第一篇：110接警常用英語100句

110接警常用英語100句

110接警常用英語100句

一、接警員常用英語

您好，這里是XX110報(bào)警服務(wù)臺(tái)。Hello, XX 110 Police Service Center.Can I help you? 2.Officer Wang will answer you.3.Please hold on.4.Can you speak Chinese? 5.Can I help you? 6.What's the matter? 7.Please tell me exactly where you are.8.May I know your name? 9.Your name, please? 10.Please spell your name.或Spell it please.11.請(qǐng)把您的電話、地址留下，以便找到后及時(shí)與您聯(lián)系。Please let us know your phone number and address.We will notice you as soon as we find them.或Your name and address please.We'll notice you as soon as we find them.12.Please stay where you are.We'll be present right away.13.Is the situation(fire, injury, illness)serious? 14.How many people are injured? 15.How much is the death toll? 16.Are you injured? Do you need an ambulance? 17.I can't understand your words.Would you please ask a local person to indicate the detail for you? 18.Is the person concerned still present on the scene? 19.Excuse me, a little slower please.或Excuse me, would you mind speaking a little slower? 20.Sorry, I beg your pardon.21.Don't be nervous.或 Don't be anxious.Take it easy.22.請(qǐng)將XX的體貌特征告訴我們，我們一定為您盡力查找。Please tell us what XX looks like.We'll try our best to help you.23.請(qǐng)放心。我們的民警正在趕來的路上，請(qǐng)您不要著急。Take it easy, please.Our policemen are coming.24.No worries, we will try to catch the suspect.25.We've received the report for police service.26.Just a minute, please.We'll get to the scene very soon.27.I am sorry for keeping you waiting so long, but the line has been busy.28.Just a minute, please.The local police officer will hurry to the scene as soon as possible.29.對(duì)不起，很報(bào)歉，我們不了解情況，請(qǐng)您向相關(guān)部門去咨詢一下。他們的電話是XXXXXXX。We are sorry.We are not familiar with the situation.Would you mind consulting a relevant branch? The phone number is XXXXXXX.30.您反映的情況不歸我們處理。請(qǐng)您打另外的電話xxx。We are not in charge of your case.Please call xxx for help.31.It's illegal in China.32.We can do nothing in a case which is out of our jurisdiction.33.很報(bào)歉，我們盡力為您聯(lián)系一下，請(qǐng)您也向相關(guān)部門求援。

We're very sorry.We'll try to help you as much as we can.We also advise you do to ask a department concerned for help.The phone number is XXXXXXX.34.You've got the wrong number.This is the Police Service Center with the phone number 110.35.What have you left in the taxi? 36.Can you remember the taxi number? 37.您反映的情況很重要，我們一定認(rèn)真處理，非常感謝。What you reported is very important.We'll deal with it seriously.Thank you very much.38.You are welcome.It's our pleasure to help you.39.請(qǐng)您看見巡邏警車的時(shí)候向他們招手，以便他們能及時(shí)找到您。

Please wave to the patrol car when you see it so that the police officers on it can find you quickly.40.If the policeman doesn't do his duty, try complaint.41.Thank you for your advice.42.Thanks for your cooperation.二、外國人報(bào)警求助常用英語

警官，我的東西（如：錢包、護(hù)照、相機(jī)、手表、行李箱）被偷了。

Sir, my belongings(wallet, passport, camera, wrist watch, suitcase)was stolen.44.Someone broke in(to my house)last night.45.I was robbed.46.A man is robbing my luggage.47.I have lost my things.48.I am drunk.49.I am ill.50.I am lost.51.I need to see a doctor.52.I am in danger, and need help.53.Help!Help!54.A guy(man)is beating me.55.A person holding a knife want to kill me.56.A man is shooting on me.57.Someone blackmailed me.58.A guy took liberties with me.59.A guy raped me(my wife, my daughter).60.Someone is setting fire to a house.61.Someone gave me poison in my whisky.62.Some criminals are holding up the bank.63.Someone asked me for extra money.64.My house is on fire.65.The gas in my home is leaking out.66.I got an electric shock.I need a doctor.67.My key was lost.I need your help.68.Please tell me how to get to the train station.69.I am on the XX Road(in the XX Street).70.One of my family members is lost.71.I had a traffic accident.72.我的國籍是英國（美、日、法、德、意、俄、韓國）。I am from England(America, Japan, France, Germany, Italy, Russia, Korea).73.我是英國人（美國人、日本人、法國人、德國人、意大利人、俄國人、韓國人）。I am an English(an American, a Japanese, a French, a German, an Italian, a Russian, a Korean).74.Someone has fallen into the river(lake).75.The man was in black.或 The man wore black clothes.76.Someone go whoring(is smuggling drugs, is taking drugs).77.There is a traffic accident on the Zhujiang Road.78.traffic jam.It’s on the South Zhongshan Road near the Zhonghua Gate.79.Some people are gambling.80.Some people are fighting in front of the gate of Nanjing University.81.A woman committed suicide at XX Hotel.82.He carries explosives and wants to explode them.83.He carries gas with him and wants to commit arson.84.Someone is stealing a car.85.Someone is stealing a bicycle.86.My money was stolen on No.5 bus.87.Someone is trying to break into my house.88.I am closed in the elevator and cannot go out.89.The noise from the construction site affects my rest.90.My car broke down at the site of xx kilometers of the highway.其他常用語

早上好！Good morning!92.晚上好！Good evening!94.新年快樂！Happy New Year!95.圣誕快樂！Merry Christmas!96.近來情況怎樣？ How are you? 98.很好，謝謝。I am fine.Thank you.99.我也很好。I am fine too.101.再見！Goodbye!或 See you!102.明天見！See you tomorrow!103.祝你好運(yùn)！Good luck!105.

第二篇：南陽120調(diào)度員英語接警用語[范文模版]

南陽市120急救指揮中心英語接警用語標(biāo)準(zhǔn)

交通事故 traffic accident

調(diào)度員：您好！120急救指揮中心，請(qǐng)問需要幫助嗎？

Hello, this is 120 Emergency Commanding Center.May I help you?

報(bào)警人：這條道路發(fā)生了車禍，請(qǐng)派輛救護(hù)車過來。

There was a traffic accident at this avenue.Please call an ambulance.調(diào)度員：請(qǐng)問車禍的地址？

Please tell me the address of the accident.報(bào)警人：人民大道43號(hào)。

No.43 Renmin Avenue.調(diào)度員：請(qǐng)問有人受傷嗎？

Did anyone hurt? 報(bào)警人：是的，有人受傷了。

Yes.調(diào)度員：你的聯(lián)系電話是66268888嗎？

Is your phone number 66268888? 報(bào)警人：是。

Yes.調(diào)度員：你是傷員的家屬嗎？

Are you one of the relatives? 報(bào)警人：不是，我是他的朋友

No.I am his friend.調(diào)度員：請(qǐng)不要緊張，我們立即派救護(hù)車過去。

Don't worry.We will send the ambulance at once.與朋友聯(lián)系 To contact the friend.調(diào)度員：您好！我是120急救指揮中心，請(qǐng)問人民大道43號(hào)發(fā)生車禍的傷員還在現(xiàn)場嗎？

I am 120 Emergency Commanding Center.Is the patient still at No.43 Renmin avenue ? 報(bào)警人：在Yes.調(diào)度員：請(qǐng)問有幾個(gè)人受傷？

How many patients are there? 報(bào)警人：一個(gè)。

Just one.調(diào)度員：請(qǐng)問病人哪里受傷？

Where did the patient hurt? 報(bào)警人：頭部流血、腳骨折了。

Head bleeding and foot fracture.調(diào)度員：謝謝！請(qǐng)不要著急，救護(hù)車會(huì)盡快趕到你們身邊，請(qǐng)不要搬動(dòng)病人，在路旁等候救護(hù)車。

Thank you.Don’t worry.The ambulance will be there soon.Don’t move the patient.Just wait.報(bào)警人：好的。

Ok.This is The City Emergency Commanding Center, Can I help you? 這是市急救指揮中心，有什么需要幫忙嗎？

What's wrong with you? 您哪不舒服？

Can you tell me where you are? 能告訴我您在哪個(gè)位置嗎？

Don't worry, we will be there soon.別焦急，我們馬上趕到。

Some common diagnosis 一些常見病的診斷：

Heart Failure 心力衰竭

Acute Myocardic Infarction 急性心肌梗塞

Heart Attack 心臟病發(fā)作

Cardiac-respiratory Arrest 心跳呼吸驟停

syndrome: 癥狀：

chest pain 胸痛

dyspnea 呼吸困難

fever

發(fā)燒

cough 咳嗽

sore throat 喉嚨痛

have a cold 感冒

Trauma case創(chuàng)傷病例: Head Injury顱腦損傷

Multiple Injury 多發(fā)傷

Car Accident車禍

Fracture of Femur/pelvic股骨干/骨盆骨折

Brain Hernia腦疝

contusion and laceration of brain腦挫裂傷

Rupture of Liver/spleen肝/脾破裂

Electronic Shock 電擊傷

Drowning 溺水

第三篇：接警員工作總結(jié)

工作總結(jié)

開頭：（三號(hào)仿宋體）

一、顧大局，盡職責(zé)，全心全意投入工作

工作兩年來，我深知110接處警工作是公安機(jī)關(guān)的一項(xiàng)重要職能，是建設(shè)和諧警民關(guān)系的橋梁和紐帶，隨著110日益深入人心，人民群眾也更加熟知與依賴110，對(duì)110的期望值越來越高，由此對(duì)我們接警臺(tái)工作的要求也越來越高。如果接處警工作不到位，就會(huì)直接影響公安機(jī)關(guān)在人民群眾心目中的形象。因此，結(jié)合市局開展的“？？？法治理念教育”、“解放思想大討論”等活動(dòng)，深刻領(lǐng)會(huì)貫徹上級(jí)領(lǐng)導(dǎo)意圖，認(rèn)真的處理每一起報(bào)警電話，設(shè)身處地的做到想群眾之所想、急群眾之所急、幫群眾之所求，將小小接警臺(tái)當(dāng)成公安機(jī)關(guān)親民、愛民的窗口，將群眾和各出警單位的滿意度作為衡量工作質(zhì)量的標(biāo)準(zhǔn)，今年以來，我共值班？？次，受理報(bào)警求助電話？？起，安排有效警情？？起，未受到一次有效投訴，較好的維護(hù)了公安機(jī)關(guān)的良好形象。

二、順民意，獻(xiàn)真情，真心實(shí)意服務(wù)群眾

作為110接警員，在接處警工作中，要深懷一顆愛民之心。我自覺站在群眾的角度思考問題，想群眾之所想，給群眾之所需，幫群眾之所求，做到知民心、順民意、解民憂、幫民困、救民難，變受理為服務(wù)，寓服務(wù)于受理。應(yīng)信守“四有四必”的承諾，設(shè)身處地地體會(huì)一名普通百姓、受害者、求助者的感受，深刻領(lǐng)悟“執(zhí)法為民”的深刻內(nèi)涵，明確自己不僅是執(zhí)法者，也是權(quán)為民所用、情為民所系、利為民所謀的具體落實(shí)者。在處理群眾報(bào)警過程中，既要善于用法，又要學(xué)會(huì)用情；既要與人民群眾心連心，又要與人民群眾心換心。所謂心連心，就是要做到民情民意入耳，民聲民求入腦，民利民苦入心；所謂心換心，就是在心連心的基礎(chǔ)上，要求接處警人員主動(dòng)與人民群眾在心理上調(diào)換位置，換位思考，充分了解報(bào)警群眾最迫切、最希望解決的是什么？從而有針對(duì)性地處理和解決群眾亟待解決的問題，真正贏得群眾的信任。舉例：---

三、勤學(xué)習(xí)，善總結(jié)，誠心正意提高素質(zhì)

經(jīng)過近兩年的工作實(shí)踐，我深知做一名合格的接警員必 須要有過硬的政治素質(zhì)、良好的心理素質(zhì)、縝密的判斷能力、豐富的業(yè)務(wù)知識(shí)，才能在工作中更好地駕馭局面，處理警情，因此，我平時(shí)認(rèn)真的參加科里組織的業(yè)務(wù)學(xué)習(xí)，虛心向領(lǐng)導(dǎo)和同事請(qǐng)教。比如，向來值班的各單位領(lǐng)導(dǎo)學(xué)習(xí)處變不驚，駕馭事件的心態(tài)，向？班長、？班長、？班長、？班長學(xué)習(xí)熟練調(diào)度復(fù)雜警情的方法，向？姐、？姐和其他同事學(xué)習(xí)答復(fù)群眾問題的技巧，向各處警單位學(xué)習(xí)對(duì)轄區(qū)情況的熟悉程度。通過細(xì)心地觀察、學(xué)習(xí)，我較好的掌握了接警員應(yīng)具備的“耳、手、口、腦”四項(xiàng)基本功，熟悉接處警流程，熟練指揮科各種設(shè)備的操作。

四、查問題，找不足，以整改促進(jìn)步

回顧一年來的工作，有成績，也有不足。通過認(rèn)真的總結(jié)剖析，認(rèn)為存在以下幾點(diǎn)：一是有時(shí)工作態(tài)度不嚴(yán)謹(jǐn)，如對(duì)報(bào)警人的耐心說服能力有待提高；二是對(duì)業(yè)務(wù)知識(shí)掌握的還不夠全面，如對(duì)轄區(qū)地理位置劃分了解的不清楚，有時(shí)候會(huì)派錯(cuò)出警單位，造成不必要的麻煩；三是組織紀(jì)律性稍差，未能認(rèn)真遵守規(guī)章制度，有遲到、筆記記錄不全等現(xiàn)象發(fā)生。

以上是我個(gè)人的工作總結(jié)，有不足的地方，請(qǐng)領(lǐng)導(dǎo)和領(lǐng)導(dǎo)給予批評(píng)指正。

第四篇：接警工作流程

接到公安類警情后，110接線員通過350兆電臺(tái)、GPS點(diǎn)對(duì)點(diǎn)指揮調(diào)度系統(tǒng)直接調(diào)度街面巡邏車、網(wǎng)絡(luò)派單指令分局綜合室雙向處置形式指令基層單位出警處置；接到聯(lián)動(dòng)類警情，110接線員根據(jù)群眾的不同訴求，初步判明性質(zhì)及歸口單位，以網(wǎng)絡(luò)派單形式指令相關(guān)聯(lián)動(dòng)單位辦理。聯(lián)動(dòng)單位的受理、督辦、反饋等工作，由市政府110聯(lián)動(dòng)辦相關(guān)科室負(fù)責(zé)；訴求復(fù)雜或管轄部門暫時(shí)不明的，轉(zhuǎn)110聯(lián)動(dòng)辦直接轉(zhuǎn)辦。各縣及吉利區(qū)有各自的110報(bào)警臺(tái)，工作運(yùn)作模式及職責(zé)范圍與市區(qū)基本一致。

自2010年開展110聯(lián)動(dòng)工作以來，110指揮中心共受理群眾各類報(bào)警求助和訴求電話776萬余次，有效報(bào)警及訴求248萬余起，其中聯(lián)動(dòng)訴求128萬余起。2015年，110共受理各類民生訴求32萬起，辦結(jié)率達(dá)99.4%，對(duì)110聯(lián)動(dòng)群眾滿意率達(dá)96.8%。

第五篇：消防隊(duì)接警程序

消防報(bào)警與接警程序

1、值班員接警必須使用規(guī)范用語，語言清楚，填寫《出車命令》記錄細(xì)致；

2、要穩(wěn)定報(bào)警人員的情緒，告訴報(bào)警人不要驚慌，問清著火部位、燃燒物料的性質(zhì)，有無人員被困；

3、在接到報(bào)警求助時(shí)要問明火災(zāi)事發(fā)的地點(diǎn)，報(bào)警人姓名、電話并提示報(bào)告人保持電話暢通；

4、通知報(bào)警人到路口等候消防隊(duì)的到來；

5、啟動(dòng)消防報(bào)警按鈕，把《出車命令》交給消防滅火戰(zhàn)斗班班長，將有關(guān)情況報(bào)告值班隊(duì)長。

6、值班員應(yīng)與滅火戰(zhàn)斗班班長保持密切聯(lián)系：了解火場動(dòng)態(tài)情況，隨時(shí)將火場情況報(bào)告給上級(jí)領(lǐng)導(dǎo)。

7、及時(shí)準(zhǔn)確的下達(dá)上級(jí)領(lǐng)導(dǎo)下發(fā)的各項(xiàng)指令。