哪位同學還沒有完成？小組內幫一下

3．保存郵箱地址

師導：在郵件窗口的左上方，有一個“通訊錄”按扭，利用它，可以保存同學、朋友的電子信箱地址，有利于查找和管理，發(fā)信時也可以避免輸入錯誤。

師提出任務：自己添加幾個同學的郵箱地址。

師：巡回指導。

生：操作

生：接收郵件并閱讀

生：互幫互學

生：分組操作

生：互幫互學

生：觀察并計論

生：分組操作

生：閱讀課本 生：操作

生：分組練習操作

生：閱讀課本

生：操作

探

究

學習

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分

二、抵御不良郵件的“入侵”

師言：上網(wǎng)時，我們經常收到些來歷不明郵件的干擾，你能判斷哪些是不良郵件嗎？

1．病毒郵件：病毒郵件通常以誘惑人的標題吸引人們打開附件，一旦下載，病毒就會潛入和破壞你的計算機系統(tǒng)。

預防方法：對來歷不明的郵件，打開前先殺毒，或不要打開附件并立即刪除該郵件。

師說明：大多數(shù)郵件系統(tǒng)提供對附件的免費病毒掃描和病毒清除服務。

2．垃圾郵件：別人強行發(fā)送給你的商業(yè)廣告、產品廣告、電子刊物等內容的電子郵件。

預防方法：設置黑名單或用郵件過濾器過濾。

師說明：垃圾郵件信息價值低，發(fā)送量大，嚴重時阻塞網(wǎng)絡，很多國家制定法律、規(guī)定，發(fā)送垃圾郵件是違法行為。

生：閱讀課本，了解有關不良郵件的相關知識

生：閱讀課本，分組討論

生：閱讀課本

生：分組交流

實

踐

應

用

部

分

主題一：將本節(jié)課學習的收獲和存在的困惑寫下來，通過郵件發(fā)給老師（老師郵箱：sdwfcyljg@163．com）。

師：巡回指導

主題二：如果你是科技小組的組長，本周三下午第四節(jié)在科技活動室舉行一次科技活動，請你給以下同學發(fā)送郵件，主題為通知，正文自擬（活動內容以附件形式發(fā)送）。

生：分組操作

生：觀察討論

生：互幫互學，完成任務 實

踐

應

用

部

分

劉建磊：sdwfbzljl@163．com

許偉聰：sdwfbzxwc@163．com

韓帥帥：sdwfbzjss@163．com

徐亞男：sdwfbzxyn@163．com

師演示：將完成任務同學的郵件展示在大屏幕上，讓學生體驗一下成功的快樂。

師問：哪些同學沒有完成？小組內幫一下。

師：巡回指導。

說明：以上兩個主題學生自主完成，如果遇到問題，可以在組內交流、討論。

生：分組操作

生：互幫互學，完成任務

拓

展

延

伸

部

分

師演示：教師師以廣播教學的方式打開收到的賀卡，和學生一起欣賞。

師言：利用電子郵件還可以收發(fā)賀卡，希望同學們在課下自己探究一下如何用電子郵件收發(fā)賀卡。

生：觀察

生：思考討論

總

結

部

分

師問：同學們，這節(jié)課你們學到了哪些知識？

教師針對學生的回答給予提示、補充。

師總結：電子郵件是因特網(wǎng)上應用最廣泛的交流方式，這種交流跨越了地域的界限，拓寬了交際的范圍，加快了信息流通的速度，希望同學們都要掌握這種信息交流的方式，為以后的終身學習打下良好的基礎。

生：思考

生：積極發(fā)言，談自己的學習體會

板書設計：

《電子郵件》

1．收發(fā)和回復郵件

接收郵件：打開郵件窗口→單擊“收件箱”→單擊郵件主題。

發(fā)送郵件：打開郵件窗口→單擊“寫信”→輸入收件人地址和主題→輸入郵件內容（可以添加附件）→發(fā)送

回復郵件：打開收到的郵件─單擊“回復”按鈕→輸入內容（可以添加附件）→發(fā)送

抵御不良郵件的“入侵”

病毒郵件

2．垃圾郵件

第五篇：《電子郵件》教學設計

《電子郵件》教學設計

《電子郵件》教學設計1

教學目標：

1、認識電子信箱的作用，會正確書寫E-mail地址。

2、能編寫、發(fā)送帶附件的電子郵件。

3、能在電子信箱中查看郵件，下載郵件中的附件。

4、認識定期整理郵箱的重要性，會刪除無用郵件。

教學重難點：

重點：編寫、發(fā)送帶附件的電子郵件和查看郵件的方法。

難點：添加附件的方法。

教學過程：

一、導課

講授：在生活中，你給親朋好友寫過書信、寄過賀卡嗎？在因特網(wǎng)也可以寫信、寄賀卡，這種信件稱電子郵件。

二、認識電子信箱及E-mail地址

1、講授：電子郵件是因特網(wǎng)上最早出現(xiàn)的信息傳遞服務之一，是最基本的因特網(wǎng)服務。在收發(fā)電子郵件之前，我們先得擁有一個自己的電子信箱。

2、引導學生思考：

（1）如何獲得電子郵箱？

（2）什么是E-mail地址？

3、請學生回答問題，教師作相應的評價。

4、指導學生書寫自己的QQ電子郵箱的E-mail地址，并將E-mail地址通過聊天窗口，告訴老師、同學。

三、寫一封電子郵件寄給老師

1、指導學生登錄QQ。

2、演示、講解：寄一封電子郵件給老師。

3、引導學生閱讀提示：養(yǎng)成填寫郵件主題的習慣，這樣可以讓收件人通過主題盡快知道郵件的大致內容。

4、布置任務。

5、讓學有余力的學生發(fā)送電子郵件給同學，或幫助旁邊的同學。

四、發(fā)送附件文件為圖像的電子郵件

1、講授：電子郵件的附件可以是文檔、圖像、聲音、軟件等類型的文件。

2、發(fā)送“賀卡、jpg”文件到學生電腦桌面。

3、指導學生在電子郵件中添加圖像文件作為附件，并發(fā)送出去。

4、演示、講解：添加圖像附件，發(fā)送郵件。

5、出示提示：如果來不及寫完信，可以先存入草稿箱，等有時間再續(xù)寫，發(fā)送。

6、分發(fā)教學任務單，布置任務。

7、讓能力突出的.學生從電腦中選擇其他類型文件，發(fā)送給同學。

8、引導學生比較電子郵件與現(xiàn)實中寫信程序的區(qū)別，了解電子郵件的特點是方便、迅速、經濟、實惠，可以傳送任何類型信息的文件。

五、閱讀電子郵件，下載郵件附件

1、演示、講解：閱讀電子郵件。

2、布置任務。

3、提問：郵件中有附件，如何閱讀？

4、講解、演示：閱讀附件內容的操作。

5、指導學生閱讀郵件中附件內容。

6、講授：一般情況下，作為附件的文件往往是電子郵件的重要內容，需要從電子信箱中下載到自己的電腦里。

7、演示、講解：下載電子郵件附件。

8、分發(fā)教學任務單，布置任務。

9、出示提示：許多病毒是通過郵件的附件進行傳播，對來歷不明的郵件，不要輕輕易打開它的附件。

六、刪除電子郵件，整理電子信箱

1、提問：對于無用的郵件，或來歷不明的郵件，同學們通常會怎樣處理呢？

2、請學生回答，并適當評價。

3、演示，講解：刪除電子郵件。

4、布置任務。

七、總結評價

《電子郵件》教學設計2

一、教學內容分析

《收、發(fā)電子郵件》是廣州市信息技術教科書小學第二冊第二章第四節(jié)課內容，根據(jù)我校學生和教材實際進行了教材的重組。本課是在學生已經學習了上網(wǎng)沖浪的基本技巧和申請電子郵件基礎知識理論的基礎上安排的新授課。

內容豐富，靈活有趣，實用性很強，既可培養(yǎng)學生學習興趣，又可幫助學生進一步學會借助信息技術手段解決實際生活問題，提高學生綜合應用能力，培養(yǎng)學生在知識探索中發(fā)現(xiàn)問題、分析問題、解決問題的能力。培養(yǎng)學生創(chuàng)新精神，使學生在學習過程中形成一定的信息素養(yǎng)和使用信息技術的倫理道德。

重點：如何編寫、發(fā)送電子郵件。

難點：如何充分調動學生主動參與性。

課型：新授課。

二、教學對象分析

目前，小學生都耳聞目睹了因特網(wǎng)在社會廣泛應用的事實，少數(shù)學生在家庭已具備了上網(wǎng)的條件，會上網(wǎng)瀏覽和玩游戲。但大多數(shù)學生仍沒有使用過電子郵件，不明確電子郵件在實際生活中的作用，缺乏應用的基礎知識，他們都渴望學習這方面的知識和技能。

通過本課的學習，讓學生掌握收、發(fā)電子郵件的基本操作，把電子郵件應用到實際生活中。培養(yǎng)學生遵守使用電子郵件的道德規(guī)范。

三、教學目標

1、知識與技能

讓學生通過積極自主探索，學會收、發(fā)電子郵件的基本操作。

2、過程與方法

通過收、發(fā)郵件的實踐活動，讓學生掌握學會自主或借助幫助信息，協(xié)同大膽探索知識的方法。

3、情感態(tài)度與價值觀

（1）讓學生養(yǎng)成遵守網(wǎng)絡道德規(guī)范的良好習慣，負責任地使用因特網(wǎng)。

（2）培養(yǎng)學生學習、使用因特網(wǎng)的興趣和意識。

4、發(fā)展目標：

（1）通過收賀卡演示，激發(fā)學生學習興趣，為下一節(jié)使用“附件”發(fā)、收電子郵件的操作鋪墊。

（2）培養(yǎng)學生使用電子郵件與他人溝通，獲取、交流信息。

四、教學理念和教學方法

遵循“教為主導、學為主體、練為主線”的教育思想，結合本節(jié)課教學內容具備實時性，開放性等特點，采用了基于網(wǎng)絡環(huán)境下“任務驅動，強化實踐”的教學模式，充分利用多媒體電子教室控制系統(tǒng)屏幕廣播功能實時演示、講述。

在教學過程中要始終重視對學生進行信息安全與道德啟蒙教育，從小培養(yǎng)學生的科學意識和信息意識。

五、教學媒體

多媒體教學系統(tǒng)、計算機網(wǎng)絡、自制課件、相關教具。

六、教學過程

教學內容教師活動學生活動設計意圖

（一）復習舊知識。

請看屏幕（出示動畫）。誰能說出電子郵件有什么優(yōu)點？學生回答。（快速傳遞、價格低廉、書寫簡單、發(fā)送方便）給合生活實際的需求，讓學生對電子郵件有清晰的認識，為下面引出本節(jié)課題作鋪墊，讓學生產生激情去體會電子郵件奇特的功能。

1、讓學生與現(xiàn)場教師交流電子郵箱地址，要求把地址寫在長紙條上并貼在黑板上。

2、復習電子郵件結構和規(guī)則。（抽一個說明為什么這樣起名，如不懂，可請教現(xiàn)場老師。）學生有禮貌地與現(xiàn)場教師交流電子郵箱地址，并把郵箱地址貼在黑板上。

（二）引探新知。

問：大家想不想發(fā)郵件到以上的郵箱與在座的“電腦高手”交流？

提示學生：如果要發(fā)郵件給對方，必須要經過對方同意才能發(fā)，如果亂發(fā)郵件是一種不道德、不守網(wǎng)絡安全的行為。

出示老師自己的郵箱地址：

說明：同意學生發(fā)一封打個招呼的郵件到麥老師的郵箱里，也可以發(fā)一封郵件給自己，看是否成功。

如果沒有把握的.可以和同學一起發(fā)。答：想。

學生登陸自己的郵箱進行自主嘗試發(fā)電子郵件的操作。

學生互動探索新知（會發(fā)的同學可以當小老師教一下不懂的同學）。培養(yǎng)學生良好的網(wǎng)絡道德習慣和信息技術素養(yǎng)。從低層次探索入手，充分調動學生積極自主探究新知識。

（三）體現(xiàn)過程，解決問題。把學生出現(xiàn)的問題列出黑板。

讓其他學生幫助出問題的學生解決存在的問題（解決辦法可查看書本68頁內容或請教同學、請教現(xiàn)場老師和查看幫助信息）。

抽問學生嘗試結果，把成功操作的方法列出黑板。說出操作過程中存在的問題。

相互之間協(xié)作解決問題。

把成功的過程說說。注重讓學生自主探索，主動地構建知識結構。以學生為主體，凸現(xiàn)分層教學。讓他們展示自己的新發(fā)現(xiàn)，新成果，體驗成功的喜悅。學會自我激勵，同時也學會與他人合作學習，營造一個相互學習，相互得益的氛圍，調動每一個學生的積極性。

（四）強化操作，體現(xiàn)成功感。

以小組形式互發(fā)一封問候郵件，但發(fā)之前要經過對方同意才可以。學生互相發(fā)郵件操作。本課的重點就是發(fā)送電子郵件，采用不同形式強化操作，使學生在輕松活潑的氣氛中鞏固所學知識，這樣再次掀起學習的高潮，體現(xiàn)梯度教學。

（五）學習收郵件。抽查學生完成情況。

問：你怎樣知道你成功了？

讓學生說明。

你能告訴老師你是怎樣收信的？

答：

1、電腦提示“郵件已成功發(fā)出！”

2、對方收到我的信。

說明收信方法、過程。通過實操，學生在不知不覺的情況下自主內化掌握收郵件的方法，使學生事半功倍地獲取知識。

（六）小結。

讓個別學生把收、發(fā)郵件的過程和要注意的問題簡述一下，鞏固知識內容。簡述收、發(fā)電子郵件過程。及時鞏固形成概念，深化操作方法。

（七）鞏固練習。

1、詢問有哪位同學將近生日，把經該學生同意的郵箱地址寫出黑板，讓學生發(fā)一封祝福他的電子郵件。投影出示主題內容

2、元旦節(jié)將到，相互發(fā)一封節(jié)日問侯的電子郵件。按主題和要求操作。

互相交流發(fā)送情況。充分調動學生的興趣和積極性，讓學生全程投入操作實踐，使各層次學生都學有所得，實實在在地掌握收、發(fā)電子郵件的方法。

（八）點拔拓展，引申懸念。

打開自己的郵箱，說：老師今天也收了一封非常精美的賀卡，想看嗎？

打開附件，展示賀卡內容讓學生觀察。

看完后，問學生有什么感想？

你們想學發(fā)嗎？由于時間問題，這個知識我們留到下節(jié)課再學習。

1、郵件能發(fā)圖片、動畫。

2、我也想發(fā)賀卡給別人。

答：想在學習興趣濃厚的情況下最容易讓學生自主發(fā)現(xiàn)新知識，使學生產生懸念進行拓展和延伸，為下一知識內容作鋪墊。

《電子郵件》教學設計3

一、設計思想

本課的教學思想是“教為主導、學為主體、練為主線”，結合本節(jié)課教學內容具備實時性，開放性等特點，我采用了基于網(wǎng)絡環(huán)境下“任務驅動，強化實踐；小組探究，情感共鳴”的教學模式，充分利用已有的視頻動畫讓學生自主探究與合作學習，充分利用多媒體投影系統(tǒng)適時地展示問題、溫馨提示、布置任務，同時，利用互聯(lián)網(wǎng)在線功能實現(xiàn)跨時空信息交流，鼓勵學生對在實踐過程中遇到的問題分小組展開討論，共同尋求答案，既掌握了知識的學習，又增強了交流和協(xié)同工作的能力。

二、教材分析

在《中小學信息技術課程指導綱要》的初中教學模塊五《網(wǎng)絡基礎及其應用》中的第四個內容“電子郵件的使用”中要求掌握電子郵件的基本使用?！峨娮余]件》是《信息技術（八年級上）浙江教育出版社》第二單元“網(wǎng)上交流”中的第一課內容，是整冊教材的第六課。本節(jié)課的內容以探究學習方式了解電子郵件的原理、體會電子郵件的特點、理解電子郵件地址格式及意義，并學會用WEB頁方式收發(fā)電子郵件。

本課的內容主要由電子郵件的工作原理、電子郵件的地址、申請免費的郵箱、電子郵件的收發(fā)四部分組成。

從本課開始至第八課，都是以探究的形式學習電子郵件的相關知識?？紤]到學生在小學階段已接觸電子郵件并有WEB頁收發(fā)電子郵件的經歷，在初中階段需要了解一些關于電子郵件的工作原理來增進知識量。

三、學情分析

本課的教學對象是初中二年級學生，學生經過一年時間的學習，對計算機知識已有一定程度的了解，也具備了一定的.上機操作能力和上網(wǎng)能力，但學生的差異水平較大，有少數(shù)學生電腦操作很熟練，但大部分學生操作水平一般，他們對網(wǎng)絡、網(wǎng)址也是不怎么熟悉，打字的速度也不甚理想。

在本課學習的過程中，由于外網(wǎng)的速度影響，可能導致學生上網(wǎng)申請免費郵箱的速度不快，再加上操作水平的差異，有些學生甚至不能完成，或者申請完成后而來不及或不能準確發(fā)送E—mail至對方郵箱，同時在學生代表口頭表達主題、師生進行評價的時間調控將會非常緊張。

為激發(fā)學生的興趣，實現(xiàn)學生間的自主、合作、探究，學生在學習過程中采用了觀察視頻、動畫的個人與小組探究、根據(jù)教師提出的問題進行的問題討論探究及根據(jù)分配的任務進行的任務探究、展示作品、激昂表達的交流與評價及延伸課外，落實行動的課外探究和行為探究。

四、教學目標

本節(jié)課以“申請免費郵箱及我發(fā)電子郵件”為任務，以“掌握電子郵件的原理、格式及用WEB頁方式收發(fā)電子郵件”為目標，展開教學，具體可分為知識、技能、能力、方法、情感、態(tài)度、價值觀目標來進行培養(yǎng)：

（一）知識與技能目標：

了解電子郵件的原理、電子郵件地址格式及意義

（二）能力與方法目標：

1．熟練掌握書寫電子郵件地址的格式。

2．熟練掌握用Web方式發(fā)送電子郵件的方法。

（三）情感、態(tài)度與價值觀目標：

以探究學習方式了解電子郵件的原理、電子郵件地址格式及意義等有關知識，加深了對已有知識的理解，進一步拓寬知識面。

五、重點難點

教學重點：了解電子郵件的原理，掌握電子郵件地址的書寫格式。熟練運用Web頁方式發(fā)送電子郵件。在此過程中，探究和歸納總結電子郵件的工作原理始終

教學難點：電子郵件的原理

六、教學策略與手段

1、采用“組內異質、組間同質”的小組形式授課，倡導“自主合作探究”的學習模式。

2、為提高學生的積極性，積極發(fā)揮小組的合作效用，將本課設置為“情景導入，設置懸疑→申請，發(fā)電子郵件→上網(wǎng)瀏覽→知識競賽，尋找答案?！钡臍v程，引發(fā)學生以最佳的狀態(tài)投入到本課的學習中，讓學生在小組合作的氛圍之中達到知識的掌握、技能的熟練和情感的共鳴。

（一）對于基礎較好的學生：

1、能夠探究出電子郵件的原理。

2、能夠正確書寫電子郵件的地址。

3、能夠利用WEB頁方式收發(fā)電子郵件。

4、能夠主動地引領小組成員進行收發(fā)E－mail的探究。

5、發(fā)揮其“小老師”的作用，幫助小組內有困難的同學完成任務，共同協(xié)作，共同提高。

（二）對于基礎較薄弱的學生：

1、能正確書寫電子郵件的地址，利用WEB頁方式收發(fā)電子郵件。

2、能夠在“小老師”的幫助下，結合書本與動畫，或通過求助老師，在一定程度上掌握E－mail書寫格式及收發(fā)操作。

七、課前準備

1、學生的學習準備

（1）預習教材，帶好課本進機房

（2）事先熟悉登錄申請免費郵箱的網(wǎng)頁及免費電子郵件的申請和收發(fā)

（3）事先熟悉評價網(wǎng)頁（或評價表）的操作

2、教師的教學準備

（1）精心準備課堂，做好教學設計

（2）預先做好問題的設計及突發(fā)事件的應對

（3）對機房的上網(wǎng)速度及申請免費郵箱的操作進行測試

3、教學環(huán)境的設計與布置

（1）學生機房需要網(wǎng)絡暢通

（2）大屏幕的投影儀

（3）無線話筒和視聽設備

4、教學用具的設計與準備

（1）極域7。0電子教室

（2）精心準備的網(wǎng)址，設置懸疑

（3）給學生推理小說

八、教學過程

（一）創(chuàng)設情境、設置懸疑

教師：請同學們在記事本里記錄。

學生：紛紛操作。

（二）知識傳授，自主探究

教師：電子郵件的工作原理。

學生：觀看

教師：以通俗的語言再次強調電子郵件的工作原理，用我們熟悉的門牌號碼解釋。

學生：講授電子郵件地址的格式

用戶名@主機域名

Liping @ sina.om

Wangming @ ema.zju.deu.cn

（三）親身體驗，合作探究

教師：

你有電子郵件賬號嗎？試注冊一個電子郵件賬號，記下地址；

如果有電子郵件賬號，請給自己發(fā)份電子郵件，郵件主題輸入：你的班級學號姓名；

郵件內容輸入：vwww.detectivecn.com

接受自己的郵件，并打開，點擊你輸入的內容，打開相關的網(wǎng)頁，然后思考“detective”是什么意思

學生：在組長的分配下，進行主題的探究及分工，在任務的驅動下進行行動―――發(fā)送電子郵件。

教師：巡視、指導、幫助解決學生問題。

（四）展示作品、評價交流

教師：最后請給出一篇《生物學家之死》，請同學們把這篇文章確定兇手，然后告訴我們線索是什么，并把這些內容發(fā)電子郵件給我。

學生：興致盎然，積極操作。

教師：公布答案，并把學生發(fā)的郵件在電子控制軟件里播放出來。

（五）延伸課外、意猶未盡

教師：謝謝你們所做的一切，有機會我們在下堂課中繼續(xù)探案。

《電子郵件》教學設計4

一、教學目標

1、認知目標

讓學生全面了解網(wǎng)絡電子郵箱的作用。

2、知識目標

（1）學會發(fā)送電子郵件

（2）學會閱讀收到的電子郵件

（3）學會以附件方式發(fā)送磁盤中的文件

（4）學會閱讀帶有附件的郵件，并保存附件中的內容到磁盤中。

3、能力目標

培養(yǎng)學生具有獲取新知識、新技能的能力；選擇信息、處理信息的能力和合作學習的能力。

4、情感目標

讓學生通過使用電子郵箱，體驗在信息社會進行交流的便捷性，并逐步把使用電子郵箱作為日常交流信息的慣用工具之一。

二、教材分析

本節(jié)所采用的教材是廣東省教學教材研究室編著的高級中學《信息技術》課本。本教材以培養(yǎng)學生的信息素養(yǎng)為宗旨，以培養(yǎng)學生獲取、交流、分析、加工、應用、創(chuàng)造、評價信息的能力為主線，重視學生的學習方式與策略引導，努力創(chuàng)設自主、探究、協(xié)作等學習環(huán)境。內容編排以“任務驅動”的方式展開，學生在完成這些任務的過程中將逐步形成適應信息社會生活的正確態(tài)度及運用和創(chuàng)造信息的能力。本教材第三章第二節(jié)的教學目標包括：1、申請免費電子郵箱

2、發(fā)送電子郵件

3、閱讀收到的電子郵件

4、以附件方式發(fā)送磁盤中的文件?？紤]到申請免費電子郵箱的網(wǎng)絡因素和時間因素，因此，在上這部分內容時，本人對教材進行了一些調整。把申請免費電子郵箱這一任務提前到第一節(jié)，與“第一節(jié)上網(wǎng)獲取信息”這部分內容一起上。把原屬于探究任務的內容“閱讀帶有附件的郵件，并保存附件中的內容到磁盤中?！弊鳛楸竟?jié)重點來上。最后把“任務六：到網(wǎng)易賀卡站發(fā)精美賀卡，并閱讀收到的賀卡?！弊鳛樘骄咳蝿昭a上。因此，本節(jié)課的教學重、難點如下：

教學重點：

（1）學會發(fā)送電子郵件

（2）學會閱讀收到的電子郵件

（3）學會以附件方式發(fā)送磁盤中的文件

（4）學會閱讀帶有附件的郵件，并保存附件中的內容到磁盤中。

教學難點：

要全面地了解電子郵箱的操作，對學生而言有一定的難度。

三、學情分析

由于我們的學生大多都是鄉(xiāng)下來的學生，絕大多數(shù)學生對網(wǎng)絡都不熟悉，所以得從基本的講起，再作適當?shù)奶岣?，最后，為培養(yǎng)學生獲取信息、應用信息的能力，可作進一步的提高，注重學生的探索性操作，充分發(fā)揮即時反饋，評價在技能訓練中的積極作用。所以，課前我作了充分的準備，為每個小任務做了一個課件用以展示教學內容(任務)、操作要點及相關提示。另外將一些事先截取好的精彩電影小片斷置于服務器特定文件夾中，以供即時使用。在本節(jié)課教學的各個環(huán)節(jié)中，我設計的每一個小任務，都從學生的實際出發(fā)，充分考慮學生現(xiàn)有的文化知識、認知能力、年齡、興趣等特點，遵循由表及里，由現(xiàn)象到本質的原則。對于新內容或一些有難度的“任務”，我就演示給學生看或給出相關操作步驟的提示。實踐證明，學生在完成一個有趣味的任務時會很專心，樂此不疲。

四、教學條件

1、人手一臺電腦的局域網(wǎng)；

2、每臺電腦都能夠接入因特網(wǎng)；

3、學生機和教師機都裝有多媒體電子教室或大屏幕投影儀。

五、教學方法

信息技術面廣度深，教師不可能將每個知識點滴水不漏地教給學生，中學階段培養(yǎng)學生對學科的興趣以及教會學生會學習是重中之重。簡單的操作可讓學生依據(jù)屏幕提示自行完成，復雜的有代表性的操作可以教師演示，然后讓學生練習，在鞏固老師演示內容的基礎上，學生自己探索求異。因此，本節(jié)課可分為兩部分，一個是基礎性學習部分，另一個是探索性學習部分。信息技術課還是一門實踐性即操作性很強的學科，教學過程中的大部分時間應該給學生動手實踐。因此，本節(jié)課主要采用教師創(chuàng)設情境、激趣導入、輔助講演，學生任務驅動、自主探究、合作學習的教學方法。

六、教學過程：

教學過程

教師活動學生活動補充與備注創(chuàng)設情境，提出課題教師：邊展示網(wǎng)易賀卡站的精美電子賀卡，邊問學生是否喜歡這些賀卡？想不想給自己的好朋友送一張精美電子賀卡呢？是不是也盼望能收到朋友送給你的賀卡呢？

導入課題：好，這節(jié)課我們就一起來學習：如何利用上節(jié)課申請好的電子郵箱給身邊的同學發(fā)郵件，并閱讀收到的郵件。

學生回答：喜歡。

學生回答：想。

學生邊欣賞，邊思考：怎樣給朋友送去這份精美賀卡呢？我該怎樣做才能收到朋友送的精美賀卡呢？

通過欣賞電子賀卡，激起學生強烈的求知欲和學習興趣。

教師抓緊時機，及時提出本節(jié)課任務：利用自己的電子郵箱收發(fā)電子郵件。分析課題，分解任務教師把總任務細化分解：任務一：登錄自己的免費郵箱。任務二：給相鄰的同學發(fā)一封主題為：“新年好”的電子郵件。任務三：閱讀收到的電子郵件。任務四：以附件方式發(fā)送指定磁盤中的文件。任務五：閱讀帶有附件的郵件，并保存附件中的內容到磁盤中。任務六：到網(wǎng)易賀卡站發(fā)精美賀卡，并閱讀收到的賀卡。學生接受任務，領會任務思路：由淺入深。

教師利用自制課件演示本節(jié)學習任務。

師生共同分析。

培養(yǎng)學生收集信息和分析問題的能力。

自主學習，完成任務一教師：一邊播放《登錄免費郵箱》的演示文稿，一邊簡單講解操作步驟。

學生觀察演示文稿，學習的操作步驟。學生自己動手實踐，成功登錄自己的免費郵箱。

任務一操作簡單，學生可以自主學習，快速完成任務。教師演示講授，學生合作學習，完成任務二教師問：大家都進入自己的郵箱了吧？

好，下面我們開始學習給身邊的同學發(fā)一封主題為：“新年好”的電子郵件?？彀涯愕泥]箱地址告訴旁邊的同學吧！

教師：一邊播放《發(fā)新郵件》的演示文稿；一邊簡單講解操作步驟：第一步：單擊超鏈接“發(fā)郵件”。第二步：輸入收件人的郵箱地地址。（示范如：[emailprotected]）第三步：輸入電子郵件主題：新年好。（主題：能讓收件人在沒閱讀信件前就知道這封信的大意是什么。）第四步：輸入郵件的具體內容。第五步：單擊“發(fā)送”按鈕。第六步：發(fā)送完畢，單擊“返回”按鈕。

學生回答：進入了。

學生互交郵箱地址。

學生動手實踐，分組合作學習。教師對操作有困難的學生進行個別輔導。

注：學生第一次使用郵箱，對郵箱地址的格式不太清楚，在此，教師應做示范講解，并講明@符號代表的含義，它是郵箱地址中必不可少的符號。

此活動組織辦法是：相鄰同學兩人一組互發(fā)郵件，如：我校電腦室分A、B、C、D、E、F六列，A1和A2、A3和A4互發(fā)郵件。此辦法的好處是：可以方便學生互相督促、合作學習，快速完成任務。教師演示講授，學生自主學習，完成任務三教師：完成發(fā)郵件任務的小組請舉手。好，大家都有點迫不及待地想看看自己的郵件了。怎么閱讀收到的郵件呢？請看老師的操作。

教師：一邊播放《閱讀郵件》的演示文稿；一邊簡單講解操作步驟：第一步：單擊左側工具欄上的“收郵件”超鏈接按鈕。第二步：在郵件列表框中單擊該郵件主題，其后該郵件被打開供你閱讀。第三步：閱讀完畢，單擊“返回”按鈕。完成任務的學生舉手。

學生動手操作。此任務操作簡單，學生可以自主學習，快速完成任務。教師演示講授，學生合作學習，完成任務四教師：同學們剛才閱讀到的郵件都只有文字，想不想收到內容更加豐富多彩的郵件呢？

好，下面老師就教大家如何發(fā)送精彩的視頻小片斷。教師：一邊播放《以附件方式發(fā)送磁盤中的文件》演示文稿；一邊簡單講解操作步驟：第一步：單擊超鏈接“發(fā)郵件”。第二步：輸入收件人的郵箱地地址。第三步：輸入電子郵件主題：電影小片斷。第四步：輸入郵件的具體內容。第五步：單擊附件欄右則的“添加編輯”按鈕，將轉到用于選擇要發(fā)送的文件的“粘貼附件”頁面。第六步：單擊“瀏覽”按鈕，選擇教師機上指定文件夾中的電影小片斷文件。第七步：單擊“粘貼”按鈕。第八步：單擊“完成”按鈕。第九步：單擊“發(fā)送”按鈕。第十步：發(fā)送完畢，單擊“返回”按鈕。

此時，學生更加熱情高漲。

學生動手實踐，分組合作學習。教師對操作有困難的學生進行個別輔導。

到此，任務難度逐步加大。在此任務中，學生既要用到剛學過的`操作知識，又要用到以前學過的“網(wǎng)上鄰居”的使用方法。這兩點操作都要掌握得較好才能很好的完成本任務。因此，教師在做示范操作時，“粘貼附件”頁面中的操作要相對慢些、詳細些。

在此任務中，主要培養(yǎng)學生的獲取新知識、新技能的能力和選擇信息、處理信息的能力。教師演示講授，學生自主學習，完成任務五教師：完成任務的小組請舉手。好，接下來我們就是去閱信了。這是一封帶有附件的電子郵件，閱讀方法跟前面一樣嗎？方法大同小異。

教師：一邊播放《閱讀郵件》的演示文稿；一邊簡單講解操作步驟：第一步：單擊左側工具欄上的“收郵件”超鏈接按鈕。第二步：在郵件列表框中單擊該郵件主題，其后該郵件被打開供你閱讀。（到此，學生產生疑問：怎么沒看見電影片斷呢？教師抓住學生這份好奇，要學生自己觀察，看看影片文件在呢？找到后，教師問：怎樣操作才能看到電影內容呢？通常我們是先把附件文件保存到自己的文件夾后再打開來看。）第三步：單擊附件文件旁邊的“下載”按鈕，彈出“下載文件”對話框。第四步：單擊對話框中的“保存”按鈕，選擇自己的文件夾進行保存。第五步：打開自己文件夾中的電影片斷文件進行觀看。（只是教學生怎樣打開，不需給時間學生觀看，提醒他們課后再看。）

學生觀察、思考老師提出的問題。

看完老師的演示后，學生動手實踐。

此任務在教師演示完之后，學生再動手，難度就減少了很多。因為，每節(jié)課都要求學生保存操作結果，所以，學生對保存位置的選擇不成問題。

教師輔導，學生自主學習，完成任務六教師：同學們經過這翻緊張又刺激的學習后，我們一起到網(wǎng)易賀卡站放松一下吧！大家可以在欣賞這些精美賀卡的同時，選一張自己最喜歡的發(fā)給身邊的同學。（教師可以適當?shù)氖痉兑幌?，怎樣進入網(wǎng)易賀卡站）

學生到網(wǎng)易賀卡站欣賞精美賀卡，選發(fā)賀卡。

在此任務之前，學生已基本完成本節(jié)教學目標，此任務屬于課堂探究內容，能夠達到培養(yǎng)學生學以至用的目的。

七、教學反思和回顧

本節(jié)課是在建構主義學習理論指導下，利用網(wǎng)絡環(huán)境下的多媒體教學系統(tǒng)呈現(xiàn)教學內容和控制教學過程，并采用“任務驅動”的教學方法進行組織教學的。建構主義學習理論轉變了過去以教師為教主的教學觀念，而以學生學為主，在教學中以學生為中心，教師主要是組織者、引導者的角色，這更有利于培養(yǎng)學習的探索精神和自主學習的能力。本節(jié)課是在網(wǎng)絡環(huán)境下教學，由于學生貪玩的天性，在教學過程中對學生的控制難度較大，故，本人采用細化任務，由淺入深，講講練練的教學方式，逐步完成教學目標。讓學生在既緊張又興奮的狀態(tài)下統(tǒng)一完成基礎性知識的學習。在課堂的最后，還設計了一個探究性任務，讓學生自由發(fā)揮，真正做到學以至用。